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Added 3 mins ago
R
Business Analyst
Raise
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- Full-time
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TG
AI Governance & Policy Intern
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The Labour Relations Consultant is a trusted, hands-on partner within The Joint Cannabis leadership and Winning Talent & Culture team. Engaged for a six-month fixed term, this role provides…
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Senior Technical Manager, Project Management
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Partner with the Safety Coordinator to support risk assessments, safety program training, and audit readiness activities.
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Payroll Specialist
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Technical Specialist, Project Management
Defence Construction Canada
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EDI Developer
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Toronto, ON
- $50 to $65 CAD / hour
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Develop and maintain EDI mappings and customer/trading-partner integrations
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Christmas Kettle Assistant
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Communicate daily with ATL partner for effective transition
Added 3 mins ago
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Customer Supply Chain Analyst
Techtronic Industries Canada Inc. - TTI Canada
Toronto, ON
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Partner with Sales, Demand Planning, Distribution, and Customer Service to resolve inventory constraints, prioritize orders, and ensure on-time fulfillment.
Added 3 mins ago
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Senior Digital Strategy and Growth Manager
Okta
Toronto, ON
- $140,000 to $192,000 CAD / year
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As a Senior Digital Growth & Personalization Manager, you'll be the strategic advisor and thought partner to our Digital Strategy team - helping define what to test, why it matters, and…
Added 3 mins ago
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Anti-Money Laundering Analyst
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Toronto, ON
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Added 3 mins ago
SC
Wireless Sales Supervisor
Staples Canada
Pickering, ON
- Full-time
…services, and trends. Primarily a sales position, you will partner with management to determine and deliver on daily financial/ non-financial goals. Passionate about wireless technology,…
Added 3 mins ago
SI
Wireless Sales Supervisor
Staples Inc.
Mississauga, ON
- Full-time
…services, and trends. Primarily a sales position, you will partner with management to determine and deliver on daily financial/ non-financial goals. Passionate about wireless technology,…
Added 3 mins ago
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Service Dispatcher
Capital Automotive Group
Winnipeg, MB · Ford Winnipeg
- Full-time
…repair workflow, match high-skill jobs to top technicians, partner with Service Advisors, and solve operational bottlenecks before they even happen. If you know automotive repairs inside…
Added 3 mins ago
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Executive Assistant
BDO
Vancouver, BC
- Full-time
…items, risks and business strategies that emanate from the partner and their…
Added 3 mins ago
MC
Supply Chain Analyst
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St. Thomas, ON · Masco Canada - St. Thomas
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Added 3 mins ago
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Procurement Assistant Manager, Facilities
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· Partner with Operations, Finance, Accounts Payable and other stakeholders to continuously improve the end-to-end Procure-to-Pay process, from demand creation through purchasing, receipt,…
Added 3 mins ago
M
Salesforce Functional Analyst
Manulife
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…technology platforms. You will work across business initiatives and partner with architects, engineers, and delivery squads to establish platform standards, optimize performance, and…
Added 3 mins ago
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Supply Chain Analyst
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Added 3 mins ago
AE
Business Development Partner - Weyburn
Auto Electric Service Ltd.
Weyburn, SK
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Auto Electric Service (AES) is looking for a motivated, tenacious and results-driven Business Development Partner to help accelerate our growth throughout Weyburn and the surrounding region.
Added 3 mins ago
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Project Geologist
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Review and verify partner timesheets and ensure data quality control
Added 3 mins ago
GA
Assistant Manager, Commercialization Programs (6 Month Contract)
Give and Go Prepared Foods
Toronto, ON · Etobicoke, ON
- $80,000 to $95,000 CAD / year
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Partner with Marketing to ensure NPDs meet Aldi, HEB, Costco briefs and requirements

Thumbtack

Manager, Launch and Growth Operations

Remote, Canada

Remote

For candidates living in Ontario and British Columbia, the expected total cash compensation (base salary + variable pay, if applicable) range for this role is currently $126,700.00 - $163,900.00. · Full-time

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Job details

Pay: For candidates living in Ontario and British Columbia, the expected total cash compensation (base salary + variable pay, if applicable) range for this role is currently $126,700.00 - $163,900.00.
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Nov 2, 2026

Original job description

Thumbtack helps millions of people confidently care for their homes.

Thumbtack is the one app you need to take care of and improve your home - from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

About the Commercial Strategy Team

The Commercial Strategy team sits within the Business Development & Commercial Programs org and is responsible for helping take ideas from 0 to 1 by leading strategic initiatives and bets, and partnering cross functionally with other teams to test, experiment, and implement new strategies. The Partner Operations sub-team is the engine behind Thumbtack's partnerships business. We build the scalable systems, processes, and infrastructure that turn partner opportunities into operational reality. Beyond running the day-to-day, we lead high-priority strategic initiatives and early-stage pilots that don't fit neatly into existing lanes, coordinate cross-functionally to align workflows and ownership for new capabilities, and drive the transition from pilot to scalable operations. When we do our job well, partners grow, capabilities expand, and revenue grows.

About the role

As the Manager, Partner Operations, you will lead a portfolio of strategic programs that help grow and scale Thumbtack’s partnerships business. Reporting to the Senior Manager of Partnership Operations, you’ll manage a globally distributed team of three to four people across the U.S. and the Philippines while working across the organization to turn high-potential opportunities into durable business capabilities.

You will operate at the intersection of strategy, program leadership, and operations. Your work may include building and scaling new growth programs, developing go-to-market strategies, improving business performance and economics, strengthening partner-facing capabilities, and evolving the systems and processes that support our partnerships. Initial priorities will include scaling Call Center and advancing our Partner Operations foundation, but your portfolio will evolve alongside the needs of the business.

This is a high-impact player-coach role for a versatile operator who can set direction, lead complex execution, and deliver measurable outcomes. You will bring structure to ambiguous opportunities, move fluidly between strategy and execution, and align teams across functions to take programs from concept through launch and scale.

What you’ll do

Lead a portfolio of strategic programs: Lead and own high-impact initiatives that accelerate the growth and scalability of Thumbtack’s partnerships business.
Build and scale new business capabilities: Take emerging opportunities from concept through launch and scale, establishing the operating processes, systems, and cross-functional model required for reliable execution.
Own measurable business outcomes: Define success measures, monitor performance, identify limiting factors, and make clear recommendations that improve growth, efficiency, operational performance, and program economics.
Lead complex programs end to end: Serve as the central hub across Product, Engineering, Data Science, Marketing, Commercial Operations, Commercial Strategy, Legal, and external partners to translate strategy into coordinated execution.
Shape strategy through analytical insight: Use data, customer and partner insights, and structured problem-solving to evaluate opportunities, make tradeoffs, and influence investment decisions.
Strengthen the Partner Operations foundation: Improve the tools, systems, processes, and operating models that enable partnerships to launch and scale reliably.
Lead a globally distributed team: Set a clear vision and priorities while managing and developing a team across the U.S. and the Philippines to become increasingly independent owners.

In order to be successful, you must bring

5+ years of experience in strategy and operations, business operations, program management, general management, management consulting, or a related field.
2+ years of people-management experience, with a demonstrated ability to set direction, develop talent, and lead a team of operators.
Experience translating ambiguous business opportunities into clear strategies, operating plans, and measurable results.
A track record of leading complex initiatives from concept through execution, including stepping toward problems and taking accountability when results fall short.
Strong business judgment and analytical rigor, with the ability to assess performance, understand economics, evaluate tradeoffs, and determine where to invest.
Clear, influential communication skills, with the ability to create a compelling vision, distill complexity, align diverse stakeholders, and influence without authority.
An owner mentality, strong learning agility, a bias for action, and a low-ego approach to leadership and collaboration.

Expected salary ranges

For candidates living in Ontario and British Columbia, the expected total cash compensation (base salary + variable pay, if applicable) range for this role is currently $126,700.00 - $163,900.00.

Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.

Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com.

For information about how Thumbtack collects, uses, and shares personal information about job applicants, please see our Job Applicant Privacy Policy.

We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we’ll never ask you for money, banking info, or SSNs during hiring. Check out our blueprint on how to spot the fakes.

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More about this job

Responsibilities

Lead a portfolio of strategic programs to scale partnerships and build new business capabilities from concept to execution. Manage a globally distributed team while aligning cross-functional stakeholders to drive measurable business outcomes.

Requirements

Requires 5+ years of experience in strategy, operations, or program management with at least 2 years of people-management experience. Candidates must demonstrate strong analytical skills, the ability to lead complex initiatives, and effective communication to influence stakeholders.

Skills

Strategy
Operations
Program management
People management
Business development
Cross-functional leadership
Analytical rigor
Go-to-market strategy
Process improvement
Stakeholder management
Project execution
Performance monitoring
Strategic planning
Team development
Data analysis

Remote locations

Toronto, Ontario, Canada

Remote locations (standardized)

Toronto, Ontario, Canada

Visa sponsorship

Not detected in the job text

Keywords

Strategy
Operations
Program Management
Business Development
Commercial Strategy
Partner Operations
Go-to-Market
Cross-functional
Scalability
Data Analysis
Performance Metrics
Leadership
Management Consulting
Process Optimization
Stakeholder Alignment
Strategic Initiatives
Business Economics
Product
Engineering
Marketing

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