Change Management Coordinator

Founded in 1953, Thomas Cavanagh Construction has continued to set the standard for quality construction and materials in Eastern Ontario. With our strategically located pits and quarries, our unmatched fleet of trucks and heavy equipment, our state-of-the-art facilities, and our dedicated employees, Thomas Cavanagh Construction has earned a reputation as one of Ottawa’s most trusted and respected contractors.

Overview

The Change Management Coordinator supports the Organizational Change Manager (OCM) by handling the day-to-day intake, administration, communication, and rollout coordination of change initiatives across Thomas Cavanagh Construction. This is a hands-on, execution-focused role suited to a strong project coordinator.

Prior change management experience is not required - training in Thomas Cavanagh’s change management approach is provided on the job. As the change management function grows, this role offers the opportunity to take on broader responsibilities over time.

Health & Safety Responsibilities:

At the Cavanagh Group of Companies, we place the highest value on health & safety. Our priority is to ensure our operations remain as safe as possible for our team members, contractors, customers, and the surrounding community. The guiding principle of our Health & Safety Management System is: “no job is regarded so urgent, that time cannot be taken to do it in a safe manner”. With this in mind, this individual is responsible for:

• Complying with health and safety policies and procedures.
• Following safe work practices and using prescribed protective equipment.
• Reporting hazards, incidents, and near-misses immediately to supervisors/foremen.
• Participating in health and safety training programs.
• Following instructions and guidelines provided for safe work operations.
• Reporting any health-related issues that may affect job performance or safety.
• Using tools and machinery in a safe and responsible manner.
• Taking responsibility for personal safety and the safety of colleagues.
• Participating in safety drills and emergency preparedness activities.
• Contributing to a safe and healthy work environment through active engagement and adherence to safety protocols.

Culture Commitment:

This individual will serve as a role model for all team members, embodying our organization’s vision and mission. They will actively promote and uphold our cornerstones, embracing our people-oriented culture. In doing so, they will play a pivotal role in driving the success of our organization.

Roles & Responsibilities:

Change Request Intake & Triage

• Serve as the first point of contact for incoming change requests across the organization
• Log and track requests using Microsoft 365 tools
• Conduct initial assessment of scope, urgency, and stakeholders impacted
• Route requests to the OCM or appropriate stakeholders for review and prioritization
• Follow up on outstanding requests to keep the intake queue current

Administration & Documentation

• Maintain change management trackers, logs, and supporting documentation
• Prepare agendas, meeting materials, and minutes for Steering Committee and Advisory Committee sessions
• Maintain governance documentation and change tracking processes
• Organize and maintain change-related files and records across Microsoft 365 tools

Communications Support

• Draft and distribute stakeholder communications, updates, and notices under the direction of the OCM
• Support development of FAQs, talking points, and training materials
• Ensure consistent messaging across divisions
• Coordinate distribution logistics through established channels

Rollout Coordination & Training Support

• Coordinate logistics for change rollouts, including scheduling, resources, and communications
• Track action items and milestones through rollout
• Support delivery of end-user training sessions for both field and office employees
• Gather and document feedback from training and rollout sessions to inform continuous improvement
• Escalate risks, issues, or resistance points to the OCM

Requirements:

• 1-3 years of experience in a project coordination, administrative, or operations support role
• Strong organizational skills with the ability to manage multiple requests and priorities at once
• Clear, professional written and verbal communication skills
• Proficiency with Microsoft 365 tools
• Comfort working with ambiguity and evolving processes
• Experience in the construction industry is an asset
• No prior change management experience required - training is provided on the job

Cavanagh Employee Benefits:

• Family oriented work environment
• Attractive, competitive compensation for qualified candidates
• Internal growth opportunities
• Training and development opportunities
• Benefit, Wellness and Pension Plans

Wage Range:

The hourly rate for this position in Ontario at the start of employment is expected to be between $36.00 per hour and $38.00 per hour. However, the range offered is based on local job market factors and may vary further depending on factors specific to the selected job candidate, such as job-related knowledge, skills, experience, and other objective business considerations.

We may use AI-enabled tools to support a fair and efficient recruitment process. All results are reviewed by a Recruiter. Please contact Human Resources if you have any questions.

The statements above provide a general overview of the responsibilities and level of work for the individuals in this position. They do not encompass every duty, responsibility, or skill required. Leadership retains the right to make adjustments, additions, or removals to the assigned duties and may assign other tasks as needed.