Jobs in Canada

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Added 24 mins ago
Associate Optometrist (Brossard, QC) (Brossard, Quebec, J4Y 0B3, Canada)
Eyes On Eyecare
Brossard, QC
Part-time
The Associate Optometrist is a leader in the organization, delivering the brand promise, experience & the organization’s key results through collaboration & teamwork. Ensures all patients…
Added 24 mins ago
Associate Optometrist (Ville Lasalle) (Ville Lasalle, Quebec, H8N 1X1, Canada)
Eyes On Eyecare
Montreal, QC
Part-time
…technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare…
Added 24 mins ago
Associate Optometrist (Saint-Catherine) (Montreal, Quebec, H3B 1B9, Canada)
Eyes On Eyecare
Montreal, QC
Part-time
…technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare…
Added 24 mins ago
Associate Optometrist (Anjou) (Anjou, Quebec, H1J 2Y7, Canada)
Eyes On Eyecare
Montreal, QC
Part-time
…technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare…
Added 24 mins ago
Associate Optometrist (Pointe-Claire) (Pointe Claire, Quebec, H9R 5J2, Canada)
Eyes On Eyecare
Pointe-Claire, QC
Part-time
…technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare…
Added 24 mins ago
Associate Optometrist (Jean Talon, QC) (Montreal, Quebec, H3B 1B7, Canada)
Eyes On Eyecare
Montreal, QC
Part-time
…technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare…
Added 24 mins ago
Sales Associate - PT-EN
Canadian Forces Morale and Welfare Services
Ralston, AB
$21.46 to $23.81 CAD / hour
Part-time
As a Sales Associate, you provide retail services to a unique client base - members of the Canadian Armed Forces (CAF), and in assisting them, you are helping your community. You may…
Added 24 mins ago
Part-time Guest Experience Associate
Thermea Spa Village
Whitby, ON
Part-time
Part-time Guest Experience Associate At Thermea Spa Village Whitby
Added 24 mins ago
General Laborer Warehouse
Motion
Burlington, ON
Full-time
Under direct supervision, the Warehouse Associate performs all shipping and receiving activity for a Branch location. This role ensures the customer receives the correct items in a timely…
Added 24 mins ago
Operations Associate
DoorDash Canada
Surrey, BC
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds,…
Added 24 mins ago
Associate Program Analyst (New Grad)
Okta
Toronto, ON
Added 39 mins ago
SALES ASSOCIATE
Bikini Village
L'étang-du-nord, QC
Full-time
Being part of a family-owned business committed to the community;
Added 39 mins ago
Temporary Sales Associate - Part-Time
PVH Corp.
Vaughan, ON
Part-time
Welcome to the classic, American cool world of TOMMY HILFIGER. We are looking for a passionate Sales Associate who can deliver a top-notch customer experience and rock the sales floor (and…
Added 53 mins ago
General Merchandise Assistant Manager
Walmart Canada
Digby, NS
Full-time
…analyzes and utilizes sales/financial reports, economic trends and community needs to identify and respond to market changes while controlling expenditures. Communicates sales results…
Added 53 mins ago
Veterinarian, Foster Park and Northumberland Animal Hospital
VCA Animal Hospitals
Belleville, ON
Full-time
…offer a wonderful way to experience both a vibrant, growing community in Bellville, and a quiet lakeside escape in Colborne. This role is designed to offer you the best of both worlds,…
Added 53 mins ago
Litigation Associate
Miller Thomson LLP
Saskatoon, SK
Full-time
…provide the opportunity to influence the course of your career, community, and workplace with the support and backing of a national organization. While teamwork and collaboration are…
Added 53 mins ago
Canada Impact+ Emerging Leader in the Chemistry of Wildfires - Assistant Professor
The University of British Columbia
Kelowna, BC
Full-time
Added 53 mins ago
Veterinary Reception, Client Care, Bayview Animal Hospital
VCA Animal Hospitals
Ottawa, ON
Full-time
…trusted family doctor for pets throughout our wonderful Ottawa community. Located right in the heart of the neighbourhood on Carling Avenue, we have grown alongside the families we serve,…
Added 53 mins ago
(CAN) OMNI Assistant Manager
Walmart Canada
AB · Edmonton, AB
Full-time
…analyzes and utilizes sales/financial reports, economic trends and community needs to identify and respond to market changes while controlling expenditures. Communicates sales results…
Added 53 mins ago
Food Assistant Manager
Walmart Canada
Victoriaville, QC
Full-time
…analyzes and utilizes sales/financial reports, economic trends and community needs to identify and respond to market changes while controlling expenditures. Communicates sales results…
Added 53 mins ago
Registered Veterinary Technician, Surgery and Anesthesia, Toronto Veterinary Emergency Hospital
VCA Animal Hospitals
Toronto, ON · Scarborough, ON
Full-time
…centre dedicated to caring for pets and families across our community. Working within our modern, well-equipped hospital, you’ll find the advanced tools and quiet comfort needed to support…
Added 53 mins ago
Temporary Sales Associate - Part-Time
Tommy Hilfiger
Vaughan, ON
Part-time
Welcome to the classic, American cool world of TOMMY HILFIGER. We are looking for a passionate Sales Associate who can deliver a top-notch customer experience and rock the sales floor (and…
Added 54 mins ago
Breakfast Server
Concord Hospitality Enterprises
AB · Calgary, AB
Full-time
Concord Hospitality invests in our associates by providing training and development at all levels. Our “Associate First” culture supports and inspires personal development both within the…
Added 1 hour ago
GARAGE - Seasonal Sales Associate - Grandview Corners
Groupe Dynamite, Inc Garage
Surrey, BC
Part-time
Reporting to the Store Manager, you’ll be the face of our brand. As a Seasonal Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in…
Added 1 hour ago
Associate Investment Operations Support
IG Wealth Management
MB · Manitoba, Canada
Full-time
The Associate - Operational Data and Analysis position is responsible for researching, solving problems, analyzing, and bringing resolution to sensitive issues relating to products and…

Thermea Spa Village

Part-time Guest Experience Associate

Whitby, ON, Canada

Pay: Hourly rate $22.75
Job type: Part-time
Apply by: Oct 21, 2026
Posting language: English
Posted: Sep 21, 2026

Apply About employer

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Original job description

Part-time Guest Experience Associate At Thermea Spa Village Whitby

We have taken the spa experience and transformed it into a wellness village. Thermea Spa Village Whitby is familiar, feels like home, and allows its guests to escape the hectic pace of modern life. Our spa village is the first of its kind, with state-of-the-art installations and, at its core, buildings reminiscent of a distant past when life was strongly connected with nature and steeped in traditions. Our spa village, a twist on traditional spa culture, combines unique experiences inspired by rituals found around the globe with a distinctively Canadian character - a peaceful hideaway for our guests not too far from home.

We have a current opening for an Guest Experience Associate

It takes a village, join us.

When you work at Thermea spa village, you are not just gaining a job - you are finding a family. We pride our community on being one of the warmest and most welcoming - and our guests truly do appreciate it. We go out of our way to provide excellent care to our guests, as well as our artisans.

What We Stand For

Our mission is to give our guests a moment’s rest by offering them refuge, away from the pressures of modern life where they may rediscover their own well-being and, as a result, live a happier and longer life. Your role as an artisan of our spa village is to cultivate peace. We are passionate and dedicated team players here at Thermëa spa village. Always enthusiastic, helpful, conscientious, discrete - and most of all, respectful. We deeply care about everyone - guests and fellow artisans alike - in our wellness village.

What We Need

Reporting to the Manager, Guest Experience, the Guest Experience Associate welcomes, assists and advises guests on the thermal cycle, its benefits, and all available services and experiences while contributing to exceptional guest experiences. The Guest Experience Associate is also responsible for ensuring the up keeping of the premises, in accordance with organizational standards.

You will support the elevation of our culture through the lens of our pillars: The best in wellness | The feeling of somewhere else | A trouble-free experience | In a natural state.

What You’ll Do

Welcome and check-in guests;
Respond to inquiries regarding services and facilities;
Process various payment methods;
Maintain adequate par stock of supplies and accessories;
Maintain cleanliness of the reception area, lobby, entrance hall, pavilions, , common areas and locker rooms;
Assist guests ensuring the guest experience is impeccable, according to the standards dictated by the brand;
Participate in service recovery where necessary
Seek to identify and understand guests needs and strive to satisfy meet or exceed them;
Maintain guest experience throughout the sauna village, ensuring spa standards are being met;
Weekly site artisan shifts which involves being outside for the duration of your shift, in any weather, to enforce sauna etiquette and spa village rules;
Work alongside other departments to ensure a seamless overall guest experience;
Performs other related duties.

Profile needed

What is the profile needed in order to be successful in this position

High School Diploma;
One (1) year experience in customer service, an asset;
Basic knowledge of Windows based software, an asset;
Knowledge of the SpaBooker system, an asset;
WHMIS Certification; an asset;
Ability to communicate clearly with guests, managers and other associates;
Must be able to work in a fast-paced environment with a calm demeanor;
Good physical condition; ability to work outdoor during all months of the year (weather appropriate uniform provided);
Ability to work in a standing position for long periods of time, ability to lift up to 30lbs (13.5kg).

When

You will work a varying schedule which requires flexibility to work weekends, holiday, full time position.

Compensation

Hourly rate $22.75
Free Thermal Experience *
Health Insurance *
Some conditions apply

How

Send us your resumé and cover letter by clicking ‘Apply’ below.

At Thermea Spa Village Whitby we are committed to fostering an inclusive, accessible environment, where all employees and guests feel valued, respected and supported. Accommodations are available upon request for candidates throughout the hiring process. If you require an accommodation, we will work with you to meet your needs.

The use of AI may be applied during the recruitment process only to provide an overall job suitability score. It will not be used to choose or discard applicant

Apply About employer

More about this job

Responsibilities

The Guest Experience Associate welcomes and assists guests with spa services while maintaining the cleanliness and standards of the facility. They also perform outdoor site duties to ensure spa etiquette and provide a seamless, high-quality guest experience.

Requirements

Candidates must have a high school diploma and the ability to work in a fast-paced environment with a calm demeanor. The role requires good physical condition, including the ability to work outdoors in all weather and lift up to 30lbs.

Skills

Customer service
Communication
Problem solving
Attention to detail
Teamwork
Physical stamina
Cash handling
Facility maintenance
Guest relations
Conflict resolution

Benefits

Free Thermal Experience
Health Insurance

Visa sponsorship

Not detected in the job text

Keywords

Guest Experience
Spa
Wellness
Customer Service
Reception
Hospitality
WHMIS
SpaBooker
Windows
Facility Maintenance
Service Recovery
Thermal Cycle
Artisan
Sauna Etiquette
Retail

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