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Added 7 mins ago
TP
Senior Project Manager, Level II
Toronto Pearson International Airport
Toronto, ON
- Full-time
…million and may, at the higher end, exceed $50 million. The Senior Project Manager II will drive successful outcomes, influence forward-thinking management decisions and supports the…
Added 7 mins ago
CU
Senior Records Officer
Carleton University
Ottawa, ON
- Other
…connected community inspires and empowers individuals to become change leaders who drive impact in the world while challenging conventional modes of thinking and doing. At Carleton, we are…
Added 7 mins ago
S
Client Technology Manager - Enterprise AI Solutions
SaskTel
Regina, SK
- Full-time
…Program. The program provides a parallel career path for technical management employees that promotes and supports the development of the high performance work environment critical to…
Added 7 mins ago
FC
Senior Director
Fedcap Canada
Hamilton, ON
- $160,000 to $185,000 CAD / year
- Full-time
…oversight of Fedcap Canada's employment services operations. As the senior executive responsible for Service System Management across Ontario, this position ensures operational excellence,…
Added 7 mins ago
PC
Accounting and Transaction Advisory Senior Associate (Bilingual FR/EN)
PwC Canada
Montreal, QC
- Full-time
…committed to supporting clients through moments of exceptional change by providing accounting advisory services. These services include accounting advice to our clients through acquisitions…
Added 7 mins ago
OW
Oliver Wyman -Commercial Effectiveness and Private Capital Senior Consultant / Associate
Oliver Wyman
Toronto, ON
- Full-time
Guiding clients through implementation and change management, ensuring adoption and measurable impact of new commercial strategies and tools
Added 7 mins ago
PB
Strategic Finance Manager
Pacific Blue Cross
Burnaby, BC
- Full-time
If you have experience in roles such as Strategic Finance Manager, Finance Business Partner, FP&A Manager, Finance Transformation Manager, Project Finance Manager, Programme Finance Lead,…
Added 7 mins ago
SI
Payroll Manager
Swissport International AG
Montreal, QC · St Laurent, Quebec
- Full-time
The successful candidate will be a hands-on leader with extensive payroll management experience, strong stakeholder management skills, and the ability to lead a high-performing team in a…
Added 23 mins ago
UO
Human Resources Manager
University of British Columbia
Vancouver, BC · UBCV | The Leonard S. Klinck Building (LSK)
- $8,087.08 to $12,117.08 CAD / month
- Full-time
The position will provide HR Manager support for the departments/units within the Provost and VP Academic portfolio and the Vice-President, Research and Innovation portfolio.…
Added 23 mins ago
T
Manager, Advice Center Performance Strategy
TD
Toronto, ON
- Full-time
Lead partner to management / leadership and respective teams for area of specialization with industry, external and internal, enterprise and business awareness; recognizing and anticipating…
Added 23 mins ago
T
Manager, Advice Center Coaching Design & Leader Enablement
TD
Toronto, ON
- Full-time
Lead partner to management / leadership and respective teams for area of specialization with industry, external and internal, enterprise and business awareness; recognizing and anticipating…
Added 36 mins ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Reporting to the Finance Manager, Corporate Consolidations and working with our global Husky Finance teams, the Senior Financial Analyst plays a critical role in the timely and accurate…
Added 36 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 51 mins ago
Manager, Business Enablement
British Columbia Lottery Corporation
BC · Hybrid - Kamloops or Vancouver, BC
Bachelor's degree in Human Resources, Business Administration, Organizational Development, Change Management or a related discipline, or an equivalent combination of education and…
Added 1 hour ago
T
Manager, Advice Center Performance Strategy
TD
Toronto, ON
- Full-time
Lead partner to management / leadership and respective teams for area of specialization with industry, external and internal, enterprise and business awareness; recognizing and anticipating…
Added 1 hour ago
T
Manager, Advice Center Coaching Design & Leader Enablement
TD
Toronto, ON
- Full-time
Lead partner to management / leadership and respective teams for area of specialization with industry, external and internal, enterprise and business awareness; recognizing and anticipating…
Added 1 hour ago
R
Senior Manager, Procurement Platforms & Enablement
Raise
Toronto, ON
- Full-time
We at Raise are hiring a Senior Manager, Procurement Platforms & Enablement for one of our top clients. After establishing themselves as an industry leader, they’re now expanding their team…
Added 1 hour ago
MC
Senior Manager, Data Governance (36122)
Myticas Consulting
Toronto, ON
- Full-time
They are seeking an experienced Senior Manager, Data Governance to establish and operationalize an enterprise data governance framework, ensuring data ownership, stewardship, quality,…
Added 1 hour ago
OM
Sr. CAD Coordinator S5
OSI Maritime Systems
Burnaby, BC
- Full-time
Jointly owns (with the Mechanical Design Manager) Design reviews, change management and prototype support.
Added 1 hour ago
C
SR Guidewire Analyst/Scrum master- Onsite
Cognizant
Toronto, ON
- Full-time
Scrum Master / Agile Delivery Manager – Guidewire
Added 1 hour ago
Technical Documentation Manager
Tigercat | MacDonald Steel
Brantford, ON
Establish and maintain documentation change management processes to ensure publications remain synchronized with engineering revisions, manufacturing changes, product improvements, and…
Added 1 hour ago
VS
Senior Manager, Solutions Services
Vena Solutions
Remote, Canada
- $150,110 to $203,090 CAD / year
- Full-time
- Remote
As Senior Manager, Solutions Services at Vena, you will be responsible for providing strategic direction in the development and growth of the service sales and scoping function within the…
Added 1 hour ago
T
Manager, Investments - Tangerine
Tangerine
Toronto, ON
- Full-time
Inform Senior Management on key issues, objectives and overall status of the sales team and contribute to the investments business strategy and mid-term business planning processes.
Added 1 hour ago
TA
Project Manager-FR
Top Aces
Dorval, QC
- Full-time
The Project Manager is responsible for overseeing and leading initiatives aimed at enhancing operational efficiency, productivity, and quality within the organization. This role involves…
Added 1 hour ago
W
Sr People & Culture Generalist
Wynford
Toronto, ON
- Full-time
We're looking for an experienced, hands-on Senior People & Culture Generalist who brings strong HR knowledge, sound judgment and the confidence to work independently while supporting…

Tigercat | MacDonald Steel

Technical Documentation Manager

Brantford, ON, Canada

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Job details

Experience: Minimum 5 years of experience in technical writing, technical communications, technical documentation management, or a related field.
Posting language: English
Posted: Nov 9, 2026

Original job description

We are seeking a Technical Publications Manager to lead and evolve our technical documentation function. This role combines technical understanding, strategic planning, process improvement, and team leadership to ensure the delivery of accurate, effective, and scalable documentation.

As the leader of the Technical Publications team, you will be responsible for developing the vision, processes, technologies, and team capabilities required to support Tigercat's expanding product range and global customer base. You will work closely with Engineering, Manufacturing, Service, Product Support to ensure our publications meet the needs of operators, technicians, dealers, and customers worldwide.

This is an opportunity for an experienced leader who enjoys solving complex challenges, building high-performing teams, and driving continuous improvement in a fast-paced manufacturing environment.

Location: Brantford, Ontario
Please note that this is an on-site position and is not eligible for remote work.

Job Duties

Lead, mentor, and develop a team of technical writers, illustrators, and documentation specialists.
Foster a culture of accountability, collaboration, technical excellence, and continuous improvement by providing coaching, guidance, and professional development opportunities.
Manage team workloads, priorities, resources, and project assignments to ensure successful execution and delivery of publications.
Provide strategic leadership for the Technical Publications function by establishing the vision, processes, technologies, and long-term strategy required to support product development, customer support, serviceability, organizational objectives, and business growth.
Establish and monitor performance metrics and reporting processes to measure documentation quality, efficiency, content reuse, publication timelines, and overall departmental effectiveness.
Use data, performance metrics, and stakeholder feedback to drive continuous improvement initiatives and provide recommendations and updates to senior leadership.
Oversee the creation, maintenance, and delivery of operator's manuals, service manuals, parts catalogs, machine labeling artwork, safety information, technical bulletins, digital content, and related technical documentation across the full product portfolio.
Ensure all documentation is accurate, complete, consistent, user-focused, and aligned with current product configurations.
Drive improvements in documentation structure, usability, accessibility, information architecture, content reuse, and delivery formats to improve consistency, reduce duplication, and accelerate publication cycles.
Establish and maintain documentation change management processes to ensure publications remain synchronized with engineering revisions, manufacturing changes, product improvements, and evolving service requirements.
Lead the evaluation, implementation, optimization, and ongoing management of documentation tools, workflows, content management systems, publishing platforms, illustration software, and related technologies to identify gaps, mitigate risks, and drive continuous improvement.
Modernize documentation processes through structured authoring, workflow automation, content reuse, digital publishing initiatives, and digital-first delivery methods, including mobile, interactive, and connected-content solutions.
Establish and maintain documentation standards, publishing policies, and quality assurance processes to ensure technical accuracy, consistency, completeness, and quality across all published materials.
Ensure all technical publications meet applicable regulatory, safety, compliance, and product liability requirements, including the effective communication of safety-critical information, warnings, cautions, and operating procedures.
Support customer experience initiatives by delivering documentation that enhances equipment operation, maintenance, troubleshooting, and serviceability.

Skills and Experience

Demonstrated leadership experience managing teams, projects, or cross-functional initiatives.
Strong understanding of mechanical, industrial, heavy equipment, manufacturing, or engineering environments.
Ability to interpret technical information, engineering drawings, service procedures, and product documentation requirements.
Proficiency with modern documentation platforms, content management systems, publishing tools, and illustration software.
Experience with structured authoring, content reuse strategies, and technical publishing workflows.
Familiarity with digital content delivery methods, interactive documentation, and documentation lifecycle management.
Experience developing documentation processes, standards, workflows, and continuous improvement initiatives.
Strong communication, coaching, collaboration, and change management skills.
Exceptional organizational skills with the ability to manage multiple priorities and deadlines.
Strong analytical, problem-solving, and strategic thinking abilities.

Education and Qualifications

Minimum 5 years of experience in technical writing, technical communications, technical documentation management, or a related field.
Bachelor's degree or diploma in Technical Communication, Engineering, Information Management, Industrial Technology, or a related field.
Equivalent combinations of education, technical training, and relevant industry experience will be considered.
Experience with Paligo CMS, Adobe InDesign, and SolidWorks Composer is considered an asset.

What We Can Offer You

Family-Oriented Company: Lots of social events, BBQ’s, pizza parties and more!
Competitive Wages and Profit Sharing: In addition to competitive wages, we celebrate our financial success together through profit sharing.
RRSP Matching Program: Retirement planning? We’ve got your back!
Skills Development and Training Reimbursement: An opportunity to self-identify industry-related learning opportunities available for pre-approval and repayment.
Company-Paid Healthcare Benefits and EAP: Your well-being matters. Our healthcare benefits go beyond prescriptions and medications. Take advantage of massages, physiotherapy, vision coverage and more! Plus, our Employee and Family Assistance Program (EAP) offers many exciting free programs.
Active Social Committee: Take part in our annual family picnic, adult and children’s Christmas parties, theatre events, sporting events and tournaments, family outings, and discounted admission prices for attractions across Ontario!

Why work for Tigercat Industries group of companies?

We're more than just a company – we're a tight-knit family, who thrives on teamwork and is dedicated to pushing the boundaries of innovation. We believe in fostering a safe, encouraging and collaborative environment where your contributions and talents are valued and supported.

Interested in learning more? Visit our FAQ page or explore what our employees have to say by watching their Tigercat story!

Tigercat strives to create a respectful, accessible, and inclusive work environment. Upon individual request, hiring processes will be modified to remove barriers to accommodate those with disabilities. Should any applicant require accommodation through the application, interview, or selection processes, please contact Human Resources for assistance. Click here to read more about Tigercat’s Accessibility Plan.

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More about this job

Responsibilities

Lead and mentor a team of technical writers and illustrators to develop and maintain high-quality technical documentation for a global product range. Establish strategic vision, processes, and technologies to ensure documentation accuracy, consistency, and alignment with engineering and manufacturing requirements.

Requirements

Requires a minimum of 5 years of experience in technical documentation management and a bachelor's degree in a relevant field. Candidates must possess strong leadership skills and proficiency in modern documentation platforms and content management systems.

Skills

Technical writing
Team leadership
Strategic planning
Process improvement
Content management systems
Structured authoring
Project management
Change management
Technical communication
Information architecture
Digital publishing
Quality assurance
Workflow automation
Mechanical engineering knowledge
Analytical skills
Coaching

Benefits

Profit sharing
RRSP matching program
Skills development and training reimbursement
Company-paid healthcare benefits
Employee and family assistance program
Social events

Visa sponsorship

Not detected in the job text

Keywords

Technical Documentation
Technical Publications
Manufacturing
Engineering
Paligo CMS
Adobe InDesign
SolidWorks Composer
Content Management Systems
Structured Authoring
Service Manuals
Parts Catalogs
Technical Bulletins
Information Architecture
Digital Content
Regulatory Compliance
Safety Information
Workflow Automation
Content Reuse
Product Support
Change Management
Quality Assurance
Technical Writing
Illustration Software
Interactive Documentation
Digital-first Delivery
Performance Metrics
Strategic Leadership
Mentorship
Continuous Improvement

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