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thyssenkrupp Materials NA

Collections Representative

Windsor, ON, Canada

Compensation up to $60k based on experience · Full-time

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Job details

Pay: Compensation up to $60k based on experience
Job type: Full-time
Experience: 3 – 5 years in accounting or equivalent work experience
Posting language: English
Posted: Nov 4, 2026

Original job description

Job Summary

This position is responsible for collections of past due invoices that are related to their assigned customers, working with internal team members to resolve customer’s questions and concerns.

Job Description

Key Accountabilities:

Monitors the firm’s accounts receivable report and identify overdue accounts.
Sends statement of account to customers.
Contacts customers with overdue accounts and attempt to collect the overdue amount.
Helps customers with any issues or concerns they might have regarding their account.
Works with Billing and Operations teams to resolve any billing or operations issues.
Enters adjustments in the systems for all requested credit memos and deducted chargebacks.
Reviews past due accounts with operations teams, Dir of Credit or AR Manager monthly to discuss customer issues and overdue payments.
Maintains records of contacting customers with delinquent accounts and any customer/operations communications.
Ensures all customer contact information are correct in the system including names, emails and phone number.
Uses internet searches and other tools to try to locate customers who have moved or changed personnel.
Fills out customer forms that require payment, contact information, and provide forms as needed (W9, banking, insurance, etc.)
Uploads invoices and download POs from customer selected customer’s portals.
Checks customers POs to make sure we have enough funds and request new POs when needed.
Reports any customers with major disputes/issues that are refusing to pay to be reserved.
Runs aging detail reports and analyze DSO status of customers
Forwards Credit applications to customers for completion
Forward Non-Disclosure Agreements, Code of Conduct and Supplier Acknowledgement forms to Management for TK Legal department to review.
Process credit card payments.
Meets TKMNA Employee Attributes / Competencies

The above is intended to describe the general content of and requirement for the performance of this job. It is not to be interpreted as an exhaustive statement of duties, responsibilities or requirements.

Qualifications:

Minimum Requirements:

3 – 5 years in accounting or equivalent work experience
Proficient mathematical skills, excellent analytical and problem-solving skills
Familiarity with Financial Management software
Excellent organizational skills with a high attention to details
Highly proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook)
Ability to manage multiple tasks concurrently to ensure weekly and monthly deadlines are met
Excellent communication – both verbal and written
Ability to work collaboratively with teams internal or external to department

Preferred Requirements:

Bachelor’s degree in accounting

Job Compensation

Compensation up to $60k based on experience

Benefits Overview

We offer competitive company benefits to eligible positions, such as:

Medical, Dental, Vision Insurance
Life Insurance and Disability
Voluntary Wellness Programs
401(k) or RRSP programs with Company Match
Paid Vacation and Holidays
Tuition Reimbursement
And more!

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.

Disclaimer

This is to notify the general public that some individuals/entities are using the thyssenkrupp (“TK”) name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information.

TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers.

Equal opportunity employer, including people with disabilities and veterans.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. For those requiring assistance completing the application or the application process and request information relating to the need for accommodation, please contact reasonableaccommodation@thyssenkrupp.com.

TK does not:

1.    Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.;
2.    Request payment of any kind from prospective jobseekers or candidates for employment;
3.    Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK;
4.    Send checks to job seekers; or
5.    Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties.

PLEASE NOTE:

1.    TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner;
2.    TK will not be responsible to anyone acting on an employment offer that is not directly made by TK;
3.    Anyone making an employment offer in return for money is not authorized by TK; and
4.    TK reserves the right to take legal action, including criminal action, against such individuals/entities.

TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at https://jobs.thyssenkrupp.com/en to view authentic job openings at TK.

If you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us at tkmna.employee.care@thyssenkrupp-materials.com.

Apply About employer

More about this job

Responsibilities

Monitor accounts receivable and aging reports, contact customers to collect overdue invoices, and maintain accurate records and customer information. Resolve account, billing, and operational issues with internal teams; process payment-related adjustments and credit card payments; and manage customer forms, purchase orders, and invoice portals.

Requirements

Requires 3–5 years of accounting experience or equivalent work experience, strong mathematical, analytical, and problem-solving abilities, and familiarity with financial management software. Candidates should be highly proficient in Microsoft Office, organized and detail-oriented, able to manage concurrent tasks and deadlines, and communicate and collaborate effectively; a bachelor's degree in accounting is preferred.

Skills

Accounts Receivable Monitoring
Collections
Customer Communication
Billing Issue Resolution
Financial Analysis
Problem-Solving
Financial Management Software
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Organization
Attention to Detail
Multitasking
Team Collaboration

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Voluntary Wellness Programs
401(k) or RRSP With Company Match
Paid Vacation
Paid Holidays
Tuition Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Accounts Receivable
Collections
Overdue Invoices
Aging Reports
Days Sales Outstanding
Customer Accounts
Credit Memos
Chargebacks
Billing
Operations
Financial Management Software
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Credit Applications
Purchase Orders
Customer Portals
Credit Card Payments
W-9 Forms
Non-Disclosure Agreements
Supplier Acknowledgements
Customer Disputes
Payment Processing

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