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Added 14 mins ago
SG
Metallurgist
Skeena Gold + Silver
BC · Kitimat-Stikine A, BC
- Full-time
Collaborate with subject matter experts, management, Mill Trainers, and operations personnel to support operator training programs, process control guidelines, and Safe Work Instructions…
Added 14 mins ago
Channel Partnerships Manager, Investor Ecosystems (VC & PE)
Gusto, Inc.
Toronto, ON
Build repeatable, programmatic partnership motions (e.g., portfolio company programs, founder and operator education, marketplace or platform integrations)
Added 14 mins ago
'
General Labourer - Packaging
''
Coaldale, AB
- Full-time
The Packaging Operator is responsible for supporting efficient packaging operations by loading and adjusting packaging equipment, maintaining production flow, minimizing waste, and ensuring…
Added 29 mins ago
BC
Brand Marketing Analyst | Betty CA
Betty CA
Toronto, ON
- $90,000 to $120,000 CAD / year
Betty Canada is a scale up company accredited by the Alcohol and Gaming Commission of Ontario (AGCO) as a B2C operator in February 2023, and by the Alberta Gaming, Liquor and Cannabis…
Added 29 mins ago
Maintenance Manager
Optima Living
Edmonton, AB
Added 29 mins ago
GM
Forklift Operator
Gypsum Management and Supply
Saanichton, BC
- Full-time
We are currently looking for a highly motivated and customer-focused individual for the position of Forklift Operator. The Forklift Operator prepares loads and unloads building materials in…
Added 44 mins ago
SD
Forklift Operator
SRS Distribution Inc.
Saanichton, BC
- Full-time
We are currently looking for a highly motivated and customer-focused individual for the position of Forklift Operator. The Forklift Operator prepares loads and unloads building materials in…
Added 44 mins ago
B
General Repair Technician III
BGIS
Ottawa, ON
- Full-time
Building Operator Certification or equivalent through an accredited institution required
Added 44 mins ago
BR
Heavy Equipment Operator
Brad Ryan - Wright Canada Holdings LTD
Winnipeg, MB · CAN - Field - MB
- Full-time
Added 59 mins ago
FV
Robotics Middleware Founder
Forum Ventures
Canada
- Full-time
Early-stage operator experience, and expertise in the problem space you're building in.
Added 59 mins ago
AS
Director of Retail Operations
Adrenalin Source For Sports
Calgary, AB
- Full-time
You’re a seasoned retail operator who can read the numbers, spot what needs attention, and bring people together to make it happen. You’re comfortable setting expectations, having…
Added 59 mins ago
FP
Chief of Staff (Operations Partner)
Fuse Power Management
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
…operation at Queen Elizabeth Park in Vancouver; and a tour operator in…
Added 59 mins ago
MR
Mill Manager
MB Recruitment Canada
North Vancouver, BC
- $185,000 to $200,000 CAD / year
- Full-time
…and Process Control Coordinator, and Filter Plant Operations…
Added 59 mins ago
BR
Chainsaw Operator/Labourer
Brad Ryan - Wright Canada Holdings LTD
Winnipeg, MB · CAN - Field - MB
- Full-time
Added 59 mins ago
Coordinator, Warehouse - Road
DSV
Brampton, ON
Added 1 hour ago
PR
Server (Temporary/Part-Time)
PARC Retirement Living
West Vancouver, BC
- Part-time
PARC Retirement Living is an award-winning developer and operator of independent senior-living communities. We’re seeking a Server for our Westerleigh PARC team in West Vancouver.
Added 1 hour ago
BF
Heavy Equipment Operator
Burnbrae Farms
Lyn, ON
- Full-time
…activities. This hands-on role is ideal for a safety-focused operator who enjoys working outdoors, solving problems, and contributing to a team-oriented farm environment. The ideal…
Added 1 hour ago
H
Land Representative
Hays
Calgary, AB
- Contract
Strong, hands-on experience leading land scope for pipeline, facility, infrastructure or comparable energy projects, ideally within an owner/operator environment.
Added 1 hour ago
LC
FIller Operator
Lactalis Canada
Toronto, ON · Etobicoke, ON
- Temporary
The primary function of the Filler Operator is to fill and package products using any one of the three types of fillers listed above, ensuring that cups are being filled, coded, sealed and…
Added 1 hour ago
C
Manager, Ramp Operations
Cargojet
Vancouver, BC
- Full-time
Added 1 hour ago
TG
Overhead Crane Operator
The Gti Group
Montreal, QC · Lachine, Quebec
- Full-time
The GTI Group is currently seeking an experienced Overhead Crane Operator to join its team in Lachine.
Added 1 hour ago
CI
Shipping/Receiving – Forklift Operator
Cooke Inc.
NB
- $18.13 to $20.12 CAD / hour
- Full-time
As a result of our continued growth, Cooke is seeking a Forklift Operator to join our team. This position plays an important role in ensuring products and materials are received, stored,…
Added 1 hour ago
WF
Clerk
Waycobah First Nation
Whycocomagh, NS
- Part-time
Gauging observation wells and inspecting spill pipes, and initialing the Operator’s Environmental handbook.
Added 1 hour ago
TP
Security Analyst
Toronto Parking Authority
Toronto, ON
- Full-time
Added 1 hour ago
MC
Entry Level Operator
Mercer Celgar
Castlegar, BC
- Full-time
…progression within our workplace. Candidates within the entry level operator position have the ability to bid on available positions through the various mill departments when they become…

Thumbtack

Manager, Operational Foundations

Remote, Canada

Remote

For candidates living in Ontario and British Columbia, total cash compensation (base salary + variable pay, if applicable) range for the role is currently $120,700.00 - $156,200.00. · Full-time

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Job details

Pay: For candidates living in Ontario and British Columbia, total cash compensation (base salary + variable pay, if applicable) range for the role is currently $120,700.00 - $156,200.00.
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Nov 4, 2026

Original job description

Thumbtack helps millions of people confidently care for their homes.

Thumbtack is the one app you need to take care of and improve your home - from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

About the Commercial Strategy Team

The Commercial Strategy team sits within the Business Development & Commercial Programs org and is responsible for helping take ideas from 0 to 1 by leading strategic initiatives and bets, and partnering cross functionally with other teams to test, experiment, and implement new strategies. The Partner Operations sub-team is the engine behind Thumbtack's partnerships business. We build the scalable systems, processes, and infrastructure that turn partner opportunities into operational reality. Beyond running the day-to-day, we lead high-priority strategic initiatives and early-stage pilots that don't fit neatly into existing lanes, coordinate cross-functionally to align workflows and ownership for new capabilities, and drive the transition from pilot to scalable operations. When we do our job well, partners grow, capabilities expand, and revenue grows.

About the Role

As the Manager, Operational Foundations, you will lead the team responsible for the systems, processes, and support capabilities that make partnerships easier to launch and scale. Reporting to the Senior Manager of Partnership Operations, you’ll manage a globally distributed team of three to four people across the U.S. and the Philippines and own core functions spanning partner onboarding, integrations, partner finance, reporting, and internal tooling.

You will own the developer and partner onboarding experience from application through launch, establishing clear acceptance criteria, service levels, approval workflows, and performance measures. You will work closely with Product and Engineering to remove integration blockers, improve our APIs and partner-facing capabilities, and turn recurring support issues into scalable solutions and product insights.

You will also set the internal tooling and automation strategy for Business Development, improving how teams use platforms such as Salesforce and Salesloft while identifying opportunities to apply new tools and AI to existing workflows. This is a high-impact player-coach role for a systems-minded operator who can improve today’s execution while building the durable operating foundation required for future growth.

What you’ll do

Own developer and partner onboarding: Lead the end-to-end intake process from application through launch, defining acceptance criteria, review SLAs, approval workflows, ownership, and handoffs.
Improve onboarding performance: Track application-to-launch time, conversion, drop-off points, and time in stage; identify bottlenecks and drive improvements that reduce time to integration.
Lead integration support: Oversee the team that resolves partner integration issues and establish a clear, prioritized escalation path with Product and Engineering for API issues, bugs, and feature gaps.
Scale the support experience: Build a knowledge base and self-serve troubleshooting resources that improve the partner experience, deflect repeat tickets, and allow support to scale efficiently.
Turn operational insights into product improvements: Report on ticket volume, resolution time, satisfaction, and recurring issue themes; quantify systemic problems and translate them into clear roadmap input for Product and Engineering.
Own Business Development tooling and automation: Set the strategy for Salesforce, Salesloft, ticketing systems, dashboards, API monitoring, and AI-enabled workflows that improve visibility and scale the organization without linear headcount growth.
Lead core Partner Operations functions: Manage and develop a globally distributed team responsible for partner finance, reporting, onboarding, integration support, and Business Development workflow enablement, with clear priorities and accountability for SLA targets.

In order to be successful, you must bring

5+ years of experience in partnership operations, developer operations, technical program management, business operations, revenue operations, or a related field.
2+ years of people-management experience, with a demonstrated ability to set direction, develop talent, and lead a team of operators.
Experience designing and improving onboarding, implementation, or support processes, including clear workflows, service levels, ownership, and performance measures.
Technical fluency with APIs, integrations, data flows, and business systems, with the ability to partner effectively with Product and Engineering.
Experience developing tooling and automation strategies across platforms such as Salesforce, Salesloft, ticketing systems, reporting tools, or AI-enabled workflows.
Strong analytical and program-management skills, with the ability to diagnose root causes, prioritize competing needs, and drive complex initiatives from concept through execution.
Clear, influential communication skills and an owner mentality, with strong learning agility, a bias for action, and a low-ego approach to leadership and collaboration.

Expected salary ranges

For candidates living in Ontario and British Columbia, total cash compensation (base salary + variable pay, if applicable) range for the role is currently $120,700.00 - $156,200.00.

Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.

Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com.

For information about how Thumbtack collects, uses, and shares personal information about job applicants, please see our Job Applicant Privacy Policy.

We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we’ll never ask you for money, banking info, or SSNs during hiring. Check out our blueprint on how to spot the fakes.

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More about this job

Responsibilities

The Manager of Operational Foundations will lead a globally distributed team to manage partner onboarding, integrations, and internal tooling strategies. They are responsible for scaling support capabilities, improving operational performance, and translating systemic insights into product improvements.

Requirements

Candidates must have 5+ years of experience in partnership or business operations and 2+ years of people management experience. Strong technical fluency with APIs, business systems, and automation tools is required to drive complex initiatives.

Skills

Partnership operations
Technical program management
Business operations
Revenue operations
People management
Process improvement
API integration
Salesforce
Salesloft
Data analysis
Project management
Strategic planning
Workflow automation
Cross-functional leadership
Technical fluency

Remote locations

Ontario, Canada
British Columbia, Canada

Remote locations (standardized)

British Columbia, Canada
Ontario, Canada

Visa sponsorship

Not detected in the job text

Keywords

Partnership Operations
Developer Operations
Technical Program Management
Business Operations
Revenue Operations
Salesforce
Salesloft
API
Automation
AI
Onboarding
Integration
SLA
Workflow
Data Flows
Ticketing Systems
Dashboarding
Strategic Initiatives
Cross-functional
Process Optimization

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