Jobs in Canada

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Co-Head of Character Animation - Netflix Animation Studios
Netflix
Vancouver, BC
- Full-time
…language. This may involve doing drawovers during character design and rig development, creating pre-production animation tests to define personality and/or functionality, weighing in on…
Added 1 hour ago
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TEXTURE & LOOKDEV SUPERVISOR - Hybride VFX
Game Companies
Montreal, QC
- Full-time
We are looking for a Texture & LookDev Supervisor to manage our texturing and look development team. In this dual leadership and hands-on role, you will lead shows, build and refine…
Added 2 hours ago
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Co-Head of Character Animation - Netflix Animation Studios
Netflix
Vancouver, BC
- Full-time
…language. This may involve doing drawovers during character design and rig development, creating pre-production animation tests to define personality and/or functionality, weighing in on…
Added 3 hours ago
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Training & Positional Analysis Specialist - McArthur River
Raise
Lloydminster, SK
- Full-time
Fly In Fly Out Camp accommodations provided
Added 3 hours ago
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Business Intelligence Specialist (Contract - 6 months)
Conexus Nuclear Inc. (Conexus)
Toronto, ON
- $46 to $56 CAD / hour
- Contract
…integrity across the organization. The specialist will also design, develop, and maintain interactive Power BI reports and dashboards, transforming complex data into meaningful insights…
Added 3 hours ago
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Maintenance Supervisor
Irving Shipbuilding
Halifax, NS
- Full-time
Must have the ability to work effectively with Computerized Maintenance Management System
Added 3 hours ago
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Product Development Co-op Student (Temporary)
GoodMorning
AB · Edmonton, AB
- Temporary
Communicating observations, task status, and questions clearly to the assigned supervisor and project team.
Added 3 hours ago
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PT Sales Associate- Vancouver Outlet
LVMH
Vancouver, BC
- $20 to $22 CAD / hour
- Part-time
Must have flexibility to work a retail schedule including evenings, weekends and holidays
Added 3 hours ago
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Seasonal Guest Experience Lead | Spring Garden Road
lululemon
Halifax, NS
- Full-time
Must have the ability to travel to assigned store with reliable transportation methods
Added 3 hours ago
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Canada - Supervisor, Drilling
Barrick Gold Corporation
Toronto, ON
- Full-time
Full proficiency in spoken and written English and French required
Added 4 hours ago
Senior System Development Engineer
Pembina Pipeline Corporation
Calgary, AB
Pembina’s Calgary Office is actively hiring 2 Senior Engineers for the System Development team. Reporting to the Supervisor of System Development, the team is a core part of Pembina’s…
Added 4 hours ago
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Front Desk Reservations Agent
HOTEL 10 Montreal
Montreal, QC
- Full-time
Housed in a building that blends historic charm with contemporary design, HOTEL10 is a truly unique boutique hotel offering guests an authentic experience of Montreal's vibrant culture.
Added 4 hours ago
Lead Animator
BGBx
ON
· Work closely with the Animation Supervisor and other creative leads to align animation styles with brand guidelines and campaign objectives.
Added 4 hours ago
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Solution Engineer
Siemens Healthineers
Ottawa, ON · YOW B
- Full-time
Communicates with supervisor and others when issues are detected, and improvements required.
Added 4 hours ago
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Training Specialist
Morson Edge
Saskatoon, SK
- $70 to $90 CAD / hour
- Contract
Reporting to the Training Supervisor, this role is responsible for organizing training courses, conducting positional risk validation assessments and positional analysis
Added 5 hours ago
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Mechanical Engineering Student - Buildings (Winter 2027)
Stantec
Yellowknife, NT
- Full-time
…forward is shaped by the meaningful and responsive places we design. From iconic designs to monumental groundbreakings, join us to bring transformational building solutions to life. Every…
Added 5 hours ago
Quotation Engineering Spring 2027 Internship (Mississauga, Canada)
Lincoln Electric
Mississauga, ON
Support manufacturing team and collaborate with fabricators to resolve design related issues
Added 5 hours ago
Shop Supervisor, Heavy Component Fabrication (9 Open Positions)
BWXT
Cambridge, ON
As Our Shop Supervisor, you will lead and supervise the day-to-day activities of shop personnel and ensure that all company objectives are met in regard to safety, quality, productivity and…
Added 5 hours ago
Laboratory Technician
Systemair
Tillsonburg, ON
Ability to work independently with minimal supervision and flexibility to work afternoon/evening shifts as required
Added 5 hours ago
Customer Service Agent
The Talent Team at Perimeter Aviation
North Bay, ON
…services and a full-service maintenance facility including design engineering, NDT, and Garrett turbine engine…
Added 6 hours ago
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Family Engagement Implementation Coordinator
MNA
Edmonton, AB
- Full-time
…Implementation Coordinator. Reporting to the Family Engagement Supervisor, the Family Engagement Implementation Coordinator will be responsible for supporting the development,…
Added 6 hours ago
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Retail Print & Services Supervisor
Staples Canada
Calgary, AB
- Full-time
As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the…
Added 6 hours ago
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File Clerk (Temporary)
RJC Engineers
Toronto, ON
- Full-time
…restoration, structural glass engineering, parking facility design, and building energy…
Added 6 hours ago
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LTO Teacher - Grade 8 (1.0 FTE)
Renfrew County Catholic District School Board
Pembroke, ON
- Full-time
Design inclusive, differentiated instruction and learning experiences to meet diverse student needs, including those with exceptionalities;
Added 6 hours ago
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EXT ESP Temporary Child and Youth Worker
Bluewater District School Board
Chesley, ON
- Temporary
Supervisor: Summer Kueneman, Clinical Manager

The Talent Team at Perimeter Aviation

Customer Service Agent

North Bay, ON, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

Established in 1960, Perimeter Aviation LP is a diversified company that is a subsidiary of the Exchange Income Corporation which has recently grown through the merger with Bearskin Airlines. With approximately 900 employees, we operate a fleet of 45+ aircraft including the Metro 2, 3, 23, Merlin and Dash 8 aircraft. We are based in Winnipeg and Thompson, Manitoba as well as Sioux Lookout, Timmins, Thunder Bay, and Toronto Ontario. We provide scheduled passenger and freight services to Northern Manitoba and Northern Ontario, 24/7 North American charter services, Medical evacuation services and a full-service maintenance facility including design engineering, NDT, and Garrett turbine engine services.

We are a Canadian company, proudly building a diverse workforce that is driven by a shared sense of community, customer service and a dedication to safety. We’re fostering a culture where our employees will feel proud of the work they do and the company they work for. We seek employees with a positive attitude in providing excellent service to the communities in our network.

Position Summary

The Customer Service Agent is responsible for positive, friendly and prompt customer service, ensuring that all customers/passengers visiting the check-in counter with inquiries and/or complaints are handled effectively and professionally, actively demonstrating and continuously supporting customer sales and service standards at all times.

Personal Characteristics

Able to investigate and troubleshoot customer service issues
Able to resolve conflicts and negotiate and manage customer issues professionally
Highly flexible, with the ability to respond quickly in a dynamic environment
Professional and respectful, with a positive work attitude
Timely with a high level of commitment to on-time performance is essential
Motivated with the ability to work independently and as part of a team
Effective verbal and written communication skills
Able to handle stressful situations in a calm and effective manner
Customer Service-oriented with a commitment to exceptional service
Strong attention to detail
Work well under pressure and exercise tact and patience when dealing with both employees and customers
High level of respect, understanding and regard for First Nations communities

Key Responsibilities and Accountabilities

Answer customer inquiries and complaints in person and on the phone regarding fares, flight schedules, routes and operational requirements with sound judgment, diplomacy and tact.
Compute costs of tickets and issue baggage receipts for customers; collect excess baggage fees and service charges and provide receipts for customers.
Balance and complete daily sales reports and submit to the accounting department including cash box float.
Assist customers/passengers at check-in counter or via telephone by following policies and procedures as they relate to customer service, e.g. booking flights, cargo inquiries, performing various admin duties, obtaining passenger information, issuing boarding passes and following appropriate baggage handling procedures at the check-in counter.
Provide flight crew with accurate manifest and paperwork.
Track Company aircraft movements via the Flight Operations Program.
Meet and assist arriving customers/passengers and assist in boarding flights.
Assist customers/passengers in irregular operation situations, e.g. flight rebooking, transportation, meal vouchers, etc.
Provide and support optimal levels of customer sales and service by being cognizant of yourself and/or peers with the coordination and scheduling of day-to-day duties/tasks and/or breaks/lunch assigned by Supervisor and/or Manager.
Offer ideas towards identifying and recommending department efficiency opportunities, improvement opportunities and/or potential sales and service opportunities to the Supervisor and/or Manager Customer Service to optimize customer sales and service delivery of the overall department.
Act as a cargo acceptance agent in bases where none are present.
Actively participate in the Company’s Safety Management System.
Perform additional duties as assigned.

Minimum Education, Experience and Certifications

High school diploma or General Education Degree (GED) equivalent
Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations
Experience using Microsoft Office Suite (Outlook, Excel, Word)
Previous customer service experience considered an asset
Previous experience with an Airline Reservation Software System considered an asset (Amelia preferred)
Indigenous and Cultural Awareness Training considered an asset

Working Conditions

Physically able to perform all listed job duties
Travel by aircraft and other means as required by role
Manual dexterity required to use desktop computer and telephone
Work performed both indoors and outdoors; employee must be able to adapt to all outdoor weather conditions
Able to lift and carry up to 50 lbs
Various shifts at a fast pace in order to meet service level requirements of the airline

Perimeter Aviation’s hiring policy is to recruit and select the best applicant for employment solely on the basis of their qualifications for the position. Perimeter Aviation LP does not discriminate against applicants based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability or a conviction for which a pardon has been granted.

We thank all candidates for their interest in the position; however only those selected for an interview will be contacted.

Applicants will be reviewed on a rolling basis which may result in an earlier application deadline.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Customer Service Agent is responsible for providing prompt and professional assistance to passengers, including check-in, baggage handling, and resolving inquiries or complaints. They also manage flight manifests, track aircraft movements, and ensure adherence to safety and operational procedures.

Requirements

Candidates must possess a high school diploma or GED and have the ability to obtain necessary transportation security clearances. Proficiency in Microsoft Office and previous customer service experience are highly valued for this role.

Skills

Customer service
Conflict resolution
Troubleshooting
Communication
Attention to detail
Microsoft Office Suite
Time management
Adaptability
Interpersonal skills
Cash handling
Administrative support
Safety management

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Aviation
Check-in
Baggage Handling
Flight Operations
Microsoft Office
Safety Management System
Conflict Resolution
Administrative Duties
Passenger Manifest
Cargo Acceptance
Amelia
Airline Reservation Software
First Nations Cultural Awareness

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Work requirements

Jobs in Canada