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Added 7 mins ago
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Print Control Operator - Zund
StickerYou
Toronto, ON
- $18 to $20 CAD / hour
- Full-time
Added 7 mins ago
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Warehouse Operator
Cummins
Edmonton, AB
- Full-time
Maintain clean and orderly work area, including routine housekeeping tasks and machine cleaning tasks and perform planned operator care and maintenance tasks as needed.
Added 22 mins ago
PM
Computer Numerical Control Machine Operator
Premier Mining Products
North Bay, ON
- Full-time
Added 22 mins ago
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Regional Manager, Strategic Projects
GFL Environmental Inc.
Saint John, NB · St. John's, NL · Dartmouth, NS
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Added 52 mins ago
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General Laborer
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Full-time
Responsible for cleaning the interior and exterior of the machine
Added 1 hour ago
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CNC Machine Operator - Precision Equipment
CyberCoders
Chatham, NB
- $30 to $32 CAD / hour
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- Full-time
Prepare tooling, fixtures, loading instructions, and setup documentation while supporting operator training and smooth job transitions into production.
Added 2 hours ago
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Processing Operator 1 - Night Shift - Fixed term 12 months
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Guelph, ON
- Full-time
A Compression Operator running Fette and Korsch presses will face challenges in understanding tablet compression, troubleshooting defects such as weight variation, capping, and sticking,…
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RAW Machine Operator 2 (Defrost Operator)
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Added 3 hours ago
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Sawmill machine operator
White River Forest Products LP
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Added 12 hours ago
EC
Machine Operator
Eaton Corporation
Milton, ON
- Full-time
Eaton’s ES AMER PCS division is currently seeking a Machine Operator. Eaton’s Milton, Ontario site is Eaton's largest manufacturing facility in Canada. Known for our large-scale custom…
Added 12 hours ago
TF
Machine Operator RE03 - B Shift (Nights) - RVI Hanceville, AL
Tyson Foods
Hanceville, BC
- Full-time
…used on the line. Responsible for monitoring and adjusting machine settings as needed and notifying supervisor if machines should require maintenance while maintaining a safe work…
Added 12 hours ago
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Machine Operator RE02 - C Shift (Days) - Hanceville, AL Plant A
Tyson Foods
Hanceville, BC
- Full-time
…used on the line. Responsible for monitoring and adjusting machine settings as needed and notifying supervisor if machines should require maintenance while maintaining a safe work…
Added 12 hours ago
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Floor Operator RE02 - D Shift (Nights) - RVI Hanceville, AL Plant A
Tyson Foods
Hanceville, BC
- Full-time
…used on the line. Responsible for monitoring and adjusting machine settings as needed and notifying supervisor if machines should require maintenance while maintaining a safe work…
Added 13 hours ago
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CNC Machine Operator - Precision Equipment
CyberCoders
Chatham, NB
- $30 to $32 CAD / hour
- Contract
A well-established global manufacturer is seeking a CNC Machine Operator to join its growing team in Blenheim, Ontario. This is an excellent opportunity for a machinist who enjoys working…
Added 14 hours ago
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Machine Operator
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Calgary, AB
- Full-time
Reporting to the Production Supervisor the machine operator is committed to providing the customer with the highest quality product in an efficient and cost-effective manner. The Machine…
Added 14 hours ago
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Machine Operator
Refresco
Calgary, AB
- Full-time
Reporting to the Production Supervisor the machine operator is committed to providing the customer with the highest quality product in an efficient and cost-effective manner. The Machine…
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5+ years of professional experience in AI/ML engineering, software engineering, or machine learning infrastructure.
Added 15 hours ago
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Adjuster-Assembler (Honing-Finishing Operator) - Weekend Day Shift
Safran
Mirabel, QC
- Full-time
Added 16 hours ago
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CNC Machine Operator - Precision Equipment
CyberCoders
Chatham, NB
- $30 to $32 CAD / hour
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A well-established global manufacturer is seeking a CNC Machine Operator to join its growing team in Blenheim, Ontario. This is an excellent opportunity for a machinist who enjoys working…
Added 16 hours ago
Machine Operator
Give and Go Prepared Foods
Brampton, ON
Under the general supervision of the Area Leader, Production Supervisor and/or Plant Manager; the Machine Operator will be responsible for ensuring the equipment is operated correctly by…
Added 16 hours ago
CC
Machine Operator
Crossroads C&I
AB · Edmonton, AB
- Internship
Ideal Products of Canada - Edmonton AB has an opening for a Machine Operator to join our team and enhance our business. In this role, the Machine Operator works in a team environment with…
Added 17 hours ago
Q
Machine Operator-Afternoon Shift
Quanex
Brampton, ON
- Full-time
Quanex is looking for a Machine Operator in Brampton, ON. This position is responsible for running screw machines based on blueprints. It includes inspecting parts for accuracy, maintaining…
Added 17 hours ago
Machine Operator
Give and Go Prepared Foods
Brampton, ON
Under the general supervision of the Area Leader, Production Supervisor and/or Plant Manager; the Machine Operator will be responsible for ensuring the equipment is operated correctly by…

Tigercat | MacDonald Steel

Technical Documentation Manager

Brant, ON, Canada

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Job details

Experience: Minimum 5 years of experience in technical writing, technical communications, technical documentation management, or a related field.
Posting language: English
Posted: Oct 26, 2026

Original job description

We are seeking a Technical Documentation Manager to lead and evolve our technical documentation function. This role combines technical understanding, strategic planning, process improvement, and team leadership to ensure the delivery of accurate, effective, and scalable documentation.

As the leader of the Technical Publications team, you will be responsible for developing the vision, processes, technologies, and team capabilities required to support Tigercat's expanding product range and global customer base. You will work closely with Engineering, Manufacturing, Service, Product Support to ensure our publications meet the needs of operators, technicians, dealers, and customers worldwide.

This is an opportunity for an experienced leader who enjoys solving complex challenges, building high-performing teams, and driving continuous improvement in a fast-paced manufacturing environment.

Location: Brantford, Ontario
Please note that this is an on-site position and is not eligible for remote work.

Job Duties

Lead, mentor, and develop a team of technical writers, illustrators, and documentation specialists.
Foster a culture of accountability, collaboration, technical excellence, and continuous improvement by providing coaching, guidance, and professional development opportunities.
Manage team workloads, priorities, resources, and project assignments to ensure successful execution and delivery of publications.
Provide strategic leadership for the Technical Publications function by establishing the vision, processes, technologies, and long-term strategy required to support product development, customer support, serviceability, organizational objectives, and business growth.
Establish and monitor performance metrics and reporting processes to measure documentation quality, efficiency, content reuse, publication timelines, and overall departmental effectiveness.
Use data, performance metrics, and stakeholder feedback to drive continuous improvement initiatives and provide recommendations and updates to senior leadership.
Oversee the creation, maintenance, and delivery of operator's manuals, service manuals, parts catalogs, machine labeling artwork, safety information, technical bulletins, digital content, and related technical documentation across the full product portfolio.
Ensure all documentation is accurate, complete, consistent, user-focused, and aligned with current product configurations.
Drive improvements in documentation structure, usability, accessibility, information architecture, content reuse, and delivery formats to improve consistency, reduce duplication, and accelerate publication cycles.
Establish and maintain documentation change management processes to ensure publications remain synchronized with engineering revisions, manufacturing changes, product improvements, and evolving service requirements.
Lead the evaluation, implementation, optimization, and ongoing management of documentation tools, workflows, content management systems, publishing platforms, illustration software, and related technologies to identify gaps, mitigate risks, and drive continuous improvement.
Modernize documentation processes through structured authoring, workflow automation, content reuse, digital publishing initiatives, and digital-first delivery methods, including mobile, interactive, and connected-content solutions.
Establish and maintain documentation standards, publishing policies, and quality assurance processes to ensure technical accuracy, consistency, completeness, and quality across all published materials.
Ensure all technical publications meet applicable regulatory, safety, compliance, and product liability requirements, including the effective communication of safety-critical information, warnings, cautions, and operating procedures.
Support customer experience initiatives by delivering documentation that enhances equipment operation, maintenance, troubleshooting, and serviceability.

Skills and Experience

Demonstrated leadership experience managing teams, projects, or cross-functional initiatives.
Strong understanding of mechanical, industrial, heavy equipment, manufacturing, or engineering environments.
Ability to interpret technical information, engineering drawings, service procedures, and product documentation requirements.
Proficiency with modern documentation platforms, content management systems, publishing tools, and illustration software.
Experience with structured authoring, content reuse strategies, and technical publishing workflows.
Familiarity with digital content delivery methods, interactive documentation, and documentation lifecycle management.
Experience developing documentation processes, standards, workflows, and continuous improvement initiatives.
Strong communication, coaching, collaboration, and change management skills.
Exceptional organizational skills with the ability to manage multiple priorities and deadlines.
Strong analytical, problem-solving, and strategic thinking abilities.

Education and Qualifications

Minimum 5 years of experience in technical writing, technical communications, technical documentation management, or a related field.
Bachelor's degree or diploma in Technical Communication, Engineering, Information Management, Industrial Technology, or a related field.
Equivalent combinations of education, technical training, and relevant industry experience will be considered.
Experience with Paligo CMS, Adobe InDesign, and SolidWorks Composer is considered an asset.

What We Can Offer You

Family-Oriented Company: Lots of social events, BBQ’s, pizza parties and more!
Competitive Wages and Profit Sharing: In addition to competitive wages, we celebrate our financial success together through profit sharing.
RRSP Matching Program: Retirement planning? We’ve got your back!
Skills Development and Training Reimbursement: An opportunity to self-identify industry-related learning opportunities available for pre-approval and repayment.
Company-Paid Healthcare Benefits and EAP: Your well-being matters. Our healthcare benefits go beyond prescriptions and medications. Take advantage of massages, physiotherapy, vision coverage and more! Plus, our Employee and Family Assistance Program (EAP) offers many exciting free programs.
Active Social Committee: Take part in our annual family picnic, adult and children’s Christmas parties, theatre events, sporting events and tournaments, family outings, and discounted admission prices for attractions across Ontario!

Why work for Tigercat Industries group of companies?

We're more than just a company – we're a tight-knit family, who thrives on teamwork and is dedicated to pushing the boundaries of innovation. We believe in fostering a safe, encouraging and collaborative environment where your contributions and talents are valued and supported.

Interested in learning more? Visit our FAQ page or explore what our employees have to say by watching their Tigercat story!

Tigercat strives to create a respectful, accessible, and inclusive work environment. Upon individual request, hiring processes will be modified to remove barriers to accommodate those with disabilities. Should any applicant require accommodation through the application, interview, or selection processes, please contact Human Resources for assistance. Click here to read more about Tigercat’s Accessibility Plan.

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More about this job

Responsibilities

The Technical Documentation Manager will lead and mentor a team of writers and illustrators to develop and maintain high-quality technical publications for a global product range. This role involves establishing strategic vision, optimizing documentation processes, and ensuring alignment with engineering and manufacturing requirements.

Requirements

Candidates must have at least 5 years of experience in technical documentation management and a bachelor's degree in a relevant field. Strong proficiency in documentation platforms, content management systems, and the ability to interpret complex engineering information are essential.

Skills

Technical writing
Team leadership
Strategic planning
Process improvement
Content management systems
Structured authoring
Project management
Mechanical engineering knowledge
Technical documentation
Change management
Quality assurance
Digital publishing
Workflow automation
Information architecture
Analytical skills
Communication

Benefits

Profit sharing
RRSP matching program
Skills development and training reimbursement
Company-paid healthcare benefits
Employee and family assistance program
Social events

Visa sponsorship

Not detected in the job text

Keywords

Technical Documentation
Manufacturing
Engineering
Paligo CMS
Adobe InDesign
SolidWorks Composer
Technical Publications
Service Manuals
Parts Catalogs
Safety Information
Content Reuse
Digital-first Delivery
Information Architecture
Change Management
Quality Assurance
Regulatory Compliance
Product Liability
Technical Writing
Illustration Software
Workflow Automation
Documentation Lifecycle
Heavy Equipment
Industrial Technology
Information Management
Strategic Leadership
Performance Metrics
Technical Bulletins
Operator Manuals
Serviceability
Cross-functional Leadership

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