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Added 1 hour ago
Regional Sales Manager, Nuclear
Mattr
Toronto, ON · Vaughan, ON · Etobicoke, ON
Shawflex is the market leader and a trusted brand in the Electrical Infrastructure industry with a wide variety of wire and cable solutions from common to custom. Our business model thrives…
Added 1 hour ago
GD
Customer Service Representative - Contract
Groupe Dynamite
Mont-Royal, QC
- Contract
Reporting to your Team Leader and Supervisor, as a GARAGE/ DYNAMITE Customer Relationship Ambassador, you are the voice of the brand. You are genuine and you care about the people around…
Added 1 hour ago
WW
Industry Advisor-Manufacturing & Distribution
World Wide Technology
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Industry "Voice" for WWT delivery teams during project planning, solution implementation, integration and startup
Added 1 hour ago
C
Assistant Operations Manager
CBRE
Toronto, ON
- Full-time
Coordinate activities with project teams and construction groups to ensure property interests are represented and protected.
Added 1 hour ago
MI
Field Operations Supervisor
Marr Industrial Coatings Inc
Winnipeg, MB
- Full-time
A hands-on leader who understands what it takes to get the job done
Added 2 hours ago
R
Stage - Hiver 2027 - Ingénieur client et Nouveau programme moteur / Internship - Winter 2027 - Customer Engineering & New Engine Program
RTX
Longueuil, QC
- Full-time
Pratt & Whitney Canada (P&WC) est un leader mondial de l’innovation aérospatiale, dont le siège social est situé à Longueuil, au Québec, depuis 1928. Nous concevons et fabriquons des…
Added 4 hours ago
SG
Regional Restaurant Manager
Sidebar Grill
Chilliwack, BC
- Full-time
…operational excellence (maintaining peak performance in Langley) and project management/launch execution (getting Chilliwack ready for a flawless…
Added 5 hours ago
Winter 2027: Sessional Lecturer: LMP2351H Leadership (0.25FCE)
University of Toronto
Toronto, ON
…motivations, and tendencies are vital for effective leadership, and a leader’s ability to adapt to different teams and environments. Equally as important is to understand how others see you…
Added 6 hours ago
S
Mechanical Engineering Student - Buildings (Winter 2027) – 4-8 Month Term
Stantec
Vancouver, BC
- Full-time
Facilitate and ensure the quality of the project deliverables.
Added 6 hours ago
DL
Coral Project Volunteer
DiveRACE Liveaboard
Southern Gulf Islands, BC
- Full-time
Added 6 hours ago
KR
CNC Team Lead
Kellow Recruiting
ON · Durham, ON
- Full-time
This is a custom, high mix, low volume environment, not repetitive production machining. Every project brings different specifications, setups and machining requirements.
Added 6 hours ago
FH
Rooms Supervisor, INSPIRE Participant - 18 Month Contract
Fairmont Hotels & Resorts
Toronto, ON
- Contract
A Property Project provides you with the opportunity to shine, showcasing your skillset, and innovative attributes
Added 7 hours ago
C
Senior Project Manager
CBRE
Victoria, BC
- Full-time
As a CBRE Project Management Sr. Consultant, you will be responsible for providing consulting services to an assigned market or high-profile client accounts to help achieve the company's…
Added 7 hours ago
D
Logistics Manager, North America - Ary, ON, Canada
dsm-firmenich
Ayr, ON
- Full-time
ANH, in the process of separating from dsm-firmenich, is a global leader in animal nutrition and health, as well as vitamins, carotenoids, and aroma ingredients - driven by its strong…
Added 7 hours ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Niagara Falls, ON
- $52,500 CAD / year
- Full-time
Step into problem-solving and project support.
Added 9 hours ago
VS
Development Lead, R&D
VIAVI Solutions
Ottawa, ON
- Full-time
…responders, military, aerospace, and railway. VIAVI is also a leader in light management technologies for 3D sensing, anti-counterfeiting, consumer electronics, industrial, automotive,…
Added 9 hours ago
R
Plant Manager
RecrutXL
Toronto, ON · Greater Toronto Area, Canada
- Full-time
This is an exciting opportunity for an accomplished manufacturing leader who enjoys being close to the operation, developing strong teams, and driving performance in a complex,…
Added 9 hours ago
Technical Publications Manager
Tigercat | MacDonald Steel
Brantford, ON
As the leader of the Technical Publications team, you will be responsible for developing the vision, processes, technologies, and team capabilities required to support Tigercat's expanding…
Added 10 hours ago
SA
JR. COST ACCOUNTANT AND MATERIAL DATA COORDINATOR
Sika AG
Oakville, ON
- $55,000 to $60,000 CAD / year
- Full-time
Sika est une société de produits chimiques spécialisés qui occupe une position de leader mondial dans le développement et la production de systèmes et de produits pour le collage,…
Added 11 hours ago
QT
Building Science Lead
QEA Tech
Toronto, ON · Greater Toronto Area, Canada
- Full-time
QEA Tech is seeking a Building Science Lead to play a dual role as a strong technical contributor and team leader within the Building Science team. This is a hands-on position for an…
Added 11 hours ago
W
HSE Specialist
Worley
AB · Edmonton, AB
- Full-time
…consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and…
Added 11 hours ago
T
PLM Project Manager – 3DEXPERIENCE
Techso
Montreal, QC
- Full-time
…looking for a structured, collaborative, and results-oriented project leader who can move a complex initiative forward while building strong alignment across…
Added 11 hours ago
P
Field Service Technician | Security Systems (GTA-FST001)
Potenco
Canada
- Full-time
⚠️ This is NOT a remote role. It requires on-site work at project/site locations. Candidates must be willing to relocate if outside of these provinces.
Added 11 hours ago
Legal Counsel - FinTech
Ebury
Toronto, ON
Since its founding in 2009, Ebury has always been a fast-growing leader in fintech. Today, we bring together 2000+ Eburians across nearly 70 cities and we’re always looking to add to our…
Added 11 hours ago
Software Developer - Team Lead
IXL Learning
Toronto, ON
IXL Learning, a global edtech leader with personalized learning products used by millions of students worldwide, is seeking a Software Developer Team Lead who has a passion for technology…

Tigercat | MacDonald Steel

Technical Publications Manager

Brantford, ON, Canada

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Job details

Experience: Minimum 5 years of experience in technical writing, technical communications, technical documentation management, or a related field.
Posting language: English
Posted: Oct 20, 2026

Original job description

We are seeking a Technical Publications Manager to lead and evolve our technical documentation function. This role combines technical understanding, strategic planning, process improvement, and team leadership to ensure the delivery of accurate, effective, and scalable documentation.

As the leader of the Technical Publications team, you will be responsible for developing the vision, processes, technologies, and team capabilities required to support Tigercat's expanding product range and global customer base. You will work closely with Engineering, Manufacturing, Service, Product Support to ensure our publications meet the needs of operators, technicians, dealers, and customers worldwide.

This is an opportunity for an experienced leader who enjoys solving complex challenges, building high-performing teams, and driving continuous improvement in a fast-paced manufacturing environment.

Location: Brantford, Ontario
Please note that this is an on-site position and is not eligible for remote work.

Job Duties

Lead, mentor, and develop a team of technical writers, illustrators, and documentation specialists.
Foster a culture of accountability, collaboration, technical excellence, and continuous improvement by providing coaching, guidance, and professional development opportunities.
Manage team workloads, priorities, resources, and project assignments to ensure successful execution and delivery of publications.
Provide strategic leadership for the Technical Publications function by establishing the vision, processes, technologies, and long-term strategy required to support product development, customer support, serviceability, organizational objectives, and business growth.
Establish and monitor performance metrics and reporting processes to measure documentation quality, efficiency, content reuse, publication timelines, and overall departmental effectiveness.
Use data, performance metrics, and stakeholder feedback to drive continuous improvement initiatives and provide recommendations and updates to senior leadership.
Oversee the creation, maintenance, and delivery of operator's manuals, service manuals, parts catalogs, machine labeling artwork, safety information, technical bulletins, digital content, and related technical documentation across the full product portfolio.
Ensure all documentation is accurate, complete, consistent, user-focused, and aligned with current product configurations.
Drive improvements in documentation structure, usability, accessibility, information architecture, content reuse, and delivery formats to improve consistency, reduce duplication, and accelerate publication cycles.
Establish and maintain documentation change management processes to ensure publications remain synchronized with engineering revisions, manufacturing changes, product improvements, and evolving service requirements.
Lead the evaluation, implementation, optimization, and ongoing management of documentation tools, workflows, content management systems, publishing platforms, illustration software, and related technologies to identify gaps, mitigate risks, and drive continuous improvement.
Modernize documentation processes through structured authoring, workflow automation, content reuse, digital publishing initiatives, and digital-first delivery methods, including mobile, interactive, and connected-content solutions.
Establish and maintain documentation standards, publishing policies, and quality assurance processes to ensure technical accuracy, consistency, completeness, and quality across all published materials.
Ensure all technical publications meet applicable regulatory, safety, compliance, and product liability requirements, including the effective communication of safety-critical information, warnings, cautions, and operating procedures.
Support customer experience initiatives by delivering documentation that enhances equipment operation, maintenance, troubleshooting, and serviceability.

Skills and Experience

Demonstrated leadership experience managing teams, projects, or cross-functional initiatives.
Strong understanding of mechanical, industrial, heavy equipment, manufacturing, or engineering environments.
Ability to interpret technical information, engineering drawings, service procedures, and product documentation requirements.
Proficiency with modern documentation platforms, content management systems, publishing tools, and illustration software.
Experience with structured authoring, content reuse strategies, and technical publishing workflows.
Familiarity with digital content delivery methods, interactive documentation, and documentation lifecycle management.
Experience developing documentation processes, standards, workflows, and continuous improvement initiatives.
Strong communication, coaching, collaboration, and change management skills.
Exceptional organizational skills with the ability to manage multiple priorities and deadlines.
Strong analytical, problem-solving, and strategic thinking abilities.

Education and Qualifications

Minimum 5 years of experience in technical writing, technical communications, technical documentation management, or a related field.
Bachelor's degree or diploma in Technical Communication, Engineering, Information Management, Industrial Technology, or a related field.
Equivalent combinations of education, technical training, and relevant industry experience will be considered.
Experience with Paligo CMS, Adobe InDesign, and SolidWorks Composer is considered an asset.

What We Can Offer You

Family-Oriented Company: Lots of social events, BBQ’s, pizza parties and more!
Competitive Wages and Profit Sharing: In addition to competitive wages, we celebrate our financial success together through profit sharing.
RRSP Matching Program: Retirement planning? We’ve got your back!
Skills Development and Training Reimbursement: An opportunity to self-identify industry-related learning opportunities available for pre-approval and repayment.
Company-Paid Healthcare Benefits and EAP: Your well-being matters. Our healthcare benefits go beyond prescriptions and medications. Take advantage of massages, physiotherapy, vision coverage and more! Plus, our Employee and Family Assistance Program (EAP) offers many exciting free programs.
Active Social Committee: Take part in our annual family picnic, adult and children’s Christmas parties, theatre events, sporting events and tournaments, family outings, and discounted admission prices for attractions across Ontario!

Why work for Tigercat Industries group of companies?

We're more than just a company – we're a tight-knit family, who thrives on teamwork and is dedicated to pushing the boundaries of innovation. We believe in fostering a safe, encouraging and collaborative environment where your contributions and talents are valued and supported.

Interested in learning more? Visit our FAQ page or explore what our employees have to say by watching their Tigercat story!

Tigercat strives to create a respectful, accessible, and inclusive work environment. Upon individual request, hiring processes will be modified to remove barriers to accommodate those with disabilities. Should any applicant require accommodation through the application, interview, or selection processes, please contact Human Resources for assistance. Click here to read more about Tigercat’s Accessibility Plan.

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More about this job

Responsibilities

Lead and mentor a team of technical writers and illustrators to develop and maintain high-quality technical documentation for a global product range. Establish strategic vision, processes, and technologies to ensure documentation accuracy, consistency, and alignment with engineering and manufacturing requirements.

Requirements

Requires a minimum of 5 years of experience in technical documentation management and a bachelor's degree in a relevant field. Candidates must possess strong leadership skills and proficiency in modern documentation platforms and content management systems.

Skills

Technical writing
Team leadership
Strategic planning
Process improvement
Content management systems
Structured authoring
Project management
Technical communication
Change management
Quality assurance
Workflow automation
Digital publishing
Information architecture
Engineering documentation
Coaching
Analytical skills

Benefits

Profit sharing
RRSP matching program
Company-paid healthcare benefits
Employee and family assistance program
Skills development and training reimbursement
Social events

Visa sponsorship

Not detected in the job text

Keywords

Technical Publications
Engineering
Manufacturing
Paligo CMS
Adobe InDesign
SolidWorks Composer
Technical Writing
Service Manuals
Parts Catalogs
Safety Information
Content Reuse
Digital-first delivery
Information Architecture
Regulatory Compliance
Product Lifecycle
Documentation Standards
Technical Bulletins
Machine Labeling
User-focused documentation
Continuous Improvement

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