Store Manager

ABOUT US

Thom Browne is widely recognized for challenging and modernizing today’s uniform: the suit. By questioning traditional proportions, Browne’s designs consistently convey a true American sensibility rooted in quality craftsmanship and precise tailoring. We pride ourselves on our core values of respect and collaboration, challenging ourselves to express creativity and continuously innovate. We attract ambitious individuals who operate in unique ways while upholding exceptional craftsmanship and excellence.

THE ROLE

The Store Manager will be responsible for leading and inspiring a team of individuals to provide an exceptional client experience and to utilize entrepreneurial skills to develop and grow the business.

Primary Responsibilities:

• Motivate and inspire the team to drive results through effective training, accountability and celebrating successes
• Develop business strategies, set achievable goals and targets and implement incentives to achieve individual and store sales targets
• Contribute to the store results by impacting the quality of the customer journey, building client loyalty and supporting long term effective relationships
• Maintain an active social relationship with clients and community by understanding the needs and changes of the market
• Demonstrate operational excellence in all store processes including managing and balancing all related budgetary expenses, stock optimization, inventory cycle counts and shrink
• Ensure store presentation and visual merchandising standards are maintained according to Company directives
• Drive all business categories through product and clienteling strategy
• Leverage CRM tools to further attract, retain and engage clientele
• Recruit, develop and coach a team of diverse and talented individuals

THE IDEAL CANDIDATE

• 5–8 years of experience as a retail leader, with luxury fashion or retail experience strongly preferred
• Entrepreneurial mindset with the ability to drive results and solve problems strategically and adaptively
• Influential and relationship-driven interpersonal skills
• Elevated customer service approach; a true fashion expert with a passion for sales, styling, and clienteling
• Demonstrated strength in talent development and people leadership
• Exceptional verbal and written communication skills

WHAT WE OFFER YOU

• The expected pay range for this position is $120,000 - $130,000 CAD per year, plus bonus. Placement within the range will be determined by experience, skills, performance, and other job-related factors
• Thom Browne Classic Uniform
• Comprehensive benefits
• Diverse and inclusive working environment
• Opportunities for growth and development within a global luxury brand