Jobs in Canada

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Added 14 days ago
WO
Assistant Clinical Services Manager - Clinical Resource Team
William Osler Health System
Brampton, ON
- Full-time
This position will report to the Clinical Resource Team Clinical Services Manager (CSM) to ensure program goals and objectives are achieved and are in alignment with the corporate strategic…
Added 14 days ago
CG
Food Service and Housekeeping Manager, Selwyn House
Compass Group Canada
London, ON
- Full-time
The Food Service and Housekeeping Manager is responsible for managing the daily operations of a single unit; this includes ensuring tasks are completed, scheduling staff, controlling costs,…
Added 14 days ago
CO
PROJECT MANAGER 311 #67733
City of Toronto
Toronto, ON
- Full-time
The Project Manager 311, working within the Customer Experience Business Transformation & Sustainment Unit, leads the planning, management and delivery of the CX Division's capital…
Added 14 days ago
T&
Finance Manager, Financial Accounting & Reporting
Turner & Townsend
Toronto, ON
- Full-time
Access to a range of online learning tools, and support for career development and growth
Added 14 days ago
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Technicien(ne) en amélioration continue de qualité / Quality Continuous Improvement (QCI) Tech
Wonderbrands
Longueuil, QC
- Other
Added 14 days ago
FI
Plant Manager
Formations Inc
Edmonton, AB
- Full-time
…importance of efficient production, clear communication, employee development, and continuous improvement. You’ll take ownership of plant performance while learning our products and…
Added 14 days ago
CH
Direct Support Specialist - Portage La Prairie, MB Hiring Day November 4 , 2026
CBI Home Health
Portage la Prairie, MB
- Part-time
Must have Class 5 Manitoba Driver's license and reliable vehicle · Must have a valid certification in emergency first Aid and CPR
Added 14 days ago
SD
Assistant Front Store Manager, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Barrie, ON
- Part-time
…support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through…
Added 14 days ago
Retail Experience Lead
Fire & Flower Inc.
Aurora, ON
Access to internal learning & development programs
Added 14 days ago
Retail Experience Lead
Fire & Flower Inc.
Spruce Grove, AB
Access to internal learning & development programs
Added 14 days ago
Technical Documentation Manager
Tigercat | MacDonald Steel
Brant, ON
We are seeking a Technical Documentation Manager to lead and evolve our technical documentation function. This role combines technical understanding, strategic planning, process…
Added 14 days ago
DW
Administrative Coordinator
Dying With Dignity Canada
Toronto, ON
- Full-time
Currently, full-time staff are required in-office 2 days per week and can work remotely 3 days per week
Added 14 days ago
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Accounts Payable Specialist
Jamesway
Cambridge, ON
- $60,000 to $65,000 CAD / year
- Full-time
Learning & Development: Opportunities for professional growth and Education Reimbursement.
Added 14 days ago
CD
Early Childhood Assistant (PT 18 Months Contract - Fraser Mustard)
Child Development Institute
Toronto, ON
- Part-time
Children are at the front and centre of what we do; they are the foundation of our purpose and the basis for our evidence-driven strategy. Our mission is to transform the lives of children,…
Added 14 days ago
HÀ
Country Manager – Canada
HR à la carte
Mississauga, ON
- Full-time
Raise the Standard - Strive to continuously improve yourself and the organization around you. Do not accept mediocrity. Be open to learning and be willing to teach. Have vision and…
Added 14 days ago
T
Personal Banking Associate Trainee
TD
Oshawa, ON
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 14 days ago
LensCrafters - Licensed Assistant Manager - #941 Guelph ON
EssilorLuxottica Group
Guelph, ON
Must have a strong command of the English language for all written correspondence & oral communication
Added 14 days ago
Industrial Systems Program & Performance Lead
Amrize
Edmonton, AB · AB · Calgary, AB
Reporting to the Manager, Industrial Systems Acceleration & Implementation, the Industrial Systems Program & Performance Lead plays a key role in accelerating the development,…
Added 14 days ago
BT
Daily Shift Manager - Full Time Temporary
BC Transit
Victoria, BC
- Full-time
Number of in-office/on-site days: 5 days per week · You will be eligible for shift premiums for any weekend or evening shift worked
Added 14 days ago
Catering Chef
Wilfrid Laurier University
Waterloo, ON
Reporting to the Executive Chef, this position involves coordinating the daily food production tasks and duties as they relate to the overall operation of the Fresh Food Company (FFCo) and…
Added 14 days ago
NG
Learning and Development Specialist
NFI Group Inc.
Winnipeg, MB
- Full-time
As the Learning & Development Specialist, reporting to the Professional and Leadership Development Manager, you will work within the NFI Learning Institute to support the development and…
Added 14 days ago
R
Recycling Auditor
Reconomy
Brampton, ON
- $22.5 CAD / hour
- Full-time
Work closely with passionate teams across Canada and connect with colleagues in other regions for exciting cross-border projects
Added 14 days ago
SC
Meat & Seafood - Part Time Meat Cutter - OVERNIGHTS
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Burlington, ON
- Part-time
We offer a Total Rewards package designed to support teammates at work and in life. Depending on role and eligibility, teammates may receive health and dental benefits, retirement and…
Added 14 days ago
In Store Bakery - Baker PT OVERNIGHTS
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Burlington, ON
We offer a Total Rewards package designed to support teammates at work and in life. Depending on role and eligibility, teammates may receive health and dental benefits, retirement and…
Added 14 days ago
SC
In Store Bakery - Full Time Baker -OVERNIGHTS
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Burlington, ON
- Full-time
We offer a Total Rewards package designed to support teammates at work and in life. Depending on role and eligibility, teammates may receive health and dental benefits, retirement and…

Tigercat | MacDonald Steel

Technical Documentation Manager

Brant, ON, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Experience: Minimum 5 years of experience in technical writing, technical communications, technical documentation management, or a related field.
Posting language: English
Posted: Oct 26, 2026

Original job description

We are seeking a Technical Documentation Manager to lead and evolve our technical documentation function. This role combines technical understanding, strategic planning, process improvement, and team leadership to ensure the delivery of accurate, effective, and scalable documentation.

As the leader of the Technical Publications team, you will be responsible for developing the vision, processes, technologies, and team capabilities required to support Tigercat's expanding product range and global customer base. You will work closely with Engineering, Manufacturing, Service, Product Support to ensure our publications meet the needs of operators, technicians, dealers, and customers worldwide.

This is an opportunity for an experienced leader who enjoys solving complex challenges, building high-performing teams, and driving continuous improvement in a fast-paced manufacturing environment.

Location: Brantford, Ontario
Please note that this is an on-site position and is not eligible for remote work.

Job Duties

Lead, mentor, and develop a team of technical writers, illustrators, and documentation specialists.
Foster a culture of accountability, collaboration, technical excellence, and continuous improvement by providing coaching, guidance, and professional development opportunities.
Manage team workloads, priorities, resources, and project assignments to ensure successful execution and delivery of publications.
Provide strategic leadership for the Technical Publications function by establishing the vision, processes, technologies, and long-term strategy required to support product development, customer support, serviceability, organizational objectives, and business growth.
Establish and monitor performance metrics and reporting processes to measure documentation quality, efficiency, content reuse, publication timelines, and overall departmental effectiveness.
Use data, performance metrics, and stakeholder feedback to drive continuous improvement initiatives and provide recommendations and updates to senior leadership.
Oversee the creation, maintenance, and delivery of operator's manuals, service manuals, parts catalogs, machine labeling artwork, safety information, technical bulletins, digital content, and related technical documentation across the full product portfolio.
Ensure all documentation is accurate, complete, consistent, user-focused, and aligned with current product configurations.
Drive improvements in documentation structure, usability, accessibility, information architecture, content reuse, and delivery formats to improve consistency, reduce duplication, and accelerate publication cycles.
Establish and maintain documentation change management processes to ensure publications remain synchronized with engineering revisions, manufacturing changes, product improvements, and evolving service requirements.
Lead the evaluation, implementation, optimization, and ongoing management of documentation tools, workflows, content management systems, publishing platforms, illustration software, and related technologies to identify gaps, mitigate risks, and drive continuous improvement.
Modernize documentation processes through structured authoring, workflow automation, content reuse, digital publishing initiatives, and digital-first delivery methods, including mobile, interactive, and connected-content solutions.
Establish and maintain documentation standards, publishing policies, and quality assurance processes to ensure technical accuracy, consistency, completeness, and quality across all published materials.
Ensure all technical publications meet applicable regulatory, safety, compliance, and product liability requirements, including the effective communication of safety-critical information, warnings, cautions, and operating procedures.
Support customer experience initiatives by delivering documentation that enhances equipment operation, maintenance, troubleshooting, and serviceability.

Skills and Experience

Demonstrated leadership experience managing teams, projects, or cross-functional initiatives.
Strong understanding of mechanical, industrial, heavy equipment, manufacturing, or engineering environments.
Ability to interpret technical information, engineering drawings, service procedures, and product documentation requirements.
Proficiency with modern documentation platforms, content management systems, publishing tools, and illustration software.
Experience with structured authoring, content reuse strategies, and technical publishing workflows.
Familiarity with digital content delivery methods, interactive documentation, and documentation lifecycle management.
Experience developing documentation processes, standards, workflows, and continuous improvement initiatives.
Strong communication, coaching, collaboration, and change management skills.
Exceptional organizational skills with the ability to manage multiple priorities and deadlines.
Strong analytical, problem-solving, and strategic thinking abilities.

Education and Qualifications

Minimum 5 years of experience in technical writing, technical communications, technical documentation management, or a related field.
Bachelor's degree or diploma in Technical Communication, Engineering, Information Management, Industrial Technology, or a related field.
Equivalent combinations of education, technical training, and relevant industry experience will be considered.
Experience with Paligo CMS, Adobe InDesign, and SolidWorks Composer is considered an asset.

What We Can Offer You

Family-Oriented Company: Lots of social events, BBQ’s, pizza parties and more!
Competitive Wages and Profit Sharing: In addition to competitive wages, we celebrate our financial success together through profit sharing.
RRSP Matching Program: Retirement planning? We’ve got your back!
Skills Development and Training Reimbursement: An opportunity to self-identify industry-related learning opportunities available for pre-approval and repayment.
Company-Paid Healthcare Benefits and EAP: Your well-being matters. Our healthcare benefits go beyond prescriptions and medications. Take advantage of massages, physiotherapy, vision coverage and more! Plus, our Employee and Family Assistance Program (EAP) offers many exciting free programs.
Active Social Committee: Take part in our annual family picnic, adult and children’s Christmas parties, theatre events, sporting events and tournaments, family outings, and discounted admission prices for attractions across Ontario!

Why work for Tigercat Industries group of companies?

We're more than just a company – we're a tight-knit family, who thrives on teamwork and is dedicated to pushing the boundaries of innovation. We believe in fostering a safe, encouraging and collaborative environment where your contributions and talents are valued and supported.

Interested in learning more? Visit our FAQ page or explore what our employees have to say by watching their Tigercat story!

Tigercat strives to create a respectful, accessible, and inclusive work environment. Upon individual request, hiring processes will be modified to remove barriers to accommodate those with disabilities. Should any applicant require accommodation through the application, interview, or selection processes, please contact Human Resources for assistance. Click here to read more about Tigercat’s Accessibility Plan.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Technical Documentation Manager will lead and mentor a team of writers and illustrators to develop and maintain high-quality technical publications for a global product range. This role involves establishing strategic vision, optimizing documentation processes, and ensuring alignment with engineering and manufacturing requirements.

Requirements

Candidates must have at least 5 years of experience in technical documentation management and a bachelor's degree in a relevant field. Strong proficiency in documentation platforms, content management systems, and the ability to interpret complex engineering information are essential.

Skills

Technical writing
Team leadership
Strategic planning
Process improvement
Content management systems
Structured authoring
Project management
Mechanical engineering knowledge
Technical documentation
Change management
Quality assurance
Digital publishing
Workflow automation
Information architecture
Analytical skills
Communication

Benefits

Profit sharing
RRSP matching program
Skills development and training reimbursement
Company-paid healthcare benefits
Employee and family assistance program
Social events

Visa sponsorship

Not detected in the job text

Keywords

Technical Documentation
Manufacturing
Engineering
Paligo CMS
Adobe InDesign
SolidWorks Composer
Technical Publications
Service Manuals
Parts Catalogs
Safety Information
Content Reuse
Digital-first Delivery
Information Architecture
Change Management
Quality Assurance
Regulatory Compliance
Product Liability
Technical Writing
Illustration Software
Workflow Automation
Documentation Lifecycle
Heavy Equipment
Industrial Technology
Information Management
Strategic Leadership
Performance Metrics
Technical Bulletins
Operator Manuals
Serviceability
Cross-functional Leadership

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Work requirements

Jobs in Canada