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Added 6 mins ago
H
Marketing Director
Haystack
Canada
- $120,000 to $140,000 CAD / year
- Full-time
We're hiring for a senior marketing leader to shape the strategic direction of the marketing function, drive paid acquisition and lifecycle programs, and develop the capabilities of a…
Added 6 mins ago
QC
Senior Software Engineer
Quarry Consulting
Canada
- Full-time
Added 6 mins ago
EI
Safety Chief - RAMS and Systems Assurance
Egis in Canada
Toronto, ON
- Full-time
Safety Chief - RAMS and Systems Assurance is a senior leadership role based in Toronto, ON, Canada, responsible for directing system safety, reliability, availability, maintainability, and…
Added 35 mins ago
N
Manufacturing Manager
NPAworldwide
Brantford, ON
- Full-time
Senior operational leadership opportunity with an established Canadian employer
Added 35 mins ago
R&
Senior Commercial Manager
Robertson & Company Ltd.
Calgary, AB
- $120,000 to $150,000 CAD / year
- Full-time
Prepare investment proposals, acquisition recommendations, business cases, and financial presentations for senior leadership and investment committees.
Added 2 hours ago
TT
Intermediate Electrical Engineer
Tetra Tech
Thunder Bay, ON
- Full-time
Perform on-site E&I field reviews and construction assistance with senior staff when required.
Added 2 hours ago
TT
Senior Piping Designer
Tetra Tech
Vancouver, BC
- Full-time
Tetra Tech is adding a Senior Piping Designer to our Piping Design team based in Vancouver, BC .
Added 2 hours ago
NB
Senior Employee Data & AI Automation Analyst
National Bank of Canada
Montreal, QC
- Full-time
A career as a Senior Employee Data and AI Automation Analyst within the Employee Experience and Performance team at National Bank means contributing to transforming how HR data is made…
Added 2 hours ago
NB
Senior Director Wealth Management IT Data/AI & BOR
National Bank of Canada
Montreal, QC
- Full-time
A career as a Senior Director of Wealth Management IT – Data/AI and BOR at National Bank means acting as a leader, acceleratingtransformation. We are looking for a highly skilledand…
Added 2 hours ago
M
RQ00825 - Network Designer - Senior
Maarut
Toronto, ON
- Contract
The Senior Network Designer will provide architecture and design expertise to strengthen network services, support integration across on-premises and cloud environments, and align solutions…
Added 3 hours ago
SP
Business Strategy Senior Manager - Canadian Public Sector Experience Services
Salesforce Partner Canada
ON · Ontario, Canada
- Full-time
…Professional Services, the team is seeking a Business Strategy Senior Manager for Canadian Public Sector. The Business Strategy Senior Manager is responsible for ensuring overall delivery…
Added 3 hours ago
WC
Business Development Representative (2026-397-CP)
WoodGreen Community Services
Toronto, ON
- Contract
Added 6 hours ago
AT
Senior DevSecOps Engineer
Aarorn Technologies Inc
Toronto, ON
- $50 CAD / hour
- Contract
We are seeking a Senior Cloud Security & DevSecOps Engineer to design, secure, automate, and operate enterprise multi-cloud platforms. The role will embed security controls into…
Added 6 hours ago
AT
Senior Java Full Stack Developer
Aarorn Technologies Inc
Toronto, ON
- $52 CAD / hour
- Contract
We are seeking a Senior Java Full Stack Developer to design and deliver scalable enterprise applications within a complex financial-services environment. The role will focus on Java and…
Added 6 hours ago
AT
Senior Java Developer
Aarorn Technologies Inc
Toronto, ON
- $55 CAD / hour
- Contract
We are seeking a Senior Java Developer / Technical Lead to design and deliver secure, scalable, and high-volume banking and payment applications. The role will lead the development of Java…
Added 6 hours ago
MB
Sr Business Applications Developer
Maison Birks
Montreal, QC
- Full-time
As our Senior Business Applications Developer, you’ll serve as a technical reference for Salesforce Commerce Cloud while designing, building, and supporting applications, automations, and…
Added 6 hours ago
K
Manager, National CPA Program (12 months secondment)
KPMG
AB · Lethbridge, AB · Abbotsford, BC · Chilliwack, BC · Kamloops, BC · Kelowna, BC · Langley (District), BC · Prince George, BC · Vancouver, BC · Vernon, BC · Victoria, BC · Winnipeg, MB · Fredericton, NB · St. John's, NL · Halifax, NS · Hamilton, ON · Kingston, ON · Kitchener, ON · London, ON · North Bay, ON · Oakville, ON · Ottawa, ON · Sault Ste. Marie, ON · Sudbury, ON · Toronto, ON · Vaughan, ON · Waterloo, ON · Windsor, ON · ON · Regina, SK · Saskatoon, SK · Edmonton, Alberta · Kanata, Ontario · Langley, British Columbia
- Full-time
Support Senior Manager, new CPA program (NCPP), with the development and application of new requirements for the CPA program and contribute to the training and roll out of these new…
Added 7 hours ago
A
Managed Services Lead Canada
Avanade
Toronto, ON
- Full-time
Avanade Canada is looking for a Managed Services Lead to grow our managed services business across Canada. In this senior, highly visible role, you’ll shape go-to-market strategy, partner…
Added 8 hours ago
TH
Intermediate Financial Analyst
The Hospital for Sick Children
Toronto, ON
- Full-time
…join the Physician Billing Operations team. Reporting to the Senior Manager, POS Business Operations, and working closely with the Director, Peri-Operative Services, Strategy, Finance &…
Added 8 hours ago
TH
Senior Scientist & Program Head, DSCB Research Program
The Hospital for Sick Children
Toronto, ON
- Full-time
…program review, with the successful candidate appointed as a Senior Scientist in the Research Institute (and eligible to maintain this appointment beyond the leadership…
Added 8 hours ago
TH
Physician Billing Specialist, Peri-Operative Services
The Hospital for Sick Children
Toronto, ON
- Full-time
…Billing Specialist to play a strategic role supporting the Senior Manager, Business Operations, to execute strategic priorities related to professional billing…
Added 8 hours ago
K
Director, US Immigration
KPMG
ON · Toronto, Ontario
- Full-time
…immigration attorney to join at the Director level. In this senior role, you will provide strategic advice on complex US business immigration matters, lead client engagements and…
Added 8 hours ago
J
Senior AI Automation Engineer
Jobgether
Canada
- $110,000 to $160,000 CAD / year
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior AI Automation Engineer based in Canada.
Added 8 hours ago
J
Senior AI Automation Engineer
Jobgether
Canada
- $110,000 to $160,000 CAD / year
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior AI Automation Engineer based in Canada.
Added 8 hours ago
KC
Manager, National CPA Program (12 months secondment)
KPMG Canada
Lethbridge, AB
- Full-time
Support Senior Manager, new CPA program (NCPP), with the development and application of new requirements for the CPA program and contribute to the training and roll out of these new…

Thomson Reuters

Renewal Specialist, Small Law

Toronto, ON, Canada
Canada, Toronto, Ontario, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Job Description

The Small Law (SLF) Renewal Specialist is responsible for increasing revenue, usage and market share in assigned territory in Canada, for WestLaw, Practical Law, TaxNetPro and CoCounsel. You will leverage your expert consultative approach and opportunity analysis to meet customer needs. This is accomplished through an in depth understanding of Thomson Reuters products and strong relationship building skills. In this role, the Senior Sales Support Specialist will work with both English and French speaking clients and colleagues, so we are seeking a candidate who is fully bilingual.

Key Responsibilities

Build productive, long-term relationships with Canadian SLF clients, taking responsibility for their satisfaction and loyalty.
Identify and outreach to at-risk accounts, supporting renewals in assigned accounts alongside Sales Executives.
Create sales solutions that meet SLF client needs and exceed their expectations with Thomson Reuters solutions.
Attain assigned revenue account goals.
Partner closely with Sales Executives to identify sales opportunities within each firm.
Negotiate outcomes that gain the support of all parties by exploring alternatives and positions.
Demonstrate deep knowledge of Westlaw, Practical Law, TaxNetPro, and CoCounsel, and educate customers on how Thomson Reuters solutions compare to competitors.
Leverage marketing, training, solution consultant, and Thomson Reuters AI teams and tools to increase the efficiency and effectiveness of the role.
Monitor competitive activity in assigned accounts and communicate insights to divisional and regional management.

Required Qualifications

Bachelor’s Degree or equivalent experience
Excellent written and oral communication in both English and French
Strong communication and presentation skills

Customer service orientation and experience
Proficient in MS office tools

Preferred Qualifications

Legal industry experience preferred
Account Management, retention or sales experience strongly preferred

This posting is for proactive recruitment purposes and may be used to fill current openings or future vacancies within our organization.

What’s in it For You?

Hybrid Work Model: We’ve adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Our use of AI within the recruitment process Thomson Reuters utilizes Artificial Intelligence (AI) to support parts of our global recruitment process. Unless you opt-out, our AI system will assess the information provided by you and compare it to the requirements listed for the role, and present the result to our recruitment personnel for further review. The AI system acts as a supporting tool, but there is always a human making the decision if you will be considered for the role

Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The target total cash compensation range varies across locations.

For Ontario, Canada, the target total cash compensation range for this role is $89,000 CAD - $139,000 CAD.

Pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay and any target sales incentive are part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs.
Target total cash compensation ranges are inclusive of both base pay and any target sales incentive.


About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

Learn more on how to protect yourself from fraudulent job postings here.

More information about Thomson Reuters can be found on thomsonreuters.com

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More about this job

Responsibilities

The Renewal Specialist is responsible for increasing revenue, usage, and market share for Thomson Reuters legal and tax solutions within an assigned Canadian territory. They will build long-term client relationships, identify at-risk accounts, and partner with Sales Executives to secure renewals and identify new sales opportunities.

Requirements

Candidates must possess a Bachelor’s degree or equivalent experience and be fully bilingual in English and French. Strong communication, presentation, and customer service skills are required, with a preference for experience in the legal industry or account management.

Skills

Account management
Sales
Customer service
Consultative selling
Relationship building
Negotiation
Presentation skills
Bilingualism
Market analysis
Legal research
MS Office

Benefits

Flexible vacation
Mental health days
Headspace app access
Retirement savings
Tuition reimbursement
Employee incentive programs
Work from anywhere policy

Visa sponsorship

Not detected in the job text

Keywords

Westlaw
Practical Law
TaxNetPro
CoCounsel
Thomson Reuters
Account Management
Sales
Renewal
Legal Industry
Consultative Approach
Bilingual
Customer Satisfaction
Revenue Growth
Market Share
MS Office
AI
Hybrid Work
Client Relations
Negotiation
Retention

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