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ThoughtStorm

Senior Solutions Designer – CRM (Salesforce)

Toronto, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 12, 2026
Posting language: English
Posted: Oct 13, 2026

Original job description

Senior Solutions Designer – CRM (Salesforce)

We are seeking a Senior Solutions Designer – CRM with strong hands-on experience in Salesforce solution design, configuration, development, integration, and production support.

Minimum 5+ years of Salesforce solutioning and hands-on configuration experience, including recent experience.
Strong expertise in Salesforce Experience Cloud, Salesforce Dynamic Forms, and Lightning Web Components (LWC), with 3+ years of LWC experience.
Experience with Salesforce OmniStudio/Vlocity, including FlexCards, DataRaptors, Integration Procedures, Calculation Matrices, Calculation Procedures, OmniScripts, and Vlocity Data Model.
Required Salesforce certifications: Platform Developer I, OmniStudio Developer, Experience Cloud Consultant, and Salesforce Administrator.
Proven experience integrating Salesforce with internal applications using REST/SOAP APIs, web services, and other integration mechanisms.
Strong knowledge of Salesforce security settings, governor limits, platform limitations, CI/CD, and Salesforce deployment practices.
Experience with AODA accessibility compliance, troubleshooting, root cause analysis, defect management, and production support.
Strong understanding of solution design, fit-gap analysis, prototypes, proof of concepts, technical documentation, and build books.
Experience working with Agile methodologies, user stories, epics, unit testing, UAT, and deployment activities.
Healthcare experience (5+ years) supporting Long-Term Care systems, EMRs, HIS, clinical assessment tools, or OHRS-compliant systems is required.
Excellent analytical, problem-solving, stakeholder management, communication, and consulting skills; MuleSoft experience is an asset.

Note: Candidates must be available to work onsite five days per week in Toronto.

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More about this job

Responsibilities

Design, configure, develop, integrate, and support Salesforce CRM solutions, including Experience Cloud, Lightning Web Components, and OmniStudio/Vlocity components. Lead solution design and fit-gap analysis, documentation, testing, deployment, troubleshooting, and production support while collaborating with stakeholders and delivery teams.

Requirements

Requires at least five years of hands-on Salesforce solutioning and configuration experience, including three or more years with Lightning Web Components, plus the specified Salesforce certifications and integration expertise. Also requires at least five years supporting healthcare systems such as Long-Term Care, EMRs, HIS, clinical assessment tools, or OHRS-compliant systems, along with Agile delivery experience and availability to work onsite five days per week in Toronto.

Skills

Salesforce Solution Design
Salesforce Configuration
Salesforce Experience Cloud
Dynamic Forms
Lightning Web Components
Salesforce OmniStudio
Vlocity
REST/SOAP API Integration
Salesforce Security
CI/CD
AODA Accessibility Compliance
Root Cause Analysis
Solution Design
Agile Methodologies
Healthcare Systems
Stakeholder Management

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
CRM
Salesforce Experience Cloud
Dynamic Forms
Lightning Web Components
Salesforce OmniStudio
Vlocity
FlexCards
DataRaptors
Integration Procedures
Calculation Matrices
Calculation Procedures
OmniScripts
Vlocity Data Model
Platform Developer I
OmniStudio Developer
Experience Cloud Consultant
Salesforce Administrator
REST APIs
SOAP APIs
MuleSoft
CI/CD
AODA Accessibility Compliance
Long-Term Care
EMRs
HIS
OHRS
Agile
User Stories
UAT

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