Senior Business Analyst – IT Digital Transformation
- Toronto, ON, Canada
Contract
Applications open in a new tab.
Job details
- Job type
- Contract
- Apply by
- Posting language
- English
- Posted
Original job description
Job Title: Senior Business Analyst – IT Digital Transformation
- Gather, analyze, and document business, system, and data requirements for IT solutions and digital transformation initiatives.
- Analyze business workflows and create Visio diagrams, swimlane diagrams, process flows, and Figma prototypes.
- Develop user stories, use cases, acceptance criteria, and functional/technical specifications for development teams.
- Lead requirements workshops, JAD sessions, and stakeholder interviews, liaising with business users, IT teams, and external vendors.
- Perform database analysis and SQL to support data analysis, requirements validation, and solution assessment.
- Manage and groom product backlogs using Azure DevOps, JIRA, and Confluence, supporting Agile (Scrum/Kanban) and Waterfall methodologies.
- Drive systems re-engineering, workflow optimization, process improvement, and automation initiatives.
- Coordinate QA testing and User Acceptance Testing (UAT), brief requirements to development teams, and collaborate throughout the software development lifecycle.
- Experience with CRM, ERP, or cloud-based solutions is an asset; exposure to Microsoft Dynamics CRM, MuleSoft, and Java/React-based applications is beneficial.
- Prior Public Sector or government experience is preferred, with knowledge of governance frameworks, regulatory compliance, and public service delivery.
More about this job
Responsibilities
Gather and document business, system, and data requirements for IT and digital transformation initiatives, and translate them into process diagrams, prototypes, user stories, and specifications. Lead stakeholder workshops, manage product backlogs, support development and testing, and drive systems re-engineering, workflow optimization, and automation.
Requirements
The role calls for senior business analysis experience, including requirements elicitation, process analysis, SQL and database analysis, backlog management, and coordination of QA and UAT. Familiarity with Agile and Waterfall delivery, CRM, ERP, cloud solutions, and public-sector governance is relevant; experience with Microsoft Dynamics CRM, MuleSoft, and Java/React applications is beneficial.
Skills
- Business Analysis
- Requirements Gathering
- Process Mapping
- Visio
- Figma
- User Stories
- Use Cases
- Stakeholder Management
- SQL
- Database Analysis
- Azure DevOps
- JIRA
- Confluence
- Agile
- User Acceptance Testing
- Workflow Optimization
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Data & Analytics
- Management & Leadership
- Government & Public Sector
- Consulting
Keywords
- Digital Transformation
- Business Requirements
- System Requirements
- Data Requirements
- Visio
- Swimlane Diagrams
- Process Flows
- Figma
- User Stories
- Use Cases
- Acceptance Criteria
- Functional Specifications
- Technical Specifications
- JAD Sessions
- SQL
- Database Analysis
- Azure DevOps
- JIRA
- Confluence
- Agile
- Scrum
- Kanban
- Waterfall
- CRM
- ERP
- Microsoft Dynamics CRM
- MuleSoft
- Java
- React
- User Acceptance Testing