Senior Solutions Designer – CRM (Salesforce)
- Toronto, ON, Canada
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- English
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Original job description
Senior Solutions Designer – CRM (Salesforce)
We are seeking a Senior Solutions Designer – CRM with strong hands-on experience in Salesforce solution design, configuration, development, integration, and production support.
- Minimum 5+ years of Salesforce solutioning and hands-on configuration experience, including recent experience.
- Strong expertise in Salesforce Experience Cloud, Salesforce Dynamic Forms, and Lightning Web Components (LWC), with 3+ years of LWC experience.
- Experience with Salesforce OmniStudio/Vlocity, including FlexCards, DataRaptors, Integration Procedures, Calculation Matrices, Calculation Procedures, OmniScripts, and Vlocity Data Model.
- Required Salesforce certifications: Platform Developer I, OmniStudio Developer, Experience Cloud Consultant, and Salesforce Administrator.
- Proven experience integrating Salesforce with internal applications using REST/SOAP APIs, web services, and other integration mechanisms.
- Strong knowledge of Salesforce security settings, governor limits, platform limitations, CI/CD, and Salesforce deployment practices.
- Experience with AODA accessibility compliance, troubleshooting, root cause analysis, defect management, and production support.
- Strong understanding of solution design, fit-gap analysis, prototypes, proof of concepts, technical documentation, and build books.
- Experience working with Agile methodologies, user stories, epics, unit testing, UAT, and deployment activities.
- Healthcare experience (5+ years) supporting Long-Term Care systems, EMRs, HIS, clinical assessment tools, or OHRS-compliant systems is required.
- Excellent analytical, problem-solving, stakeholder management, communication, and consulting skills; MuleSoft experience is an asset.
Note: Candidates must be available to work onsite five days per week in Toronto.
More about this job
Responsibilities
Design, configure, develop, integrate, and support Salesforce CRM solutions, including Experience Cloud, Lightning Web Components, and OmniStudio/Vlocity components. Lead solution design and fit-gap analysis, documentation, testing, deployment, troubleshooting, and production support while collaborating with stakeholders and delivery teams.
Requirements
Requires at least five years of hands-on Salesforce solutioning and configuration experience, including three or more years with Lightning Web Components, plus the specified Salesforce certifications and integration expertise. Also requires at least five years supporting healthcare systems such as Long-Term Care, EMRs, HIS, clinical assessment tools, or OHRS-compliant systems, along with Agile delivery experience and availability to work onsite five days per week in Toronto.
Skills
- Salesforce Solution Design
- Salesforce Configuration
- Salesforce Experience Cloud
- Dynamic Forms
- Lightning Web Components
- Salesforce OmniStudio
- Vlocity
- REST/SOAP API Integration
- Salesforce Security
- CI/CD
- AODA Accessibility Compliance
- Root Cause Analysis
- Solution Design
- Agile Methodologies
- Healthcare Systems
- Stakeholder Management
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Software
- Healthcare
- Consulting
Keywords
- Salesforce
- CRM
- Salesforce Experience Cloud
- Dynamic Forms
- Lightning Web Components
- Salesforce OmniStudio
- Vlocity
- FlexCards
- DataRaptors
- Integration Procedures
- Calculation Matrices
- Calculation Procedures
- OmniScripts
- Vlocity Data Model
- Platform Developer I
- OmniStudio Developer
- Experience Cloud Consultant
- Salesforce Administrator
- REST APIs
- SOAP APIs
- MuleSoft
- CI/CD
- AODA Accessibility Compliance
- Long-Term Care
- EMRs
- HIS
- OHRS
- Agile
- User Stories
- UAT