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Added 10 mins ago
CC
Retail Store Manager
Canna Cabana
Ottawa, ON · Stittsville, ON
- $50,000 CAD / year
- Full-time
Our retail Cannabis Retail Store Manager (SM) is vital to delivering a distinctive shopping experience. The SM is primarily responsible for working collaboratively with the company…
Added 25 mins ago
T
Personal Banking Associate Trainee
TD
Surrey, BC
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 25 mins ago
T
Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer Department Overview:
Added 25 mins ago
T
Personal Banking Associate Trainee - Mandarin or Cantonese Language Skills an Asset (Chinatown Branch)
TD
Vancouver, BC
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 25 mins ago
T
Personal Banking Associate Trainee - Korean Language Skills an Asset
TD
Vancouver, BC
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 25 mins ago
T
Product Owner I - AskHR
TD
London, ON · Toronto, ON
- Full-time
Help ensure the application delivers practical value for colleagues while supporting scalable, sustainable operations
Added 25 mins ago
T
PIA Client Service Associate
TD
Markham, ON
- Full-time
Are you admired for your attention to detail, exacting standards and willingness to help others deliver a legendary customer experience to our high value clients? If so, then get onboard…
Added 25 mins ago
T
Customer Experience Associate
TD
Vancouver, BC
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 25 mins ago
T
Senior FCRM Testing Analyst (5721, 5722, 5723, 5724)
TD
Toronto, ON
- Full-time
Understand the operations of the business unit/area being tested and to identify potential FCRM risks and apply information to complete
Added 25 mins ago
Assistant Manager, Commercialization Programs (6 Month Contract)
Give and Go Prepared Foods
Toronto, ON
Initiate and maintain customer specifications
Added 25 mins ago
Richmond (3) - Keyholder
Zwilling J.A. Henckels Canada Ltd
Richmond, BC
Are you ready to play a pivotal role in the success of our retail store? Join Zwilling Canada as a Keyholder and contribute to achieving our store objectives through exceptional customer…
Added 25 mins ago
Niagara (5) - Keyholder
Zwilling J.A. Henckels Canada Ltd
Niagara-on-the-Lake, ON
Are you ready to play a pivotal role in the success of our retail store? Join Zwilling Canada as a Keyholder and contribute to achieving our store objectives through exceptional customer…
Added 25 mins ago
Cross Iron Mills (14) - Keyholder
Zwilling J.A. Henckels Canada Ltd
AB
Are you ready to play a pivotal role in the success of our retail store? Join Zwilling Canada as a Keyholder and contribute to achieving our store objectives through exceptional customer…
Added 25 mins ago
Investor Services Supervisor
HS Financial Technologies
Halifax, NS
…integrated technology, specialized expertise, and scalable…
Added 25 mins ago
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Direct Sales Manager
WithBureau
Toronto, ON
- Full-time
Collaborate cross-functionally: Partner with Product, Operations, and Client Success to address customer needs and deliver a seamless experience from initial engagement through installation.
Added 25 mins ago
SS
General Manager - Steel & Construction Industry
Summit Search Group
Burlington, ON
- Full-time
The General Manager, Ontario Region, is the engine behind the company’s growth, modernization, and market dominance across Ontario. Reporting directly to the President, this executive…
Added 40 mins ago
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Director, Strategic Alignment & Portfolio Management
BMO
Toronto, ON · FCP
- Full-time
Influence and align senior stakeholders across business, product, engineering, architecture, and operations teams.
Added 40 mins ago
W
Administrative Assistant
Walker
Woodbridge, ON
- Full-time
Reporting directly to the General Manager, Liquid Resource Recovery and also supporting the National Sales Manager, you will coordinate a variety of administrative duties in support of OCR.…
Added 40 mins ago
LC
Deli Department Manager Full Time Day Greenlight Requisition
Loblaw Companies Limited
Pickering, ON
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 40 mins ago
RP
Quality Assurance Manager – ISO 9001 & Quality Systems
Remote People
Calgary, AB
- Full-time
…manufacturing partners in Toronto for an experienced Quality Assurance Manager to lead quality systems, regulatory compliance and continuous improvement across its manufacturing…
Added 40 mins ago
A
Business Development Manager - Temperature Control
Aggreko
Calgary, AB · Toronto, ON
- Full-time
Bring your energy to Aggreko as Business Development Manager - Temperature Control based in Toronto, ON. You’ll be responsible for driving sales growth by identifying new business…
Added 40 mins ago
ON
Operating Practices Officer
Ontario Northland
Cochrane, ON
- $100,412 to $118,114 CAD / year
- Full-time
Implement effective adult-learning methodologies that support knowledge retention and employee success.
Added 40 mins ago
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Product Owner Manager
HP
Vancouver, BC
- Full-time
The Product Owner Manager will lead the transformation of the existing Product Owner organization into a high-performing, product-centric capability. This leader will establish clear role…
Added 40 mins ago
R
Gestionnaire de projets stratégiques de la chaîne d’approvisionnement / Project Manager Strategic Supply Chain Projects
RTX
Longueuil, QC
- Full-time
…passagers et de marchandises aux services médicaux d’urgence, aux opérations humanitaires et à la lutte contre les feux de forêt, partout dans le…
Added 55 mins ago
S
store manager, East York, ON
Starbucks
Toronto, ON
- $59,400 to $78,450 CAD / year
Our Store Managers bring the Starbucks experience to life by managing store operations, driving financial success, building great teams, and building a meeting place in their communities.…

Thumbtack

Manager, Launch and Growth Operations

Remote, Canada

Remote

For candidates living in Ontario and British Columbia, the expected total cash compensation (base salary + variable pay, if applicable) range for this role is currently $126,700.00 - $163,900.00. · Full-time

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Job details

Pay: For candidates living in Ontario and British Columbia, the expected total cash compensation (base salary + variable pay, if applicable) range for this role is currently $126,700.00 - $163,900.00.
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Nov 2, 2026

Original job description

Thumbtack helps millions of people confidently care for their homes.

Thumbtack is the one app you need to take care of and improve your home - from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

About the Commercial Strategy Team

The Commercial Strategy team sits within the Business Development & Commercial Programs org and is responsible for helping take ideas from 0 to 1 by leading strategic initiatives and bets, and partnering cross functionally with other teams to test, experiment, and implement new strategies. The Partner Operations sub-team is the engine behind Thumbtack's partnerships business. We build the scalable systems, processes, and infrastructure that turn partner opportunities into operational reality. Beyond running the day-to-day, we lead high-priority strategic initiatives and early-stage pilots that don't fit neatly into existing lanes, coordinate cross-functionally to align workflows and ownership for new capabilities, and drive the transition from pilot to scalable operations. When we do our job well, partners grow, capabilities expand, and revenue grows.

About the role

As the Manager, Partner Operations, you will lead a portfolio of strategic programs that help grow and scale Thumbtack’s partnerships business. Reporting to the Senior Manager of Partnership Operations, you’ll manage a globally distributed team of three to four people across the U.S. and the Philippines while working across the organization to turn high-potential opportunities into durable business capabilities.

You will operate at the intersection of strategy, program leadership, and operations. Your work may include building and scaling new growth programs, developing go-to-market strategies, improving business performance and economics, strengthening partner-facing capabilities, and evolving the systems and processes that support our partnerships. Initial priorities will include scaling Call Center and advancing our Partner Operations foundation, but your portfolio will evolve alongside the needs of the business.

This is a high-impact player-coach role for a versatile operator who can set direction, lead complex execution, and deliver measurable outcomes. You will bring structure to ambiguous opportunities, move fluidly between strategy and execution, and align teams across functions to take programs from concept through launch and scale.

What you’ll do

Lead a portfolio of strategic programs: Lead and own high-impact initiatives that accelerate the growth and scalability of Thumbtack’s partnerships business.
Build and scale new business capabilities: Take emerging opportunities from concept through launch and scale, establishing the operating processes, systems, and cross-functional model required for reliable execution.
Own measurable business outcomes: Define success measures, monitor performance, identify limiting factors, and make clear recommendations that improve growth, efficiency, operational performance, and program economics.
Lead complex programs end to end: Serve as the central hub across Product, Engineering, Data Science, Marketing, Commercial Operations, Commercial Strategy, Legal, and external partners to translate strategy into coordinated execution.
Shape strategy through analytical insight: Use data, customer and partner insights, and structured problem-solving to evaluate opportunities, make tradeoffs, and influence investment decisions.
Strengthen the Partner Operations foundation: Improve the tools, systems, processes, and operating models that enable partnerships to launch and scale reliably.
Lead a globally distributed team: Set a clear vision and priorities while managing and developing a team across the U.S. and the Philippines to become increasingly independent owners.

In order to be successful, you must bring

5+ years of experience in strategy and operations, business operations, program management, general management, management consulting, or a related field.
2+ years of people-management experience, with a demonstrated ability to set direction, develop talent, and lead a team of operators.
Experience translating ambiguous business opportunities into clear strategies, operating plans, and measurable results.
A track record of leading complex initiatives from concept through execution, including stepping toward problems and taking accountability when results fall short.
Strong business judgment and analytical rigor, with the ability to assess performance, understand economics, evaluate tradeoffs, and determine where to invest.
Clear, influential communication skills, with the ability to create a compelling vision, distill complexity, align diverse stakeholders, and influence without authority.
An owner mentality, strong learning agility, a bias for action, and a low-ego approach to leadership and collaboration.

Expected salary ranges

For candidates living in Ontario and British Columbia, the expected total cash compensation (base salary + variable pay, if applicable) range for this role is currently $126,700.00 - $163,900.00.

Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.

Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com.

For information about how Thumbtack collects, uses, and shares personal information about job applicants, please see our Job Applicant Privacy Policy.

We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we’ll never ask you for money, banking info, or SSNs during hiring. Check out our blueprint on how to spot the fakes.

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More about this job

Responsibilities

Lead a portfolio of strategic programs to scale partnerships and build new business capabilities from concept to execution. Manage a globally distributed team while aligning cross-functional stakeholders to drive measurable business outcomes.

Requirements

Requires 5+ years of experience in strategy, operations, or program management with at least 2 years of people-management experience. Candidates must demonstrate strong analytical skills, the ability to lead complex initiatives, and effective communication to influence stakeholders.

Skills

Strategy
Operations
Program management
People management
Business development
Cross-functional leadership
Analytical rigor
Go-to-market strategy
Process improvement
Stakeholder management
Project execution
Performance monitoring
Strategic planning
Team development
Data analysis

Remote locations

Toronto, Ontario, Canada

Remote locations (standardized)

Toronto, Ontario, Canada

Visa sponsorship

Not detected in the job text

Keywords

Strategy
Operations
Program Management
Business Development
Commercial Strategy
Partner Operations
Go-to-Market
Cross-functional
Scalability
Data Analysis
Performance Metrics
Leadership
Management Consulting
Process Optimization
Stakeholder Alignment
Strategic Initiatives
Business Economics
Product
Engineering
Marketing

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