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Added 9 mins ago
M
Operational Risk & Controls Lead
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
…control concepts into practical business solutions that improve customer, operational, and business…
Added 23 mins ago
GT
Store Associate (Part-Time)
Giant Tiger
AB
- Part-time
…store teams are the heart of our mission, making sure every customer has a great experience and finds the products they need at the right…
Added 39 mins ago
RC
Sales Representative
Reliable Corporation
Burlington, ON
- Full-time
Work Location: In personRole Description This is a full-time, on-site Sales Representative role based in Burlington, ON. The Sales Representative will engage prospective and existing…
Added 1 hour ago
CT
Senior ML/AI Engineer, Advanced Analytics & Modelling - Customer Intelligence Platforms
Canadian Tire Corporation
Toronto, ON
- Full-time
We are seeking a highly technical and hands-on ML/AI Engineer to take end-to-end ownership of one of CTC's strategic customer intelligence platforms. The platform combines machine learning,…
Added 1 hour ago
B
Client Service Associate, Private Wealth
BMO
Toronto, ON · FCP
- Full-time
Must have current Investment Representative (IR) licensing with CIRO.
Added 1 hour ago
B
Client Service Assistant, Private Wealth
BMO
Toronto, ON · FCP
- Full-time
Provides team members with support on technology issues, use of new technology, and general inquiries and escalations related to policies, procedures, and processing.
Added 1 hour ago
GF
Local Class 5 Delivery Driver
Gordon Food Service
AB · Edmonton-Alberta-EDM
- Full-time
…liaison between GFS management and customers. Communicates customer issues and concerns. Operates GFS equipment in a professional and safe manner demonstrating attention to detail with…
Added 1 hour ago
BDR - Canada - University Graduates (AH-P) (P)
HubSpot
Toronto, ON
🚀 Join HubSpot as an Outbound Business Development Representative (BDR). We are hiring for start dates after graduation!
Added 1 hour ago
Financial Service Representative
Money Mart
Brampton, ON
At Money Mart, we understand that not every customer fit with-in traditional banking or prime lending models. That’s why our teams look beyond the credit score to provide accessible,…
Added 1 hour ago
D
Personal Finance Advisor
Desjardins
Laval, QC · Caisse Desjardins de l'Ouest de Laval
- Full-time
Mutual fund representative certificate – Autorité des marchés financiers
Added 1 hour ago
M
Senior Business Analyst
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…technical requirements, and provide solutions related to payments processing, real-time money movement, and digital customer…
Added 1 hour ago
M
Director Financial Risk
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Added 1 hour ago
AP
Inside Sales Representative
Alberta Pipe Fittings Ltd
Calgary, AB
- Full-time
We are seeking an energetic, organized Inside Sales Representative to serve as the key bridge between our client management and warehouse operations. Located directly on-site at our…
Added 2 hours ago
GT
Cashier (Full-Time)
Giant Tiger
Winnipeg, MB
- Full-time
…store teams are the heart of our mission, making sure every customer has a great experience and finds the products they need at the right…
Added 2 hours ago
AC
Member Service Representative I (Part-time, Permanent) Winkler
Access Credit Union
Winkler, MB
- Part-time
The Member Service Representative (MSR) provides a high standard of financial service to existing and potential members, processing transactions and building relationships while promoting…
Added 2 hours ago
Quality Control Representative - Orillia
VCNA
Orillia, ON
CBM Aggregates is seeking a Quality Control Representative, based in Orillia.
Added 2 hours ago
Post Office Assistant - Term
Canada Post - Postes Canada
Sainte-Julienne, QC
…currently seeking an on-call Post Office Assistant who will use a customer-focused approach when providing counter services to…
Added 2 hours ago
NB
Financial Service Representative
National Bank of Canada
Sherbrooke, QC
- Full-time
A career as Financial Services Representative in Investments at National Bank is an opportunity to create a positive impact for our clients. In this role, you’ll support Financial Planners…
Added 2 hours ago
R&
Operations Officer I
Robertson & Company Ltd.
Toronto, ON
- Contract
Compile, sort and verify the accuracy of data before it is entered. And accurately record customer/client/transaction date.
Added 2 hours ago
CI
Client Services Representative
CMB Insurance Brokers
AB · Greater Edmonton Metropolitan Area
- Full-time
As a Client Service Representative (CSR), you will report directly to your Service Supervisor and contribute to the servicing of client requests. Specific duties that a CSR would be…
Added 2 hours ago
TE
Inside Sales Representative
Titan Environmental Containment & Titan USA
Burlington, ON
- Full-time
Titan Environmental is seeking an Inside Sales Representative to support business growth in our office in Burlington, ON by building strong customer relationships, identifying sales…
Added 2 hours ago
R
Inside Sales Representative
REXEL
Burlington, ON
- $45,000 to $65,000 CAD / year
- Full-time
…dedicated to delivering exceptional value to our employees, customer and stake holders alike. Together we are building sustainable performance and shaping a better…
Added 2 hours ago
RB
Administrator
Royal Bank of Canada
Toronto, ON
- Full-time
Responsible for the data entry of various changes to the monthly benefit payroll processing center. In addition, you will be responsible for any changes received directly from plan sponsors…
Added 2 hours ago
S
Special Order Customer Experience Representative, Staples Promotional Products - Bilingual English/French
Staples
Vaughan, ON
- $43,000 to $66,000 USD / year
- Full-time
The Special Order Customer Experience Representative is responsible for delivering best-in-class customer satisfaction by managing the full lifecycle of special orders - from sourcing and…
Added 3 hours ago
T
Collections Representative
thyssenkrupp
ON · Ontario, Canada
- $60,000 USD / year
- Full-time
Reviews past due accounts with operations teams, Dir of Credit or AR Manager monthly to discuss customer issues and overdue payments.

thyssenkrupp

Collections Representative

ON, Canada
Ontario, Canada, Canada

$60,000 USD / year · Full-time

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Job details

Pay: $60,000 USD / year
Job type: Full-time
Apply by: Dec 4, 2026
Experience: 3 - 5 years in accounting or equivalent work experience
Posting language: English
Posted: Nov 4, 2026

Original job description

Key Accountabilities:

Monitors the firm's accounts receivable report and identify overdue accounts.
Sends statement of account to customers.
Contacts customers with overdue accounts and attempt to collect the overdue amount.
Helps customers with any issues or concerns they might have regarding their account.
Works with Billing and Operations teams to resolve any billing or operations issues.
Enters adjustments in the systems for all requested credit memos and deducted chargebacks.
Reviews past due accounts with operations teams, Dir of Credit or AR Manager monthly to discuss customer issues and overdue payments.
Maintains records of contacting customers with delinquent accounts and any customer/operations communications.
Ensures all customer contact information are correct in the system including names, emails and phone number.
Uses internet searches and other tools to try to locate customers who have moved or changed personnel.
Fills out customer forms that require payment, contact information, and provide forms as needed (W9, banking, insurance, etc.)
Uploads invoices and download POs from customer selected customer's portals.
Checks customers POs to make sure we have enough funds and request new POs when needed.
Reports any customers with major disputes/issues that are refusing to pay to be reserved.
Runs aging detail reports and analyze DSO status of customers
Forwards Credit applications to customers for completion
Forward Non-Disclosure Agreements, Code of Conduct and Supplier Acknowledgement forms to Management for TK Legal department to review.
Process credit card payments.
Meets TKMNA Employee Attributes / Competencies

The above is intended to describe the general content of and requirement for the performance of this job. It is not to be interpreted as an exhaustive statement of duties, responsibilities or requirements.

Qualifications:

Minimum Requirements:

3 - 5 years in accounting or equivalent work experience
Proficient mathematical skills, excellent analytical and problem-solving skills
Familiarity with Financial Management software
Excellent organizational skills with a high attention to details
Highly proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook)
Ability to manage multiple tasks concurrently to ensure weekly and monthly deadlines are met
Excellent communication - both verbal and written
Ability to work collaboratively with teams internal or external to department

Preferred Requirements:

Bachelor's degree in accounting

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More about this job

Responsibilities

Monitor accounts receivable and overdue balances, contact customers to collect payments, resolve account and billing concerns, and maintain accurate customer and collection records. Process account adjustments and payments, manage customer portal invoices and purchase orders, analyze aging and DSO reports, and coordinate with internal teams on disputes and credit matters.

Requirements

Requires 3–5 years of accounting experience or equivalent work experience, strong mathematical, analytical, organizational, and problem-solving skills, and proficiency with financial management software and Microsoft Office. Candidates should communicate effectively, manage concurrent tasks and deadlines, and collaborate across teams; a bachelor's degree in accounting is preferred.

Skills

Accounts Receivable
Collections
Customer Communication
Billing Issue Resolution
Credit Memo Processing
Chargeback Adjustments
Aging Report Analysis
Days Sales Outstanding Analysis
Financial Management Software
Microsoft Office
Mathematical Skills
Analytical Skills
Problem-Solving
Organization
Attention to Detail
Team Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Accounts Receivable
Collections
Overdue Accounts
Customer Statements
Billing
Credit Memos
Chargebacks
Aging Reports
Days Sales Outstanding
Financial Management Software
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Customer Portals
Invoices
Purchase Orders
Credit Applications
Credit Card Payments
Customer Disputes
Account Reconciliation
Customer Records
W-9 Forms
Non-Disclosure Agreements
Supplier Acknowledgement Forms
Accounting

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