Closed listing
ServiceNow Technical Consultant
- Toronto, ON, Canada
Contract
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Contract
- Closing date
- Experience
- 5+ years of hands-on ServiceNow development experience across multiple product suites.
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
Position: ServiceNow Technical Consultant
Location: Toronto, on - Hybrid
Skills
- ITSM
- CSA/CAD certification must
- IRM
Job Description/ Responsibilities
- Design, develop, and deploy custom ServiceNow applications, modules, and workflows following ITIL and platform best practices.
- Build and manage Flow Designer, Workflow Editor, and Business Rules to automate end-to-end processes.
- Create and maintain Service Catalog items, including complex multi-step catalog workflows and approval chains.
- Develop and optimize Client Scripts, Script Includes, UI Policies, UI Actions, and Scheduled Jobs.
- Implement REST/SOAP integrations with third-party systems using Integration Hub spokes, MID Server, and scripted REST APIs.
- 5+ years of hands-on ServiceNow development experience across multiple product suites.
- Active CSA (Certified System Administrator) certification - valid and current.
- Active CAD (Certified Application Developer) certification - valid and current.
- Deep expertise in ITSM modules: Incident, Problem, Change, CMDB, Service Catalog, and SLAs.
- Strong scripting skills in JavaScript (server-side and client-side ServiceNow APIs).
- Proven experience designing and implementing REST/SOAP integrations.
- Solid understanding of the ServiceNow data model, ACLs, and security architecture.
- Proficiency with update sets, delegated development, application scopes, and Git source control.
- Familiarity with Agile / Scrum delivery methodologies.
- IRM / GRC Implementer or Specialist certification (adds significant advantage to candidacy).
- Experience with IRM modules: Policy & Compliance, Risk, Audit, or Vendor Risk Management.
- Knowledge of regulatory frameworks such as ISO 27001, NIST CSF, SOC 2, or GDPR.
- Experience with ServiceNow ITOM (Discovery, Service Mapping) or SecOps modules.
Regards
Patrick Fernandez
Talent Acquisition Group - Strategic Recruitment Manager
More about this job
Responsibilities
Design, develop, and deploy ServiceNow applications, modules, workflows, and catalog items, and automate processes using platform tools and scripts. Build integrations with third-party systems and support ITSM and IRM capabilities while following platform and ITIL best practices.
Requirements
Requires 5+ years of hands-on ServiceNow development experience, current CSA and CAD certifications, strong JavaScript skills, and expertise in ITSM modules and integrations. IRM/GRC experience or certification, knowledge of regulatory frameworks, and familiarity with Agile/Scrum are advantageous.
Skills
- ServiceNow Development
- IT Service Management
- Incident Management
- Problem Management
- Change Management
- Service Catalog
- JavaScript
- Flow Designer
- Business Rules
- REST/SOAP Integrations
- Integration Hub
- IRM/GRC
- Access Control Lists
- Agile/Scrum
Visa sponsorship
Not detected in the job text
Hiring contact
Patrick Fernandez
Categories
- Technology
- Software
- Consulting
Keywords
- ServiceNow
- ITSM
- CSA Certification
- CAD Certification
- IRM
- GRC
- ITIL
- Flow Designer
- Workflow Editor
- Business Rules
- Service Catalog
- Client Scripts
- Script Includes
- UI Policies
- UI Actions
- Scheduled Jobs
- JavaScript
- REST/SOAP
- Integration Hub
- MID Server
- CMDB
- Access Control Lists
- Application Scopes
- Git
- Agile/Scrum
- ISO 27001
- NIST CSF
- SOC 2
- GDPR
- ITOM