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Added 13 mins ago
RI
Associate Product Manager
Remarcable, Inc.
Vancouver, BC
- $90,000 to $115,000 CAD / year
- Full-time
…rapidly scaling business, we’re looking for an Associate Product Manager (APM) who’s excited to drive impact end-to-end: from discovery and execution to launch and…
Added 13 mins ago
RB
Senior Manager, Special Loans
Royal Bank of Canada
Toronto, ON
- Full-time
5+ years of experience as a Commercial Account Manager
Added 13 mins ago
RB
Relationship Manager Intern, Business Market
Royal Bank of Canada
Surrey, BC
- Full-time
Active Learning, Adaptability, Best Practice Implementation, Business Development, Communication, Customer Relationship Management (CRM), Decision Making, Financial Planning and Analysis…
Added 13 mins ago
Operations Manager (Operations Manager II)
DPDHL
Corunna, ON
The Operations Manager II role has a national salary range of $75,000 - $90,000, with bonus potential.
Added 27 mins ago
BN
Infrastructure Business Development Manager
BYD North America
Toronto, ON
- Full-time
The Infrastructure Business Development Manager is responsible for supporting the planning, partner coordination, and execution of charging network expansion and infrastructure development…
Added 27 mins ago
LS
Executive Assistant - Inclusive Education
Langley School District #35
Langley (District), BC · Langley, BC
- Full-time
Completion of post-secondary courses in Business Administration and have five (5) years of related experience supporting a senior manager in an educational or public sector environment.
Added 27 mins ago
G
Senior Project Coordinator - Infrastructure
Graham
Vancouver, BC
- Full-time
…the infrastructure division. Reporting to the Senior Project Manager, the Senior Project Coordinator plays a key role in supporting infrastructure…
Added 27 mins ago
WI
Executive Housekeeper - The Wickaninnish Inn
Wickaninnish Inn
Tofino, BC
- Full-time
Do you like to inspire and motivate? Are you looking for an opportunity for personal and professional development in an environment that supports you to be the best version of yourself?
Added 27 mins ago
EI
Office Manager
EBC Inc.
Mississauga, ON
- Full-time
We are looking for an Office Manager who shares that philosophy and wants to play a central role in creating an exceptional workplace experience for our employees, clients, partners, and…
Added 27 mins ago
D
Chef gestionnaire / Chef manager
Dexterra
Montreal, QC
- Contract
The Chef Manager is responsible for overseeing the operations of their assigned unit, which includes food production, customer service, administrative tasks such as ordering and billing,…
Added 27 mins ago
N
Director of AI Delivery
nesto
Toronto, ON
- Full-time
You have a client-facing delivery background, as an engagement manager, Delivery Director, or Implementation Director.
Added 27 mins ago
GR
Registered Forest Technologist
Goldbeck Recruiting
Campbell River, BC
- Full-time
…stakeholders, the successful candidate will contribute to project planning, technical assessments, proposal development, quality management, and the ongoing development of internal…
Added 27 mins ago
G
Senior Project Manager - Buildings
Graham
Winnipeg, MB
- Full-time
Graham is actively recruiting for a Project Manager supporting the Building Division. Reporting to Senior Operations Manager, the Project Manager is responsible for providing overall…
Added 27 mins ago
EW
Project Manager
ERCO Worldwide
Saskatoon, SK
- Full-time
ERCO Worldwide is looking for a Project Manager to join our Saskatoon team! The Project Manager leads development and execution of projects to improve process safety, operations,…
Added 27 mins ago
EW
Senior Plant Process Engineer
ERCO Worldwide
Saskatoon, SK
- Full-time
…to join our Saskatoon team! Under supervision of the Plant Manager, the Senior Plant Process Engineer monitors processes within the plant to improve plant safety, efficiencies, operator…
Added 27 mins ago
BC
Project Manager
BC Children's Hospital Foundation
Vancouver, BC
- Full-time
In this newly created Project Manager role, you will help strengthen our ability to successfully deliver important projects across the Foundation. Reporting to the Program Manager, you’ll…
Added 27 mins ago
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Director of AI Delivery
nesto
Montreal, QC
- Full-time
You have a client-facing delivery background, as an engagement manager, Delivery Director, or Implementation Director.
Added 27 mins ago
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Project Manager
EBC Inc.
Mississauga, ON
- Full-time
Come build the future with us! As a Project Manager you will plan, organize, direct and control the work of construction sites to ensure they are completed on time, within budget, and at…
Added 27 mins ago
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Portfolio Real Estate Strategy Manager
BGIS
Montreal, QC
- Full-time
The Portfolio Real Estate Strategy Manager will primarily act as a subject matter expert in the areas of development and re-development and maximizing value from real assets. The role will…
Added 28 mins ago
FH
Social Worker, Indigenous Wellness
Fraser Health
Burnaby, BC
- Full-time
…interdisciplinary team including physicians and nurse practitioners in the development of culturally safe care plans and services within the assigned area of responsibility; delivers and…
Added 28 mins ago
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Project Manager
Article
Vancouver, BC
- $92,000 to $107,000 CAD / year
- Full-time
You’ll be joining our dynamic PMO team, reporting directly to the Manager. We operate as consultative internal delivery partners across Article, embedding directly with project owners in…
Added 28 mins ago
BD
Sr. Engineer, Mine Closure
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Yellowknife, NT
- Full-time
Added 28 mins ago
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Team Lead, Fleet Services
City of Beaumont
Beaumont, AB
- $90,750.4 to $118,393.6 CAD / year
- Full-time
…Fleet Services team and maintenance shop. Reporting to the Manager, Utility and Facility Operations, you will oversee fleet maintenance and repairs, coordinate staff and shop operations,…
Added 42 mins ago
D1
Senior Mechanical Project Manager
Division 15 Mechanical
Richmond, BC
- Full-time
Professional Growth: Opportunities for on-going learning and professional development
Added 57 mins ago
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Registered Psychiatric Nurse/ Registered Nurse (N2) - Adult Psych Emergency Nurses - Repost
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Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some…

Tigercat | MacDonald Steel

Technical Documentation Manager

Brant, ON, Canada

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Job details

Experience: Minimum 5 years of experience in technical writing, technical communications, technical documentation management, or a related field.
Posting language: English
Posted: Oct 26, 2026

Original job description

We are seeking a Technical Documentation Manager to lead and evolve our technical documentation function. This role combines technical understanding, strategic planning, process improvement, and team leadership to ensure the delivery of accurate, effective, and scalable documentation.

As the leader of the Technical Publications team, you will be responsible for developing the vision, processes, technologies, and team capabilities required to support Tigercat's expanding product range and global customer base. You will work closely with Engineering, Manufacturing, Service, Product Support to ensure our publications meet the needs of operators, technicians, dealers, and customers worldwide.

This is an opportunity for an experienced leader who enjoys solving complex challenges, building high-performing teams, and driving continuous improvement in a fast-paced manufacturing environment.

Location: Brantford, Ontario
Please note that this is an on-site position and is not eligible for remote work.

Job Duties

Lead, mentor, and develop a team of technical writers, illustrators, and documentation specialists.
Foster a culture of accountability, collaboration, technical excellence, and continuous improvement by providing coaching, guidance, and professional development opportunities.
Manage team workloads, priorities, resources, and project assignments to ensure successful execution and delivery of publications.
Provide strategic leadership for the Technical Publications function by establishing the vision, processes, technologies, and long-term strategy required to support product development, customer support, serviceability, organizational objectives, and business growth.
Establish and monitor performance metrics and reporting processes to measure documentation quality, efficiency, content reuse, publication timelines, and overall departmental effectiveness.
Use data, performance metrics, and stakeholder feedback to drive continuous improvement initiatives and provide recommendations and updates to senior leadership.
Oversee the creation, maintenance, and delivery of operator's manuals, service manuals, parts catalogs, machine labeling artwork, safety information, technical bulletins, digital content, and related technical documentation across the full product portfolio.
Ensure all documentation is accurate, complete, consistent, user-focused, and aligned with current product configurations.
Drive improvements in documentation structure, usability, accessibility, information architecture, content reuse, and delivery formats to improve consistency, reduce duplication, and accelerate publication cycles.
Establish and maintain documentation change management processes to ensure publications remain synchronized with engineering revisions, manufacturing changes, product improvements, and evolving service requirements.
Lead the evaluation, implementation, optimization, and ongoing management of documentation tools, workflows, content management systems, publishing platforms, illustration software, and related technologies to identify gaps, mitigate risks, and drive continuous improvement.
Modernize documentation processes through structured authoring, workflow automation, content reuse, digital publishing initiatives, and digital-first delivery methods, including mobile, interactive, and connected-content solutions.
Establish and maintain documentation standards, publishing policies, and quality assurance processes to ensure technical accuracy, consistency, completeness, and quality across all published materials.
Ensure all technical publications meet applicable regulatory, safety, compliance, and product liability requirements, including the effective communication of safety-critical information, warnings, cautions, and operating procedures.
Support customer experience initiatives by delivering documentation that enhances equipment operation, maintenance, troubleshooting, and serviceability.

Skills and Experience

Demonstrated leadership experience managing teams, projects, or cross-functional initiatives.
Strong understanding of mechanical, industrial, heavy equipment, manufacturing, or engineering environments.
Ability to interpret technical information, engineering drawings, service procedures, and product documentation requirements.
Proficiency with modern documentation platforms, content management systems, publishing tools, and illustration software.
Experience with structured authoring, content reuse strategies, and technical publishing workflows.
Familiarity with digital content delivery methods, interactive documentation, and documentation lifecycle management.
Experience developing documentation processes, standards, workflows, and continuous improvement initiatives.
Strong communication, coaching, collaboration, and change management skills.
Exceptional organizational skills with the ability to manage multiple priorities and deadlines.
Strong analytical, problem-solving, and strategic thinking abilities.

Education and Qualifications

Minimum 5 years of experience in technical writing, technical communications, technical documentation management, or a related field.
Bachelor's degree or diploma in Technical Communication, Engineering, Information Management, Industrial Technology, or a related field.
Equivalent combinations of education, technical training, and relevant industry experience will be considered.
Experience with Paligo CMS, Adobe InDesign, and SolidWorks Composer is considered an asset.

What We Can Offer You

Family-Oriented Company: Lots of social events, BBQ’s, pizza parties and more!
Competitive Wages and Profit Sharing: In addition to competitive wages, we celebrate our financial success together through profit sharing.
RRSP Matching Program: Retirement planning? We’ve got your back!
Skills Development and Training Reimbursement: An opportunity to self-identify industry-related learning opportunities available for pre-approval and repayment.
Company-Paid Healthcare Benefits and EAP: Your well-being matters. Our healthcare benefits go beyond prescriptions and medications. Take advantage of massages, physiotherapy, vision coverage and more! Plus, our Employee and Family Assistance Program (EAP) offers many exciting free programs.
Active Social Committee: Take part in our annual family picnic, adult and children’s Christmas parties, theatre events, sporting events and tournaments, family outings, and discounted admission prices for attractions across Ontario!

Why work for Tigercat Industries group of companies?

We're more than just a company – we're a tight-knit family, who thrives on teamwork and is dedicated to pushing the boundaries of innovation. We believe in fostering a safe, encouraging and collaborative environment where your contributions and talents are valued and supported.

Interested in learning more? Visit our FAQ page or explore what our employees have to say by watching their Tigercat story!

Tigercat strives to create a respectful, accessible, and inclusive work environment. Upon individual request, hiring processes will be modified to remove barriers to accommodate those with disabilities. Should any applicant require accommodation through the application, interview, or selection processes, please contact Human Resources for assistance. Click here to read more about Tigercat’s Accessibility Plan.

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More about this job

Responsibilities

The Technical Documentation Manager will lead and mentor a team of writers and illustrators to develop and maintain high-quality technical publications for a global product range. This role involves establishing strategic vision, optimizing documentation processes, and ensuring alignment with engineering and manufacturing requirements.

Requirements

Candidates must have at least 5 years of experience in technical documentation management and a bachelor's degree in a relevant field. Strong proficiency in documentation platforms, content management systems, and the ability to interpret complex engineering information are essential.

Skills

Technical writing
Team leadership
Strategic planning
Process improvement
Content management systems
Structured authoring
Project management
Mechanical engineering knowledge
Technical documentation
Change management
Quality assurance
Digital publishing
Workflow automation
Information architecture
Analytical skills
Communication

Benefits

Profit sharing
RRSP matching program
Skills development and training reimbursement
Company-paid healthcare benefits
Employee and family assistance program
Social events

Visa sponsorship

Not detected in the job text

Keywords

Technical Documentation
Manufacturing
Engineering
Paligo CMS
Adobe InDesign
SolidWorks Composer
Technical Publications
Service Manuals
Parts Catalogs
Safety Information
Content Reuse
Digital-first Delivery
Information Architecture
Change Management
Quality Assurance
Regulatory Compliance
Product Liability
Technical Writing
Illustration Software
Workflow Automation
Documentation Lifecycle
Heavy Equipment
Industrial Technology
Information Management
Strategic Leadership
Performance Metrics
Technical Bulletins
Operator Manuals
Serviceability
Cross-functional Leadership

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