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Added 4 hours ago
AS
AI Developer
AgileGrid Solutions
Canada
- Full-time
We're seeking a highly skilled and innovative Senior AI Developer to join our expanding team at Intact Financial. This role offers an exciting opportunity to contribute to cutting-edge AI…
Added 4 hours ago
SC
Senior Analytics Engineer
Securian Canada
Toronto, ON
- $100,000 to $130,000 CAD / year
- Full-time
Develop analytical foundations that support advanced analytics, machine learning, and emerging AI capabilities.
Added 4 hours ago
SC
Director, Analytics & Insights
Securian Canada
Toronto, ON
- $130,000 to $170,000 CAD / year
- Full-time
Identify practical opportunities where advanced analytics, machine learning, predictive modeling, and AI can create measurable business value.
Added 4 hours ago
SC
Director, Analytics & Insights
Securian Canada
Waterloo, ON
- $130,000 to $170,000 CAD / year
- Full-time
Identify practical opportunities where advanced analytics, machine learning, predictive modeling, and AI can create measurable business value.
Added 4 hours ago
SC
Senior Analytics Engineer
Securian Canada
Waterloo, ON
- $100,000 to $130,000 CAD / year
- Full-time
Develop analytical foundations that support advanced analytics, machine learning, and emerging AI capabilities.
Added 8 hours ago
ET
Sr. Embedded DSP Engineer
ESS Technology, Inc.
Kelowna, BC
- Full-time
Experience with AI or machine-learning based audio algorithms is highly desirable, including noise reduction, echo cancellation, wake-word detection, voice enhancement, source separation,…
Added 12 hours ago
K
Senior Manager - Senior Tech Lead – AI & Technology Transformation
KPMG
Montreal, QC
- Full-time
Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences…
Added 14 hours ago
Technical Publications Manager
Tigercat | MacDonald Steel
Brantford, ON
Use data, performance metrics, and stakeholder feedback to drive continuous improvement initiatives and provide recommendations and updates to senior leadership.
Added 20 hours ago
ES
Senior Product Manager | Applied AI
EPAM Systems
Canada
- Full-time
…AI-powered features - not the ability to build, train or tune machine-learning models as an ML engineer or data scientist…
Added 21 hours ago
A
Management Consulting Senior Analyst (CPA Candidate)
Accenture
Ottawa, ON · Toronto, ON
- Full-time
Interest in AI, machine learning, and intelligent automation applications within finance and accounting.
Added 23 hours ago
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Principal AI/ML Engineer
lululemon
Vancouver, BC
- Full-time
…operates and delivers value. You will leverage deep expertise in machine learning systems, generative AI, MLOps , and platform architecture to shape company-wide technical strategy and…
Added 1 day ago
CG
Manager, Risk Modelling
Canada Guaranty
Toronto, ON
- $100,000 to $130,000 CAD / year
- Full-time
Effectively communicate findings and insights to Executives and senior management in a concise and easy-to-understand way.
Added 1 day ago
MC
Principal Banking Cloud Architect | Client Partner | Technology Consulting (35568)
Myticas Consulting
Toronto, ON
- Full-time
…relationship skills. You will serve as a trusted advisor to senior banking executives, helping shape technology strategy while expanding long-term client…
Added 1 day ago
SK
Senior Data Scientist
Sokoni Kwetu
London, ON
- Full-time
…in our clients’ core business processes.About the roleAs a Senior Data Scientist, you will lead high-impact AI projects and shape the technical direction of bespoke solutions for some of…
Added 1 day ago
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Sr. Software Development Engineer / Principal, Software Development Engineer
Workday
Vancouver, BC · Canada, BC, Vancouver
- Full-time
The AI Model Serving team is the engine behind every production Workday agent and machine learning use case. We own the services that power all production AI workloads, serving as the…
Added 1 day ago
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Senior Manager, Credit Risk Strategy Oversight
BMO
Toronto, ON · BMOPLACE
- Full-time
Join a purpose‑driven team at the core of BMO’s risk management ecosystem. As the Senior Manager, Credit Risk Strategy Oversight, you will provide independent, forward‑looking challenge on…
Added 1 day ago
M
Manager / Senior Manager, AI Model Risk Governance, Standards & Enablement
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Establish governance requirements and risk management expectations for machine learning, Generative AI, foundation models, retrieval-augmented generation (RAG), and Agentic AI solutions.
Added 1 day ago
AM
IOHUB Design Verification Engineer
Advanced Micro Devices, Inc
Markham, ON
- Full-time
…interconnect IP for AMD products, including discrete GPUs, machine learning products, APUs, servers, and game consoles. The global NBIO organization operates seamlessly across China, North…
Added 1 day ago
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Senior Manager, AI Strategy & Business Development
Avanade
Toronto, ON
- Full-time
10 or more years of experience across Artificial Intelligence, Machine Learning, Data Science, advanced analytics, or related technology consulting disciplines.
Added 1 day ago
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SENIOR BUSINESS ADVISOR, AI
BDC
Montreal, QC
- Full-time
Strong understanding of AI concepts (e.g., machine learning, NLP, generative AI) at a conceptual and applied business level (not hands‑on model development).
Added 1 day ago
Senior Manager, Document Management Platforms (COR.TRANSFORM)
Symcor
Mississauga, ON
The Senior Manager, COR.TRANSFORM leads the team responsible for implementing, maintaining, and supporting Symcor’s Document Management platforms, ensuring solutions meet business,…
Added 1 day ago
SE
Manager, DtC (Retail/Ecomm) Data Analytics
Samsung Electronics
Mississauga, ON
- Full-time
Subsidized Cafeteria; including free Starbucks coffee/latte machine
Added 1 day ago
V
Lead Software Engineer
Virtusa
Toronto, ON
- Full-time
AI & Machine Learning: Advanced knowledge of LLMs, Vectors, Prompt Engineering, and Model Context Protocol (MCP).
Added 1 day ago
V
Emerging Niche Sales- Retail, CPG and Manufacturing
Virtusa
Toronto, ON
- Full-time
…transformation services. You should be comfortable speaking with both senior level technology, and non-technology buyers. You can interact at a strategic level, convey complex concepts and…
Added 1 day ago
OP
Model Developer
Ontario Power Generation
Toronto, ON
- Full-time
Reporting to the Senior Manager, Model Development & Analytics, the Model Developer will build and enhance best-in-class electricity market models and use analytical tools to ensure the…

Tigercat | MacDonald Steel

Technical Publications Manager

Brantford, ON, Canada

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Job details

Experience: Minimum 5 years of experience in technical writing, technical communications, technical documentation management, or a related field.
Posting language: English
Posted: Oct 7, 2026

Original job description

We are seeking a Technical Publications Manager to lead and evolve our technical documentation function. This role combines technical understanding, strategic planning, process improvement, and team leadership to ensure the delivery of accurate, effective, and scalable documentation.

As the leader of the Technical Publications team, you will be responsible for developing the vision, processes, technologies, and team capabilities required to support Tigercat's expanding product range and global customer base. You will work closely with Engineering, Manufacturing, Service, Product Support to ensure our publications meet the needs of operators, technicians, dealers, and customers worldwide.

This is an opportunity for an experienced leader who enjoys solving complex challenges, building high-performing teams, and driving continuous improvement in a fast-paced manufacturing environment.

Location: Brantford, Ontario
Please note that this is an on-site position and is not eligible for remote work.

Job Duties

Lead, mentor, and develop a team of technical writers, illustrators, and documentation specialists.
Foster a culture of accountability, collaboration, technical excellence, and continuous improvement by providing coaching, guidance, and professional development opportunities.
Manage team workloads, priorities, resources, and project assignments to ensure successful execution and delivery of publications.
Provide strategic leadership for the Technical Publications function by establishing the vision, processes, technologies, and long-term strategy required to support product development, customer support, serviceability, organizational objectives, and business growth.
Establish and monitor performance metrics and reporting processes to measure documentation quality, efficiency, content reuse, publication timelines, and overall departmental effectiveness.
Use data, performance metrics, and stakeholder feedback to drive continuous improvement initiatives and provide recommendations and updates to senior leadership.
Oversee the creation, maintenance, and delivery of operator's manuals, service manuals, parts catalogs, machine labeling artwork, safety information, technical bulletins, digital content, and related technical documentation across the full product portfolio.
Ensure all documentation is accurate, complete, consistent, user-focused, and aligned with current product configurations.
Drive improvements in documentation structure, usability, accessibility, information architecture, content reuse, and delivery formats to improve consistency, reduce duplication, and accelerate publication cycles.
Establish and maintain documentation change management processes to ensure publications remain synchronized with engineering revisions, manufacturing changes, product improvements, and evolving service requirements.
Lead the evaluation, implementation, optimization, and ongoing management of documentation tools, workflows, content management systems, publishing platforms, illustration software, and related technologies to identify gaps, mitigate risks, and drive continuous improvement.
Modernize documentation processes through structured authoring, workflow automation, content reuse, digital publishing initiatives, and digital-first delivery methods, including mobile, interactive, and connected-content solutions.
Establish and maintain documentation standards, publishing policies, and quality assurance processes to ensure technical accuracy, consistency, completeness, and quality across all published materials.
Ensure all technical publications meet applicable regulatory, safety, compliance, and product liability requirements, including the effective communication of safety-critical information, warnings, cautions, and operating procedures.
Support customer experience initiatives by delivering documentation that enhances equipment operation, maintenance, troubleshooting, and serviceability.

Skills and Experience

Demonstrated leadership experience managing teams, projects, or cross-functional initiatives.
Strong understanding of mechanical, industrial, heavy equipment, manufacturing, or engineering environments.
Ability to interpret technical information, engineering drawings, service procedures, and product documentation requirements.
Proficiency with modern documentation platforms, content management systems, publishing tools, and illustration software.
Experience with structured authoring, content reuse strategies, and technical publishing workflows.
Familiarity with digital content delivery methods, interactive documentation, and documentation lifecycle management.
Experience developing documentation processes, standards, workflows, and continuous improvement initiatives.
Strong communication, coaching, collaboration, and change management skills.
Exceptional organizational skills with the ability to manage multiple priorities and deadlines.
Strong analytical, problem-solving, and strategic thinking abilities.

Education and Qualifications

Minimum 5 years of experience in technical writing, technical communications, technical documentation management, or a related field.
Bachelor's degree or diploma in Technical Communication, Engineering, Information Management, Industrial Technology, or a related field.
Equivalent combinations of education, technical training, and relevant industry experience will be considered.
Experience with Paligo CMS, Adobe InDesign, and SolidWorks Composer is considered an asset.

What We Can Offer You

Family-Oriented Company: Lots of social events, BBQ’s, pizza parties and more!
Competitive Wages and Profit Sharing: In addition to competitive wages, we celebrate our financial success together through profit sharing.
RRSP Matching Program: Retirement planning? We’ve got your back!
Skills Development and Training Reimbursement: An opportunity to self-identify industry-related learning opportunities available for pre-approval and repayment.
Company-Paid Healthcare Benefits and EAP: Your well-being matters. Our healthcare benefits go beyond prescriptions and medications. Take advantage of massages, physiotherapy, vision coverage and more! Plus, our Employee and Family Assistance Program (EAP) offers many exciting free programs.
Active Social Committee: Take part in our annual family picnic, adult and children’s Christmas parties, theatre events, sporting events and tournaments, family outings, and discounted admission prices for attractions across Ontario!

Why work for Tigercat Industries group of companies?

We're more than just a company – we're a tight-knit family, who thrives on teamwork and is dedicated to pushing the boundaries of innovation. We believe in fostering a safe, encouraging and collaborative environment where your contributions and talents are valued and supported.

Interested in learning more? Visit our FAQ page or explore what our employees have to say by watching their Tigercat story!

Tigercat strives to create a respectful, accessible, and inclusive work environment. Upon individual request, hiring processes will be modified to remove barriers to accommodate those with disabilities. Should any applicant require accommodation through the application, interview, or selection processes, please contact Human Resources for assistance. Click here to read more about Tigercat’s Accessibility Plan.

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More about this job

Responsibilities

Lead and mentor a team of technical writers and illustrators to develop and maintain high-quality technical documentation for a global product range. Establish strategic processes, technologies, and performance metrics to ensure documentation accuracy, consistency, and alignment with engineering and manufacturing requirements.

Requirements

Requires a minimum of 5 years of experience in technical documentation management and a bachelor's degree in a relevant field. Candidates must possess strong leadership skills and proficiency in modern documentation platforms and content management systems.

Skills

Technical writing
Team leadership
Strategic planning
Process improvement
Content management systems
Structured authoring
Project management
Mechanical engineering
Technical documentation
Change management
Quality assurance
Digital publishing
Workflow automation
Information architecture
Coaching

Benefits

Profit sharing
RRSP matching program
Company-paid healthcare benefits
Employee and family assistance program
Skills development and training reimbursement
Social events

Visa sponsorship

Not detected in the job text

Keywords

Technical Publications
Engineering
Manufacturing
Paligo CMS
Adobe InDesign
SolidWorks Composer
Technical Writing
Service Manuals
Parts Catalogs
Safety Information
Content Reuse
Digital-first delivery
Information Architecture
Regulatory Compliance
Product Support
Technical Bulletins
Illustration Software
Documentation Lifecycle
Continuous Improvement
Cross-functional leadership

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