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Page

  • Merritt, BC, Canada

$17.97 to $21.27 CAD / hour · Part-time

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Job details

Pay
$17.97 to $21.27 CAD / hour
Job type
Part-time
Posting language
English

Original job description

Job Description

We are seeking a  permanent, part-time Page at the Merritt Library who will create a welcoming environment and a superb library experience for all.

Reporting to the Branch Head,  this position ensures that materials are on the shelves for customers and staff to find.  The Page helps direct customers to the things they want, and provides good customer service. Other duties include tidying, preparation of displays and programs, checking in/out library materials, and packing/unpacking shipments. Other responsibilities include cleaning and minor preparation of routine displays of library material, clearing abandoned material from public areas, answering directional questions and referring information questions to appropriate staff, photocopying materials, and checking in/out library materials. The Page also interacts with the public and may occasionally deal with challenging situations.  There is also a physical component to this position.

As the schedule for this position is fixed, we ask that applicants ensure full availability during the required hours before applying. The schedule for this position is: 

  • Tuesdays: 10 am to 2 pm
  • Wednesdays: 10 am to 2 pm
  • Saturdays:12 to 5 pm (alternating weeks)

The schedule for this position is subject to change.

Job Requirements

  • Grade 10 or General Education Development Diploma (GED);
  • Customer service experience and a passion for helping others;
  • A belief in the importance of literacy;
  • Excellent communication and interpersonal skills;
  • Excellent organizational skills;
  • Strong attention to detail;
  • Strong problem solving skills;
  • Demonstrated ability to manage conflict and diffuse difficult patron situations;
  • Basic computer skills; and
  • Ability to lift 20-25 lbs.

The position is subject to the provisions of the Collective Agreement with the BC General Employees' Union, Local 705.

The Page position is a Pay Grid Level 3 which is $17.97 - $21.27/hour. Non-benefitted staff receive 18.2%-21.2% in lieu of annual vacation, statutory holidays, sick leave, and benefits as per Article 25.8.

The TNRD requires that all successful applicants undergo a Criminal Record Check. 

Submit your resume and cover letter today!

We thank all applicants for their interest however, only those candidates under consideration will be contacted.

More about this job

Responsibilities

The Page at Thompson-Nicola Regional District will shelve library materials, direct customers to what they need, and help with displays, shipments and check-in/check-out. The role also involves tidying public areas and dealing with the public, sometimes in challenging situations.

Requirements

Thompson-Nicola Regional District needs candidates with Grade 10 or GED, customer service experience, strong communication and organization skills, attention to detail, basic computer skills, and the ability to lift 20-25 lbs. Conflict management and a belief in literacy are also required.

Skills

  • Shelving library materials
  • Customer service
  • Conflict de-escalation
  • Check-in and check-out of library materials
  • Display preparation
  • Shipment packing and unpacking
  • Photocopying
  • Basic computer skills
  • Communication
  • Organization
  • Attention to detail
  • Problem solving
  • Interpersonal skills
  • Lifting

Benefits

  • Non-benefitted staff pay in lieu

Categories

  • Customer Service & Support
  • Government & Public Sector
  • Retail

Keywords

  • library page
  • library assistant
  • shelving
  • customer service
  • circulation
  • check-in check-out
  • library materials
  • public library
  • book displays
  • conflict management
  • photocopying
  • literacy
  • part-time library
  • Merritt
  • local government
  • Thompson-Nicola Regional District

Seniority

Entry level

Perks

  • Generous paid time off

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