Jobs in Canada

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Added 8 mins ago
UM
Production Technician (Night Shift)
Ultra Maritime
Dartmouth, NS
- Full-time
Ultra Maritime is seeking highly motivated and skilled Night Shift Production Technician to join our team
Added 8 mins ago
SH
Solution Engineer
Siemens Healthineers
Ottawa, ON · YOW B
- Full-time
Under the supervision of the Manager, Mechanical Process Engineering; the Solution Engineer is responsible for developing and executing process improvements and for generating and…
Added 8 mins ago
Senior HR Advisor
ISL Engineering & Landservices
Edmonton, AB
You build strong relationships and communicate clearly, whether you are speaking with an employee, manager, senior leader or member of the HR team.
Added 8 mins ago
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Director, Marketing Analytics
Marketbridge
Remote, Canada
- Full-time
- Remote
Provide expertise across web analytics and tag management platforms, including GA4, Google Tag Manager, Adobe Analytics, and related digital measurement technologies.
Added 8 mins ago
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Digital & Telecom System Architect
Scalian
Montreal, QC
- Full-time
Scalian is a multinational engineering consulting firm with over 35 years of experience and nearly 6,000 specialists across 12 countries.
Added 8 mins ago
TU
Utilities Electrical Engineer
The University of British Columbia
Vancouver, BC
- $10,459.67 to $15,675.58 CAD / month
- Full-time
The position manages professional staff and consultants and the UEE works very closely with the Manager, Electrical Utilities (including coverage in their absences), as well as Assistant…
Added 8 mins ago
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Assistant Manager, Fixed Assets and Maintenance 2026-005 (1 Vacancy)
Regina Exhibition Association Limited (REAL)
Regina, SK
- Full-time
May be required to answer calls outside of regular business hours and provide guidance to evening shift staff
Added 8 mins ago
VC
Junior Financial Analyst
Valard Construction
AB · Edmonton, AB
- Full-time
Applicants must have legal authorization to work in Canada with no restrictions
Added 8 mins ago
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Manager of Capital Construction & Development
District of Saanich
Victoria, BC
- Full-time
The Manager plans, directs, and coordinates multiple construction teams through all project stages to ensure the efficient use of staff, equipment, and materials. Responsibilities include…
Added 9 mins ago
MA
Production Sub-Leader (Ball Joint Machining)
Musashi Americas
Arthur, ON
- Full-time
…and working conditions. Reports to: Team Leader, Production Manager…
Added 9 mins ago
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Manufacturing Manager
Sanmina
Ottawa, ON
- Full-time
This role is for our Evening Shift (Monday-Friday, 4:00 pm to 12:00 am) The compensation range for this position is $70,000-$100,000 annually
Added 9 mins ago
CS
Business Development Manager
Calstone Search Group
Sudbury, ON
- $85,000 to $100,000 CAD / year
- Full-time
Reporting to the General Manager, and working closely with global teams, the Business Development Manager will be responsible for developing new business, opening strategic accounts, and…
Added 9 mins ago
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Senior Mechanical Engineer
Airswift
Montreal, QC
- $120,000 to $135,000 CAD / year
- Full-time
Reporting to Engineering Manager in Quebec, the Mechanical Engineer is responsible for serving as the project lead and/or project manager to carry out assignments associated primarily in…
Added 9 mins ago
AF
Program Manager - Strategic Marketing
Armstrong Fluid Technology
Toronto, ON
- Full-time
Position Summary: The Global Program Manager – Strategic Marketing is a foundational role within Armstrong.
Added 9 mins ago
MR
Plant Manager
MST Rebar Inc.
Woodbridge, ON
- $110,000 to $125,000 CAD / year
- Full-time
The Plant Manager is responsible for overseeing and directing all aspects of manufacturing operations at the Woodbridge facility. Reporting directly to the General Manager, this role…
Added 9 mins ago
SC
Accounts Payable Technician
SYSTRA Canada
Montreal, QC
- Full-time
SYSTRA Canada is part of the SYSTRA group, an international consulting and engineering group, a world leader in the design of transport infrastructures. SYSTRA Canada is an engineering and…
Added 9 mins ago
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Project Manager - Product Development and Launch - Origins
DECIEM | THE ABNORMAL BEAUTY COMPANY
Toronto, ON
- Full-time
Manager, Online Commerce Planning - Origins - Global
Added 9 mins ago
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Central Planning Process & Tools Analyst - Planning & Manufacturing Engineering
Bombardier
Dorval, QC
- Full-time
You have a minimum of five (5) years of professional experience as an analyst or project manager.
Added 9 mins ago
AT
Operations Research Developer
Air Transat
Montreal, QC
- Full-time
In collaboration with the Manager, Optimization Solutions Implementation, the incumbent contributes to the design, development, implementation, and maintenance of optimization solutions…
Added 9 mins ago
SO
Senior Product Manager
Software of Excellence
Surrey, BC
- Full-time
Where you’ll work: This is a hybrid role, with two days in office per week to facilitate brainstorming and team building
Added 24 mins ago
SA
Senior Mechanical Designer
SPM Automation
Windsor, ON
- Full-time
This full-time, on-site position is based in Windsor, Ontario, and reports to the Mechanical Engineering Manager. The role provides technical and project leadership but has no direct…
Added 24 mins ago
SR
Senior Production Engineer
Strathcona Resources Ltd.
Calgary, AB
- Full-time
We are actively seeking a Production Engineer to join our Lloydminster Conventional team in Calgary. Reporting to the Manager, Production & Capital Operations, this position will be…
Added 24 mins ago
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Software Engineering Leader
d1g1t
Toronto, ON
- Full-time
We are looking for an Engineering Manager to lead our Data & APIs team, one of the small, autonomous teams within our Python backend organization. This team owns portions of the…
Added 24 mins ago
R
Project Manager | Ship Repair & Maintenance
Ralmax
Esquimalt, BC · Point Hope Maritime, Victoria, British Columbia
- Full-time
Opportunity: Project Manager | Ship Repair & Maintenance
Added 24 mins ago
CO
Chief Wastewater Treatment Operator
City of Windsor
ON
- Full-time
Will operate alone, or with Wastewater Treatment Operators, on a rotating shift basis, the entire controls of the LRWRP and/or LRPCP Plants; · Must have over six (6) years of experience as a Wastewater Treatment Operator;

The Talent Team at Perimeter Aviation

Customer Service Agent

North Bay, ON, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

Established in 1960, Perimeter Aviation LP is a diversified company that is a subsidiary of the Exchange Income Corporation which has recently grown through the merger with Bearskin Airlines. With approximately 900 employees, we operate a fleet of 45+ aircraft including the Metro 2, 3, 23, Merlin and Dash 8 aircraft. We are based in Winnipeg and Thompson, Manitoba as well as Sioux Lookout, Timmins, Thunder Bay, and Toronto Ontario. We provide scheduled passenger and freight services to Northern Manitoba and Northern Ontario, 24/7 North American charter services, Medical evacuation services and a full-service maintenance facility including design engineering, NDT, and Garrett turbine engine services.

We are a Canadian company, proudly building a diverse workforce that is driven by a shared sense of community, customer service and a dedication to safety. We’re fostering a culture where our employees will feel proud of the work they do and the company they work for. We seek employees with a positive attitude in providing excellent service to the communities in our network.

Position Summary

The Customer Service Agent is responsible for positive, friendly and prompt customer service, ensuring that all customers/passengers visiting the check-in counter with inquiries and/or complaints are handled effectively and professionally, actively demonstrating and continuously supporting customer sales and service standards at all times.

Personal Characteristics

Able to investigate and troubleshoot customer service issues
Able to resolve conflicts and negotiate and manage customer issues professionally
Highly flexible, with the ability to respond quickly in a dynamic environment
Professional and respectful, with a positive work attitude
Timely with a high level of commitment to on-time performance is essential
Motivated with the ability to work independently and as part of a team
Effective verbal and written communication skills
Able to handle stressful situations in a calm and effective manner
Customer Service-oriented with a commitment to exceptional service
Strong attention to detail
Work well under pressure and exercise tact and patience when dealing with both employees and customers
High level of respect, understanding and regard for First Nations communities

Key Responsibilities and Accountabilities

Answer customer inquiries and complaints in person and on the phone regarding fares, flight schedules, routes and operational requirements with sound judgment, diplomacy and tact.
Compute costs of tickets and issue baggage receipts for customers; collect excess baggage fees and service charges and provide receipts for customers.
Balance and complete daily sales reports and submit to the accounting department including cash box float.
Assist customers/passengers at check-in counter or via telephone by following policies and procedures as they relate to customer service, e.g. booking flights, cargo inquiries, performing various admin duties, obtaining passenger information, issuing boarding passes and following appropriate baggage handling procedures at the check-in counter.
Provide flight crew with accurate manifest and paperwork.
Track Company aircraft movements via the Flight Operations Program.
Meet and assist arriving customers/passengers and assist in boarding flights.
Assist customers/passengers in irregular operation situations, e.g. flight rebooking, transportation, meal vouchers, etc.
Provide and support optimal levels of customer sales and service by being cognizant of yourself and/or peers with the coordination and scheduling of day-to-day duties/tasks and/or breaks/lunch assigned by Supervisor and/or Manager.
Offer ideas towards identifying and recommending department efficiency opportunities, improvement opportunities and/or potential sales and service opportunities to the Supervisor and/or Manager Customer Service to optimize customer sales and service delivery of the overall department.
Act as a cargo acceptance agent in bases where none are present.
Actively participate in the Company’s Safety Management System.
Perform additional duties as assigned.

Minimum Education, Experience and Certifications

High school diploma or General Education Degree (GED) equivalent
Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations
Experience using Microsoft Office Suite (Outlook, Excel, Word)
Previous customer service experience considered an asset
Previous experience with an Airline Reservation Software System considered an asset (Amelia preferred)
Indigenous and Cultural Awareness Training considered an asset

Working Conditions

Physically able to perform all listed job duties
Travel by aircraft and other means as required by role
Manual dexterity required to use desktop computer and telephone
Work performed both indoors and outdoors; employee must be able to adapt to all outdoor weather conditions
Able to lift and carry up to 50 lbs
Various shifts at a fast pace in order to meet service level requirements of the airline

Perimeter Aviation’s hiring policy is to recruit and select the best applicant for employment solely on the basis of their qualifications for the position. Perimeter Aviation LP does not discriminate against applicants based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability or a conviction for which a pardon has been granted.

We thank all candidates for their interest in the position; however only those selected for an interview will be contacted.

Applicants will be reviewed on a rolling basis which may result in an earlier application deadline.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Customer Service Agent is responsible for providing prompt and professional assistance to passengers, including check-in, baggage handling, and resolving inquiries or complaints. They also manage flight manifests, track aircraft movements, and ensure adherence to safety and operational procedures.

Requirements

Candidates must possess a high school diploma or GED and have the ability to obtain necessary transportation security clearances. Proficiency in Microsoft Office and previous customer service experience are highly valued for this role.

Skills

Customer service
Conflict resolution
Troubleshooting
Communication
Attention to detail
Microsoft Office Suite
Time management
Adaptability
Interpersonal skills
Cash handling
Administrative support
Safety management

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Aviation
Check-in
Baggage Handling
Flight Operations
Microsoft Office
Safety Management System
Conflict Resolution
Administrative Duties
Passenger Manifest
Cargo Acceptance
Amelia
Airline Reservation Software
First Nations Cultural Awareness

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Work requirements

Jobs in Canada