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Added 9 mins ago
SH
Store Manager Oakridge Centre
Sunglass Hut
Vancouver, BC
- Full-time
The Store Manager creats an environment where everyone delivers great service through The Sunglass Hut Experience. The Store Manager’s leadership, energy and willingness to make quick…
Added 9 mins ago
S
Administration & Systems - Manager Administration
Sobeys
Ancaster, ON
- Full-time
Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit
Added 9 mins ago
TP
Executive Assistant Office Manager
TDS Personnel
Toronto, ON
- $100,000 to $110,000 CAD / year
- Full-time
Our client requires an EA Office Manager to join their team. A leading boutique real estate development company, they have a diverse portfolio spanning early-stage development/entitlement,…
Added 9 mins ago
S
Prepared Foods - Manager Deli
Sobeys
Dartmouth, NS
- Full-time
The Deli Manager is responsible for the efficient and fiscally responsible operation of the department. The Manager will lead and manage staff to achieve the highest level of customer…
Added 9 mins ago
L
Retail Sales Associate
LensCrafters
AB · Edmonton, AB
- Part-time
As a Sales Associate, your objective will be to provide an exceptional shopping experience that will encourage positive customer connections and brand loyalty.
Added 9 mins ago
AL
Area Business Manager - Ontario
ADAMA Ltd.
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
The Area Business Manager (ABM) executes all commercial and business development activities in a set geography and predetermined budget. In this key role, the ABM is responsible for the…
Added 9 mins ago
NF
Cash and Office Department Manager
Nature's Fare Markets
West Kelowna, BC
- Full-time
The Cash and Office Manager is responsible for all cash and administrative related duties within the store. they take responsibility for fostering culture, advancing Nature's Fare values,…
Added 9 mins ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
Calgary, AB
- Full-time
Added 9 mins ago
SH
Store Manager The Pen Centre
Sunglass Hut
St. Catharines, ON
- Full-time
The Store Manager is an on-the-floor leader, not only performing all store functions, but also acting as a guide and role model for the team. Coaches, develops and inspires the team so that…
Added 9 mins ago
JG
Outside Regional Sales Representative
Joyful Group Ltd.
Moncton, NB
- Full-time
…deposits and payments, and coordinate the final delivery with our Operations…
Added 11 mins ago
Restaurant Supervisor (Aaltos)
Canad Inns
Winnipeg, MB
Assists the Aaltos Manager in their absence with the day-to-day restaurant operations and makes decisions within Aaltos including labor, customer experiences and sanitation to ensure…
Added 11 mins ago
F&
Full Time Retail Experience Lead
Fire & Flower Inc.
Mississauga, ON
- Full-time
The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.
Added 11 mins ago
Produce - Manager Produce
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Barrie, ON
The Produce Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 11 mins ago
Customer Experience Manager
Laura Canada
Saguenay, QC
Support the Store Manager in team management and merchandising to achieve sales goals.
Added 11 mins ago
Assistant Manager - Blue Chip Cafe
AMS of UBC
Vancouver, BC
The Assistant Manager is responsible for assisting the Outlet Manager with the operational and financial success of the operation. This role requires a self-motivated individual with very…
Added 11 mins ago
SHIFT LEADER - KENNEDY COMMONS
Kitchen Stuff Plus
Toronto, ON
Supervise and direct sales floor operations in the areas of customer service, merchandising, housekeeping standards, shipping and receiving and health and safety
Added 26 mins ago
SI
Retail General Manager
Staples Inc.
Saint-Jérôme, QC · St-Jerome, QC
- Full-time
We are seeking a dynamic and strategic General Manager to lead our retail operations team and drive operational excellence. As a General Manager, you will champion our selling model,…
Added 26 mins ago
VP
Operations & Quality Lead
Veterinary Purchasing Co. Ltd.
Moncton, NB
- Full-time
The Operations & Quality Lead is responsible for quality, inventory accuracy, and regulatory compliance at VP’s Moncton warehouse. This role supervises assigned warehouse employees,…
Added 26 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Mississauga, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 26 mins ago
W
Directs Store Delivery Associate
Walmart
Flin Flon, MB
- Full-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 26 mins ago
W
(CAN) Over-the-Counter Associate
Walmart
Toronto, ON
- Part-time
2. Maximizing department sales and profit with direction from the Pharmacy Manager.
Added 26 mins ago
W
(CAN) Cosmetics Associate
Walmart
St. John's, NL
- Part-time
Refers appropriate service and transactional requests to the Customer Service Manager as needed and supports Front End and store operations when required.
Added 26 mins ago
PB
Store Manager
Psycho Bunny Inc.
Richmond, BC
- Full-time
Reporting to the District Store Manager, the Store Manager strategically manages and promotes sales culture within a Retail environment to achieve or exceed sales, KPIs, and profitability…
Added 26 mins ago
SC
Wireless Sales Supervisor
Staples Canada
Victoria, BC
- Full-time
Work with various market leaders including General Manager, Divisional Sales Manager, Regional Sales Manager, Retail Sales, and Services Manager to target and generate business sales leads…
Added 26 mins ago
SI
Wireless Sales Supervisor
Staples Inc.
Edmonton, AB
- Full-time
Work with various market leaders including General Manager, Divisional Sales Manager, Regional Sales Manager, Retail Sales, and Services Manager to target and generate business sales leads…

TheKey

General Manager

Winnipeg, MB, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 7, 2026

Original job description

For nearly 20 years, TheKey has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes.

Qualification:

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Essential Duties and Responsibilities:

Building expertise in every phase of TheKey operations, client management, caregiver, staffing, client acquisition, lead intake, client care management, and referral marketing
Responsible for the location’s financial performance, growth, and profitability.
Lead a cross-functional team supporting clients and caregivers; ensuring that departments deliver quality care to clients
Creating and sustaining relationships with key partners to build brand awareness and generate new clients for TheKey
Responding to new inquiries and performing assessments with prospective clients, addressing their questions and concerns, building relationships with their families, and converting them into TheKey clients
Improving client retention by implementing strong processes and oversight, to ensure strong relationships with all clients, including regular visits and re-assessments, family & POA communications, and regular client interaction to ensure the ongoing client satisfaction
Overseeing day-to-day operations in the assigned location(s).
Contributing to our strategic plans, roadmaps, and goals for their assigned market, as well as additional territories that may be identified as potential development
Understanding our competitors and the professionals in the local industry, helping us lead the competitive landscape, identifying potential ways for us to further build out our team by identifying high-potential talent
Leading or supporting the recruitment, training, and development of new team members
Providing after-hours support for partners, prospective and current clients (including evenings and weekends)
Assisting the billing team to ensure client accounts are up-to-date and communicating with families and/or financial managers as needed for collections issues
Additional duties and responsibilities as assigned

Required Skills, Education, and Certifications:

Bachelor’s Degree in gerontology, health care, social work, or related profession from an accredited university desired; or equivalent experience
Five to seven years of leadership experience in health care, elder care, social work, or related industry
Strong understanding of budget management and financial monitoring
Demonstrated leadership skills, including goal setting, training, and mentorship
Proven track record of successfully leading and motivating diverse teams
Multitasker and critical thinker with strong analytical skills
Exceptional interpersonal and communication skills, including writing, speaking, and active listening

Physical Requirements:

Ability to travel to client homes and other locations approximately 25% of the time
Ability to sit, stand, and walk for prolonged periods of time throughout the workday
Ability to use standard office equipment

The information contained here is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Reasonable accommodations may be made to assist qualified disabled persons to perform the essential functions of the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Benefits for full time employees

Extended Health Care (EHC)
Dental Care (DTL)
Employee Basic Term Life
Employee Basic Accidental Death and Dismemberment (AD&D)
Dependent Basic Life Term
Wellness Program
Perks & Savings Program
Employee Assistance Program
Mental Health Support
Vision Care Discounts
Teladoc Health
Drug Compatibility Testing

TheKey is an equal opportunity employer. TheKey prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.

This job is posted for an existing vacancy. Due to the nature of our business, the specific details and requirements stated above may change based on evolving client needs.

We use artificial intelligence for various business purposes, including gathering information and streamlining communications. However, we do not use artificial intelligence to screen, assess, or select applicants for this position.

#INDTK

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More about this job

Responsibilities

The General Manager is responsible for the location's financial performance, growth, and operational success while leading a cross-functional team to deliver high-quality care. They will also manage client acquisition, caregiver staffing, and maintain strong relationships with key partners and families.

Requirements

Candidates should possess a Bachelor's degree in a related field and five to seven years of leadership experience in health care or elder care. Strong financial acumen, proven team leadership abilities, and excellent communication skills are essential for this role.

Skills

Operations Management
Financial Performance
Client Management
Caregiver Staffing
Referral Marketing
Strategic Planning
Team Leadership
Recruitment
Mentorship
Analytical Skills
Critical Thinking
Interpersonal Skills
Communication
Budget Management
Client Retention
Conflict Resolution

Benefits

Extended Health Care
Dental Care
Employee Basic Term Life
Employee Basic Accidental Death and Dismemberment
Dependent Basic Life Term
Wellness Program
Perks & Savings Program
Employee Assistance Program
Mental Health Support
Vision Care Discounts
Teladoc Health
Drug Compatibility Testing

Visa sponsorship

Not detected in the job text

Keywords

Gerontology
Health Care
Social Work
Operations Management
Financial Monitoring
Budget Management
Client Acquisition
Caregiver Management
Strategic Planning
Team Development
Referral Marketing
Client Retention
Leadership
Mentorship
Analytical Skills
Communication
Concierge Care
Elder Care
Staffing
Recruitment

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