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Added 2 hours ago
FB
Warehouse Associate
Foundation Building Materials
Grande Prairie, AB
- Other
Together, FBM and UDHG’s 8,000+ Team Members are committed to operational excellence, innovation, and employee development. By combining scale, specialty expertise, and a customer-first…
Added 2 hours ago
AF
Financial Service Representative - LendDirect Office 1586
Attain Finance
Calgary, AB
- Full-time
“My nearly decade-long journey with LendDirect has been an incredible experience filled with growth, opportunity, and development. Over the years, I’ve had the privilege of working in three…
Added 2 hours ago
GD
Dynamite - Team Leader PT - Polo Park
Groupe Dynamite, Inc Garage
Winnipeg, MB
- Part-time
Reporting to the Store Manager, your main focus as a Team Lead is contributing to your store success by promoting a positive shopping experience for each customer, which will build and…
Added 2 hours ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As a member of an interprofessional team, reporting to the Manager of Patient Flow, the RN Care Coordinator provides patient-centered care, supporting patients transitioning from hospital…
Added 2 hours ago
FH
Licensed Practical Nurse, Full Scope, Ridge Meadows Hospital
Fraser Health Authority
Pitt Meadows, BC
- $32.84 to $44.96 CAD / hour
- Part-time
Under the direction of the Manager, Clinical Operations or designate and in collaboration as a member of a multidisciplinary team; performs assessments, plans, implements and evaluates…
Added 2 hours ago
LL
Location Coordinator | March Break & Summer 2027 (Verdun)
Laurus Lifestyles
Montreal, QC
- Full-time
…combine learning, creativity, physical activity, and personal development in a welcoming and inclusive…
Added 2 hours ago
TB
Senior Accountant - Treasury
The Beer Store
Bolton, ON
- Full-time
We are currently searching for a Senior Accountant - Treasury, reporting to the Senior Manager, Treasury, Pension, Tax & Shared Services. This vacancy is a full-time, permanent opportunity.…
Added 2 hours ago
SJ
Clinical Nurse Specialist, Nursing Practice SJHC
St. Joseph's Health Centre, Toronto
Toronto, ON
- Temporary
…Center. As part of the Nursing Practice team, reporting to the Manager, Nursing Practice Team you will work with other members of the Interprofessional Practice Program to support wound…
Added 2 hours ago
VR
Lifestyles Assistant | Part Time Weekends
VIVA Retirement Communities
Vaughan, ON
- Part-time
Lifestyle Assistant reports to the Lifestyle Manager. In accordance with V!VA’s vision and values the Lifestyle Assistant is responsible for the delivery of activities as designated in the…
Added 2 hours ago
FH
Licensed Practical Nurse, Full Scope, Ridge Meadows Hospital
Fraser Health Authority
Pitt Meadows, BC
- $32.84 to $44.96 CAD / hour
- Part-time
Under the direction of the Manager, Clinical Operations or designate and in collaboration as a member of a multidisciplinary team; performs assessments, plans, implements and evaluates…
Added 2 hours ago
FH
Licensed Practical Nurse, Full Scope, Ridge Meadows Hospital
Fraser Health Authority
Pitt Meadows, BC
- $32.84 to $44.96 CAD / hour
- Part-time
Under the direction of the Manager, Clinical Operations or designate and in collaboration as a member of a multidisciplinary team; performs assessments, plans, implements and evaluates…
Added 2 hours ago
OM
Sr. CAD Coordinator S5
OSI Maritime Systems
Burnaby, BC
- Full-time
Growth Opportunities: We invest in our employees' professional development and career growth with an annual employee driven development program.
Added 2 hours ago
LV
MANAGER-EN
La Vie En Rose
NL · Creston, NL
- Full-time
Under the supervision of the regional sales manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. Your…
Added 2 hours ago
IB
Manager, Business Development
International Business University
Toronto, ON
- Full-time
Join one of Canada's fastest-growing universities as our Manager, Business Development, where you will develop and activate strategic partnerships across the Greater Toronto Area (GTA)…
Added 2 hours ago
Technical Documentation Manager
Tigercat | MacDonald Steel
Brantford, ON
We are seeking a Technical Publications Manager to lead and evolve our technical documentation function. This role combines technical understanding, strategic planning, process improvement,…
Added 2 hours ago
OL
Health Care Aide - Part Time
Optima Living
Slave Lake, AB
- Part-time
Supports the development of resident personal care or service plans.
Added 2 hours ago
Insurance Advisor(Walnut Gate, Langley)
Talent Acquisition Team at Westland Insurance. Text reply only.
Langley (District), BC · Langley, BC
…assistance is available for approved work-related training/development courses leading to certification, and programs that offer professional development, including seminars and…
Added 2 hours ago
Restaurant Manager
Northland Properties
Cranbrook, BC
Development opportunities, including a GM mentorship program, as well as leadership seminars and career development plans for all managers
Added 2 hours ago
Hightide - Program Manager (Mon-Fri Days)
RainCity Housing and Support Society
Sechelt, BC
The Program Manager oversees program development and the daily operations of the site and program. The Manager develops, implements, monitors, and evaluates the program policies,…
Added 2 hours ago
JF
Restaurant Supervisor
Jollibee Foods Corporation North America
Edmonton, AB
- $17.55 CAD / hour
- Full-time
- Part-time
The Restaurant Supervisor assists the Restaurant Manager and restaurant team in the achievement of the Restaurant Business Goals through effective implementation of specific operations…
Added 2 hours ago
TA
Project Manager-FR
Top Aces
Dorval, QC
- Full-time
The Project Manager is responsible for overseeing and leading initiatives aimed at enhancing operational efficiency, productivity, and quality within the organization. This role involves…
Added 2 hours ago
LL
Location Manager | March Break & Summer 2027 (Laval)
Laurus Lifestyles
Laval, QC
- Full-time
Laurus Summer Camp is looking for an experienced and enthusiastic Location Manager to lead one of our camp locations during March Break 2027, from March 1 to March 5, with the possibility…
Added 2 hours ago
LL
Location Coordinator | March Break & Summer 2027 (Laval)
Laurus Lifestyles
Laval, QC
- Full-time
…combine learning, creativity, physical activity, and personal development in a welcoming and inclusive…
Added 2 hours ago
LL
Location Coordinator | March Break & Summer 2027 (NDG)
Laurus Lifestyles
Montreal, QC
- Full-time
…combine learning, creativity, physical activity, and personal development in a welcoming and inclusive…
Added 2 hours ago
P
Security System Configuration Specialist / Spécialiste en configuration de systèmes de sécurité électronique (CS007)
Potenco
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Technical Certification & Professional Development: Access to a structured technician certification program with progressive achievement levels, designed to recognize technical expertise,…

Tigercat | MacDonald Steel

Technical Documentation Manager

Brantford, ON, Canada

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Job details

Experience: Minimum 5 years of experience in technical writing, technical communications, technical documentation management, or a related field.
Posting language: English
Posted: Nov 9, 2026

Original job description

We are seeking a Technical Publications Manager to lead and evolve our technical documentation function. This role combines technical understanding, strategic planning, process improvement, and team leadership to ensure the delivery of accurate, effective, and scalable documentation.

As the leader of the Technical Publications team, you will be responsible for developing the vision, processes, technologies, and team capabilities required to support Tigercat's expanding product range and global customer base. You will work closely with Engineering, Manufacturing, Service, Product Support to ensure our publications meet the needs of operators, technicians, dealers, and customers worldwide.

This is an opportunity for an experienced leader who enjoys solving complex challenges, building high-performing teams, and driving continuous improvement in a fast-paced manufacturing environment.

Location: Brantford, Ontario
Please note that this is an on-site position and is not eligible for remote work.

Job Duties

Lead, mentor, and develop a team of technical writers, illustrators, and documentation specialists.
Foster a culture of accountability, collaboration, technical excellence, and continuous improvement by providing coaching, guidance, and professional development opportunities.
Manage team workloads, priorities, resources, and project assignments to ensure successful execution and delivery of publications.
Provide strategic leadership for the Technical Publications function by establishing the vision, processes, technologies, and long-term strategy required to support product development, customer support, serviceability, organizational objectives, and business growth.
Establish and monitor performance metrics and reporting processes to measure documentation quality, efficiency, content reuse, publication timelines, and overall departmental effectiveness.
Use data, performance metrics, and stakeholder feedback to drive continuous improvement initiatives and provide recommendations and updates to senior leadership.
Oversee the creation, maintenance, and delivery of operator's manuals, service manuals, parts catalogs, machine labeling artwork, safety information, technical bulletins, digital content, and related technical documentation across the full product portfolio.
Ensure all documentation is accurate, complete, consistent, user-focused, and aligned with current product configurations.
Drive improvements in documentation structure, usability, accessibility, information architecture, content reuse, and delivery formats to improve consistency, reduce duplication, and accelerate publication cycles.
Establish and maintain documentation change management processes to ensure publications remain synchronized with engineering revisions, manufacturing changes, product improvements, and evolving service requirements.
Lead the evaluation, implementation, optimization, and ongoing management of documentation tools, workflows, content management systems, publishing platforms, illustration software, and related technologies to identify gaps, mitigate risks, and drive continuous improvement.
Modernize documentation processes through structured authoring, workflow automation, content reuse, digital publishing initiatives, and digital-first delivery methods, including mobile, interactive, and connected-content solutions.
Establish and maintain documentation standards, publishing policies, and quality assurance processes to ensure technical accuracy, consistency, completeness, and quality across all published materials.
Ensure all technical publications meet applicable regulatory, safety, compliance, and product liability requirements, including the effective communication of safety-critical information, warnings, cautions, and operating procedures.
Support customer experience initiatives by delivering documentation that enhances equipment operation, maintenance, troubleshooting, and serviceability.

Skills and Experience

Demonstrated leadership experience managing teams, projects, or cross-functional initiatives.
Strong understanding of mechanical, industrial, heavy equipment, manufacturing, or engineering environments.
Ability to interpret technical information, engineering drawings, service procedures, and product documentation requirements.
Proficiency with modern documentation platforms, content management systems, publishing tools, and illustration software.
Experience with structured authoring, content reuse strategies, and technical publishing workflows.
Familiarity with digital content delivery methods, interactive documentation, and documentation lifecycle management.
Experience developing documentation processes, standards, workflows, and continuous improvement initiatives.
Strong communication, coaching, collaboration, and change management skills.
Exceptional organizational skills with the ability to manage multiple priorities and deadlines.
Strong analytical, problem-solving, and strategic thinking abilities.

Education and Qualifications

Minimum 5 years of experience in technical writing, technical communications, technical documentation management, or a related field.
Bachelor's degree or diploma in Technical Communication, Engineering, Information Management, Industrial Technology, or a related field.
Equivalent combinations of education, technical training, and relevant industry experience will be considered.
Experience with Paligo CMS, Adobe InDesign, and SolidWorks Composer is considered an asset.

What We Can Offer You

Family-Oriented Company: Lots of social events, BBQ’s, pizza parties and more!
Competitive Wages and Profit Sharing: In addition to competitive wages, we celebrate our financial success together through profit sharing.
RRSP Matching Program: Retirement planning? We’ve got your back!
Skills Development and Training Reimbursement: An opportunity to self-identify industry-related learning opportunities available for pre-approval and repayment.
Company-Paid Healthcare Benefits and EAP: Your well-being matters. Our healthcare benefits go beyond prescriptions and medications. Take advantage of massages, physiotherapy, vision coverage and more! Plus, our Employee and Family Assistance Program (EAP) offers many exciting free programs.
Active Social Committee: Take part in our annual family picnic, adult and children’s Christmas parties, theatre events, sporting events and tournaments, family outings, and discounted admission prices for attractions across Ontario!

Why work for Tigercat Industries group of companies?

We're more than just a company – we're a tight-knit family, who thrives on teamwork and is dedicated to pushing the boundaries of innovation. We believe in fostering a safe, encouraging and collaborative environment where your contributions and talents are valued and supported.

Interested in learning more? Visit our FAQ page or explore what our employees have to say by watching their Tigercat story!

Tigercat strives to create a respectful, accessible, and inclusive work environment. Upon individual request, hiring processes will be modified to remove barriers to accommodate those with disabilities. Should any applicant require accommodation through the application, interview, or selection processes, please contact Human Resources for assistance. Click here to read more about Tigercat’s Accessibility Plan.

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More about this job

Responsibilities

Lead and mentor a team of technical writers and illustrators to develop and maintain high-quality technical documentation for a global product range. Establish strategic vision, processes, and technologies to ensure documentation accuracy, consistency, and alignment with engineering and manufacturing requirements.

Requirements

Requires a minimum of 5 years of experience in technical documentation management and a bachelor's degree in a relevant field. Candidates must possess strong leadership skills and proficiency in modern documentation platforms and content management systems.

Skills

Technical writing
Team leadership
Strategic planning
Process improvement
Content management systems
Structured authoring
Project management
Change management
Technical communication
Information architecture
Digital publishing
Quality assurance
Workflow automation
Mechanical engineering knowledge
Analytical skills
Coaching

Benefits

Profit sharing
RRSP matching program
Skills development and training reimbursement
Company-paid healthcare benefits
Employee and family assistance program
Social events

Visa sponsorship

Not detected in the job text

Keywords

Technical Documentation
Technical Publications
Manufacturing
Engineering
Paligo CMS
Adobe InDesign
SolidWorks Composer
Content Management Systems
Structured Authoring
Service Manuals
Parts Catalogs
Technical Bulletins
Information Architecture
Digital Content
Regulatory Compliance
Safety Information
Workflow Automation
Content Reuse
Product Support
Change Management
Quality Assurance
Technical Writing
Illustration Software
Interactive Documentation
Digital-first Delivery
Performance Metrics
Strategic Leadership
Mentorship
Continuous Improvement

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