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Added 11 mins ago
LV
ASSISTANT.E GÉRANT.E INTERIM-EN
La Vie En Rose
Rouyn-Noranda, QC
- Temporary
Added 11 mins ago
A
New Accounts Administrator
Aviso
Toronto, ON
- $46,000 to $55,000 CAD / year
- Full-time
Provide administrative support/coverage for our fee-based business lines, including ongoing maintenance of accounts in our various fee-based programs and the generation and posting of the…
Added 11 mins ago
EC
Mental Health & Addiction Support Worker FT
EHN Canada
Saskatoon, SK
- Full-time
…objectives of the treatment program during times when counseling and administrative staff are unavailable. This role is crucial for providing support, maintaining program integrity, and…
Added 11 mins ago
BG
Benefits Administrator
Brandt Group of Companies
Regina, SK
- Full-time
Added 11 mins ago
C
Jr. Payment Administrator (Full-Time)
Clutch
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- Full-time
1-2 years of experience in administrative, bookkeeping, or accounting roles. Experience with payment processing is a plus
Added 11 mins ago
CC
Research and Academic Associate
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Toronto, ON
- $70,000 to $80,000 USD / year
- Contract
Administrative and Compliance Responsibilities
Added 11 mins ago
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Postdoctoral Fellow - Surgical and Interventional Sciences
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Full-time on-site wet-lab position, no remote/hybrid work, administrative duties, or formal teaching responsibilities.
Added 11 mins ago
S
Le Responsable de livraison (Delivery Executive)
SAP
Montreal, QC
- Full-time
Support administrative and cultural excellence by demonstrating behaviors consistent with our values-based culture: Customer Focus, Quality, Product Excellence, Integrity, Commitment, and…
Added 11 mins ago
AE
Human Resources Administrative Specialist
Agnico Eagle Mines Limited
Cochrane, ON
- Full-time
…Department. You will be responsible for providing comprehensive administrative support to ensure the efficient operation of the Human Resources department, with a primary focus on HR-SAP…
Added 11 mins ago
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Executive Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the direct supervision of the Director of Operations, the incumbent provides administrative support to the CHILD-BRIGHT Network Central Office, committees, working groups, and…
Added 11 mins ago
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Animal Health Technician - Part-time Occasional
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Part-time
…performs animal care-related duties, technical procedures and administrative duties related to the care and use of laboratory…
Added 11 mins ago
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Clinical Research Coordinator - Regulatory Affairs (CIM)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Added 11 mins ago
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Licensed Practical Nurse (LPN) or Research Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…study documents, processing blood samples, and handling various administrative tasks. This role also involves ordering supplies, providing coverage for administrative tasks during teammate…
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Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Added 11 mins ago
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Animal Care Worker - Part-time occasional
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Part-time
…performs animal care-related duties, technical procedures and administrative duties related to the care and use of laboratory animals on various sites of the…
Added 11 mins ago
T
Wealth Operations Officer II Preferred Candidate
TD
Toronto, ON
- Full-time
Added 11 mins ago
AE
Warehouse Administrator
Agnico Eagle Mines Limited
Kirkland Lake, ON
- Full-time
Provide administrative support and customer service to employees, contractors, and vendors;
Added 11 mins ago
AT
Administrative Assistant
AY Talent
Dorval, QC
- $70,000 to $90,000 CAD / year
- Full-time
Our client is looking for a strong, highly organized Bilingual Administrative Assistant to join their team in Dorval. This role reports to the President of the company. This is a hands-on…
Added 11 mins ago
MU
Functional Analyst - Office of the University Registrar
MacEwan University
AB · Edmonton, AB
- Full-time
Stakeholder Consultation and Functional Advice: Working with academic and administrative departments to understand operational requirements, explain system capabilities and constraints,…
Added 11 mins ago
TR
Guest Experience Manager
Timber Ridge Golf Course - Brighton, Ontario
Quinte West, ON
- Full-time
Completing daily administrative duties, payment reconciliation and operational records accurately.
Added 11 mins ago
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EXECUTIVE ASSISTANT TO VICE-PRESIDENT (RESEARCH AND INNOVATION) (BAND LEVEL 7)
Memorial University, Newfoundland and Labrador
St. John's, NL
- Full-time
The Executive Assistant to the Vice-President (Research and Innovation) provides comprehensive executive-level administrative and operational support to the Vice-President (Research and…
Added 11 mins ago
GR
Data Services Specialist
Global Relay
Vancouver, BC
- Full-time
Added 11 mins ago
MU
ADMINISTRATIVE STAFF SPECIALIST I (BAND LEVEL 5)
Memorial University, Newfoundland and Labrador
St. John's, NL
- Full-time
Reporting to the Associate Dean, the Administrative Staff Specialist I will perform highly responsible administrative support duties requiring a significant degree of initiative and…
Added 11 mins ago
UO
Intermediate Analyst, Financial Planning and Reporting
University of Ottawa
Ottawa, ON · Tabaret Hall
- Full-time
Thorough knowledge of the administrative structure and governance of a large organization, preferably in a university setting
Added 11 mins ago
UO
Intermediate Analyst, Financial Planning and Reporting
University of Ottawa
Ottawa, ON · Tabaret Hall
- Full-time
Thorough knowledge of the administrative structure and governance of a large organization, preferably in a university setting

thyssenkrupp Materials NA

Customer Service Representative

Concord, ON, Canada

Hiring Range: $57,000–$62,000 annually · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Hiring Range: $57,000–$62,000 annually
Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Summary

Provides customer service and sales support to the supplier base and internal company end-users.

Job Description

Key Accountabilities:

Serve as the primary point of contact for assigned customer accounts
Build and maintain strong customer relationships through timely, professional communication
Respond to inquiries related to orders, lead times, pricing, and product specifications
Proactively manage customer expectations and resolve issues/escalations
Process customer purchase orders accurately in ERP systems (JobBoss)
Validate all order details (pricing, quantities, specifications, delivery requirements) prior to confirmation
Monitor order status from entry through shipment to ensure on-time delivery
Communicate updates or delays to customers and internal stakeholders
Ensure all customer requirements (specs, drawings, delivery expectations, PPAPs, etc.) are properly captured and documented
Coordinate with Engineering, Quality, and Operations on technical or compliance-related inquiries
Validate drawing revisions and escalate discrepancies for resolution
Act as liaison between customer, sales, production, quality, and shipping teams
Participate in contract reviews and production discussions as required
Communicate risks, constraints, or changes that may impact delivery or cost
Meets TKMNA Employee Attributes / Competencies

The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Qualifications:

Minimum Requirements:

High school diploma or equivalent
At least 2 years of previous customer service experience
Solid computer skills beyond the basic level
High attention to detail and accuracy, especially when handling orders, pricing, and specifications
Excellent communication and customer service skills; ability to resolve problems successfully; willingness to “go the extra mile” for the customer
Problem-solving and critical thinking to resolve customer issues and order discrepancies
Flexible in scheduling and available for overtime as needed

Preferred Requirements:

Post-secondary education in business, supply chain, or related field (preferred)
ERP Experience (JobBoss, SAP, Microsoft Dynamics is an asset)
1–3+ years of experience in a customer service, inside sales, or order management role
Ability to build and maintain strong customer relationships
Comfortable working cross-functionally with sales, operations, and engineering
Experience reading drawings or working with technical specs
Exposure to quoting, pricing models, or contract review processes
Experience supporting key accounts or high-volume customers

Hiring Range: $57,000–$62,000 annually

Work Arrangement: Hybrid (fully onsite for the first 6 months)

Benefits Overview

We offer competitive company benefits to eligible positions, such as :

Medical, Dental, Vision Insurance
Life Insurance and Disability
Voluntary Wellness Programs
401(k) and RRSP programs with Company Match
Paid Vacation and Holidays
Tuition Reimbursement
And more!

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.

Disclaimer

This is to notify the general public that some individuals/entities are using the thyssenkrupp (“TK”) name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information.

TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers.

Equal opportunity employer, including people with disabilities and veterans.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. For those requiring assistance completing the application or the application process and request information relating to the need for accommodation, please contact reasonableaccommodation@thyssenkrupp.com.

TK does not:

1.    Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.;
2.    Request payment of any kind from prospective jobseekers or candidates for employment;
3.    Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK;
4.    Send checks to job seekers; or
5.    Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties.

PLEASE NOTE:

1.    TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner;
2.    TK will not be responsible to anyone acting on an employment offer that is not directly made by TK;
3.    Anyone making an employment offer in return for money is not authorized by TK; and
4.    TK reserves the right to take legal action, including criminal action, against such individuals/entities.

TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at https://jobs.thyssenkrupp.com/en to view authentic job openings at TK.

If you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us at tkmna.employee.care@thyssenkrupp-materials.com.

We shall not accept any liability towards the representation made in any fraudulent communication or its consequences, and such fraudulent communication shall not be treated as any kind of offer or representation by TK or its group companies and affiliates.

Apply About employer

More about this job

Responsibilities

The representative serves as the primary point of contact for customer accounts, managing the full order lifecycle from entry to shipment. They coordinate with internal departments like engineering, quality, and operations to ensure technical compliance and timely delivery.

Requirements

Candidates must have a high school diploma and at least 2 years of customer service experience, with strong computer and organizational skills. Proficiency in ERP systems and the ability to interpret technical drawings or specifications are highly preferred.

Skills

Customer service
Sales support
Order management
ERP systems
JobBoss
Communication
Problem-solving
Critical thinking
Technical specifications
Contract review
Relationship management
Attention to detail
Data entry
Cross-functional collaboration

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Voluntary wellness programs
401(k) program
RRSP program
Company match
Paid vacation
Paid holidays
Tuition reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Sales Support
ERP
JobBoss
SAP
Microsoft Dynamics
Order Management
Supply Chain
Technical Specifications
PPAP
Contract Review
Inside Sales
Data Accuracy
Cross-functional
Manufacturing
Logistics
Quality Assurance
Engineering Support
Customer Relations
Order Processing

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