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Added 2 mins ago
A
Application Support Analyst
Altis
Kamloops, BC
- $40 to $55 CAD / hour
- Contract
…you'll play an important role in system delivery, operational support, troubleshooting, and continuous improvement. You'll gain exposure to modern enterprise technologies while helping…
Added 2 mins ago
BC
Registered Practical Nurse - Critical Care
Brant Community Healthcare System
Brantford, ON
- Full-time
Brantford General Hospital – Our acute care hospital offering a full spectrum of inpatient and outpatient services.
Added 2 mins ago
BC
Bed Allocator
Brant Community Healthcare System
Brantford, ON
- Full-time
Brantford General Hospital – Our acute care hospital offering a full spectrum of inpatient and outpatient services.
Added 2 mins ago
MT
Account Manager
Manitoulin Transport
Halifax, NS
- Full-time
Role Description This full-time, on-site Account Manager role is based in Halifax, NS. The Account Manager is responsible for managing and growing a portfolio of customers by building…
Added 2 mins ago
BC
Communication Assistant
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Brantford, ON
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Reporting to the Manager, Communications and Public Affairs, the Communications Assistant plays a key role in executing on a number of communications tactics for both sites of the Brant…
Added 2 mins ago
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Registered Practical Nurse - Pre-Admission
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Brantford, ON
- Full-time
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Added 2 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides…
Added 2 mins ago
BC
Registered Nurse- Paeds
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- Full-time
…patient care for all assigned patients. Reporting to the Clinical Manager, the successful applicant will be responsible for providing evidence based, comprehensive, safe, effective and…
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Support 24/7- you’re not on your own (managers on call, physicians, allied health and support staff).
Added 2 mins ago
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Registered Nurse - Medical B7
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Clinical Manager, Medically Integrated Program, the successful applicant will be responsible for providing evidence based, comprehensive, safe, effective and ethical…
Added 2 mins ago
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Registered Practical Nurse - Critical Care
Brant Community Healthcare System
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- Full-time
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Added 2 mins ago
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Senior Manager, Shelter/Residential Support & Operations (full-time onsite)
Good Shepherd Ministries
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
We are currently accepting applications for a Senior Manager, Shelter/Residential Support & Operations (full-time onsite). Reporting to the Executive Director, the Senior Manager, Senior…
Added 2 mins ago
BC
Manager, After Hours Operations
Brant Community Healthcare System
Brantford, ON
- Full-time
The Manager, After Hours Operations is visible and accessible to staff in order to respond to requests for assistance and guidance when staff encounter complex situations requiring…
Added 2 mins ago
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Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Clinical Manager, Emergency Services, the successful applicant must meet the following criteria:
Added 2 mins ago
BC
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Clinical Manager, Emergency Services, the successful applicant must meet the following criteria:
Added 2 mins ago
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Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Clinical Manager, Emergency Services, the successful applicant must meet the following criteria:
Added 2 mins ago
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Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
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Added 2 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides…
Added 2 mins ago
CW
Account Representative / Account Manager / Project Manager
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- $55,000 to $80,000 CAD / year
- Full-time
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Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
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Added 2 mins ago
TH
Lumber Sales Associate Part-Time - 7226 Parry Sound
The Home Depot
Parry Sound, ON
- Part-time
Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them
Added 2 mins ago
MS
Sales manager
Michaels Stores
Toronto, ON
- Full-time
Store - TOR-TORONTO/ST CLAIR, ONThe Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience.…
Added 2 mins ago
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Mortgage Specialist Associate
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- Full-time
Provides administrative support by maintaining a database of third party referral sources and customers including development and maintenance of a marketing calendar.
Added 2 mins ago
A
Chef de projet entrée en service / Entry Into Service Project Manager
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- Full-time
The A220 commercial aircraft Programme is looking for an Entry Into Service Project Manager to join our Customer Services team ba
Added 2 mins ago
Specialist, Demand Planning
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Toronto, ON
The Demand Planning Specialist will report into the Manager, Demand Planning and is accountable for the management of the demand planning process for their assigned business area as part of…

Third Avenue Spa

General Manager

Ottawa, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 3, 2027
Posting language: English
Posted: Nov 4, 2026

Original job description

About Third Avenue Spa

Established in 1999 in the heart of Ottawa's historic Glebe neighbourhood, Third Avenue Spa has built a longstanding reputation for exceptional service and luxury spa experiences.

Our success is rooted in personalized care, lasting client relationships, and a dedicated team of professionals who take pride in their work.

We are seeking an experienced Director of Operations to help build on this strong foundation and contribute to the continued success of our business.

The Opportunity

This is a rare opportunity to take on a meaningful leadership role within an established and respected Ottawa business.

Working directly with ownership, you will oversee the daily operations of Third Avenue Spa, lead our team, manage financial performance, and identify opportunities for continued growth.

We are looking for an experienced, approachable leader with strong business judgment and a genuine passion for people. The ideal candidate enjoys being actively involved in the business, takes initiative, and understands the importance of delivering an exceptional guest experience.

Key Responsibilities

Business Operations: Oversee daily operations, staffing, scheduling, inventory, and service standards to ensure the business runs effectively.
Financial Performance: monitor expenses, review key performance indicators, and identify opportunities to improve profitability.
People Leadership: Lead and develop our team while overseeing human resources, employee relations, and performance management.
Workplace Culture: Foster a positive work environment that encourages accountability, professional development, and employee engagement.
Guest Experience: Maintain our high standards of personalized service while strengthening client relationships and addressing feedback.
Business Development: Work closely with ownership to support marketing initiatives, improve operational processes, and identify opportunities for growth.

Qualifications & Experience

Minimum five years of management experience, ideally within hospitality, wellness, beauty, or another service-oriented industry.
Proven experience managing business operations and leading teams.
Excellent communication skills and the ability to build positive working relationships.
Sound business judgment and confidence in making independent decisions.
A hands-on leadership style with a commitment to exceptional service.

Post-secondary education in business, hospitality, human resources, or related fields is an asset. Previous spa industry experience would be considered an asset. We value strong leadership skills and transferable business experience.

Why Join Third Avenue Spa?

This is an opportunity to lead an established luxury business, work directly with ownership, and make a meaningful contribution to its future. You'll be part of a dedicated team in an environment that values exceptional service and genuine relationships.

How to Apply

If you're an experienced leader who enjoys developing people and improving business performance, we'd love to hear from you.

Please submit your resume and cover letter outlining your relevant experience and interest in Third Avenue Spa to patricia@thirdavenuespa.com.

We thank all applicants for their interest. Only those selected for an interview will be contacted.

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More about this job

Responsibilities

Oversee the spa's daily operations, staffing, scheduling, inventory, service standards, financial performance, and human resources while leading and developing the team. Work with ownership to maintain an exceptional guest experience, support marketing, improve processes, and identify opportunities for business growth.

Requirements

At least five years of management experience is required, ideally in hospitality, wellness, beauty, or another service-oriented industry, along with experience managing operations and leading teams. Candidates should have strong communication and business judgment, an approachable hands-on leadership style, and a commitment to exceptional service; post-secondary education and spa experience are assets.

Skills

Business Operations
Financial Performance Management
Team Leadership
Human Resources
Employee Relations
Performance Management
Workplace Culture Development
Guest Experience
Business Development
Marketing Support
Operational Process Improvement
Inventory Management
Scheduling
Communication
Independent Decision-Making

Visa sponsorship

Not detected in the job text

Hiring contact email

patricia@thirdavenuespa.com

Keywords

Spa Operations
Wellness
Hospitality
Beauty Services
Daily Operations
Staffing
Scheduling
Inventory Management
Service Standards
Financial Performance
Expenses
Key Performance Indicators
Profitability
Human Resources
Employee Relations
Performance Management
Employee Engagement
Guest Experience
Client Relationships
Marketing Initiatives
Operational Processes
Business Growth
Team Development
Luxury Services

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