The Support Service Worker is responsible for performing laundry, housekeeping, and food service tasks within the residence. They must ensure safe food handling practices while providing exceptional service to residents.

Requirements

Candidates should have at least a Grade 10 education and the ability to obtain a Food Handlers Certificate. Strong interpersonal skills and the ability to perform physical tasks such as lifting and bending are required.

Experience

0 to 2 years

Education

high school
professional certificate

Working hours

40 hours per week

Job type

Full-time

Work arrangement

On-site

Skills

Laundry services
Housekeeping
Food preparation
Food handling
Customer service
Time management
Teamwork
Communication
Sanitation
Math skills
Problem solving
Attention to detail

Benefits

Healthcare of Ontario Pension Plan (HOOPP)
Health Benefits
Ongoing education and training
Tuition reimbursement
Employee Assistance Program
Signing bonus

Pay amount

19.2

Pay currency

CAD

Pay period

HOUR

Visa sponsorship

Not detected in the job text

Keywords

Support Service Worker
Laundry
Housekeeping
Food Services
Food Handlers Certificate
Long-term care
Retirement home
Sanitation
Customer service
Healthcare
HOOPP
Thrive Group
Congregate home
Disability support
Senior care

Original job description

We are currently hiring both Full-Time and Part-Time Support Service Workers to join our team at our <a href="https://ableliving.org/" target="_blank" rel="noopener">Bethany Residence</a> program in Burlington.  The Support Service Worker (SSW) reports to the Supervisor and is responsible for some or all tasks within laundry, housekeeping and food services. These positions are responsible for collecting, laundering and returning residents’ personal laundry, performing housekeeping tasks in resident apartments and common areas, setting and serving meals to residents and dishwashing all while ensuring safe food preparation and handling practices Interested in bringing your talent to our team? Here is what we offer:<ul><li>Healthcare of Ontario Pension Plan (HOOPP)</li><li>Health Benefits </li><li>Ongoing opportunities for education, training, development and growth</li><li>Tuition reimbursement opportunities</li><li>Employee Assistance Program</li><li>$500 signing bonus!</li></ul>Thrive Group is proud to be certified as one of Canada’s Great Places to Work®! In addition, we have been recognized and awarded as:<ul><li data-olk-copy-source="MessageBody">2026 Best Workplaces with the Most Trusted Executive Team</li><li>2026 Top 50 Best Workplaces in Canada</li><li>2026 Best Workplaces for Women</li></ul>Requirements: ·         A minimum of a Grade 10 education or equivalent is preferred. ·         Must possess or be able to obtain the Food Handlers Certificate as offered by Public Health Services within 60 days of employment and renewed every 5 years. ·         Must demonstrate a high commitment to providing exceptional customer service and be reliable, punctual, and capable of managing time effectively.  ·         Must be a strong team player who demonstrates the ability to develop supportive relationships and work collaboratively with residents, family members, and colleagues.  ·         Must be able to take direction and work independently as well as part of a team.·         Must be able to follow verbal and written instruction and have a genuine interest in working with seniors and adult with disabilities in a congregate home setting.  ·         Knowledge of basic math and ability to do calculations and quantity measurements is required.  ·         Must be able to plan and organize work and perform tasks according to priority.  Experience in a long-term care/retirement home kitchen an asset.  ·         Must demonstrate ability to problem solve, work efficiently, effectively and meet required timelines.  ·         Must be able to maintain a clean/sanitary work area and meet the physical demands of the position which include but are not limited to: standing, shifting, leaning over stoves/grills, reaching, bending, lifting/moving items of variable weights.·         Familiarity with cleaning detergents and laundering equipment is beneficial.  ·         Must be able to maintain regular and consistent attendance, be punctual and meet pre-determined deadlines.         Starting Hourly Rate: $19.20We are currently hiring to fill an existing/new position on our team. While we thank all applicants for their applications, only those advancing to the interview stage will be contacted.At Thrive Group, we embrace equity, diversity, and inclusion. Our commitment to this is directly linked to our organizational values of Teamwork, Honesty, Respect, Innovation, Versatility, and Excellence. Thrive Group strives to attract, develop, and retain a workforce that is as diverse as the residents, clients, and customers we serve and are committed to providing an accessible candidate experience through the recruitment and selection process. Should you require accommodation through any stage of the recruitment process, please contact the Human Resources Department at 289-309-8477 or email <a href="mailto:[email protected]">[email protected]</a>

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Details last changed Sep 15, 2026. About these details

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