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Added 20 mins ago
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Added 11 hours ago
SM
29954-RFR-DTS-071 – Project Manager
S M Software Solutions Inc
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- Full-time
Job Title: 29954-RFR-DTS-071 – Project Manager
Added 11 hours ago
SM
29954-RFR-DTS-071 – Project Manager
S M Software Solutions Inc
Winnipeg, MB
- Full-time
Job Title: 29954-RFR-DTS-071 – Project Manager
Added 12 hours ago
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Closed listing

Thumbtack

Sr. HR Business Partner

Remote, Canada

Remote

For candidates living in Ontario and British Columbia, the expected salary range for the role is currently $97,800 - $132,300. · Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: For candidates living in Ontario and British Columbia, the expected salary range for the role is currently $97,800 - $132,300.
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Oct 6, 2026

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Original job description

Archived listing. The details below describe a past opening.

Thumbtack helps millions of people confidently care for their homes.

Thumbtack is the one app you need to take care of and improve your home - from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

About the People Team

Our HR Business Partners are business leaders first, HR leaders second. We hold ourselves to a high standard of understanding the objectives, culture, and talent capabilities of our clients, and we quickly identify trends and solve problems in service of Thumbtack’s goals. While we value data and facts, we believe just as strongly in the intangibles - judgment, EQ, and an inclusive mindset by default. We strive to be trusted partners and coaches to people at every level of the organization.

About the role

We’re hiring an HRBP with a knack for operations and AI solutions building - someone who can spot high-impact opportunities to apply AI across HRBP workflows and help build those solutions. You’ll embed with the HRBP team to learn how the organization works, then partner closely with the team to turn the most valuable opportunities into products, such as an exit interview synthesizer or an engagement survey action planner that eliminates manual work. This role spans three pillars - client-facing HRBP support, AI and operations, and employee relations support - and reports to the Director of HR Business Partners.

What you’ll do

Partner with client groups as a trusted advisor to managers and employees across the full employee lifecycle, from team effectiveness to engagement survey action planning
Flag legal and compliance risks in day-to-day people management, partnering with the global HRBP team on shared strategies and priorities
Build AI-powered HRBP workflows: map processes, structure HR policies and playbooks into AI-ready formats, and lead rollout, training, and success metrics for AI tools
Serve as the HRBP team’s COE connector, building templates, communications, and enablement materials, and support board prep, calibrations, and engagement survey insights
Cover employee relations work during team absences - PIP prep, investigations, policy violations, and conflict mediation - while helping managers document PIPs consistently
Build and own AI tools that automate HRBP work, iterating based on feedback and usage data
Own HRBP’s North America emergency response playbook and support quarterly exit project work

In order to be successful, you must bring

10+ years of experience in HR with HRBP experience, including examples of using AI or automation to improve your work - a template you built, a workflow you automated, or a process you reimagined
Comfort experimenting with AI tools and turning ideas into working solutions, with or without engineering support
Broad understanding of HR practices including performance, risk management, coaching, engagement and retention, workforce planning, employee relations, compensation, culture and values
A track record of delivering in ambiguous environments, partnering closely with senior stakeholders on direction and priorities
Strong communication skills - able to speak, write, and present information clearly; comfortable mediating and facilitating discussions at the manager level
Data literacy: comfort analyzing people data, identifying trends, and translating findings into recommendations for leaders
Familiarity with HRIS and HR tech platforms, plus change management experience guiding leaders and teams through organizational transitions

Expected salary ranges

For candidates living in Ontario and British Columbia, the expected salary range for the role is currently $97,800 - $132,300.

Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.

Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com.

For information about how Thumbtack collects, uses, and shares personal information about job applicants, please see our Job Applicant Privacy Policy.

We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we’ll never ask you for money, banking info, or SSNs during hiring. Check out our blueprint on how to spot the fakes.

About employer

More about this job

Responsibilities

The role involves acting as a trusted advisor to client groups across the employee lifecycle while building AI-powered workflows to automate HR processes. You will also manage employee relations, ensure compliance, and serve as a connector for the HRBP team's operational initiatives.

Requirements

Candidates must have 10+ years of HR experience with a strong background in HRBP functions and a proven track record of using AI or automation to improve workflows. You must possess excellent communication skills, data literacy, and the ability to partner effectively with senior stakeholders in ambiguous environments.

Skills

HR Business Partnering
AI Solutions
Automation
Employee Relations
Performance Management
Risk Management
Coaching
Retention
Workforce Planning
Compensation
Data Literacy
Change Management
HRIS
Process Mapping
Policy Development
Conflict Mediation

Remote locations

Ontario, Canada
British Columbia, Canada

Remote locations (standardized)

British Columbia, Canada
Ontario, Canada

Visa sponsorship

Not detected in the job text

Keywords

HRBP
AI
Automation
Employee Lifecycle
Performance Management
Risk Management
Coaching
Engagement Survey
Retention
Workforce Planning
Employee Relations
Compensation
HRIS
Change Management
Data Analysis
Process Improvement
Policy Development
Conflict Mediation
Stakeholder Management
Productivity Tools

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