Jobs in Canada

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Added 27 mins ago
NB
Associate
National Bank of Canada
Quebec, QC
- Full-time
A career as an Associate in the Wealth Management team at National Bank, will give you the opportunity to show your ability to work in synergy with clients and colleagues. In this role, you…
Added 1 hour ago
3V
Production Supervisor*
3M Vietnam
Brockville, ON
- Full-time
Must have valid and current identification (i.e.: driver’s license, passport, birth certificate)
Added 1 hour ago
3V
Shift Supervisor*
3M Vietnam
Brockville, ON
- Full-time
Must have valid and current identification (i.e.: driver’s license, passport, birth certificate)
Added 3 hours ago
W
(CAN) Pharmacy Assistant
Walmart
Edson, AB
- Part-time
The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity to provide patient…
Added 4 hours ago
VA
Veterinary Receptionist, Client Care, North Shore Animal Hospital
VCA Animal Hospitals
North Vancouver, BC
- Full-time
…Canada is also passionate about providing an industry-leading Associate experience to over 4,000 Canadians employed across the country. In 2026, for the third year in a row, we were named…
Added 4 hours ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
Edson, AB
- Full-time
Position Summary...The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity…
Added 4 hours ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
Edson, AB
- Full-time
Position Summary...The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity…
Added 5 hours ago
UO
Donor Relations Officer
University of Waterloo
Waterloo, ON · Mathematics & Computer
- Full-time
Manages a system to prepare, send and track acknowledgements from the Dean, Director, Chairs, Associate Director and development staff for selected gifts.
Added 5 hours ago
UO
IQC Research Development Officer
University of Waterloo
Waterloo, ON · Quantum-Nano Centre
- Full-time
…collaboratively with individuals from a wide range of academic and administrative units, both within the University and outside of it, and to participate on research-relevant IQC, Faculty…
Added 5 hours ago
UO
Administrative Manager
University of Waterloo
Waterloo, ON · Mathematics & Computer
- Full-time
Reporting to the Associate Dean (AD), Equity, Diversity, Inclusion & Student Empowerment (EDI&SE), the Administrative Manager (AM) is responsible for the oversight and management of all…
Added 5 hours ago
UO
Instructional Support Coordinator
University of Waterloo
Waterloo, ON · William M. Tatham Centre
- Full-time
Inform the Associate Director/Director of changes/trends in student support issues; suggest improvements to the student support system
Added 5 hours ago
UO
Undergraduate Program Coordinator and Advisor
University of Waterloo
Waterloo, ON
- Full-time
…contributor to student success, ensuring the delivery of academic and administrative services to undergraduate students. This includes responsibility for the smooth and efficient operation…
Added 5 hours ago
FR
Administrative Supervisor
FirstService Residential Canada
Vancouver, BC
- Full-time
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace…
Added 5 hours ago
LC
Pharmacy Assistant, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Cobourg, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 5 hours ago
R|
Fellowship and Bursary Administrative Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Reporting to the Chair of the Department of Pediatric Surgery, the Fellowship and Bursary Administrative Assistant provides administrative support to the department’s fellowship and…
Added 6 hours ago
EM
Senior Analyst, Financial Assistance
EKU Master of Public Administration Program
Richmond, BC
- Full-time
Experience: Applicant must have a minimum of two (2) years of experience in the administration of student financial aid
Added 6 hours ago
U
Hub Associate
UPS
Surrey, BC
- Internship
…package inventory systems. This role may also perform general administrative responsibilities including preparation of reports using various software packages, compilation of information…
Added 6 hours ago
U
Hub Associate
UPS
Surrey, BC
- Internship
…package inventory systems. This role may also perform general administrative responsibilities including preparation of reports using various software packages, compilation of information…
Added 6 hours ago
U
Hub Associate
UPS
Surrey, BC
- Internship
…package inventory systems. This role may also perform general administrative responsibilities including preparation of reports using various software packages, compilation of information…
Added 6 hours ago
Corporate Advisor, Planning and Corporate Advisory Services
The Government of Nova Scotia
Halifax, NS
Added 6 hours ago
TU
Case Manager, Student Academic Support
The University of British Columbia
Vancouver, BC
- $7,727.33 to $11,112 CAD / month
- Full-time
…situations. Provides direction to students, staff and faculty on administrative actions that are required to support resolution plans for complex cases. Works in collaboration with the…
Added 7 hours ago
A
Registered Equity Sales Associate (Retail & Institutional)
ATB
Toronto, ON
- Full-time
We are seeking a highly organized and dynamic Registered Sales Associate to join our Institutional Equity Sales and Trading desk. This unique position bridges retail client service with…
Added 7 hours ago
FS
Part-Time Associate Dentist – North York, ON
Fairview Smiles Dentistry
Toronto, ON
- Part-time
…location? Fairview Smiles Dentistry is looking for an experienced Associate Dentist to join its clinical team and provide comprehensive dental care to a diverse patient…
Added 7 hours ago
D
Part-Time Associate Dentist – North York, ON
Dentalook
Toronto, ON
- Part-time
…location? Fairview Smiles Dentistry is looking for an experienced Associate Dentist to join its clinical team and provide comprehensive dental care to a diverse patient…
Added 8 hours ago
AU
Associate Union Officer
Acadia University Faculty Association
Wolfville, NS
- Full-time
AUFA is seeking detail-oriented, analytical, and proactive individuals to join our team in the role of Associate Union Officer.

The University of British Columbia

Academic Support Assistant

Vancouver, BC, Canada

$4,464 to $4,578 CAD / month · Full-time

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Job details

Pay: $4,464 to $4,578 CAD / month
Job type: Full-time
Apply by: Nov 12, 2026
Posting language: English
Posted: Oct 13, 2026

Original job description

Staff - Union

Job Category

CUPE 2950

Job Profile

CUPE 2950 Salaried - Front Counter 2 (Gr3)

Job Title

Academic Support Assistant

Department

SAS Support 1 | Student Academic Services | Dean's Office, Faculty of Graduate and Postdoctoral Studies

Compensation Range

$4,464.00 - $4,578.00 CAD Monthly

Posting End Date

October 20, 2026

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date

Ongoing

Please provide a cover letter as part of your application as applications without a cover letter will not be considered.

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Description Summary

The Academic Support unit serves over 10,000 current graduate students and oversees over 4,500 offers of admission and 3,500 records changes for graduate students each year. The unit also provides support for application, registration, academic progression, and graduation. The Academic Support Assistant provides administrative support for these functions of the Academic Support unit, and receives, verifies, distributes, scans, names, and files (electronically and on paper) official documentation for applicants and current students; generates manual records letters as needed; answers or redirects general and complex applicant inquiries; responds to requests for Faculty-held student documents. The position may also give some limited general administrative support to the Academic Support Management team and the Assistant Dean. The position also provides scheduled front-counter coverage, receiving and welcoming visitors, responding to basic inquiries, and directing students, applicants, faculty, staff, and other visitors to the appropriate staff member or resource. The position is located at the reception area and is expected to contribute to a warm, welcoming, and professional environment for visitors to the unit.

Organizational Status

Reports to an Academic Support Manager. Independently communicates and works with all Academic Support Managers and staff. Has contact with faculty, staff, students, and applicants.

Work Performed

Under the general direction of the Academic Support Managers, the Academic Support Assistant performs work duties in three categories:

Document Management 60%

Responsible for the crucial process of handling and directing incoming admissions documents, including scanning, naming and uploading transcripts and student records to the admission business system (SITSeVision).
Photocopies original documents and prepares requests for verification by other institutions or referees as directed by Academic Support Managers.
Responsible for documenting suspected fraud in academic documentation, and bringing instances to the attention of the Academic Support Managers.
Assists graduate program offices seeking confirmation of official documents for admissions and awards purposes.
Files various records documentation for current students in both electronic and paper formats.
Responsible for archive of academic documents and overviews by country and/or institution regarding the admission process.
Responds to or redirects e-mails from applicants and newly admitted students.
Prepares letters from templates under direction from Academic Support Managers.
Updates records letter templates when directed by Academic Support Managers
Responds to requests from the University Counsel Office for student documents requested under the Freedom of Information Act.
Updates Graduate Program Staff and Graduate Advisor email listservs.
Trains work study students in document scanning processes and records filing, and ensures for accuracy.

Administration – General Office 40%

Provides scheduled front-counter coverage during designated days and hours, receiving and welcoming students, applicants, faculty, staff, and other visitors to Graduate and Postdoctoral Studies.
Responds to basic inquiries at the front counter and provides information within the scope of the position, redirecting more complex or specialized inquiries to the appropriate Academic Support staff member, Graduate Program Office, or other unit.
Creates and maintains a warm, welcoming, and professional reception environment, including ensuring visitors are acknowledged and assisted in a timely and courteous manner.
Serves as an initial point of contact for visitors arriving at the reception area and assists with directing visitors to appropriate offices, staff, or services.
Responds to or redirects e-mails from applicants and newly admitted students.
Prepares letters from templates under direction from Academic Support Managers.
Back-up support for Deans Office incoming mail distribution and outgoing mail dispatch.
Responds to requests from the University Counsel Office for student documents requested under the Freedom of Information Act.
Updates Graduate Program Staff and Graduate Advisor email listservs.
Follows up with graduate program staff and students upon receipt of returned mail.
Updates records letter templates when directed by Academic Support Managers
Provides general administrative support to Academic Support Managers
Provides clerical support to special projects within the unit.
Will share coordination and contact duties for meetings with graduate program staff and faculty members.
Support for general office administration for the Faculty of Graduate and Postdoctoral Studies.
Support for ordering and maintaining office supplies and engagement with external vendors.
Provides orientation to temporary or new staff in this position
Handles other duties as assigned commensurate with the skills and duties of the position

Consequence of Error/Judgement

Job duties are based on guidelines as clearly defined in the Policy & Procedures of the Faculty of Graduate and Postdoctoral Studies. Errors in procedures may result in the loss or inaccurate scanning of admissions documents which may result in delay or loss of a student accepting offer of acceptance. This could also damage relationships with graduate program offices and faculty members. Errors in guidance to visitors to the Dean s office or re-direction of callers to incorrect staff members would result in applicant or student problems not being resolved in a correct or timely manner. Any errors and/or omissions in judgment could seriously undermine the roles, responsibilities and effectiveness of The Dean and/or the Faculty of Graduate and Postdoctoral Studies.

Supervision Received

Works under the direction of the Academic Support Managers and may receive direction from the Associate Director of Student Academic Services or the Director of Academic Support for administrative support.

Supervision Given

Oversee Work Study students in scanning, filing, photocopying of documentation; assembly and dispatch of outgoing mail.

Minimum Qualifications

High school graduation, plus one year of related training, plus two years of related experience, or an equivalent combination of education and experience.

Willingness to respect diverse perspectives, including perspectives in conflict with one’s own
Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

High School graduation and one year of related training. Training in general office procedures and practices.2 years relevant experience or the equivalent combination of education and experience. Minimum two years of related experience or one year of relevant UBC experience. Strong SISC familiarity and Microsoft Office skills preferred. High level of accuracy and efficiency required in managing extremely high volumes of scanned admissions documents, maintaining files, and distributing incoming mail and preparing outgoing mail. Strong organizational ability, including ability to prioritize work, meet deadlines and detail oriented. Ability to work under pressure and handle a heavy workload during peak periods, and to exercise diplomacy in dealing with graduate program offices and distressed students. Excellent oral and written communication skills and an excellent command of the English Language. Ability to type 50 wpm and effectively use the standard range of office equipment. Ability to work well with others including faculty, staff, students and the general public. Must exercise discretion and treat information on a confidential basis.

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More about this job

Responsibilities

Manage high volumes of admissions and student documents, including scanning, filing, verifying, and routing records, and respond to applicant and student inquiries. Provide scheduled reception coverage and general administrative support, including directing visitors, preparing template letters, coordinating mail, and assisting managers and temporary staff.

Requirements

Requires high school graduation, one year of related training, and two years of related experience or an equivalent combination of education and experience. Preferred qualifications include strong accuracy and organization, Microsoft Office and SISC familiarity, effective communication, discretion with confidential information, and the ability to manage heavy workloads and interact diplomatically with students and colleagues.

Skills

Document Management
Records Filing
Document Scanning
Data Accuracy
Administrative Support
Front-Counter Reception
Customer Service
Written Communication
Oral Communication
Organization
Prioritization
Confidentiality
Microsoft Office
SISC Familiarity
Mail Distribution
Diplomacy

Visa sponsorship

Not detected in the job text

Keywords

Student Academic Services
Graduate Admissions
Admissions Documents
Student Records
Document Management
Document Scanning
Electronic Filing
Paper Records
SITSeVision
SISC
Microsoft Office
Records Verification
Fraud Documentation
Freedom Of Information Act
Front-Counter Coverage
Reception
Applicant Inquiries
Mail Distribution
Template Letters
Listserv Management
Work Study Student Training
Confidentiality
Office Administration
Higher Education

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Work requirements

Jobs in Canada