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Added 34 mins ago
FC
ENGINEERING LEAD POST BOOKING OPTIMIZATION - TORONTO, ON
Flight Centre Travel Group Canada
ON · Ontario, Canada
- Full-time
…day, we give people all around the world the opportunity to experience something really amazing –…
Added 1 hour ago
AA
Spécialiste des Systèmes d'Atterrissage / Landing Systems Specialist
Airbus Aircraft
Montreal, QC
- Full-time
Avez-vous de l’expérience dans les Systèmes de commande du train d'atterrissage , avez-vous travaillé dans le domaine aéronautique/aérospatial et souhaitez-vous évoluer et développer de…
Added 1 hour ago
Account Manager - Mid Market Growth Montreal
TELUS
Montreal, QC · Quebec, QC
✓ Customer Focus - Consultative approach, authentic customer advocacy, solution-oriented mindset, exceptional experience delivery
Added 1 hour ago
IA
CSH Supply Chain Supervisor
IMP Aerospace & Defence
Halifax, NS
- Full-time
…are a part of our ever-growing team. IMP is able to achieve success through this teamwork mindset. That is why at IMP, you are not defined by your…
Added 1 hour ago
DC
Marketing & Communications Director
Decor Cabinets Ltd
Morden, MB
- Full-time
At Decor Cabinets, we believe great work starts with great people. Our success has been built on craftsmanship, strong relationships, and a commitment to doing things the right way. As we…
Added 1 hour ago
T
Chief Operating Officer
Trioworld
Ajax, ON
- Full-time
TWNA has been at the forefront of innovation and development in the film industry with our commitment to providing high-quality products and superior customer satisfaction.
Added 1 hour ago
RV
Component Engineering Specialist
Ross Video
Ottawa, ON · Nepean, ON
- Full-time
…and to deliver exceptional results - because our customers’ success is everything to us. If you’ve ever watched live television, breaking news, major sports, or a Hollywood award show,…
Added 1 hour ago
J
Insurance Technology Sales Executive
Jobgether
Canada
- $80,000 to $95,000 CAD / year
- Full-time
…You will take a consultative approach to sales, identifying customer needs and demonstrating how technology can improve insurance operations and business performance. The role covers the…
Added 2 hours ago
RD
Technical Customer Success Manager
Redpanda Data
Canada
- Full-time
Lead technical onboarding and adoption, from architecture review through production go-live, against a customer-agreed success plan and timeline
Added 2 hours ago
TA
Automotive Sales Manager
Trotman Auto Group
Comox, BC
- Full-time
Deliver Exceptional Guest Experiences - Lead by example and ensure every customer interaction reflects the high standards of Comox Valley Toyota.
Added 2 hours ago
HT
Buyer (Contract)
Husky Technologies
Bolton, ON
- Full-time
…work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to…
Added 2 hours ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
…work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to…
Added 2 hours ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
…work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to…
Added 2 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to…
Added 2 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
…work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to…
Added 2 hours ago
IF
Team Lead or Manager, Surety
Intact FC
Vancouver, BC
- Full-time
Collaborate cross-functionally (claims, operations, finance, product, compliance) to improve outcomes and customer/broker experience.
Added 2 hours ago
GS
Staff Site Reliability Engineer, Application
Guidewire Software
Toronto, ON
- Full-time
Deep Technical Mastery: 8 to 10+ years of software engineering experience, including SRE or DevOps work, with at least 3+ years in a Staff-level or Technical Lead capacity.
Added 2 hours ago
Manager HRBP & Labour Relations
Rogers Communications
Calgary, AB · Vancouver, BC
…rewarding career at Rogers and be a driving force behind our success…
Added 2 hours ago
Portfolio Manager
Rogers Communications
Montreal, QC
Drive continuous improvement initiatives to enhance delivery efficiency, quality, customer experience, and operational excellence.
Added 2 hours ago
Manager, Finance
Rogers Communications
Toronto, ON
We are currently seeking a high performing Finance Manager, Financial Planning & Analysis, to join the Customer Experience Finance team. This role will report into the Senior Finance…
Added 2 hours ago
C
Delivery Lead – Business Transformation
CGI
Ottawa, ON
- Full-time
Experience supporting contact centre modernization, case management transformation, customer service transformation, or digital service delivery initiatives.
Added 2 hours ago
L
Product Operations Educator | Park Royal Seasonal (EVENING AVAILABILITY)
lululemon
BC · West Vancouver, BC
- Part-time
…in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every…
Added 2 hours ago
PG
Retail Store Manager | Pakenham
Petstock Group
Pakenham, ON
- Full-time
Take on the role of Store Manager at Petstock and lead a passionate team in delivering the world-class customer service we're known for, playing a key role in the success of the Petstock…
Added 2 hours ago
AT
Sales Business Development
Axis Technical Services
Burnaby, BC
- Full-time
With extensive experience in commercial, institutional, and industrial projects, ATS delivers high-quality technical services and infrastructure solutions. We are expanding our business…
Added 2 hours ago
DIRECTOR, PRODUCT - INSURANCE
Green Shield Canada
Toronto, ON
Reporting to the Vice President of Product, you will lead product strategy for our GreenShield’s Insurance product portfolio. You’ll partner with product teams across our Health and…

Third Avenue Spa

General Manager

Ottawa, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 3, 2027
Posting language: English
Posted: Nov 4, 2026

Original job description

About Third Avenue Spa

Established in 1999 in the heart of Ottawa's historic Glebe neighbourhood, Third Avenue Spa has built a longstanding reputation for exceptional service and luxury spa experiences.

Our success is rooted in personalized care, lasting client relationships, and a dedicated team of professionals who take pride in their work.

We are seeking an experienced Director of Operations to help build on this strong foundation and contribute to the continued success of our business.

The Opportunity

This is a rare opportunity to take on a meaningful leadership role within an established and respected Ottawa business.

Working directly with ownership, you will oversee the daily operations of Third Avenue Spa, lead our team, manage financial performance, and identify opportunities for continued growth.

We are looking for an experienced, approachable leader with strong business judgment and a genuine passion for people. The ideal candidate enjoys being actively involved in the business, takes initiative, and understands the importance of delivering an exceptional guest experience.

Key Responsibilities

Business Operations: Oversee daily operations, staffing, scheduling, inventory, and service standards to ensure the business runs effectively.
Financial Performance: monitor expenses, review key performance indicators, and identify opportunities to improve profitability.
People Leadership: Lead and develop our team while overseeing human resources, employee relations, and performance management.
Workplace Culture: Foster a positive work environment that encourages accountability, professional development, and employee engagement.
Guest Experience: Maintain our high standards of personalized service while strengthening client relationships and addressing feedback.
Business Development: Work closely with ownership to support marketing initiatives, improve operational processes, and identify opportunities for growth.

Qualifications & Experience

Minimum five years of management experience, ideally within hospitality, wellness, beauty, or another service-oriented industry.
Proven experience managing business operations and leading teams.
Excellent communication skills and the ability to build positive working relationships.
Sound business judgment and confidence in making independent decisions.
A hands-on leadership style with a commitment to exceptional service.

Post-secondary education in business, hospitality, human resources, or related fields is an asset. Previous spa industry experience would be considered an asset. We value strong leadership skills and transferable business experience.

Why Join Third Avenue Spa?

This is an opportunity to lead an established luxury business, work directly with ownership, and make a meaningful contribution to its future. You'll be part of a dedicated team in an environment that values exceptional service and genuine relationships.

How to Apply

If you're an experienced leader who enjoys developing people and improving business performance, we'd love to hear from you.

Please submit your resume and cover letter outlining your relevant experience and interest in Third Avenue Spa to patricia@thirdavenuespa.com.

We thank all applicants for their interest. Only those selected for an interview will be contacted.

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More about this job

Responsibilities

Oversee the spa's daily operations, staffing, scheduling, inventory, service standards, financial performance, and human resources while leading and developing the team. Work with ownership to maintain an exceptional guest experience, support marketing, improve processes, and identify opportunities for business growth.

Requirements

At least five years of management experience is required, ideally in hospitality, wellness, beauty, or another service-oriented industry, along with experience managing operations and leading teams. Candidates should have strong communication and business judgment, an approachable hands-on leadership style, and a commitment to exceptional service; post-secondary education and spa experience are assets.

Skills

Business Operations
Financial Performance Management
Team Leadership
Human Resources
Employee Relations
Performance Management
Workplace Culture Development
Guest Experience
Business Development
Marketing Support
Operational Process Improvement
Inventory Management
Scheduling
Communication
Independent Decision-Making

Visa sponsorship

Not detected in the job text

Hiring contact email

patricia@thirdavenuespa.com

Keywords

Spa Operations
Wellness
Hospitality
Beauty Services
Daily Operations
Staffing
Scheduling
Inventory Management
Service Standards
Financial Performance
Expenses
Key Performance Indicators
Profitability
Human Resources
Employee Relations
Performance Management
Employee Engagement
Guest Experience
Client Relationships
Marketing Initiatives
Operational Processes
Business Growth
Team Development
Luxury Services

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