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Added 21 mins ago
Casual Community Disability Worker
Catholic Social Services
Wetaskiwin, AB
Are you looking for an inviting and exciting career opportunity? Do you want to provide a high quality of group care and support as well as be a role model for adults with developmental…
Added 21 mins ago
Casual Community Disability Worker I
Catholic Social Services
Wainwright, AB
Are you looking for an inviting and exciting career opportunity? Do you want to provide a high quality of group care and support as well as be a role model for adults with developmental…
Added 50 mins ago
VA
Veterinary Reception, Client Care, London Regional Veterinary Emergency & Referral Hospital
VCA Animal Hospitals
London, ON
- Internship
London Regional Veterinary Emergency & Referral Hospital welcomes a Customer Service Representative, Veterinary Reception, to join our team in London, Ontario. This is an exceptional…
Added 51 mins ago
C
Client Service Representative [Hourly]
CIBC
Treherne, MB
- Part-time
…products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting…
Added 1 hour ago
C
Financial Service Representative (Hybrid) - Outbound calls - Bilingual
CIBC
Montreal, QC
- Full-time
…reach their financial goals. As an Outbound Financial Services Representative, you’ll share your knowledge of products and campaigns with clients through outbound calls. You’ll engage in…
Added 1 hour ago
C
Client Service Representative
CIBC
Invermere, BC
- Part-time
…products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting…
Added 1 hour ago
C
Client Service Representative
CIBC
Iqaluit, NU
- Part-time
…products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting…
Added 1 hour ago
C
Client Service Representative
CIBC
Iqaluit, NU
- Part-time
…products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting…
Added 1 hour ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - British Columbia
Chit Chats
Vancouver, BC
- Full-time
The Sales Representative’s responsibilities include: sourcing and following up with leads, conducting discovery calls, qualifying opportunities based on client fit, preparing proposals or…
Added 1 hour ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Ontario
Chit Chats
Toronto, ON
- Full-time
The Sales Representative’s responsibilities include: sourcing and following up with leads, conducting discovery calls, qualifying opportunities based on client fit, preparing proposals or…
Added 1 hour ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Yorkton, SK
- Part-time
Job Description: The Registered Nurse (RN) provides safe, competent, and evidence-based nursing care within a client- and family-centered model. Working both independently and…
Added 2 hours ago
CH
Care Access Representative - Mississauga
CBI Home Health
Mississauga, ON
- Full-time
As the primary point of contact, the Care Access Representative must excel in problem-solving, communication, and multitasking to effectively coordinate care while balancing client needs…
Added 2 hours ago
CH
Care Access Representative - Peterborough
CBI Home Health
Peterborough, ON
- Full-time
As the primary point of contact, the Care Access Representative must excel in problem-solving, communication, and multitasking to effectively coordinate care while balancing client needs…
Added 2 hours ago
CH
Bilingual Care Access Representative
CBI Home Health
Mississauga, ON · Ottawa, ON · Toronto, ON
- Full-time
As the primary point of contact, the Care Access Representative must excel in problem-solving, communication, and multitasking to effectively coordinate care while balancing client needs…
Added 2 hours ago
CH
Care Access Representative - Toronto (North York)
CBI Home Health
Toronto, ON
- Full-time
As the primary point of contact, the Care Access Representative must excel in problem-solving, communication, and multitasking to effectively coordinate care while balancing client needs…
Added 2 hours ago
F
Corporate sales representative
FLEURIGROS
Québec, QC
- From $52,000 CAD / year
- Full-time
Assess client’s needs and resources to recommend the appropriate goods or services
Added 3 hours ago
M
Proposals Specialist (2 positions)
McElhanney
Calgary, AB
- Full-time
…turning technical content into compelling, eye-catching, and client-focused proposals to join our team. In this role, you’ll apply your strong writing, critical thinking, and communication…
Added 3 hours ago
SH
Speech-Language Pathologist - Repost
Southern Health-Santé Sud
Portage la Prairie, MB
- Full-time
…delivery and evaluation of rehabilitation services, using a client centered, goal orientated approach for children and/or adult populations. These services include assessment, direct…
Added 3 hours ago
LL
Sales Representative
Livingstone Landscaping
Brandon, MB
- $19 to $35 CAD / hour
- Full-time
…to get sharp at commercial pricing, seasonal contracts, and client leadership. We will train the right person on the industry. We cannot train someone to care whether the client…
Added 4 hours ago
FT Tenant Support Worker (White Road Supportive Housing)
Connective
Duncan, BC
Evaluates client needs and develops short term plans to meet such needs with the active participation of residents and their families.
Added 4 hours ago
FT - Outreach Worker (Victoria St. Phase 2)
Connective
Prince George, BC
This position will provide outreach support to client(s) referred to Connective by Community Living British Columbia to enable their adjustment to, and success with life in the community.
Added 4 hours ago
FT - Residence Support Worker (Vancouver Apartments)
Connective
Vancouver, BC
Maintains client files including statement of goals, case/care plans, summaries, case notes, reviews and closing reports
Added 4 hours ago
SH
Home Care Attendant
Southern Health-Santé Sud
Steinbach, MB
- Full-time
Find your rewarding career in a vibrant and diverse community within Southern Health-Santé Sud. Our organization is privileged to provide care for people at every point in their lives.
Added 4 hours ago
NS
Dietitian - Nutrition and Food Services
Nova Scotia Health Authority
Kentville, NS
- Volunteer
As a member of the inter-professional team, the Dietitian contributes to client care through collaboration with health care team providers, sharing nutrition expertise, ensuring quality and…
Added 4 hours ago
NS
Health Care Social Worker B (Bachelors) - Access and Flow
Nova Scotia Health Authority
Kentville, NS
- Internship
The Health Care Social Worker is a member of the interdisciplinary health care team providing collaborative, holistic care on the primary to quaternary care continuum. Social Workers are…

TheKey

General Manager

Winnipeg, MB, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 7, 2026

Original job description

For nearly 20 years, TheKey has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes.

Qualification:

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Essential Duties and Responsibilities:

Building expertise in every phase of TheKey operations, client management, caregiver, staffing, client acquisition, lead intake, client care management, and referral marketing
Responsible for the location’s financial performance, growth, and profitability.
Lead a cross-functional team supporting clients and caregivers; ensuring that departments deliver quality care to clients
Creating and sustaining relationships with key partners to build brand awareness and generate new clients for TheKey
Responding to new inquiries and performing assessments with prospective clients, addressing their questions and concerns, building relationships with their families, and converting them into TheKey clients
Improving client retention by implementing strong processes and oversight, to ensure strong relationships with all clients, including regular visits and re-assessments, family & POA communications, and regular client interaction to ensure the ongoing client satisfaction
Overseeing day-to-day operations in the assigned location(s).
Contributing to our strategic plans, roadmaps, and goals for their assigned market, as well as additional territories that may be identified as potential development
Understanding our competitors and the professionals in the local industry, helping us lead the competitive landscape, identifying potential ways for us to further build out our team by identifying high-potential talent
Leading or supporting the recruitment, training, and development of new team members
Providing after-hours support for partners, prospective and current clients (including evenings and weekends)
Assisting the billing team to ensure client accounts are up-to-date and communicating with families and/or financial managers as needed for collections issues
Additional duties and responsibilities as assigned

Required Skills, Education, and Certifications:

Bachelor’s Degree in gerontology, health care, social work, or related profession from an accredited university desired; or equivalent experience
Five to seven years of leadership experience in health care, elder care, social work, or related industry
Strong understanding of budget management and financial monitoring
Demonstrated leadership skills, including goal setting, training, and mentorship
Proven track record of successfully leading and motivating diverse teams
Multitasker and critical thinker with strong analytical skills
Exceptional interpersonal and communication skills, including writing, speaking, and active listening

Physical Requirements:

Ability to travel to client homes and other locations approximately 25% of the time
Ability to sit, stand, and walk for prolonged periods of time throughout the workday
Ability to use standard office equipment

The information contained here is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Reasonable accommodations may be made to assist qualified disabled persons to perform the essential functions of the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Benefits for full time employees

Extended Health Care (EHC)
Dental Care (DTL)
Employee Basic Term Life
Employee Basic Accidental Death and Dismemberment (AD&D)
Dependent Basic Life Term
Wellness Program
Perks & Savings Program
Employee Assistance Program
Mental Health Support
Vision Care Discounts
Teladoc Health
Drug Compatibility Testing

TheKey is an equal opportunity employer. TheKey prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.

This job is posted for an existing vacancy. Due to the nature of our business, the specific details and requirements stated above may change based on evolving client needs.

We use artificial intelligence for various business purposes, including gathering information and streamlining communications. However, we do not use artificial intelligence to screen, assess, or select applicants for this position.

#INDTK

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More about this job

Responsibilities

The General Manager is responsible for the location's financial performance, growth, and operational success while leading a cross-functional team to deliver high-quality care. They will also manage client acquisition, caregiver staffing, and maintain strong relationships with key partners and families.

Requirements

Candidates should possess a Bachelor's degree in a related field and five to seven years of leadership experience in health care or elder care. Strong financial acumen, proven team leadership abilities, and excellent communication skills are essential for this role.

Skills

Operations Management
Financial Performance
Client Management
Caregiver Staffing
Referral Marketing
Strategic Planning
Team Leadership
Recruitment
Mentorship
Analytical Skills
Critical Thinking
Interpersonal Skills
Communication
Budget Management
Client Retention
Conflict Resolution

Benefits

Extended Health Care
Dental Care
Employee Basic Term Life
Employee Basic Accidental Death and Dismemberment
Dependent Basic Life Term
Wellness Program
Perks & Savings Program
Employee Assistance Program
Mental Health Support
Vision Care Discounts
Teladoc Health
Drug Compatibility Testing

Visa sponsorship

Not detected in the job text

Keywords

Gerontology
Health Care
Social Work
Operations Management
Financial Monitoring
Budget Management
Client Acquisition
Caregiver Management
Strategic Planning
Team Development
Referral Marketing
Client Retention
Leadership
Mentorship
Analytical Skills
Communication
Concierge Care
Elder Care
Staffing
Recruitment

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