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Added 13 mins ago
PV
Full - Time Keyholder
Pet Valu
Pickering, ON
- Full-time
…time with our customers. They recommend the best products and services to create the healthiest, most playful life for all pets. They share accountability to drive profit to fuel our growth…
Added 27 mins ago
CR
Project Manager – Asset Preservation
COGIR Real Estate
Brossard, QC
- Full-time
We are seeking a Project Manager to join our Asset Preservation and Technical Services team. The successful candidate will be responsible for various asset preservation projects, requiring…
Added 27 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Saskatoon, SK
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 58 mins ago
ES
Casual Security Guard - Niagara Falls, Ontario
Equans Services Canada & US
Niagara Falls, ON
- Temporary
Bouygues Energies and Services Canada is now part of the Equans group, a world leader in the energy and services industry. The Group operates in 20 countries, with 90,000 employees working…
Added 58 mins ago
NP
Bartender - Carve
Naturally Pacific Resort
Campbell River, BC
- Part-time
As a key member of our team the Bartender is responsible for providing high levels of customer service to all guests by providing prompt service, taking accurate orders, and maintaining a…
Added 58 mins ago
BC
Manager, After Hours Operations
Brant Community Healthcare System
Brantford, ON
- Full-time
The Manager, After Hours Operations is visible and accessible to staff in order to respond to requests for assistance and guidance when staff encounter complex situations requiring…
Added 58 mins ago
IG
Account Manager
Insight Global
Toronto, ON
- $80,000 CAD / year
- Full-time
- 3-5 years of Account Management, Customer Success, Client Services, Sales Support, or Inside Sales experience.
Added 1 hour ago
SD
Merchandiser, Hourly Part Time Evening
Shoppers Drug Mart
Port Elgin, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 2 hours ago
P
GTM Strategy & Operations Manager
Pakfactory
ON · Markham, Ontario
- Full-time
…technology-powered platform. That means rebuilding our website, launching customer and vendor portals, and shipping AI products that change how packaging gets quoted, designed, and…
Added 3 hours ago
TW
Member Contact Centre Representative 1
Thrive Wealth Management
Lloydminster, SK
- Full-time
…ongoing support, you will uncover and understand member needs in order to fulfil them in a single personalized…
Added 3 hours ago
TW
Member Contact Centre Representative 1
Thrive Wealth Management
Lloydminster, SK
- Full-time
…ongoing support, you will uncover and understand member needs in order to fulfil them in a single personalized…
Added 3 hours ago
Part Time Pharmacy Assistant
Walmart Canada
Burnaby, BC
…aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity to provide patient care. The Pharmacy Assistant is expected to participate in all…
Added 3 hours ago
PS
Junior Butcher
Pupo's Super Market Ltd
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Engage with customers when required, and take customer requests
Added 3 hours ago
B
Associate, Equity Derivatives Trade Desk Support
BMO
Toronto, ON · FCP
- Full-time
…Global Structured Products trading desks providing desk support services for all pre and post execution events. The Associate also works on ensuring that downstream feeds for various…
Added 3 hours ago
BS
Senior Buyer
Burnaby School District - SD41
Burnaby, BC
- Full-time
…province, Burnaby provides comprehensive educational programs and services to 41 elementary and 8 secondary schools, plus a number of additional facilities. The Burnaby School District is…
Added 4 hours ago
SD
Cashier, Hourly Union Full Time Day
Shoppers Drug Mart
New Westminster, BC
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 4 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest…
Added 6 hours ago
W
Pharmacy Assistant Part-time
Walmart
Pembroke, ON
- Part-time
…aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity to provide patient care. The Pharmacy Assistant is expected to participate in all…
Added 6 hours ago
IF
Le Représentant des Ventes en Location/Rental Sales Associate
Impact Fulfillment Services
Montreal, QC
- Full-time
Énonce clairement l'offre de produits et de services de Ryder • Est
Added 7 hours ago
C-
Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Ottawa, ON
- Full-time
…also take charge of the procurement process with the end user/customer and lastly watch our equipment perform as designed once installed and the project is complete. I also love the growth…
Added 7 hours ago
C-
Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Saskatoon, SK
- Full-time
…also take charge of the procurement process with the end user/customer and lastly watch our equipment perform as designed once installed and the project is complete. I also love the growth…
Added 8 hours ago
NB
Banking advisor
National Bank of Canada
Campbellton, NB
- Full-time
…Personal Banking, Proposal Generation, Readiness, Small Business Management, Solution implementation, Standards Compliance, Succession products and services, Teamwork, Treasury…
Added 8 hours ago
NB
Financial Planner Laval
National Bank of Canada
Laval, QC
- Full-time
…Readiness, Resiliency, Retirement Planning, Succession products and services, Taxations, Teamwork, Time…
Added 8 hours ago
IS
Front Desk Receptionist
InVision Staffing Services Inc.
Toronto, ON · Scarborough, ON
- Contract
…appropriate personnel or departmentProvide end-to-end office supply management, which includes, but is not limited to, monitoring stock levels, special order requests, budget management,…
Added 9 hours ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Canada
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Thrive Wealth Management

Member Contact Centre Representative 1

Lloydminster, SK, Canada

$45,820 - $57,275 with 5% Short Term Incentive Target · Full-time

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Job details

Pay: $45,820 - $57,275 with 5% Short Term Incentive Target
Job type: Full-time
Experience: 2 years’ experience working in a fast-paced customer service role
Posting language: English
Posted: Aug 26, 2026

Original job description

At Conexus, we are focused on supporting our members with their needs of today, while also helping them pursue their goals for the future. It’s more than conducting a banking transaction, it’s about providing insightful content, tools, expert advice, and a full suite of products to inspire confidence in their financial decision-making. We prioritize performance excellence, and our employees champion each member’s success, ultimately contributing to a thriving province.

We are curious, courageous, confident and committed. Our values ensure we consistently deliver outstanding member experiences. As employees, we are more than just individuals who come to work each day, each role is a vital part of Conexus.

As of January 1, 2026, Conexus, Cornerstone, and Synergy credit unions have merged into one provincial credit union serving over 200,000 members in 57 branches across 50 Saskatchewan communities.

We acknowledge that our Conexus offices and facilities are located on Treaty 2, 4, 5, 6, 8 and 10 lands. These are the traditional lands of the Cree, Dakota, Dene, Lakota, Nakota and Saulteaux peoples, as well as the homeland of the Métis.

The bigger picture

We’re looking for a reliable and technically proficient individual with a strategic mindset to join our Member Contact Centre (call centre) in Lloydminster as a Member Contact Centre Representative 1. As a first point of contact for our members, you will be responsible for providing excellent member service by handling various financial inquiries and requests over the phone. Through conversations and ongoing support, you will uncover and understand member needs in order to fulfil them in a single personalized experience.

Our Member Contact Centre is currently open 7 days a week including some statutory holidays.

How you’ll be spending your time

Taking incoming calls from members, building solid relationships and becoming a trusted financial partner, who proactively uncovers and identifies member needs through meaningful conversation
Providing online banking support and troubleshooting to members
Assisting members with their everyday account related activities and providing financial services advice and solutions to meet their needs
Helping to educate our members on the value of our products and services by providing the most up-to-date and relevant financial information available
Proactively reach out to members through outbound calling to optimize their experience
Growing and adapting your skills and knowledge in order to consistently perform with confidence

The way people describe you

You are a people person who develops relationships based on understanding and trust. You have a deep knowledge of financial products and are able to clearly communicate their value. You proactively step into conversations with courage and empathy. You are curious and continually explore new paths to seek opportunities for improvements and efficiencies. You are a team player who welcomes diversity and can work effectively with others. You successfully handle multiple projects at the same time while staying committed to building your knowledge and skills.

The experience you bring

Experience working in the financial industry is considered an asset
2 years’ experience working in a fast-paced customer service role
Strong technical aptitude with the ability to think critically to grasp and troubleshoot various technologies
Excellent communication and interpersonal skills
Experience in a call centre environment is considered an asset

Salary Range:

$45,820 - $57,275 with 5% Short Term Incentive Target

Benefits and Perks

The success of our members relies heavily on the performance and accomplishments of our employees. That’s why we prioritize offering our team a variety of perks and benefits designed to support their success and well-being both at work and in their personal lives. Some of these additional benefits may include, but are not limited to:

Generous vacation benefits, giving you time to spend on what’s most important to you
Competitive benefit package options, covering all aspects of personal wellness
Pension matching to support you towards retirement
Preferred rates for all your banking needs, helping to make life more affordable

We are excited to welcome candidates who bring a blend of academic, professional and volunteer experience that sets them apart. Research shows that many applicants tend to apply only when they meet every qualification of the role. However, we encourage you to explore opportunities that closely match your skillset and experience. We truly value diverse backgrounds and varied experiences, as we are dedicated to creating inclusive and diverse workplaces. You might just be the ideal addition to our team that we’ve been searching for! This opportunity closes on September 8, 2026 so apply now! If you have questions about this position, please contact Toni Demorest at jobs@conexus.ca.

^#DNP

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More about this job

Responsibilities

The representative will handle incoming and outbound calls to provide financial support, troubleshoot online banking issues, and build trusted relationships with members. They are responsible for identifying member needs and offering personalized financial solutions to ensure a high-quality service experience.

Requirements

Candidates should have at least 2 years of experience in a fast-paced customer service role and possess strong technical aptitude. Excellent communication skills and the ability to think critically are essential for success in this contact centre environment.

Skills

Customer service
Financial services
Communication
Interpersonal skills
Technical aptitude
Troubleshooting
Relationship building
Critical thinking
Outbound calling
Online banking support
Financial advice
Teamwork

Benefits

Generous vacation benefits
Competitive benefit package
Pension matching
Preferred banking rates

Visa sponsorship

Not detected in the job text

Hiring contact

Toni Demorest

Keywords

Member Contact Centre
Financial Services
Customer Service
Banking
Call Centre
Relationship Management
Online Banking
Technical Support
Troubleshooting
Financial Advice
Outbound Calling
Credit Union
Financial Products
Communication Skills
Interpersonal Skills
Critical Thinking

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