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Added 1 day ago
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IT Project Manager
HrBrain
Featured · Posted directly by employer
Waterloo, ON
- $70 CAD / hour
- Contract
Support the end-to-end technology delivery of the MPW Replatform project, translating project priorities into executable plans, milestones, dependencies, and measurable outcomes.
Added just now
Data Strategy & Data Enabled Solutions - Senior Manager or Associate Director
EY
Toronto, ON
EY’s Canada Tax & Law Technology Group (CTTG) is seeking an experienced Associate Director / Senior Manager, Data Strategy & Data-Enabled Solutions to help define and scale our data…
Added just now
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SAP Senior Project Manager - Northeast-Canada Market Unit
SAP Careers
Toronto, ON
- $190,000 to $240,000 CAD / year
- Full-time
…across teams, vendors, and customers. A degree in business, technology, or a related field - or equivalent experience - supports your…
Added 29 mins ago
MC
SAP OTC Service Delivery Manager – Projects & Enhancements (36082)
Myticas Consulting
Toronto, ON
- Contract
The Service Delivery Manager will be an experienced and seasoned SAP OTC lead with strong project and integration management capability. The resource will be responsible for leading small…
Added 29 mins ago
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Manager, Marketing - AGF Capital Partners
AGF Investments
Toronto, ON
- Full-time
Reporting to the Director, Marketing for AGF Capital Partners, the Manager, Marketing will lead marketing and investor communications for our affiliate businesses.
Added 29 mins ago
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Senior Manager, Procurement Platforms & Enablement
Raise
Toronto, ON
- Full-time
Successful delivery of assigned procurement technology projects and enhancements.
Added 29 mins ago
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SR Guidewire Analyst/Scrum master- Onsite
Cognizant
Toronto, ON
- Full-time
Strong experience as a Scrum Master / Agile Delivery Manager within technology transformation programs.
Added 30 mins ago
Technical Documentation Manager
Tigercat | MacDonald Steel
Brantford, ON
We are seeking a Technical Publications Manager to lead and evolve our technical documentation function. This role combines technical understanding, strategic planning, process improvement,…
Added 30 mins ago
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AI and Data - Senior Manager - Solution Architect/Tech Lead
EY
Calgary, AB
- Full-time
We are seeking a Senior Manager, Data Analytics, Solution Architect. Our IT Advisory Analytics practice works collaboratively with our clients to enhance their ability to use and interpret…
Added 30 mins ago
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Engineering Project Manager III
Legrand
Mississauga, ON
- Full-time
Legrand has an exciting opportunity for a Sr. Project Manager to join the Electrical Infrastructure division in Sr. Project Manager.
Added 30 mins ago
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AI and Data - Senior Manager - Solution Architect/Tech Lead
EY
Toronto, ON
- Full-time
We are seeking a Senior Manager, Data Analytics, Solution Architect. Our IT Advisory Analytics practice works collaboratively with our clients to enhance their ability to use and interpret…
Added 30 mins ago
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General Supervisor, Shop and Field
Komatsu
Saskatoon, SK
- Full-time
Ability to be a part of an exciting, innovative company developing new state-of-the-art technology and equipment
Added 30 mins ago
VB
Manager, Business Finance - IT Planning & Business Partnership
Vale Base Metals
Toronto, ON
- Full-time
This is a permanent, hybrid position, serving as a key bridge between Finance and Information Technology, supporting stakeholders across Canada, Brazil, Europe, and APAC.
Added 30 mins ago
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Transmission Key Accounts Manager
ATCO Gas
AB · Edmonton, AB
- Full-time
As a Transmission Key Accounts Manager, you will serve as the primary point of contact for ATCO Gas and Pipelines' largest transmission customers. Working closely with customers and…
Added 30 mins ago
AW
VP & Head of Environmental, Canada
Allied World Assurance Company
Toronto, ON
- Full-time
Partner with Claims, Legal, Finance, Actuarial, Compliance, Operations, Audit, and Information Technology teams to support business objectives and ensure operational effectiveness.
Added 45 mins ago
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Technical Account Manager
SOTI
Mississauga, ON
- Full-time
…(RCA's) for Priority 1 Cases, maintaining responsibility for the delivery of information back to the customer preventing future…
Added 45 mins ago
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Site Reliability Engineer II
TD
Toronto, ON
- Full-time
Comply with well-defined enterprise technology delivery practices and standards and project management disciplines
Added 45 mins ago
VF
Group Fitness & Registered Fitness Programs Coordinator
Vivo for Healthier Generations
Calgary, AB
- Full-time
…of Group Fitness Instructors, ensuring the coordination and delivery of high-quality, safe, and engaging experiences and programs. This role is responsible for coordinating day-to-day…
Added 59 mins ago
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Client Service Assistant, BMO Nesbitt Burns (12-month contract)
BMO
Calgary, AB · GLENMO
- Full-time
Gathers and distributes information on updates to training, guidelines, technology, and other business related information.
Added 59 mins ago
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Client Service Assistant
BMO
Red Deer, AB · RDR
- Full-time
Gathers and distributes information on updates to training, guidelines, technology, and other business related information.
Added 59 mins ago
BI
Connected Vitals Account Manager
Baxter International Inc.
AB · Vancouver, BC · Calgary, AB
- Full-time
…continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and…
Added 59 mins ago
BS
People Services Generalist
Blackline Safety
Remote, Canada
- Remote
Our team at Blackline Safety is growing! As a people-driven technology company, with a mission to make sure every worker returns home safely, we drive innovation, practice resiliency,…
Added 59 mins ago
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Manager, Finance Systems Business Analysis
Co-operators
Guelph, ON
- Full-time
Additional Information: This/these role(s) is/are currently vacant
Added 59 mins ago
IF
Engineering Manager - Frontend - Krak
Ink Foundation
Canada
- Full-time
We’re looking for a hands-on Engineering Manager to lead a cross-functional Consumer pod focused on building and scaling core Krak experiences. This leader will guide a team of Frontend…
Added 59 mins ago
IF
Product Manager II - Financial Crime Operations
Ink Foundation
Canada
- Full-time
Run the operating rhythm: a shared forum with engineering and adjacent product managers, a regular stakeholder update, and one delivery status that everyone reads the same way.
Added 59 mins ago
AM
Senior Web Developer
Alberta Medical Association (AMA)
AB · Alberta, Canada
- $89,069 to $115,790 CAD / year
- Full-time
This senior position plays a key role in the design, development, delivery, and maintenance of AMA’s web and client information systems; both member-facing web services and back-office…

Tigercat | MacDonald Steel

Technical Documentation Manager

Brantford, ON, Canada

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Job details

Experience: Minimum 5 years of experience in technical writing, technical communications, technical documentation management, or a related field.
Posting language: English
Posted: Nov 9, 2026

Original job description

We are seeking a Technical Publications Manager to lead and evolve our technical documentation function. This role combines technical understanding, strategic planning, process improvement, and team leadership to ensure the delivery of accurate, effective, and scalable documentation.

As the leader of the Technical Publications team, you will be responsible for developing the vision, processes, technologies, and team capabilities required to support Tigercat's expanding product range and global customer base. You will work closely with Engineering, Manufacturing, Service, Product Support to ensure our publications meet the needs of operators, technicians, dealers, and customers worldwide.

This is an opportunity for an experienced leader who enjoys solving complex challenges, building high-performing teams, and driving continuous improvement in a fast-paced manufacturing environment.

Location: Brantford, Ontario
Please note that this is an on-site position and is not eligible for remote work.

Job Duties

Lead, mentor, and develop a team of technical writers, illustrators, and documentation specialists.
Foster a culture of accountability, collaboration, technical excellence, and continuous improvement by providing coaching, guidance, and professional development opportunities.
Manage team workloads, priorities, resources, and project assignments to ensure successful execution and delivery of publications.
Provide strategic leadership for the Technical Publications function by establishing the vision, processes, technologies, and long-term strategy required to support product development, customer support, serviceability, organizational objectives, and business growth.
Establish and monitor performance metrics and reporting processes to measure documentation quality, efficiency, content reuse, publication timelines, and overall departmental effectiveness.
Use data, performance metrics, and stakeholder feedback to drive continuous improvement initiatives and provide recommendations and updates to senior leadership.
Oversee the creation, maintenance, and delivery of operator's manuals, service manuals, parts catalogs, machine labeling artwork, safety information, technical bulletins, digital content, and related technical documentation across the full product portfolio.
Ensure all documentation is accurate, complete, consistent, user-focused, and aligned with current product configurations.
Drive improvements in documentation structure, usability, accessibility, information architecture, content reuse, and delivery formats to improve consistency, reduce duplication, and accelerate publication cycles.
Establish and maintain documentation change management processes to ensure publications remain synchronized with engineering revisions, manufacturing changes, product improvements, and evolving service requirements.
Lead the evaluation, implementation, optimization, and ongoing management of documentation tools, workflows, content management systems, publishing platforms, illustration software, and related technologies to identify gaps, mitigate risks, and drive continuous improvement.
Modernize documentation processes through structured authoring, workflow automation, content reuse, digital publishing initiatives, and digital-first delivery methods, including mobile, interactive, and connected-content solutions.
Establish and maintain documentation standards, publishing policies, and quality assurance processes to ensure technical accuracy, consistency, completeness, and quality across all published materials.
Ensure all technical publications meet applicable regulatory, safety, compliance, and product liability requirements, including the effective communication of safety-critical information, warnings, cautions, and operating procedures.
Support customer experience initiatives by delivering documentation that enhances equipment operation, maintenance, troubleshooting, and serviceability.

Skills and Experience

Demonstrated leadership experience managing teams, projects, or cross-functional initiatives.
Strong understanding of mechanical, industrial, heavy equipment, manufacturing, or engineering environments.
Ability to interpret technical information, engineering drawings, service procedures, and product documentation requirements.
Proficiency with modern documentation platforms, content management systems, publishing tools, and illustration software.
Experience with structured authoring, content reuse strategies, and technical publishing workflows.
Familiarity with digital content delivery methods, interactive documentation, and documentation lifecycle management.
Experience developing documentation processes, standards, workflows, and continuous improvement initiatives.
Strong communication, coaching, collaboration, and change management skills.
Exceptional organizational skills with the ability to manage multiple priorities and deadlines.
Strong analytical, problem-solving, and strategic thinking abilities.

Education and Qualifications

Minimum 5 years of experience in technical writing, technical communications, technical documentation management, or a related field.
Bachelor's degree or diploma in Technical Communication, Engineering, Information Management, Industrial Technology, or a related field.
Equivalent combinations of education, technical training, and relevant industry experience will be considered.
Experience with Paligo CMS, Adobe InDesign, and SolidWorks Composer is considered an asset.

What We Can Offer You

Family-Oriented Company: Lots of social events, BBQ’s, pizza parties and more!
Competitive Wages and Profit Sharing: In addition to competitive wages, we celebrate our financial success together through profit sharing.
RRSP Matching Program: Retirement planning? We’ve got your back!
Skills Development and Training Reimbursement: An opportunity to self-identify industry-related learning opportunities available for pre-approval and repayment.
Company-Paid Healthcare Benefits and EAP: Your well-being matters. Our healthcare benefits go beyond prescriptions and medications. Take advantage of massages, physiotherapy, vision coverage and more! Plus, our Employee and Family Assistance Program (EAP) offers many exciting free programs.
Active Social Committee: Take part in our annual family picnic, adult and children’s Christmas parties, theatre events, sporting events and tournaments, family outings, and discounted admission prices for attractions across Ontario!

Why work for Tigercat Industries group of companies?

We're more than just a company – we're a tight-knit family, who thrives on teamwork and is dedicated to pushing the boundaries of innovation. We believe in fostering a safe, encouraging and collaborative environment where your contributions and talents are valued and supported.

Interested in learning more? Visit our FAQ page or explore what our employees have to say by watching their Tigercat story!

Tigercat strives to create a respectful, accessible, and inclusive work environment. Upon individual request, hiring processes will be modified to remove barriers to accommodate those with disabilities. Should any applicant require accommodation through the application, interview, or selection processes, please contact Human Resources for assistance. Click here to read more about Tigercat’s Accessibility Plan.

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More about this job

Responsibilities

Lead and mentor a team of technical writers and illustrators to develop and maintain high-quality technical documentation for a global product range. Establish strategic vision, processes, and technologies to ensure documentation accuracy, consistency, and alignment with engineering and manufacturing requirements.

Requirements

Requires a minimum of 5 years of experience in technical documentation management and a bachelor's degree in a relevant field. Candidates must possess strong leadership skills and proficiency in modern documentation platforms and content management systems.

Skills

Technical writing
Team leadership
Strategic planning
Process improvement
Content management systems
Structured authoring
Project management
Change management
Technical communication
Information architecture
Digital publishing
Quality assurance
Workflow automation
Mechanical engineering knowledge
Analytical skills
Coaching

Benefits

Profit sharing
RRSP matching program
Skills development and training reimbursement
Company-paid healthcare benefits
Employee and family assistance program
Social events

Visa sponsorship

Not detected in the job text

Keywords

Technical Documentation
Technical Publications
Manufacturing
Engineering
Paligo CMS
Adobe InDesign
SolidWorks Composer
Content Management Systems
Structured Authoring
Service Manuals
Parts Catalogs
Technical Bulletins
Information Architecture
Digital Content
Regulatory Compliance
Safety Information
Workflow Automation
Content Reuse
Product Support
Change Management
Quality Assurance
Technical Writing
Illustration Software
Interactive Documentation
Digital-first Delivery
Performance Metrics
Strategic Leadership
Mentorship
Continuous Improvement

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