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Added 2 mins ago
TS
Senior Construction Project Manager
Tricon Solutions
Moncton, NB
- Full-time
The Senior Project Manager role is the senior leadership layer within the Construction PMO; personally overseeing the company’s highest-risk and highest-value projects and developing its…
Added 2 mins ago
Senior Electrical Engineer - Buildings
WSP
Thornhill, ON
This is your chance to join WSP’s Property & Buildings team in a senior electrical engineering role where your expertise will help shape the spaces and communities of tomorrow. As an…
Added 2 mins ago
S
Junior Architectural Technologist
Stantec
Dartmouth, NS
- Full-time
Under the direction of the Senior Architects, develop designs for projects in a variety of sectors (institutional, education, commercial, retail, healthcare)
Added 32 mins ago
TT
Intermediate - Mechanical Engineer
TWD Technologies Ltd.
Toronto, ON
- Contract
…and implementation of mechanical systems. This role supports engineering studies, detailed design, procurement, and construction oversight activities. The position involves close…
Added 32 mins ago
TS
Director, Construction PMO
Tricon Solutions
Moncton, NB
- Full-time
…performance metrics. Build portfolio-level reporting that gives senior leadership clear visibility into project health, financials, resourcing and risk. Standardize best practices and make…
Added 32 mins ago
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Associate, Investment Banking, Financial Institutions Group (FIG) - Toronto, ON
Scotiabank - Global Banking and Markets
Toronto, ON
- Full-time
…hand. Standards are very high as most work is presented to senior executives at client firms and supervision is provided only to the extent that it is…
Added 32 mins ago
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Manager, Retail Design Development
lululemon
Vancouver, BC
- Full-time
…architectural documentation, and consultant coordination for store projects in North America while leading and developing a team of two direct reports. The ideal candidate combines strong…
Added 47 mins ago
S
Intermediate Geotechnical Engineer
Stantec
Dartmouth, NS
- Full-time
…including coordination of field teams and subcontractors. Conduct engineering analyses and design for a variety of small to large geotechnical projects related to transportation and…
Added 47 mins ago
UO
Associate Director, Facilities Planning
University of British Columbia
Kelowna, BC · UBCO | Campus Administration Building (ADM)
- $10,459.67 to $15,675.58 CAD / month
- Full-time
…and staff offices, informal learning and works closely with senior academic and administrative leadership and other functions including Campus Operations and Risk Management, Finance…
Added 47 mins ago
WI
Senior Conveyance Engineer – Civil Engineering
WSP in Canada
Toronto, ON
- Full-time
…the infrastructure that communities rely on every day. As a Senior Conveyance Engineer, you will lead the planning, design, and delivery of municipal water, wastewater, and stormwater…
Added 47 mins ago
MI
Senior Electrical Engineer
Magna IV Engineering, A Sunbelt Solomon Company
New Westminster, BC
- $120,000 to $170,000 CAD / year
- Full-time
Reporting to Consulting Engineer, the Senior Engineer will be accountable for executing projects through sound engineering expertise and project management, engaging in relationship…
Added 47 mins ago
KC
Human Resources Business Partner
Kenaidan Contracting Ltd.
Toronto, ON
- Full-time
Murphy operates in the United Kingdom, Ireland, Canada and America as a leading international specialist engineering and construction company. Founded in 1951, we are committed to improving…
Added 1 hour ago
PROJECT MANAGER 311
City of Toronto
Toronto, ON
Reporting to the Director, Strategy, Insights & Planning, the Project Manager 311 works with senior leaders and stakeholders across the City to coordinate project governance, manage budgets…
Added 1 hour ago
OP
Senior Protection And Control Supervisor
Ontario Power Generation
Kapuskasing, ON
- Full-time
Ontario Power Generation (OPG) is looking for a dynamic, strategic and results-driven professional to join our team in the role of Senior Protection And Control Supervisor.
Added 1 hour ago
CO
PROJECT MANAGER 311 #67733
City of Toronto
Toronto, ON
- Full-time
Reporting to the Director, Strategy, Insights & Planning, the Project Manager 311 works with senior leaders and stakeholders across the City to coordinate project governance, manage budgets…
Added 1 hour ago
A
Senior Structural Engineer
AECOM
Halifax, NS
- $120,000 to $160,000 CAD / year
- Full-time
AECOM is seeking a motivated and skilled Senior Structural Engineer to support the design and construction of infrastructure projects within the Buildings + Places business line. This…
Added 1 hour ago
RB
Lead AI Engineer
Royal Bank of Canada
Toronto, ON
- Full-time
…Python). You will effectively communicate and collaborate with engineering teams, business stakeholders, and senior management across multiple projects and organizational…
Added 1 hour ago
SS
Counsel, Projects
Suna Solutions
Toronto, ON
- $124,000 to $207,800 CAD / year
- Full-time
We are seeking a skilled Counsel, Projects to provide strategic legal support for the development, construction, acquisition, financing, operation, maintenance, and disposition of…
Added 1 hour ago
SS
Counsel, Projects
Suna Solutions
Montreal, QC
- $124,000 to $207,800 CAD / year
- Full-time
We are seeking a skilled Counsel, Projects to provide strategic legal support for the development, construction, acquisition, financing, operation, maintenance, and disposition of…
Added 1 hour ago
TU
Associate Director, Facilities Planning
The University of British Columbia
Kelowna, BC
- $10,459.67 to $15,675.58 CAD / month
- Full-time
…and staff offices, informal learning and works closely with senior academic and administrative leadership and other functions including Campus Operations and Risk Management, Finance…
Added 1 hour ago
A
Civil Aviation Lead | Relocation to New Zealand
AECOM
Toronto, ON
- Full-time
Experience: 10+ years of relevant engineering experience, including demonstrable experience delivering civil aviation or airfield infrastructure projects. Experience may include airfield…
Added 1 hour ago
GC
Engineer, Mechanical
Glencore Canada
Sparwood, BC
- $108,000 to $145,000 CAD / year
- Full-time
…employee health and wellness and provide opportunities for professional…
Added 1 hour ago
GC
Engineer or Engineer in Training, Mechanical
Glencore Canada
Elkford, BC
- $91,300 to $126,800 CAD / year
- Full-time
wellness and provide opportunities for professional development.
Added 1 hour ago
CS
Azure .Net Developer
Cyber Space Technologies LLC
Toronto, ON
- Contract
We are seeking a highly skilled Senior Azure Applications Developer with extensive experience in cloud-based application development, specifically within the Microsoft Azure ecosystem. In…
Added 1 hour ago
Technical Documentation Manager
Tigercat | MacDonald Steel
Brant, ON
…range and global customer base. You will work closely with Engineering, Manufacturing, Service, Product Support to ensure our publications meet the needs of operators, technicians, dealers,…

Tigercat | MacDonald Steel

Technical Documentation Manager

Brant, ON, Canada

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Job details

Experience: Minimum 5 years of experience in technical writing, technical communications, technical documentation management, or a related field.
Posting language: English
Posted: Oct 26, 2026

Original job description

We are seeking a Technical Documentation Manager to lead and evolve our technical documentation function. This role combines technical understanding, strategic planning, process improvement, and team leadership to ensure the delivery of accurate, effective, and scalable documentation.

As the leader of the Technical Publications team, you will be responsible for developing the vision, processes, technologies, and team capabilities required to support Tigercat's expanding product range and global customer base. You will work closely with Engineering, Manufacturing, Service, Product Support to ensure our publications meet the needs of operators, technicians, dealers, and customers worldwide.

This is an opportunity for an experienced leader who enjoys solving complex challenges, building high-performing teams, and driving continuous improvement in a fast-paced manufacturing environment.

Location: Brantford, Ontario
Please note that this is an on-site position and is not eligible for remote work.

Job Duties

Lead, mentor, and develop a team of technical writers, illustrators, and documentation specialists.
Foster a culture of accountability, collaboration, technical excellence, and continuous improvement by providing coaching, guidance, and professional development opportunities.
Manage team workloads, priorities, resources, and project assignments to ensure successful execution and delivery of publications.
Provide strategic leadership for the Technical Publications function by establishing the vision, processes, technologies, and long-term strategy required to support product development, customer support, serviceability, organizational objectives, and business growth.
Establish and monitor performance metrics and reporting processes to measure documentation quality, efficiency, content reuse, publication timelines, and overall departmental effectiveness.
Use data, performance metrics, and stakeholder feedback to drive continuous improvement initiatives and provide recommendations and updates to senior leadership.
Oversee the creation, maintenance, and delivery of operator's manuals, service manuals, parts catalogs, machine labeling artwork, safety information, technical bulletins, digital content, and related technical documentation across the full product portfolio.
Ensure all documentation is accurate, complete, consistent, user-focused, and aligned with current product configurations.
Drive improvements in documentation structure, usability, accessibility, information architecture, content reuse, and delivery formats to improve consistency, reduce duplication, and accelerate publication cycles.
Establish and maintain documentation change management processes to ensure publications remain synchronized with engineering revisions, manufacturing changes, product improvements, and evolving service requirements.
Lead the evaluation, implementation, optimization, and ongoing management of documentation tools, workflows, content management systems, publishing platforms, illustration software, and related technologies to identify gaps, mitigate risks, and drive continuous improvement.
Modernize documentation processes through structured authoring, workflow automation, content reuse, digital publishing initiatives, and digital-first delivery methods, including mobile, interactive, and connected-content solutions.
Establish and maintain documentation standards, publishing policies, and quality assurance processes to ensure technical accuracy, consistency, completeness, and quality across all published materials.
Ensure all technical publications meet applicable regulatory, safety, compliance, and product liability requirements, including the effective communication of safety-critical information, warnings, cautions, and operating procedures.
Support customer experience initiatives by delivering documentation that enhances equipment operation, maintenance, troubleshooting, and serviceability.

Skills and Experience

Demonstrated leadership experience managing teams, projects, or cross-functional initiatives.
Strong understanding of mechanical, industrial, heavy equipment, manufacturing, or engineering environments.
Ability to interpret technical information, engineering drawings, service procedures, and product documentation requirements.
Proficiency with modern documentation platforms, content management systems, publishing tools, and illustration software.
Experience with structured authoring, content reuse strategies, and technical publishing workflows.
Familiarity with digital content delivery methods, interactive documentation, and documentation lifecycle management.
Experience developing documentation processes, standards, workflows, and continuous improvement initiatives.
Strong communication, coaching, collaboration, and change management skills.
Exceptional organizational skills with the ability to manage multiple priorities and deadlines.
Strong analytical, problem-solving, and strategic thinking abilities.

Education and Qualifications

Minimum 5 years of experience in technical writing, technical communications, technical documentation management, or a related field.
Bachelor's degree or diploma in Technical Communication, Engineering, Information Management, Industrial Technology, or a related field.
Equivalent combinations of education, technical training, and relevant industry experience will be considered.
Experience with Paligo CMS, Adobe InDesign, and SolidWorks Composer is considered an asset.

What We Can Offer You

Family-Oriented Company: Lots of social events, BBQ’s, pizza parties and more!
Competitive Wages and Profit Sharing: In addition to competitive wages, we celebrate our financial success together through profit sharing.
RRSP Matching Program: Retirement planning? We’ve got your back!
Skills Development and Training Reimbursement: An opportunity to self-identify industry-related learning opportunities available for pre-approval and repayment.
Company-Paid Healthcare Benefits and EAP: Your well-being matters. Our healthcare benefits go beyond prescriptions and medications. Take advantage of massages, physiotherapy, vision coverage and more! Plus, our Employee and Family Assistance Program (EAP) offers many exciting free programs.
Active Social Committee: Take part in our annual family picnic, adult and children’s Christmas parties, theatre events, sporting events and tournaments, family outings, and discounted admission prices for attractions across Ontario!

Why work for Tigercat Industries group of companies?

We're more than just a company – we're a tight-knit family, who thrives on teamwork and is dedicated to pushing the boundaries of innovation. We believe in fostering a safe, encouraging and collaborative environment where your contributions and talents are valued and supported.

Interested in learning more? Visit our FAQ page or explore what our employees have to say by watching their Tigercat story!

Tigercat strives to create a respectful, accessible, and inclusive work environment. Upon individual request, hiring processes will be modified to remove barriers to accommodate those with disabilities. Should any applicant require accommodation through the application, interview, or selection processes, please contact Human Resources for assistance. Click here to read more about Tigercat’s Accessibility Plan.

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More about this job

Responsibilities

The Technical Documentation Manager will lead and mentor a team of writers and illustrators to develop and maintain high-quality technical publications for a global product range. This role involves establishing strategic vision, optimizing documentation processes, and ensuring alignment with engineering and manufacturing requirements.

Requirements

Candidates must have at least 5 years of experience in technical documentation management and a bachelor's degree in a relevant field. Strong proficiency in documentation platforms, content management systems, and the ability to interpret complex engineering information are essential.

Skills

Technical writing
Team leadership
Strategic planning
Process improvement
Content management systems
Structured authoring
Project management
Mechanical engineering knowledge
Technical documentation
Change management
Quality assurance
Digital publishing
Workflow automation
Information architecture
Analytical skills
Communication

Benefits

Profit sharing
RRSP matching program
Skills development and training reimbursement
Company-paid healthcare benefits
Employee and family assistance program
Social events

Visa sponsorship

Not detected in the job text

Keywords

Technical Documentation
Manufacturing
Engineering
Paligo CMS
Adobe InDesign
SolidWorks Composer
Technical Publications
Service Manuals
Parts Catalogs
Safety Information
Content Reuse
Digital-first Delivery
Information Architecture
Change Management
Quality Assurance
Regulatory Compliance
Product Liability
Technical Writing
Illustration Software
Workflow Automation
Documentation Lifecycle
Heavy Equipment
Industrial Technology
Information Management
Strategic Leadership
Performance Metrics
Technical Bulletins
Operator Manuals
Serviceability
Cross-functional Leadership

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