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Added 21 mins ago
CO
Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
City of Saint John
Saint John, NB
- Temporary
Under the general supervision of the HAF Project Manager, you will be part of a high-caliber cross functional team leading the E-Permitting Initiative under the City of Saint John Housing…
Added 21 mins ago
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Forward Deployment Engineer Lead - Manufacturing
''
Toronto, ON
- Full-time
- Other
…about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain…
Added 21 mins ago
A
Bar & Restaurant Manager, ARC - Full Time
AccorHotel
Vancouver, BC
- Full-time
Reporting to the General Manager of ARC Restaurant and In Room Dining, the Restaurant and Bar Manager is responsible for the overall leadership, performance, and continued development of…
Added 37 mins ago
LC
Produce Manager LOA
Loblaw Companies Limited
Kitchener, ON
- Full-time
Lead, coach and motivate colleagues to improve productivity, engagement and retention
Added 37 mins ago
LC
Bakery Manager LOA
Loblaw Companies Limited
Bowmanville, ON
- Full-time
Lead, coach and motivate colleagues to improve productivity, engagement and retention
Added 37 mins ago
TH
Plumbing and Electrical Sales Associate Part Time - 7226 Parry Sound
The Home Depot
Parry Sound, ON
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 1 hour ago
C
Senior Manager, Safety Management System & Safety Culture-EN
CAE
Montreal, QC
- Full-time
The Senior Manager, Safety Management System & Safety Culture serves as CAE's lead for the development, governance, promotion and continual improvement of the Global Safety Management…
Added 1 hour ago
Sr Mgr Perf & Prod Marketing
Rogers Communications
Toronto, ON
The Senior Manager will connect paid media, first-party data, UX/UI, and customer insights into one integrated growth engine. They will lead a high-performing team, set clear priorities and…
Added 1 hour ago
Dir. Sportsnet Marketing
Rogers Communications
Toronto, ON
Build integrated acquisition, onboarding, engagement, retention and win-back programs that grow paid subscriptions, improve customer lifetime value and reduce churn across owned services…
Added 1 hour ago
Assistant Store Manager
Rogers Communications
Edmonton, AB
Management Support: You support the Store Manager in managing day to day operations, coaching, and developing team members to positively impact growth and create best in class customer…
Added 1 hour ago
DR
Vice President, Operations
DMC Recruitment Group
Steinbach, MB
- Full-time
…that continues to invest in its people, product offering, and customer…
Added 1 hour ago
DR
Business Services Specialist
Durham Region (The Regional Municipality of Durham)
Whitby, ON
- Full-time
The Service Durham- Service Strategy and Transformation team advances customer-focused service modernization through strategic planning, service design, process improvement and data-driven…
Added 2 hours ago
RC
Management Consulting Manager, Supply Chain Advisory
RSM Canada
Toronto, ON
- Full-time
As a Manager within the Operations and Supply Chain Consulting practice, you will become a leader in one of the fastest growing and most entrepreneurial groups within RSM. You will have the…
Added 2 hours ago
K
Seasonal Sales Associate (Westboro)
Knix
Ottawa, ON
- $19 CAD / hour
- Temporary
…warm, inclusive, and confidence-building experience for every customer who walks through our doors. From first hello to finding the perfect fit, you bring the Knix experience to life…
Added 2 hours ago
GH
Cardiovascular Ultrasound & Structural Heart Product Manager
GE HEALTHCARE
Remote, Canada
- Other
- Remote
We are seeking an experienced and commercially driven National Product Manager, Cardiovascular Ultrasound & Structural Heart to lead the strategy, growth, and market development of our…
Added 2 hours ago
CC
Sales Associate
Circle Craft Co-operative
Vancouver, BC
- Part-time
Under the supervision of the Store Manager the Sales Associate will present the works of our artists/members at our Granville Island location, and provide an exceptional level of service to…
Added 2 hours ago
CN
Customer Engagement Clerk (Vitamins/Supplements)
Community Natural Foods
Calgary, AB
- Part-time
Reports to the Customer Engagement Manager; daily supervision provided by Customer Engagement Supervisors; work is reviewed in terms of achievement of daily goals and application of…
Added 2 hours ago
LC
Manager, Supply Chain Replenishment
Loblaw Companies Limited
Brampton, ON
- Full-time
Lead team to undertake process improvement efforts, focused on improving IPFR engagement and Key Performance Indicator’s, to optimize the flow of products from supplier to shelf.
Added 3 hours ago
BC
Manager, After Hours Operations
Brant Community Healthcare System
Brantford, ON
- Full-time
The Manager, After Hours Operations acts as a resource to patients, families, physicians, and employees of BCHS by providing consultation in situations where advanced expertise is required.…
Added 3 hours ago
A
Chef de projet entrée en service / Entry Into Service Project Manager
Airbus
Mirabel, QC · Montreal, QC
- Full-time
The A220 commercial aircraft Programme is looking for an Entry Into Service Project Manager to join our Customer Services team ba
Added 3 hours ago
VC
Senior Relationship Manager - Group Benefits
Victor Canada
Mississauga, ON
- Full-time
The Relationship Manager executes sales goals by maintaining a large book of business that includes complex employer and advisor networks and high-yield association accounts. You will work…
Added 3 hours ago
NT
Manager Security Assurance
NZ Transport Agency Waka Kotahi
Hamilton, ON
- Full-time
As Manager Security Assurance, you will provide executive leaders, governance forums and external stakeholders with confidence that security risks are understood, managed and transparently…
Added 4 hours ago
TA
General Manager
Third Avenue Spa
Ottawa, ON
- Full-time
Workplace Culture: Foster a positive work environment that encourages accountability, professional development, and employee engagement.
Added 4 hours ago
SC
store manager, Campbell River, B.C
Starbucks Coffee Company
Campbell River, BC
- $62,500 to $82,600 CAD / year
- Full-time
3 years retail / customer service management experience
Added 5 hours ago
YP
Business Development Manager
Yellow Pages / Pages Jaunes – Canada
Canada
- Full-time
Manage opportunities from initial engagement through discovery, solution development, proposal, negotiation and customer commitment.

Third Avenue Spa

General Manager

Ottawa, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 3, 2027
Posting language: English
Posted: Nov 4, 2026

Original job description

About Third Avenue Spa

Established in 1999 in the heart of Ottawa's historic Glebe neighbourhood, Third Avenue Spa has built a longstanding reputation for exceptional service and luxury spa experiences.

Our success is rooted in personalized care, lasting client relationships, and a dedicated team of professionals who take pride in their work.

We are seeking an experienced Director of Operations to help build on this strong foundation and contribute to the continued success of our business.

The Opportunity

This is a rare opportunity to take on a meaningful leadership role within an established and respected Ottawa business.

Working directly with ownership, you will oversee the daily operations of Third Avenue Spa, lead our team, manage financial performance, and identify opportunities for continued growth.

We are looking for an experienced, approachable leader with strong business judgment and a genuine passion for people. The ideal candidate enjoys being actively involved in the business, takes initiative, and understands the importance of delivering an exceptional guest experience.

Key Responsibilities

Business Operations: Oversee daily operations, staffing, scheduling, inventory, and service standards to ensure the business runs effectively.
Financial Performance: monitor expenses, review key performance indicators, and identify opportunities to improve profitability.
People Leadership: Lead and develop our team while overseeing human resources, employee relations, and performance management.
Workplace Culture: Foster a positive work environment that encourages accountability, professional development, and employee engagement.
Guest Experience: Maintain our high standards of personalized service while strengthening client relationships and addressing feedback.
Business Development: Work closely with ownership to support marketing initiatives, improve operational processes, and identify opportunities for growth.

Qualifications & Experience

Minimum five years of management experience, ideally within hospitality, wellness, beauty, or another service-oriented industry.
Proven experience managing business operations and leading teams.
Excellent communication skills and the ability to build positive working relationships.
Sound business judgment and confidence in making independent decisions.
A hands-on leadership style with a commitment to exceptional service.

Post-secondary education in business, hospitality, human resources, or related fields is an asset. Previous spa industry experience would be considered an asset. We value strong leadership skills and transferable business experience.

Why Join Third Avenue Spa?

This is an opportunity to lead an established luxury business, work directly with ownership, and make a meaningful contribution to its future. You'll be part of a dedicated team in an environment that values exceptional service and genuine relationships.

How to Apply

If you're an experienced leader who enjoys developing people and improving business performance, we'd love to hear from you.

Please submit your resume and cover letter outlining your relevant experience and interest in Third Avenue Spa to patricia@thirdavenuespa.com.

We thank all applicants for their interest. Only those selected for an interview will be contacted.

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More about this job

Responsibilities

Oversee the spa's daily operations, staffing, scheduling, inventory, service standards, financial performance, and human resources while leading and developing the team. Work with ownership to maintain an exceptional guest experience, support marketing, improve processes, and identify opportunities for business growth.

Requirements

At least five years of management experience is required, ideally in hospitality, wellness, beauty, or another service-oriented industry, along with experience managing operations and leading teams. Candidates should have strong communication and business judgment, an approachable hands-on leadership style, and a commitment to exceptional service; post-secondary education and spa experience are assets.

Skills

Business Operations
Financial Performance Management
Team Leadership
Human Resources
Employee Relations
Performance Management
Workplace Culture Development
Guest Experience
Business Development
Marketing Support
Operational Process Improvement
Inventory Management
Scheduling
Communication
Independent Decision-Making

Visa sponsorship

Not detected in the job text

Hiring contact email

patricia@thirdavenuespa.com

Keywords

Spa Operations
Wellness
Hospitality
Beauty Services
Daily Operations
Staffing
Scheduling
Inventory Management
Service Standards
Financial Performance
Expenses
Key Performance Indicators
Profitability
Human Resources
Employee Relations
Performance Management
Employee Engagement
Guest Experience
Client Relationships
Marketing Initiatives
Operational Processes
Business Growth
Team Development
Luxury Services

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