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Added 13 mins ago
RL
Recycling Auditor
Reverse Logistics Group (RLG)
Brampton, ON
- Full-time
The Reverse Logistics Group (RLG) is an innovative technology service provider for global players in the materials management sector. Through our scalable platform solutions, we overcome…
Added 13 mins ago
OC
Manager, Engineering and Projects
Orano Canada
Saskatoon, SK
- $162,000 to $190,650 CAD / year
- Full-time
Establish and maintain engineering standards, governance processes, and technical review practices
Added 13 mins ago
R&
Program Manager
Robertson & Company Ltd.
Toronto, ON
- Contract
Coordinate and develop materials to present to internal partners, integrated project/program teams, steering committees, etc.
Added 28 mins ago
C
Senior Analyst/Associate, Corporate Development
Corix
Vancouver, BC
- Other
Sitting at the intersection of the energy transition, infrastructure, and finance, the role will work across financial modelling, investment analysis, due diligence, transaction execution,…
Added 28 mins ago
ES
Director of Engineering & Technical Services
Engineering Search Firm Inc.
Hanover, ON
- Full-time
Reporting to the VP of Operations, the Director of Engineering & Technical Services is responsible for leading Technical Services and Product Development, ensuring projects are delivered on…
Added 28 mins ago
MC
Senior Business Analyst -Vehicle Asset Management
MatchBox Consulting Group
New Westminster, BC
- Contract
Headquartered in downtown Vancouver and serving clients nationally, MatchBox is one of the leading recruitment and solutions firms that specializes in the fields of IT & Technology,…
Added 58 mins ago
LC
Engineer - Manufacturing (EIT)
Linamar Corporation
Winnipeg, MB
- Full-time
Review Engineering Change Notices for impact to tooling, processes, work instructions, scripts, and run-up units and coordinate necessary changes.
Added 58 mins ago
Senior Analyst, Fraud Strategy
Momentum Financial Services Group
Toronto, ON
Perks and Rewards: Enjoy reimbursement for tuition assistance and professional development, discounts through Perkopolis and participate in our rewards and recognition programs to celebrate…
Added 58 mins ago
ER
Planning Scheduling Manager
Entourage Ressources Humaines - Entourage Human Resources
QC · South Shore, QC
- Full-time
…the master production schedule across multiple product lines and for ensuring that production priorities, materials, labour and capacity are aligned to meet customer…
Added 1 hour ago
Senior CNC Machinist/Machine Shop Programmer - 5-Axis
Westerkirk
Calgary, AB
Interpret engineering drawings, models, and specifications (GD&T, MBD) to create accurate machining strategies.
Added 1 hour ago
L
Forward Deployed Engineer
Leyton
Calgary, AB
- €30,000 to €50,000 EUR / year
- Full-time
We are building tools that automate professional-services work across approximately 15 countries, eliminating repetitive administrative processes, reducing manual effort, and creating…
Added 1 hour ago
CL
Gestionnaire, ingénierie de conception matérielle / Manager, Hardware Design Engineering
CM Labs
Montreal, QC
- Full-time
Added 1 hour ago
W
Senior Electrical Engineer
WSP
Thornhill, ON
- Full-time
Champion technical quality through internal QA/QC processes, design reviews, and, where appropriate, the review and sealing of engineering drawings and other materials prepared by peers.
Added 1 hour ago
W
Senior Mechanical Engineer, Buildings
WSP
Thornhill, ON
- Full-time
Strengthen design quality by participating in internal QA/QC processes and technical reviews, including reviewing and sealing peer-prepared materials where appropriate.
Added 1 hour ago
RT
Senior Scientist
Redlen Technologies Inc.
Victoria, BC
- $120,000 to $140,000 CAD / year
- Full-time
…meet the highest standards of the performance, reliability and application suitability. The Reliability Team focuses on characterizing and reporting on failure modes, failure rates and…
Added 1 hour ago
CL
Scheduling and Supply Chain Specialist
Canarm Ltd.
Arthur, ON
- $60,000 to $75,000 CAD / year
- Full-time
In this role, you will play a key role in ensuring materials, resources, and suppliers are aligned to meet production and business objectives.
Added 1 hour ago
S
Intégrateur/Intégratrice structures et installation de systèmes
SOGECLAIR
Remote, Canada
- Full-time
- Remote
Coordinate the integrated product definition with stress, materials and processes, system functional engineering, thermodynamics, aerodynamics, interiors, safety, manufacturing, quality,…
Added 1 hour ago
Manager, Engineering and Projects
Orano
Saskatoon, SK
Establish and maintain engineering standards, governance processes, and technical review practices
Added 1 hour ago
SA
Manufacturing and Production Engineer
Skymark Aerospace
Mississauga, ON
- Full-time
Coordinate manufacturing bills of materials, part revisions, and build configurations with engineering and purchasing.
Added 1 hour ago
S
Intégrateur/Intégratrice structures et installation de systèmes
SOGECLAIR
Montreal, QC
- Full-time
Coordinate the integrated product definition with stress, materials and processes, system functional engineering, thermodynamics, aerodynamics, interiors, safety, manufacturing, quality,…
Added 2 hours ago
Tooling Specialist - Canada (m/f/d)
Nordex Group
AB
The ideal candidate will demonstrate strong analytical skills, proficiency in SAP, and expertise in materials management and/or logistics. Exceptional communication abilities and a proven…
Added 2 hours ago
C
Senior Analyst/Associate, Corporate Development
Corix
Vancouver, BC
- Other
Sitting at the intersection of the energy transition, infrastructure, and finance, the role will work across financial modelling, investment analysis, due diligence, transaction execution,…
Added 2 hours ago
NA
Security & Technology Services Manager
New Age Group
Concord, ON
- Full-time
…successful candidate must demonstrate a commitment to ongoing professional development, technical certifications, manufacturer training, industry best practices, cybersecurity awareness,…
Added 2 hours ago
JC
Journeyman Welder
Johnson Controls
Nisku, AB
- Full-time
The Journeyperson Welder performs skilled welding and metal fabrication work in accordance with technical drawings, specifications and applicable standards. This role is responsible for…
Added 2 hours ago
TI
Senior Technical Program Manager
TruVs Inc
Surrey, BC
- Full-time
You will collaborate with engineering, operations, product, and business stakeholders to translate capacity demands into actionable plans, manage technical execution, prioritize…

Tigercat | MacDonald Steel

Technical Documentation Manager

Brant, ON, Canada

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Job details

Experience: Minimum 5 years of experience in technical writing, technical communications, technical documentation management, or a related field.
Posting language: English
Posted: Oct 26, 2026

Original job description

We are seeking a Technical Documentation Manager to lead and evolve our technical documentation function. This role combines technical understanding, strategic planning, process improvement, and team leadership to ensure the delivery of accurate, effective, and scalable documentation.

As the leader of the Technical Publications team, you will be responsible for developing the vision, processes, technologies, and team capabilities required to support Tigercat's expanding product range and global customer base. You will work closely with Engineering, Manufacturing, Service, Product Support to ensure our publications meet the needs of operators, technicians, dealers, and customers worldwide.

This is an opportunity for an experienced leader who enjoys solving complex challenges, building high-performing teams, and driving continuous improvement in a fast-paced manufacturing environment.

Location: Brantford, Ontario
Please note that this is an on-site position and is not eligible for remote work.

Job Duties

Lead, mentor, and develop a team of technical writers, illustrators, and documentation specialists.
Foster a culture of accountability, collaboration, technical excellence, and continuous improvement by providing coaching, guidance, and professional development opportunities.
Manage team workloads, priorities, resources, and project assignments to ensure successful execution and delivery of publications.
Provide strategic leadership for the Technical Publications function by establishing the vision, processes, technologies, and long-term strategy required to support product development, customer support, serviceability, organizational objectives, and business growth.
Establish and monitor performance metrics and reporting processes to measure documentation quality, efficiency, content reuse, publication timelines, and overall departmental effectiveness.
Use data, performance metrics, and stakeholder feedback to drive continuous improvement initiatives and provide recommendations and updates to senior leadership.
Oversee the creation, maintenance, and delivery of operator's manuals, service manuals, parts catalogs, machine labeling artwork, safety information, technical bulletins, digital content, and related technical documentation across the full product portfolio.
Ensure all documentation is accurate, complete, consistent, user-focused, and aligned with current product configurations.
Drive improvements in documentation structure, usability, accessibility, information architecture, content reuse, and delivery formats to improve consistency, reduce duplication, and accelerate publication cycles.
Establish and maintain documentation change management processes to ensure publications remain synchronized with engineering revisions, manufacturing changes, product improvements, and evolving service requirements.
Lead the evaluation, implementation, optimization, and ongoing management of documentation tools, workflows, content management systems, publishing platforms, illustration software, and related technologies to identify gaps, mitigate risks, and drive continuous improvement.
Modernize documentation processes through structured authoring, workflow automation, content reuse, digital publishing initiatives, and digital-first delivery methods, including mobile, interactive, and connected-content solutions.
Establish and maintain documentation standards, publishing policies, and quality assurance processes to ensure technical accuracy, consistency, completeness, and quality across all published materials.
Ensure all technical publications meet applicable regulatory, safety, compliance, and product liability requirements, including the effective communication of safety-critical information, warnings, cautions, and operating procedures.
Support customer experience initiatives by delivering documentation that enhances equipment operation, maintenance, troubleshooting, and serviceability.

Skills and Experience

Demonstrated leadership experience managing teams, projects, or cross-functional initiatives.
Strong understanding of mechanical, industrial, heavy equipment, manufacturing, or engineering environments.
Ability to interpret technical information, engineering drawings, service procedures, and product documentation requirements.
Proficiency with modern documentation platforms, content management systems, publishing tools, and illustration software.
Experience with structured authoring, content reuse strategies, and technical publishing workflows.
Familiarity with digital content delivery methods, interactive documentation, and documentation lifecycle management.
Experience developing documentation processes, standards, workflows, and continuous improvement initiatives.
Strong communication, coaching, collaboration, and change management skills.
Exceptional organizational skills with the ability to manage multiple priorities and deadlines.
Strong analytical, problem-solving, and strategic thinking abilities.

Education and Qualifications

Minimum 5 years of experience in technical writing, technical communications, technical documentation management, or a related field.
Bachelor's degree or diploma in Technical Communication, Engineering, Information Management, Industrial Technology, or a related field.
Equivalent combinations of education, technical training, and relevant industry experience will be considered.
Experience with Paligo CMS, Adobe InDesign, and SolidWorks Composer is considered an asset.

What We Can Offer You

Family-Oriented Company: Lots of social events, BBQ’s, pizza parties and more!
Competitive Wages and Profit Sharing: In addition to competitive wages, we celebrate our financial success together through profit sharing.
RRSP Matching Program: Retirement planning? We’ve got your back!
Skills Development and Training Reimbursement: An opportunity to self-identify industry-related learning opportunities available for pre-approval and repayment.
Company-Paid Healthcare Benefits and EAP: Your well-being matters. Our healthcare benefits go beyond prescriptions and medications. Take advantage of massages, physiotherapy, vision coverage and more! Plus, our Employee and Family Assistance Program (EAP) offers many exciting free programs.
Active Social Committee: Take part in our annual family picnic, adult and children’s Christmas parties, theatre events, sporting events and tournaments, family outings, and discounted admission prices for attractions across Ontario!

Why work for Tigercat Industries group of companies?

We're more than just a company – we're a tight-knit family, who thrives on teamwork and is dedicated to pushing the boundaries of innovation. We believe in fostering a safe, encouraging and collaborative environment where your contributions and talents are valued and supported.

Interested in learning more? Visit our FAQ page or explore what our employees have to say by watching their Tigercat story!

Tigercat strives to create a respectful, accessible, and inclusive work environment. Upon individual request, hiring processes will be modified to remove barriers to accommodate those with disabilities. Should any applicant require accommodation through the application, interview, or selection processes, please contact Human Resources for assistance. Click here to read more about Tigercat’s Accessibility Plan.

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More about this job

Responsibilities

The Technical Documentation Manager will lead and mentor a team of writers and illustrators to develop and maintain high-quality technical publications for a global product range. This role involves establishing strategic vision, optimizing documentation processes, and ensuring alignment with engineering and manufacturing requirements.

Requirements

Candidates must have at least 5 years of experience in technical documentation management and a bachelor's degree in a relevant field. Strong proficiency in documentation platforms, content management systems, and the ability to interpret complex engineering information are essential.

Skills

Technical writing
Team leadership
Strategic planning
Process improvement
Content management systems
Structured authoring
Project management
Mechanical engineering knowledge
Technical documentation
Change management
Quality assurance
Digital publishing
Workflow automation
Information architecture
Analytical skills
Communication

Benefits

Profit sharing
RRSP matching program
Skills development and training reimbursement
Company-paid healthcare benefits
Employee and family assistance program
Social events

Visa sponsorship

Not detected in the job text

Keywords

Technical Documentation
Manufacturing
Engineering
Paligo CMS
Adobe InDesign
SolidWorks Composer
Technical Publications
Service Manuals
Parts Catalogs
Safety Information
Content Reuse
Digital-first Delivery
Information Architecture
Change Management
Quality Assurance
Regulatory Compliance
Product Liability
Technical Writing
Illustration Software
Workflow Automation
Documentation Lifecycle
Heavy Equipment
Industrial Technology
Information Management
Strategic Leadership
Performance Metrics
Technical Bulletins
Operator Manuals
Serviceability
Cross-functional Leadership

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