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Added 1 hour ago
B
Business Systems Analyst
Brunel
Saskatoon, SK
- $80 to $100 CAD / hour
- Contract
5 to 10 years of experience as a Business Analyst, Systems Analyst, or similar role.
Added 1 hour ago
UO
Systems Administrator I
University of British Columbia
Vancouver, BC · UBCV | The Leonard S. Klinck Building (LSK)
- $7,158.42 to $10,292.25 CAD / month
- Full-time
At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and…
Added 1 hour ago
SL
Testing Analyst
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we…
Added 1 hour ago
M
Operating Model and Service Transition Lead, Contact Centre
Miratech
Toronto, ON
- Full-time
…unit with a dedicated Operating Model and Service Transition Analyst, who supports artifact production and working sessions, so you can focus on decisions and…
Added 1 hour ago
FM
(Senior) Project Geologist
Foran Mining Corporation
Saskatoon, SK
- Full-time
Experience with geological software, such as QGIS, ArcGIS, Leapfrog, Geoscience Analyst, Acquire and ioGAS is an asset.
Added 2 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 2 hours ago
JG
Workday Integration Analyst
J&M Group
Toronto, ON
- Contract
We are seeking a skilled Workday Integration Analyst with hands-on experience in designing, developing, and supporting Workday integrations across HCM, Payroll, Benefits, and Recruiting…
Added 2 hours ago
T
Financial Planning & Analysis (FP&A) Analyst
Techedin
Montreal, QC
- $50 to $55 CAD / hour
- Contract
Job Title: Financial Planning & Analysis (FP&A) Analyst
Added 2 hours ago
PS
Senior Financial Analyst - Controller
People Store Staffing
Mississauga, ON
- $95,000 to $100,000 CAD / year
- Full-time
People Store Staffing Solutions is hiring a Senior Finance Analyst / Jr. Controller to join our team in Mississauga. This hybrid opportunity offers a broad, hands-on role for an accounting…
Added 2 hours ago
CO
Accounting Technician 1 - 2
City of Winnipeg
Winnipeg, MB
- Full-time
The City is committed to attracting and retaining a diverse, skilled workforce that is representative and reflective of the community we serve. Applications are encouraged from equity…
Added 2 hours ago
AL
AltaGas - Junior Project Portfolio Analyst
AltaGas Ltd.
Calgary, AB · AB - Calgary
- Full-time
The Junior Project Portfolio Analyst will join our Project Excellence team and support the financial analysis, reporting, resource planning, and data management of our capital project…
Added 2 hours ago
AI
Workday Integration Analyst
Apptoza Inc.
Toronto, ON
- Contract
We are seeking an experienced Workday Integration Analyst to design, develop, and support integrations across Workday HCM and enterprise applications, ensuring secure and seamless data…
Added 2 hours ago
T
Financial Reporting Analyst - FP&A
Techedin
Montreal, QC
- $50 to $52 CAD / hour
- Contract
Job Title: Financial Reporting Analyst - FP&A
Added 2 hours ago
FC
Analyst, Investments
FinDev Canada
Remote, Canada
- Remote
This posting is being used to identify and attract talent for current and future Analyst opportunities across FinDev Canada's Investments group. Candidates may be considered for a variety…
Added 2 hours ago
FC
Analyst, Investments
FinDev Canada
Remote, Canada
- Remote
This posting is being used to identify and attract talent for current and future Analyst opportunities across FinDev Canada's Investments group. Candidates may be considered for a variety…
Added 2 hours ago
FC
Analyst, Investments
FinDev Canada
Remote, Canada
- Remote
This posting is being used to identify and attract talent for current and future Analyst opportunities across FinDev Canada's Investments group. Candidates may be considered for a variety…
Added 3 hours ago
SH
Senior Business Analyst – Finance Domain
SE Health
Markham, ON
- Contract
…model, processes, data, and technology. The Senior Business Analyst – Finance Domain will lead the analysis of billing, payroll, and related upstream and downstream workflows required to…
Added 3 hours ago
FC
Analyst, Investments
FinDev Canada
Montreal, QC
- $65,172 to $86,898 CAD / year
- Full-time
This posting is being used to identify and attract talent for current and future Analyst opportunities across FinDev Canada's Investments group. Candidates may be considered for a variety…
Added 3 hours ago
LC
Analyst, Tenant Management (13-Month Contract)
Loblaw Companies Limited
Brampton, ON
- Full-time
…Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you…
Added 3 hours ago
C
Operations Analyst
Copeland
Brantford, ON
- Full-time
The Operations Analyst will support business transformation initiatives at Copeland's Canadian headquarters by analyzing operational processes, identifying improvement opportunities, and…
Added 3 hours ago
MI
Inventory Analyst
Mondelēz International
Toronto, ON · Plant - Bertrand - Toronto, Canada
- Full-time
…cost targets are met via efficient utilization of equipment, workforce and utilities. Monitor and control materials wastage and variance to generate productivity…
Added 3 hours ago
FC
Analyst, Investments
FinDev Canada
Toronto, ON
- $65,172 to $86,898 CAD / year
- Full-time
This posting is being used to identify and attract talent for current and future Analyst opportunities across FinDev Canada's Investments group. Candidates may be considered for a variety…
Added 3 hours ago
FC
Analyst, Investments
FinDev Canada
Ottawa, ON
- $65,172 to $86,898 CAD / year
- Full-time
This posting is being used to identify and attract talent for current and future Analyst opportunities across FinDev Canada's Investments group. Candidates may be considered for a variety…
Added 4 hours ago
M
Operating Model and Service Transition Lead, Contact Centre
Miratech
Toronto, ON
- Full-time
…unit with a dedicated Operating Model and Service Transition Analyst, who supports artifact production and working sessions, so you can focus on decisions and…
Added 4 hours ago
A
Operational Risk Analyst Intern / Co-op – Winter 2027
Albourne
Toronto, ON
- $50,000 to $55,000 CAD / year
- Internship
The Operational Risk Analyst Intern / Co-op – Winter 2027 student supports Albourne’s Operational Due Diligence (ODD) team, with a primary focus on monitoring alternative investment funds…

Closed listing

The University of British Columbia

Academic Support Analyst

Vancouver, BC, Canada

$5,692.25 to $8,179.5 CAD / month · Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $5,692.25 to $8,179.5 CAD / month
Job type: Full-time
Closing date: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Staff - Non Union

Job Category

M&P - AAPS

Job Profile

AAPS Salaried - Student Management, Level A

Job Title

Academic Support Analyst

Department

Business Solutions 3 | Business Solutions and Support | Enrolment Services

Compensation Range

$5,692.25 - $8,179.50 CAD Monthly

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End Date

October 12, 2026

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date

March 30, 2029

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Summary

This role is responsible for overseeing multiple registrarial processes that support academic operational activities in the area of enrolment, registration and progression and the experience of students at the University. This role oversees student records, ensuring compliance with policies, and providing support to faculty and departments across the university. Key duties include setting up approved curriculum changes, overseeing graduation processes, from application management to document distribution, and ensuring the accuracy and security of student records per FOIPOP and UBC regulations. The role involves training staff and students on Enrolment Services procedures and systems, troubleshooting issues, and acting as a subject matter expert in policy interpretation and process improvements. Additionally, this position engages in strategic initiatives and projects to enhance business processes, collaborates on interdepartmental projects, and supports new system and process implementations by testing updates and offering feedback. Building partnerships with stakeholders, this role ensures alignment with academic requirements and policy adherence, while also providing backup support as needed. The role is central to maintaining accurate student records and delivering high-quality support within Enrolment Services on the Okanagan campus.

Organizational Status

This role reports to the Associate Director, Records and Special Projects, and works closely with the Enrolment Services Student and Academic Support teams on both campuses.

This role is expected to work independently, and exercise autonomy without direct supervision. Regularly liaises with faculty and staff from various units across the University, with other units within Enrolment Services, and the general public, such as: UBC faculties and departments, IT Services, Integrated Service Centre, University Counsel, Ceremonies, Equity & Inclusion Office, Go Global, and other Central University units concerned with student records matters.

Work Performed

Manages services for curriculum set up, degree progression and provides guidance on records management, offering support to faculty and other departments.
Develops and assesses student degree progression and records management policies to enhance service delivery.
Identifies, plans, and executes initiatives to improve business processes within the Academic Support portfolio.
Delivers training to faculty, staff, and students on Enrolment Services functions, guiding users in system navigation and compliance.
Oversees the graduation process, including application management, eligibility tracking, and collaboration with other ES staff, Senate, ceremonies staff, faculties, advisors, and students. Ensures the accuracy of graduation parchments and manages the secure distribution of graduation documents.
Enforces adherence to policies to ensure accurate representation of student records, ensuring compliance with FOIPOP and UBC regulations.
Assists in evaluating academic records, verifying progression rules, and identifying and recording academic standings, such as probation or fail status.
Maintains and updates business processes in the departmental knowledge base; provides feedback to improve process efficiency.
Maintains the accuracy and functionality of student systems, testing updates, and system enhancements.
Acts as subject matter expert on policy and enrolment procedures and proactively identifies improvement opportunities.
Responds to or escalates inquiries from faculty, staff, and students; manages escalated issues requiring detailed interpretation of Senate policies.
Accurately communicates complex regulations from the Academic Calendar and identifies potential challenges for resolution.
Coordinates with stakeholders to ensure degree auditing tools align with academic calendar requirements.
Resolves record-keeping issues, ensuring accurate data transfer and payment processing.
Contributes to strategic planning, suggesting changes to policies or procedures and implementing approved improvements.
Identifies and nurtures partnerships with units and faculties, offering expertise to facilitate adherence to university policies.
Participates in new system/software implementation, gathering requirements, building test scenarios, and providing feedback.
Provides backup support across functional areas during peak times, vacations, and staff absences.

Consequence of Error/Judgement

This role is responsible for ensuring service excellence. Inaccuracies, failure to meet deadlines and inability to build relationships and partnerships would have serious consequences. Errors, missed deadlines and ineffective relationships could damage perceptions of Enrolment Services and the University. This could lead to a loss of trust in the institution, negatively affecting its reputation on a broad scale. Furthermore, errors in managing student records can directly impact a student's ability to be admitted to programs, progress academically, or graduate on time, potentially jeopardizing their future education and career prospects.

Supervision Received

Reports to the Associate Director, Records and Special Projects. Works in collaboration with other staff in Enrolment Services. Is expected to meet performance goals and expectations, and will undergo regular performance reviews. Works under general guidelines and procedures, without direct supervision. The incumbent must exercise initiative and sound judgment.

Supervision Given

May provide work direction to clerical or student staff.

Minimum Qualifications

Undergraduate degree in a relevant discipline. Minimum of one to two years of related experience, or an equivalent combination of education and experience

Willingness to respect diverse perspectives, including perspectives in conflict with one’s own
Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

Experience preferably in a student service environment.
Ability to adapt to changing priorities and experience with assisting staff during times of transition.
Experience with policy interpretation and administration.
Computer experience required (Intermediate level understanding of Word, Excel and Outlook). 
Experience with Student information systems, intranet navigation and Drupal CMS preferred. Experience with Workday Student an asset.
Effective oral and written communication, interpersonal, client service and organizational skills.
Ability to resolve complex problems which require close attention to detail and creative solutions.
Ability to work independently and as a supporting member of a team.
Must possess excellent interpersonal, team building and intercultural skills and must be willing to participate and actively contribute in team situations.
Demonstrated ability to build, manage and maintain high-quality and productive relationships across cultural difference.
Demonstrated ability to effectively communicate and interact with empathy, understanding and, respect of diverse and divergent perspectives and behaviours.
Works in a collaborative and inclusive manner, fostering equitable experiences and a respectful environment for all staff.
Acknowledges, reflects upon and challenges one’s own biases and assumptions.
Recognizes and addresses personal and institutional assumptions and behaviours that create barriers to inclusion
Must be very capable to exercise tact and discretion, as well to remain calm during pressure situations when dealing with upset or irate individuals. 
Able to act as the main point of contact in matters which require a high level of sensitivity.
Proven multi-tasking skills; ability to work under pressure, to handle heavy volumes during peak periods, to meet demanding deadlines, and to work accurately with frequent interruption

About employer

More about this job

Responsibilities

Oversee student records, curriculum setup, degree progression, and graduation processes, ensuring accuracy, security, and compliance with university policies and regulations. Train and support faculty, staff, and students; interpret academic policies; improve business processes; and contribute to system implementations and cross-departmental initiatives.

Requirements

Requires an undergraduate degree in a relevant discipline and one to two years of related experience, or an equivalent combination of education and experience. Candidates should have strong communication, organizational, problem-solving, and interpersonal skills, with experience in policy administration and student services preferred; familiarity with student information systems and Workday Student is an asset.

Skills

Student Records Management
Policy Interpretation
Academic Progression Assessment
Graduation Process Administration
Curriculum Setup
Process Improvement
Training and User Support
Student Information Systems
System Testing
Problem Solving
Written and Oral Communication
Attention to Detail
Interpersonal Skills
Time Management
Equity, Diversity, and Inclusion

Visa sponsorship

Not detected in the job text

Keywords

Enrolment Services
Student Records
Student Information Systems
Workday Student
Academic Calendar
Senate Policies
FOIPOP
Curriculum Setup
Degree Progression
Graduation Administration
Records Management
Policy Interpretation
Business Process Improvement
System Implementation
System Testing
Drupal CMS
Microsoft Word
Microsoft Excel
Microsoft Outlook
Student Services
Academic Standing
Data Accuracy
Document Distribution
Stakeholder Collaboration
Training
Equity, Diversity, and Inclusion

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