Administrative Assistant – Appeals & Hearings
- Calgary, AB, Canada
Contract
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Job details
- Job type
- Contract
- Apply by
- Experience
- Candidates should have 2+ years of relevant administrative experience, strong stakeholder coordination skills and the ability to work independently in a fast-paced environment.
- Posting language
- English
- Posted
Original job description
Administrative Assistant – Appeals & Hearings
- Seeking an Intermediate Administrative/Appeals Assistant to support the Appeals Commission and hearing operations in Calgary.
- Provide administrative support to Appeals Officers, Hearing Chairs, Vice Chairs, Commissioners and external parties.
- Coordinate pre-hearing administration, correspondence, appeal documents and document indexing.
- Support in-person, teleconference and video conference hearings, including scheduling and participant coordination.
- Attend hearings, manage recording requirements, troubleshoot technical/process issues and respond to participant inquiries.
- Maintain accurate appeal statuses, records and timelines within relevant systems.
- Prepare, format, proofread and quality-check hearing decisions and official documents for publication and distribution.
- Strong Microsoft Office Suite skills and excellent written/verbal communication are required.
- Experience with records/information management, information governance, privacy and security requirements is an asset.
- Experience working with the Canadian public-sector environments or WCB/workers’ compensation systems is highly relevant.
- Candidates should have 2+ years of relevant administrative experience, strong stakeholder coordination skills and the ability to work independently in a fast-paced environment.
- This is an onsite Calgary position, Monday–Friday, with standard hours of 8:00 AM–2:00 PM Alberta time.
More about this job
Responsibilities
Provide administrative support for appeals and hearings, including coordinating pre-hearing processes, correspondence, documents, schedules, participants, and hearing logistics. Maintain accurate records and timelines, troubleshoot hearing issues, and prepare, proofread, and quality-check decisions and official documents for publication and distribution.
Requirements
Candidates need at least two years of relevant administrative experience, strong Microsoft Office skills, excellent written and verbal communication, and the ability to coordinate stakeholders and work independently in a fast-paced environment. Experience with records management, information governance, privacy and security, Canadian public-sector environments, or workers’ compensation systems is an asset.
Skills
- Administrative Support
- Appeals Administration
- Hearing Coordination
- Scheduling
- Stakeholder Coordination
- Microsoft Office Suite
- Written Communication
- Verbal Communication
- Records Management
- Information Governance
- Privacy and Security
- Document Indexing
- Proofreading
- Quality Assurance
- Technical Troubleshooting
- Independent Work
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Government & Public Sector
- Legal
Keywords
- Appeals Commission
- Appeals Administration
- Hearing Operations
- Appeals Officers
- Hearing Chairs
- Commissioners
- Pre-Hearing Administration
- Correspondence
- Appeal Documents
- Document Indexing
- In-Person Hearings
- Teleconference
- Video Conference
- Hearing Scheduling
- Participant Coordination
- Recording Requirements
- Technical Troubleshooting
- Appeal Statuses
- Records Management
- Information Governance
- Privacy Requirements
- Security Requirements
- Microsoft Office Suite
- Hearing Decisions
- Official Documents
- Public-Sector Environment
- Workers’ Compensation
- WCB