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BOOKINGS MANAGER
The Corp.of Massey Hall & Roy Thomson Hall
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$75,000 to $85,000 CAD / year
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The Wine Shop

Sales Associate

St. Catharines, ON, Canada

Pay: Competitive hourly rate with annual increases, starting at $17.60/hour
Job type: Full-time
Apply by: Oct 23, 2026
Experience: 2 years of customer service experience required
Posting language: English
Posted: Sep 23, 2026

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Original job description

#BeExtraordinary

At The Wine Shop, we look forward to celebrating every occasion with our customers! Whether they're hosting a dinner party, enjoying a solo glass, celebrating a birthday, or maybe an engagement - our team is right around the corner to help them select the perfect match and provide fun wine know-how along the way.

As part of Andrew Peller Limited (APL), we deliver the perfect brand experience for every lifestyle, occasion, and generation.Through our commitment to excellence, honouring our roots, owning it, fostering

belonging and driving to succeed, we inspire teammates to be extraordinary

every day.

We are currently looking for a new extraordinary teammate to join us at The Wine Shop . We are looking for professional, passionate sales individuals who are focused on delivering a superior shopping experience to our customers.

We are looking for a teammate with...

Demonstrated guest/customer service excellence focus
Experience working with computer-based point of sale systems and handling cash an asset
2 years of customer service experience required
Smart Serve Certification
Working knowledge of Windows application including Word, Excel and Outlook
Flexibility to work days, evenings, weekends and holidays
Stocking Grocery shelves with wine
Ability to stand and walk for extended periods, up to 5-6 hour during a shift
Ability to consistently lift 40lbs on a regular basis

This teammate will be accountable for...

Ensuring total customer satisfaction and outstanding customer service is provided to every customer
Assist customers with their purchases and provides them with product information when required
Assists with product shipments and merchandising, including light cleaning of shelves and display units
Receive early morning deliveries weekly consisting of 50-100 cases
Handle cash and accurately balance the till
Complies with Health and Safety rules & Security within the workplace
Team player who contributes equally to the team's efforts.

We offer...

Competitive hourly rate with annual increases, starting at $17.60/hour
Monthly wine allotment
Best-in-class wine education and development
Employee discount on products
Employee Assistance Program & Employee Wellness Program

We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest; only those applicants selected for an interview will be contacted.

Accommodation

Andrew Peller Limited is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence. We are happy to discuss any need for accommodation in the workplace and will make an effort to meet those needs in a timely manner by preventing and removing barriers to accessibility in the areas of information, communications, and employment. If you require an accommodation to apply or interview for a position, please email people.culture@andrewpeller.com

Equal Opportunity Employment

At Andrew Peller Limited, we are committed to creating and celebrating a culture of Diversity, Equity, Inclusion and Belonging. We are an equal opportunity employer committed to ensuring every person has a right to equal treatment with respect to employment without discrimination or harassment because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.

This role is being posted to fill an existing vacancy.

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More about this job

Responsibilities

The Sales Associate is responsible for providing exceptional customer service and assisting with product purchases and information. They also manage inventory, including receiving shipments, stocking shelves, and maintaining the cleanliness of the retail space.

Requirements

Candidates must have at least 2 years of customer service experience and possess a valid Smart Serve Certification. Proficiency with computer-based POS systems and the ability to perform physical tasks, such as lifting 40lbs, are required.

Skills

Customer service
Sales
Cash handling
Point of sale systems
Merchandising
Product knowledge
Inventory management
Communication
Teamwork
Microsoft Word
Microsoft Excel
Microsoft Outlook
Health and safety compliance

Benefits

Monthly wine allotment
Wine education and development
Employee discount
Employee Assistance Program
Employee Wellness Program

Visa sponsorship

Not detected in the job text

Keywords

Sales Associate
Retail
Wine
Customer Service
Smart Serve Certification
Point of Sale
Cash Handling
Merchandising
Inventory
Microsoft Office
Health and Safety
Food and Beverage
Stocking
Product Knowledge
Teamwork

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