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Added 11 mins ago
TC
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Added 57 mins ago
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Thermea Spa Village

Part-time Host & Hostess

Whitby, ON, Canada

Hourly rate $18.95 · Part-time

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Job details

Pay: Hourly rate $18.95
Job type: Part-time
Apply by: Dec 3, 2026
Working hours: 40 hours/week
Posting language: English
Posted: Nov 3, 2026

Original job description

Part-time Host-Hostess at Thermea Spa Villlage Whitby

We have taken the spa experience and transformed it into a wellness village. Thermea Spa Village Whitby is familiar, feels like home and allows its guests to escape the hectic pace of modern life. Our spa village is the first of its kind, with state-of-the-art installations and at its core, buildings reminiscent of a distant past, when life was strongly connected with nature and steeped in traditions. Our spa village, a twist on traditional spa culture, combines unique experiences inspired by rituals found around the globe with a distinctively Canadian character - a peaceful hideaway for our guests, not too far from home.

We have a current opening for an Host-Hostess

It takes a village, join us. 

When you work at Thermea Spa Village Whitby, you are not just gaining a job - you are finding a family. We pride our community on being one of the warmest and most welcoming - and, our guests truly do appreciate it. We go out of our way to provide excellent care to our guests, as well as our artisans.  

We are seeking a passionate Host-Hostess in  Whitby, Ontario to join our village.

Find your place at Thermea Spa Village Whitby.

What We Stand For  

Our mission is to give our guests a moment’s rest by offering them refuge, away from the pressures of modern life where they may rediscover their own well-being and, as a result, live a happier and longer life. Your role as an artisan of our spa village is to cultivate peace. We are passionate and dedicated team players here at Thermea Spa Village Whitby. Always enthusiastic, helpful, conscientious, discrete - and most of all, respectful. We deeply care about everyone - guests and fellow artisans alike - in our wellness village.

What We Need  

Under the supervision of the Restaurant Manager, the Host(ess) welcomes guests, guides them to a table, hands out menus, ensures that they have everything they need during their meal and thanks them as they leave the dining room. The incumbent also assists the waiters and/or bartenders in the service (refreshing water glasses, clearing tables, cleaning and preparing tables, etc.). The Host(ess) is an important element of the food service team in terms of teamwork and customer experience.

You will support the elevation of our culture through the lens of our pillars: The best in wellness | The feeling of somewhere else | A trouble-free experience | In a natural state.

What you’ll do  

Greet guests at the restaurant and assist them in assigning a table according to their needs and requests;
Assign tables in rotation through the different sections;
Provide menus and general information to guest and answer questions;
Provide knowledge of products / different menus items (alcohol, food, etc.);
Knowledge of the different seating plans, table numbers, different sections;
Refresh glasses of water, clear empty tables or plates when guests have finished their meal, on a regular basis;
Clean and set tables with dishes, utensils and glasses for future guests;
Ensure good communication with the servers to maintain excellent quality and service;
Participate in cleaning the premises and maintaining the order and cleanliness of the restaurant and the service area by respecting the standards of hygiene and healthiness of the MAPAQ;
In collaboration with the bar attendant, ensure that equipment is in place for the team;
Maintain, control and rotate the products in the cellars and refrigerators
Restock the points of sale (beer, wine, juice, straws, ice cream etc.)
Receive and put away orders for alcohol and non-alcoholic beverages
Ensure cleanliness, collect empty glasses on site;
Classify empty bottles;
Perform any other related duties.

Profile needed

What is the profile needed in order to be successful in this position

Related experience in food & beverage and/or customer service
(including experience with POS systems);
Must be able to communicate clearly with customers, managers and other associates;
Multidisciplinarity is essential;
Good stress management skills;
Interpersonal skills and high level of customer service;
Resourcefulness, autonomy, team player, attention to detail;
Must be in good physical condition; able to work in a standing position for long periods of time (up to 8 hours);
Food Handling and Occupational Health and Safety certification, an asset.

When  

You will work a varying schedule which requires flexibility to work weekends, holiday, full time position (40 hours/week). 

Compensation

Hourly rate $18.95
Free Thermal Experience *
Health Insurance *

How  

Send us your resumé and cover letter by clicking ‘Apply’ below.

At Thermea Spa Village Whitby we are committed to fostering an inclusive, accessible environment, where all employees and guests feel valued, respected and supported. Accommodations are available upon request for candidates throughout the hiring process. If you require an accommodation, we will work with you to meet your needs.

The use of AI may be applied during the recruitment process only to provide an overall job suitability score. It will not be used to choose or discard applicant

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More about this job

Responsibilities

Welcome restaurant guests, assign tables, provide menus and information, and support a positive dining experience. Assist servers and bar staff by refreshing water, clearing and setting tables, maintaining cleanliness, and managing beverage supplies and inventory.

Requirements

Related food and beverage or customer service experience, including familiarity with POS systems, is sought; clear communication, strong customer service, teamwork, resourcefulness, and attention to detail are important. Candidates must be able to stand for extended periods, while food handling and occupational health and safety certifications are an asset.

Skills

Guest Greeting
Table Assignment
Customer Service
Food and Beverage Knowledge
Point-of-Sale Systems
Teamwork
Communication
Stress Management
Interpersonal Skills
Attention to Detail
Table Setting and Clearing
Restaurant Cleanliness
Inventory Rotation
Beverage Restocking
Physical Stamina

Benefits

Free Thermal Experience
Health Insurance

Visa sponsorship

Not detected in the job text

Keywords

Restaurant Hosting
Guest Service
Food and Beverage
Customer Experience
Point-of-Sale Systems
Table Rotation
Menu Knowledge
Alcoholic Beverages
Table Setting
Restaurant Hygiene
MAPAQ Standards
Food Handling
Occupational Health and Safety
Inventory Control
Beverage Restocking
Teamwork
Customer Service
Weekend Availability
Holiday Availability

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