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Added 13 mins ago
RM
Inside Sales Representative
Rochester Midland Corporation
Saskatoon, SK
- $60,000 to $75,000 CAD / year
- Full-time
Proactive and results-driven Inside Sales Representative to focus on renewing service contracts and maintaining strong relationships with existing customers. In this role, you will be…
Added 43 mins ago
AC
Customer Service Representative
Aston Carter
Calgary, AB
- $21 CAD / hour
- Contract
…Administrative Assistant to join our team. This role involves managing customer interactions, coordinating logistics, and performing essential administrative tasks. The position offers…
Added 1 hour ago
J
Outside Sales Representative
JobsMedia.io
Laval, QC
- Full-time
Our client:A well-established company in the industrial tooling sector is seeking a Sales Representative to strengthen its sales and customer relationship management team.
Added 6 hours ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
We are seeking a proactive, relationship-driven Account Representative / Account Manager to manage and grow a portfolio of commercial client accounts. This role is ideal for someone who…
Added 7 hours ago
D
Client Financial Services Agent
Desjardins
Shawinigan, QC · Caisse Desjardins du Centre-de-la-Mauricie
- Full-time
Added 7 hours ago
D
Personal Finance Advisor, Assigned Clientele
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Montreal, QC · Caisse Desjardins du Cœur-de-l'Île
- Full-time
Added 7 hours ago
EA
Bilingual Customer Service Representative
Europ Assistance Canada
Toronto, ON
- Full-time
Added 8 hours ago
C
Mobile Financial Services Representative
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- Full-time
Added 10 hours ago
PF
Financial Representative
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Toronto, ON · North York, ON
- Other
Added 11 hours ago
C
Financial Services Representative II
CIBC
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- Full-time
Added 11 hours ago
R
Bilingual Customer Service Representative
Redion
Toronto, ON
- $60,000 to $63,000 CAD / month
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Added 12 hours ago
TW
Member Services Representative I - Two Positions
Thrive Wealth Management
Emerald Park, SK · Montmartre, SK · Vibank, SK
- Part-time
Added 12 hours ago
TW
Deposit Support Representative
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- Part-time
Added 12 hours ago
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Financial Services Representative
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Added 12 hours ago
TW
Member Contact Centre Representative 1
Thrive Wealth Management
Lloydminster, SK
- Full-time
Added 12 hours ago
TW
Financial Services Representative
Thrive Wealth Management
Regina, SK
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Added 12 hours ago
TW
Financial Services Representative
Thrive Wealth Management
Prince Albert, SK
- Part-time
Added 12 hours ago
TW
Member Contact Centre Representative 1
Thrive Wealth Management
Lloydminster, SK
- Full-time
Added 12 hours ago
TW
Financial Services Representative
Thrive Wealth Management
Maidstone, SK
- Full-time
Added 12 hours ago
TW
Financial Services Representative
Thrive Wealth Management
Saskatoon, SK
- Full-time
Added 12 hours ago
C
Financial Services Representative II (UoNBC Career Fair)
CIBC
Prince George, BC
- Full-time
Added 12 hours ago
C
Financial Services Representative II (UoNBC Career Fair)
CIBC
Prince George, BC
- Full-time
Added 14 hours ago
JI
Forklift Sales Representative
J.D. Irving, Limited
Saint John, NB
- Full-time
We currently have an opening for a Forklift Sales Representative for our Saint John location. We are looking for an enthusiastic, highly motivated sales professional who is passionate about…
Added 15 hours ago
H
Customer Service Representative
Hertz
Calgary, AB
- Part-time
We are looking for a Part Time Customer Service Representative with a passion to drive customer satisfaction through providing outstanding service. If this is you and you’re ready for your…
Added 15 hours ago
IF
Le Représentant des Ventes en Location/Rental Sales Associate
Impact Fulfillment Services
Montreal, QC
- Full-time

Thrive Wealth Management

Member Contact Centre Representative 1

Lloydminster, SK, Canada

$45,820 - $57,275 with 5% Short Term Incentive Target · Full-time

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Job details

Pay: $45,820 - $57,275 with 5% Short Term Incentive Target
Job type: Full-time
Experience: 2 years’ experience working in a fast-paced customer service role
Posting language: English
Posted: Aug 26, 2026

Original job description

At Conexus, we are focused on supporting our members with their needs of today, while also helping them pursue their goals for the future. It’s more than conducting a banking transaction, it’s about providing insightful content, tools, expert advice, and a full suite of products to inspire confidence in their financial decision-making. We prioritize performance excellence, and our employees champion each member’s success, ultimately contributing to a thriving province.

We are curious, courageous, confident and committed. Our values ensure we consistently deliver outstanding member experiences. As employees, we are more than just individuals who come to work each day, each role is a vital part of Conexus.

As of January 1, 2026, Conexus, Cornerstone, and Synergy credit unions have merged into one provincial credit union serving over 200,000 members in 57 branches across 50 Saskatchewan communities.

We acknowledge that our Conexus offices and facilities are located on Treaty 2, 4, 5, 6, 8 and 10 lands. These are the traditional lands of the Cree, Dakota, Dene, Lakota, Nakota and Saulteaux peoples, as well as the homeland of the Métis.

The bigger picture

We’re looking for a reliable and technically proficient individual with a strategic mindset to join our Member Contact Centre (call centre) in Lloydminster as a Member Contact Centre Representative 1. As a first point of contact for our members, you will be responsible for providing excellent member service by handling various financial inquiries and requests over the phone. Through conversations and ongoing support, you will uncover and understand member needs in order to fulfil them in a single personalized experience.

Our Member Contact Centre is currently open 7 days a week including some statutory holidays.

How you’ll be spending your time

Taking incoming calls from members, building solid relationships and becoming a trusted financial partner, who proactively uncovers and identifies member needs through meaningful conversation
Providing online banking support and troubleshooting to members
Assisting members with their everyday account related activities and providing financial services advice and solutions to meet their needs
Helping to educate our members on the value of our products and services by providing the most up-to-date and relevant financial information available
Proactively reach out to members through outbound calling to optimize their experience
Growing and adapting your skills and knowledge in order to consistently perform with confidence

The way people describe you

You are a people person who develops relationships based on understanding and trust. You have a deep knowledge of financial products and are able to clearly communicate their value. You proactively step into conversations with courage and empathy. You are curious and continually explore new paths to seek opportunities for improvements and efficiencies. You are a team player who welcomes diversity and can work effectively with others. You successfully handle multiple projects at the same time while staying committed to building your knowledge and skills.

The experience you bring

Experience working in the financial industry is considered an asset
2 years’ experience working in a fast-paced customer service role
Strong technical aptitude with the ability to think critically to grasp and troubleshoot various technologies
Excellent communication and interpersonal skills
Experience in a call centre environment is considered an asset

Salary Range:

$45,820 - $57,275 with 5% Short Term Incentive Target

Benefits and Perks

The success of our members relies heavily on the performance and accomplishments of our employees. That’s why we prioritize offering our team a variety of perks and benefits designed to support their success and well-being both at work and in their personal lives. Some of these additional benefits may include, but are not limited to:

Generous vacation benefits, giving you time to spend on what’s most important to you
Competitive benefit package options, covering all aspects of personal wellness
Pension matching to support you towards retirement
Preferred rates for all your banking needs, helping to make life more affordable

We are excited to welcome candidates who bring a blend of academic, professional and volunteer experience that sets them apart. Research shows that many applicants tend to apply only when they meet every qualification of the role. However, we encourage you to explore opportunities that closely match your skillset and experience. We truly value diverse backgrounds and varied experiences, as we are dedicated to creating inclusive and diverse workplaces. You might just be the ideal addition to our team that we’ve been searching for! This opportunity closes on September 8, 2026 so apply now! If you have questions about this position, please contact Toni Demorest at jobs@conexus.ca.

^#DNP

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More about this job

Responsibilities

The representative will handle incoming and outbound calls to provide financial support, troubleshoot online banking issues, and build trusted relationships with members. They are responsible for identifying member needs and offering personalized financial solutions to ensure a high-quality service experience.

Requirements

Candidates should have at least 2 years of experience in a fast-paced customer service role and possess strong technical aptitude. Excellent communication skills and the ability to think critically are essential for success in this contact centre environment.

Skills

Customer service
Financial services
Communication
Interpersonal skills
Technical aptitude
Troubleshooting
Relationship building
Critical thinking
Outbound calling
Online banking support
Financial advice
Teamwork

Benefits

Generous vacation benefits
Competitive benefit package
Pension matching
Preferred banking rates

Visa sponsorship

Not detected in the job text

Hiring contact

Toni Demorest

Keywords

Member Contact Centre
Financial Services
Customer Service
Banking
Call Centre
Relationship Management
Online Banking
Technical Support
Troubleshooting
Financial Advice
Outbound Calling
Credit Union
Financial Products
Communication Skills
Interpersonal Skills
Critical Thinking

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