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Added 12 mins ago
NP
Bartender - Carve
Naturally Pacific Resort
Campbell River, BC
- Part-time
As a key member of our team the Bartender is responsible for providing high levels of customer service to all guests by providing prompt service, taking accurate orders, and maintaining a…
Added 12 mins ago
BC
Personal Support Worker - Surgical (B5)
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrated ability to function as an effective team member
Added 12 mins ago
BC
Manager, After Hours Operations
Brant Community Healthcare System
Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
Added 12 mins ago
BC
Anesthesia Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
…patients' cardiorespiratory conditions. The AA is a collaborative team member, working alongside the nursing team to meet the needs of the patients who are under the care of an…
Added 12 mins ago
BC
Registered Nurse- Paeds
Brant Community Healthcare System
Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
Added 12 mins ago
BC
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrated ability to work as a member of a multidisciplinary team
Added 12 mins ago
BC
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrated ability to work as a member of a multidisciplinary team
Added 12 mins ago
BC
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrated ability to work as a member of a multidisciplinary team
Added 12 mins ago
BC
Registered Practical Nurse - Critical Care
Brant Community Healthcare System
Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
Added 12 mins ago
BC
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrated ability to work as a member of a multidisciplinary team
Added 1 hour ago
CC
Greeting Card Merchandiser
Carlton Cards
Dauphin, MB
- Part-time
You will be a valued member of an engaged team who work independently to complete service schedules and order processing for greeting card departments within top Canadian Retailers in a…
Added 1 hour ago
C
Client Engagement Associate
CIBC
Port Mcneill, BC
- Full-time
As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their…
Added 1 hour ago
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Financial Services Representative II
CIBC
Campbell River, BC · CampbellRiver-StAnns&IslandHwy
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services…
Added 1 hour ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…Kawartha Lakes. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and ophthalmology,…
Added 1 hour ago
UO
Research Team Lead
University of Victoria
Victoria, BC
- Full-time
A member of the Dean’s office staff team, the Research Support Team Lead is responsible for strengthening the Faculty’s research enterprise by providing strategic coordination, expert…
Added 2 hours ago
HC
Director, Engagement
Hotels Canada
Ottawa, ON
- Full-time
Lead a high-performing team committed to service excellence, collaboration, and continuous improvement.
Added 2 hours ago
R
Ingénieur Manufacturier Senior - Réparation de composants / Senior Manufacturing Engineer - Componen
Rolls-Royce
Montreal, QC
- Full-time
…types d'avions commerciaux et compte plus de 13 000 moteurs en service dans le monde ; nous faisons voler le…
Added 2 hours ago
WF
Prepared Foods Dishwasher - Full Time
Whole Foods Market
Burnaby, BC
- Full-time
…company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard…
Added 2 hours ago
I
Manager, Product Manufacturing
Inertia
Toronto, ON
- Full-time
…takes real ownership of the outcome. For the people on our team, that means working across the whole product journey rather than one slice of it, and seeing the things you build reach…
Added 2 hours ago
I
Product Development Engineer / Design Engineer – Mechanical
Inertia
Toronto, ON
- Full-time
Our people are our single biggest advantage. We have a talented and motivated team looking for more great people to work and grow with. We’ve built an amazing culture on a foundation of…
Added 2 hours ago
I
Product Development / Design Engineer – Mechatronics
Inertia
Toronto, ON
- Full-time
Our people are our single biggest advantage. We have a talented and motivated team looking for more great people to work and grow with. We’ve built an amazing culture on a foundation of…
Added 2 hours ago
I
Product Development Team Lead
Inertia
Toronto, ON
- Full-time
We’re looking for an experienced medical device product development engineer with exceptional project leadership, client management, and team coordination skills to join our talented team.
Added 2 hours ago
Accounting Coordinator (Maternity Leaver Contract)
Hollywood Bowl Group
Oakville, ON
Ability to work independently while also contributing as a team member.
Added 2 hours ago
TW
Corporate Executive Assistant
Thrive Wealth Management
Regina, SK
- Full-time
Collaborate within the Corporate Executive Assistant team to ensure consistent service, alignment, and coverage.
Added 2 hours ago
TW
Financial Advisor, Investments
Thrive Wealth Management
Saskatoon, SK
- Full-time
…prioritize performance excellence, and our employees champion each member’s success, ultimately contributing to a thriving…

Thrive Wealth Management

Member Contact Centre Representative 1

Lloydminster, SK, Canada

$45,820 - $57,275 with 5% Short Term Incentive Target · Full-time

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Job details

Pay: $45,820 - $57,275 with 5% Short Term Incentive Target
Job type: Full-time
Experience: 2 years’ experience working in a fast-paced customer service role
Posting language: English
Posted: Aug 26, 2026

Original job description

At Conexus, we are focused on supporting our members with their needs of today, while also helping them pursue their goals for the future. It’s more than conducting a banking transaction, it’s about providing insightful content, tools, expert advice, and a full suite of products to inspire confidence in their financial decision-making. We prioritize performance excellence, and our employees champion each member’s success, ultimately contributing to a thriving province.

We are curious, courageous, confident and committed. Our values ensure we consistently deliver outstanding member experiences. As employees, we are more than just individuals who come to work each day, each role is a vital part of Conexus.

As of January 1, 2026, Conexus, Cornerstone, and Synergy credit unions have merged into one provincial credit union serving over 200,000 members in 57 branches across 50 Saskatchewan communities.

We acknowledge that our Conexus offices and facilities are located on Treaty 2, 4, 5, 6, 8 and 10 lands. These are the traditional lands of the Cree, Dakota, Dene, Lakota, Nakota and Saulteaux peoples, as well as the homeland of the Métis.

The bigger picture

We’re looking for a reliable and technically proficient individual with a strategic mindset to join our Member Contact Centre (call centre) in Lloydminster as a Member Contact Centre Representative 1. As a first point of contact for our members, you will be responsible for providing excellent member service by handling various financial inquiries and requests over the phone. Through conversations and ongoing support, you will uncover and understand member needs in order to fulfil them in a single personalized experience.

Our Member Contact Centre is currently open 7 days a week including some statutory holidays.

How you’ll be spending your time

Taking incoming calls from members, building solid relationships and becoming a trusted financial partner, who proactively uncovers and identifies member needs through meaningful conversation
Providing online banking support and troubleshooting to members
Assisting members with their everyday account related activities and providing financial services advice and solutions to meet their needs
Helping to educate our members on the value of our products and services by providing the most up-to-date and relevant financial information available
Proactively reach out to members through outbound calling to optimize their experience
Growing and adapting your skills and knowledge in order to consistently perform with confidence

The way people describe you

You are a people person who develops relationships based on understanding and trust. You have a deep knowledge of financial products and are able to clearly communicate their value. You proactively step into conversations with courage and empathy. You are curious and continually explore new paths to seek opportunities for improvements and efficiencies. You are a team player who welcomes diversity and can work effectively with others. You successfully handle multiple projects at the same time while staying committed to building your knowledge and skills.

The experience you bring

Experience working in the financial industry is considered an asset
2 years’ experience working in a fast-paced customer service role
Strong technical aptitude with the ability to think critically to grasp and troubleshoot various technologies
Excellent communication and interpersonal skills
Experience in a call centre environment is considered an asset

Salary Range:

$45,820 - $57,275 with 5% Short Term Incentive Target

Benefits and Perks

The success of our members relies heavily on the performance and accomplishments of our employees. That’s why we prioritize offering our team a variety of perks and benefits designed to support their success and well-being both at work and in their personal lives. Some of these additional benefits may include, but are not limited to:

Generous vacation benefits, giving you time to spend on what’s most important to you
Competitive benefit package options, covering all aspects of personal wellness
Pension matching to support you towards retirement
Preferred rates for all your banking needs, helping to make life more affordable

We are excited to welcome candidates who bring a blend of academic, professional and volunteer experience that sets them apart. Research shows that many applicants tend to apply only when they meet every qualification of the role. However, we encourage you to explore opportunities that closely match your skillset and experience. We truly value diverse backgrounds and varied experiences, as we are dedicated to creating inclusive and diverse workplaces. You might just be the ideal addition to our team that we’ve been searching for! This opportunity closes on September 8, 2026 so apply now! If you have questions about this position, please contact Toni Demorest at jobs@conexus.ca.

^#DNP

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More about this job

Responsibilities

The representative will handle incoming and outbound calls to provide financial support, troubleshoot online banking issues, and build trusted relationships with members. They are responsible for identifying member needs and offering personalized financial solutions to ensure a high-quality service experience.

Requirements

Candidates should have at least 2 years of experience in a fast-paced customer service role and possess strong technical aptitude. Excellent communication skills and the ability to think critically are essential for success in this contact centre environment.

Skills

Customer service
Financial services
Communication
Interpersonal skills
Technical aptitude
Troubleshooting
Relationship building
Critical thinking
Outbound calling
Online banking support
Financial advice
Teamwork

Benefits

Generous vacation benefits
Competitive benefit package
Pension matching
Preferred banking rates

Visa sponsorship

Not detected in the job text

Hiring contact

Toni Demorest

Keywords

Member Contact Centre
Financial Services
Customer Service
Banking
Call Centre
Relationship Management
Online Banking
Technical Support
Troubleshooting
Financial Advice
Outbound Calling
Credit Union
Financial Products
Communication Skills
Interpersonal Skills
Critical Thinking

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