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Added 4 hours ago
A
Founding Full-Stack Engineer
Alori
Montreal, QC
- Full-time
Fast, hands-on and obsessed with quality, from the database to the last pixel.
Added 10 hours ago
Production Shift Supervisor
Amrize
Saint-Constant, QC · St-Constant, Queb
The primary objective is to lead and coordinate the Production Team in production of clinker and cement in accordance with the safety, environmental, quality and quantity objective for the…
Added 14 hours ago
AW
Instrumentation and Control Designer
Agilus Work Solutions
Calgary, AB
- Full-time
Support project planning, progress reporting, quality reviews, and design assurance activities
Added 17 hours ago
ML
Engineering Manager
Maple Leaf Foods Inc
London, ON
- $122,000 to $172,000 CAD / year
- Part-time
Build strong partnerships with Operations, Maintenance, Quality Assurance, Food Safety, Finance, and Corporate Engineering.
Added 20 hours ago
II
Director, AI Applications Development
iVedha Inc.
Toronto, ON
- Full-time
iVedha Inc. is hiring Director - AI Applications Development, where you'll lead the AI Applications Development function and guide a high-performing team of AI engineers, developers, and…
Added 21 hours ago
FI
Junior Data Analyst
Fleetway Inc.
Halifax, NS
- Full-time
Perform routine data validation, quality assurance, and reconciliation activities to identify and resolve data issues.
Added 22 hours ago
MC
Senior QA Engineer III – Automation | Banking | API | Kafka | ETL (35729)
Myticas Consulting
Ottawa, ON
- Full-time
This is a senior, hands-on quality engineering role focused on automation framework development, API and backend testing, Kafka/event-driven testing, ETL and data pipeline validation,…
Added 22 hours ago
MC
Link Layer Integration Testing Manager (35387)
Myticas Consulting
Ottawa, ON
- Full-time
…operational readiness criteria. The successful candidate will lead a team of Verification & Validation (V&V) engineers while collaborating closely with Systems Engineering, RF Engineering,…
Added 22 hours ago
TU
Applications Technical Lead
The University of British Columbia
Vancouver, BC
- $11,397 to $17,081.58 CAD / month
- Full-time
The Applications Technical Lead provides people and technical leadership for core enterprise projects encompassing large, multi-faceted information systems within the Enterprise Automation…
Added 22 hours ago
AC
Analyste D'affaires Principal En Finance
Aston Carter
Montreal, QC
- $95 to $115 CAD / hour
- Contract
Diriger les activités de test et d'assurance qualité, y compris la planification des tests, les tests d'acceptation par les utilisateurs et la validation des résultats financiers.
Added 22 hours ago
TU
Platform Engineering Manager
The University of British Columbia
Vancouver, BC
- $11,397 to $17,081.58 CAD / month
- Full-time
OCIO | Enterprise Automation and Service Delivery
Added 22 hours ago
AP
Tech Lead
Accommodations Plus International
Markham, ON
- $130,000 to $140,000 CAD / year
- Full-time
We’re hiring a Full Stack Team Lead with software architecture experience to provide both hands-on full stack development and strategic architectural direction for our Java development…
Added 23 hours ago
SL
AVP, Threat and Vulnerability Management
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
…(DSTM) under Security, Risk & Crisis Management (SRC), you will lead Sun Life’s global capability for identifying, assessing, prioritizing, and mitigating cyber vulnerabilities and threats…
Added 23 hours ago
XG
QA Engineer
Xforia Global Talent & Technology Solutions
Mississauga, ON
- Contract
We are expanding our Quality Assurance team in Mississauga, ON and looking for an experienced Senior QA Engineer (9+ Years) to join us Day 1 onsite!
Added 23 hours ago
AP
Full Stack Team Lead
Accommodations Plus International
Markham, ON
- $130,000 to $140,000 CAD / year
We’re hiring a Full Stack Team Lead with software architecture experience to provide both hands-on full stack development and strategic architectural direction for our Java development…
Added 23 hours ago
PE
Junior Air Emissions Engineer
Process Ecology Inc
Calgary, AB
- Full-time
● Stay updated on relevant air quality regulations and emission reporting standards to ensure clients' adherence to regulatory requirements. Provide expert guidance on compliance matters.
Added 1 day ago
D
Salesforce QA
Delpath
Toronto, ON
- Contract
…multiple platforms. The group is searching for a strong hands-on Automation lead to manage the automation Suite for the Salesforce Commercial…
Added 1 day ago
BS
Automation Project Manager
Brock Solutions
Vancouver, BC
- $80,000 to $120,000 CAD / year
- Full-time
…Some interesting areas we are exploring include industrial automation, machine learning, IIOT, cyber security, AI, robotics, and other technologies. With approximately 1000 employees…
Added 1 day ago
G
Directeur(trice) / Director - Digital Platforms & Delivery Excellence
Genetec
Montreal, QC
- Full-time
…applicatives du DIO. Les domaines de responsabilité comprennent l'assurance qualité, les pipelines CI/CD, les plateformes de développement internes, les normes de livraison logicielle et la…
Added 1 day ago
MI
Senior Electrical Engineer_MP-SEC-ELEC-SEN
Multi-Phase Industrial & Infrastructure Projects Inc.
Regina, SK
- Full-time
About the Role:The Principal Electrical Engineer_MP-SEC-ELEC-SEN will lead the design, development, and implementation of complex electrical systems within our projects, ensuring they…
Added 1 day ago
S
DevOps Engineer
Synechron
Montreal, QC
- Full-time
…trusted partner, we're always at the forefront of change as we lead digital optimization and modernization journeys for our…
Added 1 day ago
RB
Marketing Manager, Client Communications
Royal Bank of Canada
Toronto, ON
- Full-time
RBC is looking for an experienced and passionate marketer to lead our email marketing program for RBC Direct Investing. You will own the end-to-end production and delivery of email…
Added 1 day ago
RD
Quality Engineer
Randstad Digital
Toronto, ON
- Contract
In this role, you will lead quality engineering, integration verification, and data integrity validation across mission-critical wholesale banking and payment applications. You will support…
Added 1 day ago
C
Senior Manager, Lifecycle Management & Reliability
Ciena
Ottawa, ON
- Full-time
…business judgment to balance customer commitments, product quality, manufacturing readiness, supply continuity, and engineering…
Added 1 day ago
Manager, Trade Reconciliation & Client Reporting (Ottawa)
Scotiabank
Ottawa, ON
Maintain effective operational and regulatory controls: Ensure appropriate controls, reconciliations, quality assurance and escalation processes are in place across both mandates. Identify…

Tigercat | MacDonald Steel

Technical Publications Manager

Brantford, ON, Canada

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Job details

Experience: Minimum 5 years of experience in technical writing, technical communications, technical documentation management, or a related field.
Posting language: English
Posted: Oct 20, 2026

Original job description

We are seeking a Technical Publications Manager to lead and evolve our technical documentation function. This role combines technical understanding, strategic planning, process improvement, and team leadership to ensure the delivery of accurate, effective, and scalable documentation.

As the leader of the Technical Publications team, you will be responsible for developing the vision, processes, technologies, and team capabilities required to support Tigercat's expanding product range and global customer base. You will work closely with Engineering, Manufacturing, Service, Product Support to ensure our publications meet the needs of operators, technicians, dealers, and customers worldwide.

This is an opportunity for an experienced leader who enjoys solving complex challenges, building high-performing teams, and driving continuous improvement in a fast-paced manufacturing environment.

Location: Brantford, Ontario
Please note that this is an on-site position and is not eligible for remote work.

Job Duties

Lead, mentor, and develop a team of technical writers, illustrators, and documentation specialists.
Foster a culture of accountability, collaboration, technical excellence, and continuous improvement by providing coaching, guidance, and professional development opportunities.
Manage team workloads, priorities, resources, and project assignments to ensure successful execution and delivery of publications.
Provide strategic leadership for the Technical Publications function by establishing the vision, processes, technologies, and long-term strategy required to support product development, customer support, serviceability, organizational objectives, and business growth.
Establish and monitor performance metrics and reporting processes to measure documentation quality, efficiency, content reuse, publication timelines, and overall departmental effectiveness.
Use data, performance metrics, and stakeholder feedback to drive continuous improvement initiatives and provide recommendations and updates to senior leadership.
Oversee the creation, maintenance, and delivery of operator's manuals, service manuals, parts catalogs, machine labeling artwork, safety information, technical bulletins, digital content, and related technical documentation across the full product portfolio.
Ensure all documentation is accurate, complete, consistent, user-focused, and aligned with current product configurations.
Drive improvements in documentation structure, usability, accessibility, information architecture, content reuse, and delivery formats to improve consistency, reduce duplication, and accelerate publication cycles.
Establish and maintain documentation change management processes to ensure publications remain synchronized with engineering revisions, manufacturing changes, product improvements, and evolving service requirements.
Lead the evaluation, implementation, optimization, and ongoing management of documentation tools, workflows, content management systems, publishing platforms, illustration software, and related technologies to identify gaps, mitigate risks, and drive continuous improvement.
Modernize documentation processes through structured authoring, workflow automation, content reuse, digital publishing initiatives, and digital-first delivery methods, including mobile, interactive, and connected-content solutions.
Establish and maintain documentation standards, publishing policies, and quality assurance processes to ensure technical accuracy, consistency, completeness, and quality across all published materials.
Ensure all technical publications meet applicable regulatory, safety, compliance, and product liability requirements, including the effective communication of safety-critical information, warnings, cautions, and operating procedures.
Support customer experience initiatives by delivering documentation that enhances equipment operation, maintenance, troubleshooting, and serviceability.

Skills and Experience

Demonstrated leadership experience managing teams, projects, or cross-functional initiatives.
Strong understanding of mechanical, industrial, heavy equipment, manufacturing, or engineering environments.
Ability to interpret technical information, engineering drawings, service procedures, and product documentation requirements.
Proficiency with modern documentation platforms, content management systems, publishing tools, and illustration software.
Experience with structured authoring, content reuse strategies, and technical publishing workflows.
Familiarity with digital content delivery methods, interactive documentation, and documentation lifecycle management.
Experience developing documentation processes, standards, workflows, and continuous improvement initiatives.
Strong communication, coaching, collaboration, and change management skills.
Exceptional organizational skills with the ability to manage multiple priorities and deadlines.
Strong analytical, problem-solving, and strategic thinking abilities.

Education and Qualifications

Minimum 5 years of experience in technical writing, technical communications, technical documentation management, or a related field.
Bachelor's degree or diploma in Technical Communication, Engineering, Information Management, Industrial Technology, or a related field.
Equivalent combinations of education, technical training, and relevant industry experience will be considered.
Experience with Paligo CMS, Adobe InDesign, and SolidWorks Composer is considered an asset.

What We Can Offer You

Family-Oriented Company: Lots of social events, BBQ’s, pizza parties and more!
Competitive Wages and Profit Sharing: In addition to competitive wages, we celebrate our financial success together through profit sharing.
RRSP Matching Program: Retirement planning? We’ve got your back!
Skills Development and Training Reimbursement: An opportunity to self-identify industry-related learning opportunities available for pre-approval and repayment.
Company-Paid Healthcare Benefits and EAP: Your well-being matters. Our healthcare benefits go beyond prescriptions and medications. Take advantage of massages, physiotherapy, vision coverage and more! Plus, our Employee and Family Assistance Program (EAP) offers many exciting free programs.
Active Social Committee: Take part in our annual family picnic, adult and children’s Christmas parties, theatre events, sporting events and tournaments, family outings, and discounted admission prices for attractions across Ontario!

Why work for Tigercat Industries group of companies?

We're more than just a company – we're a tight-knit family, who thrives on teamwork and is dedicated to pushing the boundaries of innovation. We believe in fostering a safe, encouraging and collaborative environment where your contributions and talents are valued and supported.

Interested in learning more? Visit our FAQ page or explore what our employees have to say by watching their Tigercat story!

Tigercat strives to create a respectful, accessible, and inclusive work environment. Upon individual request, hiring processes will be modified to remove barriers to accommodate those with disabilities. Should any applicant require accommodation through the application, interview, or selection processes, please contact Human Resources for assistance. Click here to read more about Tigercat’s Accessibility Plan.

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More about this job

Responsibilities

Lead and mentor a team of technical writers and illustrators to develop and maintain high-quality technical documentation for a global product range. Establish strategic vision, processes, and technologies to ensure documentation accuracy, consistency, and alignment with engineering and manufacturing requirements.

Requirements

Requires a minimum of 5 years of experience in technical documentation management and a bachelor's degree in a relevant field. Candidates must possess strong leadership skills and proficiency in modern documentation platforms and content management systems.

Skills

Technical writing
Team leadership
Strategic planning
Process improvement
Content management systems
Structured authoring
Project management
Technical communication
Change management
Quality assurance
Workflow automation
Digital publishing
Information architecture
Engineering documentation
Coaching
Analytical skills

Benefits

Profit sharing
RRSP matching program
Company-paid healthcare benefits
Employee and family assistance program
Skills development and training reimbursement
Social events

Visa sponsorship

Not detected in the job text

Keywords

Technical Publications
Engineering
Manufacturing
Paligo CMS
Adobe InDesign
SolidWorks Composer
Technical Writing
Service Manuals
Parts Catalogs
Safety Information
Content Reuse
Digital-first delivery
Information Architecture
Regulatory Compliance
Product Lifecycle
Documentation Standards
Technical Bulletins
Machine Labeling
User-focused documentation
Continuous Improvement

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