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Added 14 mins ago
AC
Mechanical Technician | Manufacturing
Albarrie Canada Limited
Barrie, ON
- $60,000 to $65,000 CAD / year
- Full-time
Under the guidance of the Engineering Manager, this position performs a variety of functions in an engineering and manufacturing capacity. These duties include but are not limited to…
Added 14 mins ago
J
Assistant Maintenance Manager
JLL
Pitt Meadows, BC
- Full-time
The Assistant Maintenance Manager leverages leadership skills and technical knowledge to lead a team of maintenance mechanics, working in conjunction with robotics, and controls systems…
Added 29 mins ago
CE
Fence Labourer
Cooper Equipment Rentals Limited
Calgary, AB
- Full-time
Inspect equipment for damage upon return and notify supervisor or branch manager of damaged or broken fence materials.
Added 29 mins ago
SG
Sales Manager - Montreal, Quebec - Legacy Division (Full Time)
Southern Glazer’s Wine and Spirits, LLC
Montreal, QC
- Full-time
The Sales Manager will be responsible for managing regional execution of our Campari group of brands referred to as our Legacy division (Aperol, Campari, Espolon, Appleton Estate, Grand…
Added 29 mins ago
Manufacturing Engineering
BWXT
Peterborough, ON
Reporting directly to the Manufacturing Engineering Manager, the Manufacturing Engineering Specialist is responsible for the estimating and execution of a broad range of manufacturing…
Added 29 mins ago
MT
Parts Manager NEW!!!
Maxim Truck and Trailer
Prince Albert, SK
- Full-time
Do you have technical knowledge of heavy duty truck and trailer parts? Maxim is currently seeking a PARTS MANAGER. The successful candidate will lead a team who ensures customer…
Added 29 mins ago
OF
Kitchen Staff
Opaa! Food Management
Ottawa, ON
- Internship
Opaa! Food Management, Inc. operates across 10 states. Our pay rates vary depending on state and position. Please apply, and a Hiring Manager will discuss pay with you in more detail.
Added 43 mins ago
RL
Sensor Engineer / Senior Sensor Engineer
RBR Ltd.
Ottawa, ON
- $75,000 to $115,000 CAD / year
- Full-time
AI statement: At RBR, we may use artificial intelligence (AI) tools during parts of our hiring process. These tools may be used to support note-taking, scheduling, and/or organizing…
Added 43 mins ago
FT
Commercial Tire Technician, Sault Ste. Marie
Fountain Tire
Sault Ste. Marie, ON
- Other
Save your money with our staff discounts on tires, parts and mechanical services at all Fountain Tire locations
Added 43 mins ago
P
Administrative Assistant
PwC
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
Reporting to the Admin Services Manager, the Admin Assistant actively supports the day-to-day business activities of stakeholders in a fast-paced, multitasking environment, often working…
Added 43 mins ago
P
Senior Marketing Manager
PwC
Toronto, ON
- Full-time
As a Senior Marketing Manager, you will lead the development and delivery of integrated B2B marketing strategies that advance PwC Canada’s business priorities. You will partner with senior…
Added 43 mins ago
P
Marketing Senior Associate
PwC
Toronto, ON
- Full-time
Support the Marketing Manager in translating business priorities, client needs and market insights into clear marketing plans and activities
Added 44 mins ago
GT
WARRANTY ADMINISTRATOR/ SERVICE COORDINATOR - OAKVILLE SERVICE TEAM
Grand Touring Automobiles
Oakville, ON
- Full-time
Prepare and provide regular warranty status reports to the Service Manager.
Added 58 mins ago
Maintenance Shift Lead
Chudleigh's Bakery
Milton, ON
Manage spare parts usage, inventory control, and maintenance resources to support operational reliability.
Added 58 mins ago
AE
Maintenance Manager
Agrocrop Exports Ltd.
Bolton, ON
- Full-time
Reports to: Senior Operations Manager/Director, Operations
Added 1 hour ago
C
Paid Media Coordinator (Ad Ops)
Cineplex
Toronto, ON
- Full-time
…Commerce, Film, LBE and more. Reporting directly to the Sr. Manager, Paid Media, you'll drive impactful media performance. If you're passionate about media strategy and thrive in a…
Added 1 hour ago
BT
Class 1/AZ City Driver/Yard Supervisor
Bison Transport Inc.
Saskatoon, SK
- Full-time
Arrange for shipment of warranty parts to internal warranty department.
Added 1 hour ago
I
Maintenance Technician Team Lead
Intelcom
Mississauga, ON
- Full-time
Assist with spare parts inventory and vendor coordination
Added 1 hour ago
Senior Demand Planner - Service Parts
Olympus Corporation of the Americas
Richmond Hill, ON
The Senior Demand Planner, Service Parts is responsible for the end-to-end management of demand planning, inventory optimization, replenishment planning, and service parts availability for…
Added 1 hour ago
TO
310T Licensed Mechanic - Kingston, ON
Transdev Ontario Manitoba
Kingston, ON
- Full-time
You will utilize parts from our extensive inventory or work with our parts team to order parts necessary to make repairs
Added 1 hour ago
Service Technician (PDL)
The Gear Centre Group
Edmonton, AB
…repair or alteration. The incumbent works closely with the Parts Department to receive required…
Added 1 hour ago
CS
Bus Mechanic CUPE (1.0 Perm) Maple Creek Bus Garage #4143
Chinook School Division #211
Maple Creek, SK
- Full-time
Manage appropriate inventory levels and ensure parts are in stock
Added 1 hour ago
B
Windows System Engineer - Endpoint /SCCM
BeachHead
Toronto, ON
- $61.59 to $73.91 CAD / hour
- Contract
Experience with patch management tools, endpoint management solutions, such as Microsoft Endpoint Manager (Intune) or SCCM
Added 1 hour ago
A
Resource Manager
Atheris
Canada
- Full-time
…post-launch success. We are looking for a highly organized Resource Manager to join our Operations team and keep our people, projects, and schedules running smoothly. You will keep track of…
Added 1 hour ago
RC
Permanent Itinerant Caretaker (1.0 FTE) Pembroke/Petawawa
Renfrew County Catholic District School Board
Pembroke, ON
- Full-time
Carry out effective cleaning procedures of all interior and exterior parts of the building structure, furniture and equipment i.e. doors, floors, walls, windows, ceilings/light fixtures,…

Tigercat | MacDonald Steel

Technical Documentation Manager

Brant, ON, Canada

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Job details

Experience: Minimum 5 years of experience in technical writing, technical communications, technical documentation management, or a related field.
Posting language: English
Posted: Oct 26, 2026

Original job description

We are seeking a Technical Documentation Manager to lead and evolve our technical documentation function. This role combines technical understanding, strategic planning, process improvement, and team leadership to ensure the delivery of accurate, effective, and scalable documentation.

As the leader of the Technical Publications team, you will be responsible for developing the vision, processes, technologies, and team capabilities required to support Tigercat's expanding product range and global customer base. You will work closely with Engineering, Manufacturing, Service, Product Support to ensure our publications meet the needs of operators, technicians, dealers, and customers worldwide.

This is an opportunity for an experienced leader who enjoys solving complex challenges, building high-performing teams, and driving continuous improvement in a fast-paced manufacturing environment.

Location: Brantford, Ontario
Please note that this is an on-site position and is not eligible for remote work.

Job Duties

Lead, mentor, and develop a team of technical writers, illustrators, and documentation specialists.
Foster a culture of accountability, collaboration, technical excellence, and continuous improvement by providing coaching, guidance, and professional development opportunities.
Manage team workloads, priorities, resources, and project assignments to ensure successful execution and delivery of publications.
Provide strategic leadership for the Technical Publications function by establishing the vision, processes, technologies, and long-term strategy required to support product development, customer support, serviceability, organizational objectives, and business growth.
Establish and monitor performance metrics and reporting processes to measure documentation quality, efficiency, content reuse, publication timelines, and overall departmental effectiveness.
Use data, performance metrics, and stakeholder feedback to drive continuous improvement initiatives and provide recommendations and updates to senior leadership.
Oversee the creation, maintenance, and delivery of operator's manuals, service manuals, parts catalogs, machine labeling artwork, safety information, technical bulletins, digital content, and related technical documentation across the full product portfolio.
Ensure all documentation is accurate, complete, consistent, user-focused, and aligned with current product configurations.
Drive improvements in documentation structure, usability, accessibility, information architecture, content reuse, and delivery formats to improve consistency, reduce duplication, and accelerate publication cycles.
Establish and maintain documentation change management processes to ensure publications remain synchronized with engineering revisions, manufacturing changes, product improvements, and evolving service requirements.
Lead the evaluation, implementation, optimization, and ongoing management of documentation tools, workflows, content management systems, publishing platforms, illustration software, and related technologies to identify gaps, mitigate risks, and drive continuous improvement.
Modernize documentation processes through structured authoring, workflow automation, content reuse, digital publishing initiatives, and digital-first delivery methods, including mobile, interactive, and connected-content solutions.
Establish and maintain documentation standards, publishing policies, and quality assurance processes to ensure technical accuracy, consistency, completeness, and quality across all published materials.
Ensure all technical publications meet applicable regulatory, safety, compliance, and product liability requirements, including the effective communication of safety-critical information, warnings, cautions, and operating procedures.
Support customer experience initiatives by delivering documentation that enhances equipment operation, maintenance, troubleshooting, and serviceability.

Skills and Experience

Demonstrated leadership experience managing teams, projects, or cross-functional initiatives.
Strong understanding of mechanical, industrial, heavy equipment, manufacturing, or engineering environments.
Ability to interpret technical information, engineering drawings, service procedures, and product documentation requirements.
Proficiency with modern documentation platforms, content management systems, publishing tools, and illustration software.
Experience with structured authoring, content reuse strategies, and technical publishing workflows.
Familiarity with digital content delivery methods, interactive documentation, and documentation lifecycle management.
Experience developing documentation processes, standards, workflows, and continuous improvement initiatives.
Strong communication, coaching, collaboration, and change management skills.
Exceptional organizational skills with the ability to manage multiple priorities and deadlines.
Strong analytical, problem-solving, and strategic thinking abilities.

Education and Qualifications

Minimum 5 years of experience in technical writing, technical communications, technical documentation management, or a related field.
Bachelor's degree or diploma in Technical Communication, Engineering, Information Management, Industrial Technology, or a related field.
Equivalent combinations of education, technical training, and relevant industry experience will be considered.
Experience with Paligo CMS, Adobe InDesign, and SolidWorks Composer is considered an asset.

What We Can Offer You

Family-Oriented Company: Lots of social events, BBQ’s, pizza parties and more!
Competitive Wages and Profit Sharing: In addition to competitive wages, we celebrate our financial success together through profit sharing.
RRSP Matching Program: Retirement planning? We’ve got your back!
Skills Development and Training Reimbursement: An opportunity to self-identify industry-related learning opportunities available for pre-approval and repayment.
Company-Paid Healthcare Benefits and EAP: Your well-being matters. Our healthcare benefits go beyond prescriptions and medications. Take advantage of massages, physiotherapy, vision coverage and more! Plus, our Employee and Family Assistance Program (EAP) offers many exciting free programs.
Active Social Committee: Take part in our annual family picnic, adult and children’s Christmas parties, theatre events, sporting events and tournaments, family outings, and discounted admission prices for attractions across Ontario!

Why work for Tigercat Industries group of companies?

We're more than just a company – we're a tight-knit family, who thrives on teamwork and is dedicated to pushing the boundaries of innovation. We believe in fostering a safe, encouraging and collaborative environment where your contributions and talents are valued and supported.

Interested in learning more? Visit our FAQ page or explore what our employees have to say by watching their Tigercat story!

Tigercat strives to create a respectful, accessible, and inclusive work environment. Upon individual request, hiring processes will be modified to remove barriers to accommodate those with disabilities. Should any applicant require accommodation through the application, interview, or selection processes, please contact Human Resources for assistance. Click here to read more about Tigercat’s Accessibility Plan.

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More about this job

Responsibilities

The Technical Documentation Manager will lead and mentor a team of writers and illustrators to develop and maintain high-quality technical publications for a global product range. This role involves establishing strategic vision, optimizing documentation processes, and ensuring alignment with engineering and manufacturing requirements.

Requirements

Candidates must have at least 5 years of experience in technical documentation management and a bachelor's degree in a relevant field. Strong proficiency in documentation platforms, content management systems, and the ability to interpret complex engineering information are essential.

Skills

Technical writing
Team leadership
Strategic planning
Process improvement
Content management systems
Structured authoring
Project management
Mechanical engineering knowledge
Technical documentation
Change management
Quality assurance
Digital publishing
Workflow automation
Information architecture
Analytical skills
Communication

Benefits

Profit sharing
RRSP matching program
Skills development and training reimbursement
Company-paid healthcare benefits
Employee and family assistance program
Social events

Visa sponsorship

Not detected in the job text

Keywords

Technical Documentation
Manufacturing
Engineering
Paligo CMS
Adobe InDesign
SolidWorks Composer
Technical Publications
Service Manuals
Parts Catalogs
Safety Information
Content Reuse
Digital-first Delivery
Information Architecture
Change Management
Quality Assurance
Regulatory Compliance
Product Liability
Technical Writing
Illustration Software
Workflow Automation
Documentation Lifecycle
Heavy Equipment
Industrial Technology
Information Management
Strategic Leadership
Performance Metrics
Technical Bulletins
Operator Manuals
Serviceability
Cross-functional Leadership

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