Jobs in Canada

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Added 1 min ago
ML
Maintenance Helper (Night Shift)
Maple Leaf Foods Inc.
Bradford West Gwillimbury, ON · Bradford, Ontario
- Full-time
Shift Details: Monday – Friday, 10:00 PM Start (Night Shift) Reason for vacancy: Replacement Headcount
Added 1 min ago
FN
Project Manager I
Framatome North America
Kincardine, ON
- Full-time
Provides project leadership on smaller projects and/or manage elements and functions within larger projects under the direct supervision of higher level, project manager.
Added 1 min ago
FB
Assistant Chef Manager
Farm Boy Inc.
Kingston, ON
- From $21.5 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 1 min ago
FB
Assistant Meat Manager
Farm Boy Inc.
Kingston, ON
- From $21.5 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 1 min ago
FB
Department Manager - Kingston
Farm Boy Inc.
Kingston, ON
- $55,000 to $60,000 CAD / year
- Full-time
As a key leader within our store, you’ll support Farm Boy’s vision of the best fresh shopping experience by delivering exceptional customer service and guiding your department to achieve…
Added 1 min ago
FB
Meat Department Manager
Farm Boy Inc.
Kingston, ON
- $57,500 to $62,500 CAD / year
- Full-time
As a key leader within our store, you’ll support Farm Boy’s vision of the best fresh shopping experience by delivering exceptional customer service and guiding your department to achieve…
Added 1 min ago
FB
Assistant Grocery Manager
Farm Boy Inc.
Kingston, ON
- From $21.5 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 1 min ago
FB
Assistant Produce Manager
Farm Boy Inc.
Kingston, ON
- From $21.5 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 1 min ago
FB
Assistant Bakery Manager
Farm Boy Inc.
Ottawa, ON
- From $21 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 1 min ago
GC
Supervisor Food Service Full-Time
Group Compass Ltee
Alliston, ON
- Full-time
The Day Shift Cafeteria Supervisor is responsible for overseeing the daily operations of the cafeteria during breakfast and lunch service · As a Day Shift Cafeteria Supervisor, you will:
Added 1 min ago
FC
Recruitment Specialist - Corporate
FLINT Corp.
Calgary, AB
- Full-time
…candidate will bring 3–5 years of full-cycle corporate recruitment experience, strong relationship-building and communication skills, accountability and follow-through, and the ability to…
Added 1 min ago
FC
Recruitment Specialist - Craft
FLINT Corp.
Calgary, AB
- Full-time
Deliver a consistent candidate and hiring manager experience through timely communication, strong follow-up and continuous improvement of hourly recruitment processes.
Added 1 min ago
EC
Programme des futurs leaders / Future Leaders Program (Bilingual EN/FR)
EMCO Corporation
Quebec, QC
- Full-time
Avec 120 ans d’expérience, EMCO Corporation est l’un des plus importants distributeurs en gros au Canada. Nous fournissons à l’industrie de la construction des produits essentiels de…
Added 1 min ago
L
Supply Chain & Distribution Manager
Lilly
Toronto, ON
- Full-time
…launches and lifecycle changes, demand, supply and inventory, customer and channel initiatives, and distribution partner…
Added 16 mins ago
PC
Sr. Software Engineer
Priority Commerce
Waterloo, ON
- $115,000 to $142,000 CAD / year
- Full-time
Extensive experience delivering and operating customer-facing product flows across frontend and backend
Added 16 mins ago
S
HR Manager
Sidetrade
Calgary, AB
- Full-time
Four days per week on-site at our Calgary office
Added 16 mins ago
Z
Presales Engineer-Custom Software
Zazz
Canada
- Full-time
…and delivery. You are the client's partner, not the project…
Added 16 mins ago
FB
Assistant Bakery Manager
Farm Boy Inc.
Ottawa, ON
- $21 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 16 mins ago
MR
Distribution Manager
Meridia Recruitment Solutions, a KBRS Company
Debert, NS
- Full-time
Collaborate with internal teams to deliver an exceptional customer experience and ensure successful execution across multiple product segments.
Added 16 mins ago
PP
Yoga Studio Manager
PawPals Puppy Yoga
Toronto, ON
- Part-time
Bonus points for studio management, hospitality, events, customer service or small business experience
Added 16 mins ago
A
Accounting & Administration Manager (Bilingual: French & English)
ANDRITZ
Laval, QC
- Full-time
We are seeking an Accounting and Administration Manager to oversee accounting management and administrative supervision at ANDRITZ Canada Inc., at our Laval division. This key position is…
Added 16 mins ago
T
Practice Manager
Transcounts
Langley (District), BC · Langley, BC
- Full-time
The Practice Manager leads the delivery for 30–50 small bookkeeping clients and ensures their Finance & Accounting operations run smoothly, accurately, and with an excellent customer…
Added 16 mins ago
KP
KPW Project Manager
Komline Pure Water
Surrey, BC
- $70,000 to $85,000 CAD / year
- Full-time
We are seeking a Project Manager to lead water treatment design and fabrication projects from contract award through commissioning and closeout. The role is accountable for project scope,…
Added 16 mins ago
TK
Service Contract Manager
Thermo King Eastern Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…currently expanding our team and are looking for a Service Contract Manager to join…
Added 16 mins ago
F
Inside Sales Representative
Financeit
Toronto, ON
- $50,000 to $60,000 CAD / year
- Full-time
Reporting into the Sales Manager, this B2B role involves managing merchant relationships and dealing directly with the owners, finance managers and sales agents of businesses wishing to use…

Thermo King Eastern Canada

Service Contract Manager

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 10, 2026
Experience: 3-5 years of relevant experience in similar role
Posting language: English
Posted: Nov 10, 2026

Original job description

Company Overview

Thermo King Eastern Canada is a trusted leader in mobile refrigeration services, specializing in the maintenance, repair, and installation of refrigeration units for trailers, containers, and mobile cooling systems. We offer reliable and efficient temperature control solutions to keep your cargo safe and at the right temperature. We are currently expanding our team and are looking for a Service Contract Manager to join us!

Job Overview

We are seeking an energetic and detail-oriented Service Contract Manager to lead the administration and optimization of service contracts within our organization. The Service Contract Manager will have an in-depth understanding of the transport refrigeration industry and the equipment. They will display extensive knowledge of our standards and practices, including product details and company services. The ideal candidate is an articulate, self-motivated individual who possesses strong organizational skills and will pay close attention to detail, along with excellent interpersonal skills to deal with people at all levels of the organization. The ideal candidate will thrive in a fast-paced environment, utilizing their expertise in ERP systems, sourcing, and negotiation to drive value and efficiency.

Responsibilities

Act as a primary interface between the dealership and contract customers
In-depth understanding of the transport refrigeration industry and the equipment
Display extensive knowledge of our standards and practices, including product details and company services offered.
Build and maintain customer relationships, ensuring that their expectations are exceeded daily.
Develop KPIs, surveys, and scorecards to track performance against contracts and agreements.
Prepare and present reports to Contract customers on KPI’s and fleet performance.
Ensure our customer H&S practices are being followed in their yards.
Maintain customer relationship sites such as ISN Networld.
Oversee and ensure monthly contract billing is completed.
Troubleshoot escalated service desk problems and present to management as required.
Assist with invoicing of the contract units.
Monitor and utilize telematics system to assist with scheduling and proactive solutions.

Skills

Keen attention to detail and impeccable organizational skills
A proactive drive to take on tasks and duties as assigned
Excellent multi-tasking skills and ability to handle workload efficiently
Solid prioritization and time management skills
Ability to think critically both individually and in a team environment
Excellent verbal and written communication skills as well as presentation skills
Able to work independently with little supervision

Experience

3-5 years of relevant experience in similar role
In-depth understanding of the transport refrigeration industry and the equipment
Display extensive knowledge of our standards and practices, including product details and company services offered
Managing a team of direct reports
JHSC

Education

High School Diploma

Apply on LinkedIn About employer

More about this job

Responsibilities

Manage service contracts and serve as the primary contact between the dealership and contract customers, maintaining relationships and ensuring contract expectations are met. Track and report KPIs and fleet performance, oversee billing and invoicing, support escalated service issues, monitor telematics for proactive scheduling, and ensure customer yard health and safety practices are followed.

Requirements

The role requires 3–5 years of relevant experience, in-depth knowledge of transport refrigeration equipment and the industry, and familiarity with company products, services, standards, and practices. Candidates should have strong organizational, communication, presentation, and time-management skills; experience managing direct reports and JHSC is also listed, along with a high school diploma.

Skills

Attention To Detail
Organization
Multitasking
Prioritization
Time Management
Critical Thinking
Verbal Communication
Written Communication
Presentation Skills
Contract Administration
KPI Development
Reporting
Invoicing
Telematics
ERP Systems

Visa sponsorship

Not detected in the job text

Keywords

Service Contracts
Transport Refrigeration
Refrigeration Equipment
Contract Administration
Customer Relationships
Key Performance Indicators
Surveys
Scorecards
Fleet Performance
Health And Safety
ISN Networld
Contract Billing
Invoicing
Service Desk
Telematics
Scheduling
ERP Systems
Sourcing
Negotiation
Direct Reports
JHSC

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