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Added 13 mins ago
BT
Standards and Training Specialist
Baker Tilly Canada
Peterborough, ON
- Full-time
Reporting to the Manager of Professional Standards and Training, this role plays a key part in supporting the professional development of our assurance team and upholding our commitment to…
Added 13 mins ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Knowledge of kitchen – operations, methods, quality assurance of products.
Added 1 hour ago
AC
Manager, Assurance and Accounting
ACCA Careers
Campbell River, BC
- Full-time
Make an impact with our Assurance & Accounting team as a Manager. This diverse team of professionals are dedicated to exceeding clients’ unique needs within a rapidly evolving business and…
Added 2 hours ago
BC
Medical Radiation Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager of Diagnostic Imaging, you will be responsible for performing quality diagnostic procedures in accordance with the College of Medical Radiation Technologists and…
Added 3 hours ago
SM
29954-RFR-DTS-071 – Project Manager
S M Software Solutions Inc
Winnipeg, MB
- Full-time
We are seeking an experienced Project Manager with a minimum of 10 years of experience managing Information Technology projects, along with a valid PMP or PRINCE2 Practitioner…
Added 4 hours ago
RI
Data Management Officer - National - Yemen - Aden
Relief International
Aden
- Full-time
The Data Management Officer plays a key role in ensuring the accuracy, integrity, quality, security, and confidentiality of Project data across all operational areas. The position is…
Added 4 hours ago
WC
OMNI Assistant Manager
Walmart Canada
Smiths Falls, ON
- Full-time
Executes and monitors asset protection and safety controls; maintains quality assurance standards; oversees safety and operational reviews while ensuring compliance with Walmart policies…
Added 4 hours ago
W
OMNI Assistant Manager
Walmart
Smiths Falls, ON
- Full-time
3. Executes and monitors asset protection and safety controls; maintains quality assurance standards; oversees safety and operational reviews while ensuring compliance with Walmart policies…
Added 4 hours ago
P&
eRetail Search Campaign Manager // Gestionnaire de campagnes de recherche en commerce électronique
Procter & Gamble
Toronto, ON
- Full-time
We are looking for a full-time a Paid E-Retail Search Campaign Manager to join P&G Canada in Toronto. The Paid E-Retail Search Campaign Manager role is an integral part of both the Category…
Added 5 hours ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Knowledge of kitchen – operations, methods, quality assurance of products.
Added 5 hours ago
BV
ANALYST I
Bureau Veritas | Marine & Offshore
Mississauga, ON
- Full-time
Sound knowledge of sample handling procedures to ensure continuity and integrity of samples through compliance with laboratory procedures and quality assurance protocols
Added 5 hours ago
Agricultural Climate Modelling Intern
Ontario Soil and Crop Improvement Association
Guelph, ON
Reports To: Senior Manager, Research Programs and Operations
Added 7 hours ago
I
Sort Supervisor
Intelcom
Quebec, QC
- Full-time
The process is simple: If your profile catches our attention, a member of our recruitment team will contact you for an initial conversation. Then, you’ll meet directly with the site manager.
Added 13 hours ago
PR
Project Manager
PuroClean Restoration Markham - Scarborough
Toronto, ON · Etobicoke, ON
- Full-time
Role Description The Project Manager is a full-time, on-site role based in Etobicoke, ON, responsible for overseeing restoration projects from initial assessment through completion. Daily…
Added 15 hours ago
Junior Personal Lines Auditor
My Insurance Broker
Thornhill, ON
Assist in preparing and delivering audit reports to the auditing manager, based on workflow requirements.
Added 16 hours ago
NA
Senior Security Systems Technician
New Age Group
Concord, ON
- Full-time
…installations, commissioning, troubleshooting, inspections, quality assurance, customer training, and mentoring junior…
Added 16 hours ago
NA
Level II Security Systems Technician
New Age Group
Concord, ON
- $45 USD / hour
- Full-time
…installations, commissioning, troubleshooting, inspections, quality assurance, customer training, and mentoring junior…
Added 19 hours ago
BC
Medical Radiation Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager of Diagnostic Imaging, you will be responsible for performing quality diagnostic procedures in accordance with the College of Medical Radiation Technologists and…
Added 20 hours ago
SM
29954-RFR-DTS-071 – Project Manager
S M Software Solutions Inc
Winnipeg, MB
- Full-time
We are seeking an experienced Project Manager with a minimum of 10 years of experience managing Information Technology projects, along with a valid PMP or PRINCE2 Practitioner…
Added 21 hours ago
BT
Audit & Accounting Manager
Baker Tilly Canada
Vancouver, BC
- Full-time
Quality Assurance - Ensure all audit engagements adhere to the firm's quality control standards, best practices, and ethical guidelines. Review and sign off on audit documentation to verify…
Added 21 hours ago
Production Mechanical Technician
Apotex
Brantford, ON
Work closely with production, engineering, and quality to resolve issues and improve processes.
Added 21 hours ago
BC
Quality Assurance Technician
Brockmann Chocolate Inc.
Delta, BC
- Full-time
The Quality Assurance (QA) Technician plays a key role in ensuring that all products manufactured by Brockmann’s Chocolates meet the highest standards of safety, quality, and compliance.…
Added 22 hours ago
MG
Project Manager
Mecharm Group
Canada
- Full-time
Role Description This is a full-time, on-site Project Manager role based in Canada. The Project Manager will oversee construction and development projects from initiation through…
Added 22 hours ago
H
Designer
HRVST
Remote, Canada
- $60,000 to $75,000 CAD / year
- Full-time
- Remote
The Designer is responsible for ensuring HRVST’s creative output is high-quality, strategic, and aligned with client goals. You’ll be expected to evaluate design options, push big ideas…
Added 22 hours ago
H
Developer
HRVST
Remote, Canada
- $65,000 to $80,000 CAD / year
- Full-time
- Remote
The Developer works hand in hand with their pod’s Designer and Account Manager to translate design into scalable, high-quality technical solutions, while collaborating with the wider…

Closed listing

Tigercat | MacDonald Steel

Technical Publications Manager

Brantford, ON, Canada

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Experience: Minimum 5 years of experience in technical writing, technical communications, technical documentation management, or a related field.
Posting language: English
Posted: Sep 28, 2026

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Original job description

Archived listing. The details below describe a past opening.

We are seeking a Technical Publications Manager to lead and evolve our technical documentation function. This role combines technical understanding, strategic planning, process improvement, and team leadership to ensure the delivery of accurate, effective, and scalable documentation.

As the leader of the Technical Publications team, you will be responsible for developing the vision, processes, technologies, and team capabilities required to support Tigercat's expanding product range and global customer base. You will work closely with Engineering, Manufacturing, Service, Product Support to ensure our publications meet the needs of operators, technicians, dealers, and customers worldwide.

This is an opportunity for an experienced leader who enjoys solving complex challenges, building high-performing teams, and driving continuous improvement in a fast-paced manufacturing environment.

Location: Brantford, Ontario
Please note that this is an on-site position and is not eligible for remote work.

Job Duties

Lead, mentor, and develop a team of technical writers, illustrators, and documentation specialists.
Foster a culture of accountability, collaboration, technical excellence, and continuous improvement by providing coaching, guidance, and professional development opportunities.
Manage team workloads, priorities, resources, and project assignments to ensure successful execution and delivery of publications.
Provide strategic leadership for the Technical Publications function by establishing the vision, processes, technologies, and long-term strategy required to support product development, customer support, serviceability, organizational objectives, and business growth.
Establish and monitor performance metrics and reporting processes to measure documentation quality, efficiency, content reuse, publication timelines, and overall departmental effectiveness.
Use data, performance metrics, and stakeholder feedback to drive continuous improvement initiatives and provide recommendations and updates to senior leadership.
Oversee the creation, maintenance, and delivery of operator's manuals, service manuals, parts catalogs, machine labeling artwork, safety information, technical bulletins, digital content, and related technical documentation across the full product portfolio.
Ensure all documentation is accurate, complete, consistent, user-focused, and aligned with current product configurations.
Drive improvements in documentation structure, usability, accessibility, information architecture, content reuse, and delivery formats to improve consistency, reduce duplication, and accelerate publication cycles.
Establish and maintain documentation change management processes to ensure publications remain synchronized with engineering revisions, manufacturing changes, product improvements, and evolving service requirements.
Lead the evaluation, implementation, optimization, and ongoing management of documentation tools, workflows, content management systems, publishing platforms, illustration software, and related technologies to identify gaps, mitigate risks, and drive continuous improvement.
Modernize documentation processes through structured authoring, workflow automation, content reuse, digital publishing initiatives, and digital-first delivery methods, including mobile, interactive, and connected-content solutions.
Establish and maintain documentation standards, publishing policies, and quality assurance processes to ensure technical accuracy, consistency, completeness, and quality across all published materials.
Ensure all technical publications meet applicable regulatory, safety, compliance, and product liability requirements, including the effective communication of safety-critical information, warnings, cautions, and operating procedures.
Support customer experience initiatives by delivering documentation that enhances equipment operation, maintenance, troubleshooting, and serviceability.

Skills and Experience

Demonstrated leadership experience managing teams, projects, or cross-functional initiatives.
Strong understanding of mechanical, industrial, heavy equipment, manufacturing, or engineering environments.
Ability to interpret technical information, engineering drawings, service procedures, and product documentation requirements.
Proficiency with modern documentation platforms, content management systems, publishing tools, and illustration software.
Experience with structured authoring, content reuse strategies, and technical publishing workflows.
Familiarity with digital content delivery methods, interactive documentation, and documentation lifecycle management.
Experience developing documentation processes, standards, workflows, and continuous improvement initiatives.
Strong communication, coaching, collaboration, and change management skills.
Exceptional organizational skills with the ability to manage multiple priorities and deadlines.
Strong analytical, problem-solving, and strategic thinking abilities.

Education and Qualifications

Minimum 5 years of experience in technical writing, technical communications, technical documentation management, or a related field.
Bachelor's degree or diploma in Technical Communication, Engineering, Information Management, Industrial Technology, or a related field.
Equivalent combinations of education, technical training, and relevant industry experience will be considered.
Experience with Paligo CMS, Adobe InDesign, and SolidWorks Composer is considered an asset.

What We Can Offer You

Family-Oriented Company: Lots of social events, BBQ’s, pizza parties and more!
Competitive Wages and Profit Sharing: In addition to competitive wages, we celebrate our financial success together through profit sharing.
RRSP Matching Program: Retirement planning? We’ve got your back!
Skills Development and Training Reimbursement: An opportunity to self-identify industry-related learning opportunities available for pre-approval and repayment.
Company-Paid Healthcare Benefits and EAP: Your well-being matters. Our healthcare benefits go beyond prescriptions and medications. Take advantage of massages, physiotherapy, vision coverage and more! Plus, our Employee and Family Assistance Program (EAP) offers many exciting free programs.
Active Social Committee: Take part in our annual family picnic, adult and children’s Christmas parties, theatre events, sporting events and tournaments, family outings, and discounted admission prices for attractions across Ontario!

Why work for Tigercat Industries group of companies?

We're more than just a company – we're a tight-knit family, who thrives on teamwork and is dedicated to pushing the boundaries of innovation. We believe in fostering a safe, encouraging and collaborative environment where your contributions and talents are valued and supported.

Interested in learning more? Visit our FAQ page or explore what our employees have to say by watching their Tigercat story!

Tigercat strives to create a respectful, accessible, and inclusive work environment. Upon individual request, hiring processes will be modified to remove barriers to accommodate those with disabilities. Should any applicant require accommodation through the application, interview, or selection processes, please contact Human Resources for assistance. Click here to read more about Tigercat’s Accessibility Plan.

About employer

More about this job

Responsibilities

Lead and mentor a team of technical writers and illustrators to develop high-quality documentation for a global product range. Establish strategic vision, processes, and technologies to ensure accurate and scalable technical publications across the organization.

Requirements

Requires a minimum of 5 years of experience in technical documentation management and a bachelor's degree in a relevant field. Candidates must possess strong leadership skills and proficiency in modern documentation platforms and publishing workflows.

Skills

Technical writing
Team leadership
Strategic planning
Process improvement
Content management systems
Structured authoring
Project management
Mechanical engineering
Quality assurance
Change management
Digital publishing
Workflow automation
Technical communication
Analytical skills
Problem-solving

Benefits

Profit sharing
RRSP matching program
Skills development and training reimbursement
Company-paid healthcare benefits
Employee and family assistance program
Social events
Discounted admission prices for attractions

Visa sponsorship

Not detected in the job text

Keywords

Technical Publications
Manufacturing
Engineering
Paligo CMS
Adobe InDesign
SolidWorks Composer
Service Manuals
Parts Catalogs
Information Architecture
Content Reuse
Technical Accuracy
Regulatory Compliance
Safety Information
Digital-first delivery
Interactive documentation
Documentation standards
Performance metrics
Cross-functional collaboration
Heavy equipment
Industrial technology

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