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Added 27 mins ago
Intermediate Electrical Designer
Veralto Global
London, ON
$70,000 to $80,000 CAD / year
Full-time
Reporting to the Manager, Project Engineering Electrical, the Intermediate Electrical Designer is responsible for developing electrical design solutions for custom UV disinfection equipment…
Added 41 mins ago
Technical Designer - Intern
PlayStation Global
Montreal, QC
We are looking for a Technical Design Intern to join the Haven Interactive Studios project team. The Technical Designer works as a bridge between game design, level design, and programming.…
Added 41 mins ago
Product Designer & UX Researcher
PlayStation Global
Waterloo, ON
Work with Product and Engineering to understand requirements, technical constraints, and opportunities.
Added 41 mins ago
Gas Distribution and Facilities Designer
Primary Engineering and Construction
Edmonton, AB
Primary Engineering and Construction Corporation is building a team to deliver natural gas engineering services for projects across Alberta. The Gas Distribution and Facilities Designer…
Added 56 mins ago
Senior Civil Designer, Land Development
WSP
Edmonton, AB
With an unmatched breadth and depth of engineering, advisory and science‑based expertise, our global minds unite to power local solutions.
Added 1 hour ago
Civil Engineer - Design and Project Management, Urban Infrastructure, Greater Montreal Area
JobsMedia.io
Montreal, QC
Full-time
Our client, a well-established consulting engineering firm recognized for the quality of its municipal infrastructure projects, is seeking an experienced civil engineer to join its team.…
Added 1 hour ago
RQ11503 - Solutions Designer - Senior
Maarut
Toronto, ON
Contract
Software Engineering (CASE) tools and data query tools to aid in the
Added 1 hour ago
Millwork Detailer / Drafter
Cain & Associates
Toronto, ON · Etobicoke, ON
$65,000 to $85,000 CAD / year
Full-time
…production-ready shop drawings from architectural drawings, designer renderings, sketches, measurements, and project…
Added 1 hour ago
Sprinkler Systems Designer
Aplin
Dartmouth, NS
Full-time
…safety solutions, is seeking an experienced Sprinkler Systems Designer to join their growing team in Dartmouth, Nova Scotia. This is an excellent opportunity to work on a diverse range of…
Added 2 hours ago
Designer, Development (Electrical)
Husky Technologies
Bolton, ON
Full-time
Do you enjoy solving complex electrical design challenges as part of a multi-discipline engineering team? Do you want to see your designs progress from ideas to fully functioning automated…
Added 2 hours ago
Designer, Development (Mechanical)
Husky Technologies
Bolton, ON
Full-time
Apply scientific/engineering principals in the design of machines
Added 2 hours ago
Designer, Development (Service)
Husky Technologies
Bolton, ON
Full-time
The Service team is a unique team in Development engineering responsible for enhancing the reliability and performance of Husky’s products by resolving systemic service issues. The team is…
Added 2 hours ago
Mechanical Designer (Fluidpower)
Husky Technologies
Bolton, ON
Full-time
Lead engineering design as part of the product development process by focusing on systems level and concept design. Translating product definition into high quality, reliable and…
Added 2 hours ago
Designer, Development (Tooling)
Husky Technologies
Bolton, ON
Full-time
Apply scientific/engineering principles in the design of tooling.
Added 2 hours ago
Instructional Design Specialist
Thumbtack
Remote, Canada
Full-time · Remote
As an Instructional Designer on the Field Enablement team, you are a master architect of learning experiences. You will be responsible for designing, developing, and maintaining engaging…
Added 2 hours ago
Building IT/OT Network Designer Technologist
CIMA+
Guelph, ON
$56,800 to $78,100 CAD / year
Full-time
Eramosa Engineering, A CIMA+ Owned Company, is a progressive and growing company specializing in the delivery of critical infrastructure in our communities. Our team has a focus in…
Added 2 hours ago
Building IT/OT Network Designer Technologist
CIMA+
Guelph, ON
$56,800 to $78,100 CAD / year
Full-time
Eramosa Engineering, A CIMA+ Owned Company, is a progressive and growing company specializing in the delivery of critical infrastructure in our communities. Our team has a focus in…
Added 2 hours ago
Mechanical Designer
Titan Boats
Victoria, BC
Full-time
Diploma in Mechanical Engineering Technology or marine equivalent.
Added 3 hours ago
Designer industriel / Industrial Designer
Axis Lighting
Montreal, QC
Full-time
…close collaboration with mechanical, optical, and manufacturing engineering teams. Your designs will respond to complex spatial, functional, and aesthetic requirements, contributing to the…
Added 3 hours ago
Associate Mechanical Designer
ODL, Inc
Vaughan, ON · Jobot
Full-time
Support engineering documentation and revision control.
Added 3 hours ago
Product Designer - Louvers
Price Industries Limited
Winnipeg, MB
We are looking for a Product Designer to join our Louvers team, where you will contribute to the design and development of HVAC louver products. In this role, you will focus on creating and…
Added 3 hours ago
Senior Electrical Engineer
VitalBio
Oakville, ON
Full-time
You're a self-starter that's extremely detail oriented. You will work alongside all engineering functions to make significant contributions to the electrical design of our capital hardware…
Added 4 hours ago
Lead Carpenter
William Standen Co.
Forest, ON
Internship
Work with the Construction Manager & Lead Designer to develop the project engineering plan, and timeline required to perform all detailing.
Added 4 hours ago
Electrical Designer
Actalent
Vaughan, ON
Contract
The Electrical Designer designs and develops electrical schematics and control panel layouts for custom automation equipment and machinery using EPLAN and/or AutoCAD Electrical. This role…
Added 4 hours ago
Senior CAD Designer
Litens Automotive Group
Concord, ON
Full-time
…highly respected company specializing in powertrain system engineering and component supply. Our history includes numerous achievements, many of which have been recognized through…

Thumbtack

Instructional Design Specialist

Remote, Canada

Pay: For candidates living in Ontario and British Columbia, the expected total cash compensation (base salary + variable pay, if applicable) range for this role is currently $84,200 - $108,900
Job type: Full-time
Workplace: Remote
Experience: 4–6 years of experience in instructional design, curriculum development, or performance consulting, preferably in a high-growth tech or call center environment.
Posting language: English
Posted: Sep 29, 2026

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Original job description

Thumbtack helps millions of people confidently care for their homes.

Thumbtack is the one app you need to take care of and improve your home - from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

About the Field Enablement Team

The Field Enablement team at Thumbtack empowers our employees, pros, and customers through impactful learning experiences that drive performance, skill development, and business outcomes. We’re a collaborative, cross-functional team made up of three key pillars: Enablement Design, Enablement Delivery, and Content & Communications. Together, we identify learning needs across the organization and create thoughtful, scalable solutions that support every stage of the employee lifecycle. From onboarding to ongoing development, our work is deeply embedded in the success of Thumbtack’s frontline teams and plays a vital role in ensuring a consistent, high-quality experience for the pros and customers who rely on us every day

About the role

As an Instructional Designer on the Field Enablement team, you are a master architect of learning experiences. You will be responsible for designing, developing, and maintaining engaging and effective learning programs that drive performance and business outcomes. You'll partner closely with subject matter experts (SMEs), project managers, and frontline leaders to conduct needs analysis, outline learning objectives, and build scalable learning solutions. Your work will directly impact the speed at which our frontline teams become proficient and the quality of the experience we deliver to pros and customers.

What you’ll do

Lead end-to-end instructional design for complex, high-impact learning programs, owning projects from needs analysis through evaluation while balancing scope, sequencing, and tradeoffs to maintain quality and delivery commitments across multiple initiatives.
Design learning ecosystems that extend beyond formal training through social, experiential, and digital reinforcement aligned with the 70/20/10 model, applying Action Mapping and performance consulting techniques to drive measurable behavior change.
Partner closely with cross-functional stakeholders and SMEs to translate business goals into effective learning strategies, surfacing performance gaps, reframing solution requests, and articulating tradeoffs to align on the right instructional approach.
Develop assessments and evaluation plans to measure program effectiveness, analyzing outcomes across Kirkpatrick Levels 1–3 and contributing insights tied to business performance.
Contribute to content governance, peer review, and instructional design standards to ensure quality, consistency, and scalability, while maintaining and evolving existing learning programs to reflect product updates, process changes, and shifting business priorities.
Actively use AI tools such as Claude/OpenAI to design, develop, and iterate on asynchronous learning content, applying builder-level fluency to improve speed, quality, and design fidelity.
Create basic multimedia assets including screen recordings, short-form video, and AI-assisted voiceover content in support of learning programs. Full production capability not required.

In order to be successful, you must bring

4–6 years of experience in instructional design, curriculum development, or performance consulting, preferably in a high-growth tech or call center environment.
A strong portfolio demonstrating ownership of complex learning programs and a variety of instructional modalities.
Solid expertise in instructional design models (e.g., ADDIE, SAM) and adult learning theory, with working knowledge of Action Mapping or performance consulting approaches.
Demonstrated hands-on experience using AI tools (e.g., Claude/OpenAI) to build asynchronous learning content. Builder-level fluency preferred - active use in a design workflow, not just familiarity.
Strong project management and stakeholder partnership skills, with the proven ability to independently own projects from needs analysis through evaluation without requiring manager design direction.
Demonstrated ability to collaborate cross-functionally (e.g., Product, Engineering, Ops) and communicate design rationale clearly to diverse audiences.
A learner-first mindset with a commitment to continuous improvement, experimentation, and high-quality design standards.

Expected salary ranges

For candidates living in Ontario and British Columbia, the expected total cash compensation (base salary + variable pay, if applicable) range for this role is currently $84,200 - $108,900

Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.

Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com.

For information about how Thumbtack collects, uses, and shares personal information about job applicants, please see our Job Applicant Privacy Policy.

We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we’ll never ask you for money, banking info, or SSNs during hiring. Check out our blueprint on how to spot the fakes.

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More about this job

Responsibilities

The Instructional Design Specialist will lead the end-to-end design and development of high-impact learning programs to drive performance and business outcomes. They will partner with cross-functional stakeholders to conduct needs analysis and build scalable learning solutions that support the employee lifecycle.

Requirements

Candidates must have 4–6 years of experience in instructional design or curriculum development, preferably in a tech or call center environment. Proficiency in instructional design models, adult learning theory, and hands-on experience with AI tools for content creation is required.

Skills

Instructional Design
Curriculum Development
Performance Consulting
Action Mapping
Adult Learning Theory
Project Management
Stakeholder Management
AI Tools
Claude
OpenAI
Needs Analysis
Learning Ecosystem Design
Multimedia Asset Creation
Kirkpatrick Evaluation
Cross-functional Collaboration

Remote locations

Ontario, Canada
British Columbia, Canada

Remote locations (standardized)

British Columbia, Canada
Ontario, Canada

Visa sponsorship

Not detected in the job text

Keywords

Instructional Design
Curriculum Development
Performance Consulting
ADDIE
SAM
Action Mapping
Adult Learning Theory
AI Tools
Claude
OpenAI
Needs Analysis
Kirkpatrick Model
Project Management
Stakeholder Partnership
Multimedia
Asynchronous Learning
Tech Industry
Call Center
Learning Ecosystem
Behavior Change
Content Governance
Instructional Standards
Cross-functional Collaboration
Field Enablement
Employee Lifecycle

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