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Added 9 hours ago
ST
Senior Electrical Engineer
Saltworks Technologies
Richmond, BC
- $100,000 to $130,000 CAD / year
- Full-time
We have an exciting opportunity for a Senior Electrical Engineer/Technologist to join our multi-disciplinary team. You will lead electrical design for our complex and highly specialized…
Added 9 hours ago
ST
Intermediate Electrical Engineer
Saltworks Technologies
Richmond, BC
- $80,000 to $100,000 CAD / year
- Full-time
Saltworks is a 2025 Technology Fast 50 company and EY Entrepreneur of the Year award winner. We lead our industry in adopting and developing AI across our products, projects, and…
Added 12 hours ago
SM
RQ11737 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – Full Stack with extensive experience designing and developing large-scale, multi-client web applications, Java-based enterprise solutions, REST…
Added 14 hours ago
SE
Senior Specialist, Offer Lifecycle Procurement
Schneider Electric
Calgary, AB · Montreal, QC
- Full-time
We are looking for an Offer Procurement Leader to join our global Digital Energy procurement team in Montréal. You will lead procurement for a global portfolio of strategic offers and…
Added 15 hours ago
PC
Cloud Infrastructure Engineer, Senior Associate
PwC Canada
Ottawa, ON
- Full-time
…situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to…
Added 15 hours ago
PC
Cloud Infrastructure Engineer, Senior Associate
PwC Canada
Toronto, ON
- Full-time
…situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to…
Added 17 hours ago
E
Principal Software Engineer
EngRadar
Kitamaat 2, BC
- Full-time
…capabilities that every Conga B2B product is built on. You’ll lead a team of 5 to 8 engineers, set technical direction for authentication and authorization across the platform, and serve as…
Added 17 hours ago
TH
Technology Partnership Navigator
The Hospital for Sick Children
Toronto, ON
- Full-time
…healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and…
Added 19 hours ago
BT
Senior Manager Level 3
Baker Tilly Canada
Owen Sound, ON
- Full-time
We are looking for a Senior Manager Level 3 to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here, you’ll…
Added 19 hours ago
BT
Senior Manager Audit and Assurance
Baker Tilly Canada
Owen Sound, ON
- Full-time
We are looking for a Senior Manager Audit and Assurance to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next.…
Added 19 hours ago
KG
Senior Data Center Network Engineer
K&K Global Talent Solutions INC.
Quebec, QC
- Full-time
We are seeking an expert-level Senior Data Center Network Engineer to own the design, deployment, implementation, and advanced escalation support of our enterprise-scale data center…
Added 22 hours ago
SM
RQ11715 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience leading business analysis for large, complex digital and I&IT initiatives. The ideal candidate will have strong expertise…
Added 22 hours ago
SM
RQ11598 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer with extensive experience in software development, Identity and Access Management (IAM), Microsoft Entra ID, Oracle IAM tools, .NET applications,…
Added 1 day ago
SM
RQ00762 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with 5–8 years of experience in systems analysis, functional consulting, or a similar IT-focused role. The ideal candidate will have hands-on…
Added 1 day ago
SM
RQ11657 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer / Technical Lead with extensive experience in enterprise application development, Microsoft Dynamics 365, Power Platform, Azure, Dataverse, Java,…
Added 1 day ago
SM
RQ11658 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer with strong technical leadership and hands-on experience in enterprise application development, Microsoft Dynamics 365, Power Platform, Azure,…
Added 1 day ago
Technical Publications Manager
Tigercat | MacDonald Steel
Brantford, ON
We are seeking a Technical Publications Manager to lead and evolve our technical documentation function. This role combines technical understanding, strategic planning, process improvement,…
Added 1 day ago
WF
IT Team Lead, End User Experience (EUE)
West Fraser
Vancouver, BC
- Full-time
This is an exciting opportunity for a senior end-user computing professional to help build and lead a new End-User Experience function at West Fraser. In this working lead role, you will…
Added 1 day ago
QT
Building Science Lead
QEA Tech
Toronto, ON · Greater Toronto Area, Canada
- Full-time
QEA Tech is seeking a Building Science Lead to play a dual role as a strong technical contributor and team leader within the Building Science team. This is a hands-on position for an…
Added 1 day ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
…identify opportunities to simplify and standardize operations and lead the development and implementation of improved processes, dashboards, reporting tools and practical automation…
Added 1 day ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
Added 1 day ago
K
Senior Customer Success Manager, Enterprise
Klue
Remote, Canada
- $90,000 to $130,000 CAD / year
- Full-time
- Remote
As a Senior Customer Success Manager, Enterprise at Klue, you own the full customer relationship, from onboarding through renewal and expansion. You're the connective tissue: keeping every…
Added 1 day ago
KE
CNC Department Leader
Kitchener Executive Consultants Inc
Paris, ON
- Full-time
…machining and custom manufacturing environments and brings the technical credibility required to effectively lead skilled Machinists and Operators. This individual will display a highly…
Added 1 day ago
AC
Manager or Senior Manager, Scientific Research & Experimental Development - Financial
ACCA Careers
Montreal, QC
- Full-time
This bilingual opportunity is also available on MNP’s Postes avec expérience job board in French. Please submit one application only to be considered for this opportunity. Thank you.
Added 1 day ago
SM
RQ11715 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience leading business analysis for large, complex digital and I&IT initiatives. The ideal candidate will have strong expertise…

Tigercat | MacDonald Steel

Technical Publications Manager

Brantford, ON, Canada

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Job details

Experience: Minimum 5 years of experience in technical writing, technical communications, technical documentation management, or a related field.
Posting language: English
Posted: Oct 20, 2026

Original job description

We are seeking a Technical Publications Manager to lead and evolve our technical documentation function. This role combines technical understanding, strategic planning, process improvement, and team leadership to ensure the delivery of accurate, effective, and scalable documentation.

As the leader of the Technical Publications team, you will be responsible for developing the vision, processes, technologies, and team capabilities required to support Tigercat's expanding product range and global customer base. You will work closely with Engineering, Manufacturing, Service, Product Support to ensure our publications meet the needs of operators, technicians, dealers, and customers worldwide.

This is an opportunity for an experienced leader who enjoys solving complex challenges, building high-performing teams, and driving continuous improvement in a fast-paced manufacturing environment.

Location: Brantford, Ontario
Please note that this is an on-site position and is not eligible for remote work.

Job Duties

Lead, mentor, and develop a team of technical writers, illustrators, and documentation specialists.
Foster a culture of accountability, collaboration, technical excellence, and continuous improvement by providing coaching, guidance, and professional development opportunities.
Manage team workloads, priorities, resources, and project assignments to ensure successful execution and delivery of publications.
Provide strategic leadership for the Technical Publications function by establishing the vision, processes, technologies, and long-term strategy required to support product development, customer support, serviceability, organizational objectives, and business growth.
Establish and monitor performance metrics and reporting processes to measure documentation quality, efficiency, content reuse, publication timelines, and overall departmental effectiveness.
Use data, performance metrics, and stakeholder feedback to drive continuous improvement initiatives and provide recommendations and updates to senior leadership.
Oversee the creation, maintenance, and delivery of operator's manuals, service manuals, parts catalogs, machine labeling artwork, safety information, technical bulletins, digital content, and related technical documentation across the full product portfolio.
Ensure all documentation is accurate, complete, consistent, user-focused, and aligned with current product configurations.
Drive improvements in documentation structure, usability, accessibility, information architecture, content reuse, and delivery formats to improve consistency, reduce duplication, and accelerate publication cycles.
Establish and maintain documentation change management processes to ensure publications remain synchronized with engineering revisions, manufacturing changes, product improvements, and evolving service requirements.
Lead the evaluation, implementation, optimization, and ongoing management of documentation tools, workflows, content management systems, publishing platforms, illustration software, and related technologies to identify gaps, mitigate risks, and drive continuous improvement.
Modernize documentation processes through structured authoring, workflow automation, content reuse, digital publishing initiatives, and digital-first delivery methods, including mobile, interactive, and connected-content solutions.
Establish and maintain documentation standards, publishing policies, and quality assurance processes to ensure technical accuracy, consistency, completeness, and quality across all published materials.
Ensure all technical publications meet applicable regulatory, safety, compliance, and product liability requirements, including the effective communication of safety-critical information, warnings, cautions, and operating procedures.
Support customer experience initiatives by delivering documentation that enhances equipment operation, maintenance, troubleshooting, and serviceability.

Skills and Experience

Demonstrated leadership experience managing teams, projects, or cross-functional initiatives.
Strong understanding of mechanical, industrial, heavy equipment, manufacturing, or engineering environments.
Ability to interpret technical information, engineering drawings, service procedures, and product documentation requirements.
Proficiency with modern documentation platforms, content management systems, publishing tools, and illustration software.
Experience with structured authoring, content reuse strategies, and technical publishing workflows.
Familiarity with digital content delivery methods, interactive documentation, and documentation lifecycle management.
Experience developing documentation processes, standards, workflows, and continuous improvement initiatives.
Strong communication, coaching, collaboration, and change management skills.
Exceptional organizational skills with the ability to manage multiple priorities and deadlines.
Strong analytical, problem-solving, and strategic thinking abilities.

Education and Qualifications

Minimum 5 years of experience in technical writing, technical communications, technical documentation management, or a related field.
Bachelor's degree or diploma in Technical Communication, Engineering, Information Management, Industrial Technology, or a related field.
Equivalent combinations of education, technical training, and relevant industry experience will be considered.
Experience with Paligo CMS, Adobe InDesign, and SolidWorks Composer is considered an asset.

What We Can Offer You

Family-Oriented Company: Lots of social events, BBQ’s, pizza parties and more!
Competitive Wages and Profit Sharing: In addition to competitive wages, we celebrate our financial success together through profit sharing.
RRSP Matching Program: Retirement planning? We’ve got your back!
Skills Development and Training Reimbursement: An opportunity to self-identify industry-related learning opportunities available for pre-approval and repayment.
Company-Paid Healthcare Benefits and EAP: Your well-being matters. Our healthcare benefits go beyond prescriptions and medications. Take advantage of massages, physiotherapy, vision coverage and more! Plus, our Employee and Family Assistance Program (EAP) offers many exciting free programs.
Active Social Committee: Take part in our annual family picnic, adult and children’s Christmas parties, theatre events, sporting events and tournaments, family outings, and discounted admission prices for attractions across Ontario!

Why work for Tigercat Industries group of companies?

We're more than just a company – we're a tight-knit family, who thrives on teamwork and is dedicated to pushing the boundaries of innovation. We believe in fostering a safe, encouraging and collaborative environment where your contributions and talents are valued and supported.

Interested in learning more? Visit our FAQ page or explore what our employees have to say by watching their Tigercat story!

Tigercat strives to create a respectful, accessible, and inclusive work environment. Upon individual request, hiring processes will be modified to remove barriers to accommodate those with disabilities. Should any applicant require accommodation through the application, interview, or selection processes, please contact Human Resources for assistance. Click here to read more about Tigercat’s Accessibility Plan.

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More about this job

Responsibilities

Lead and mentor a team of technical writers and illustrators to develop and maintain high-quality technical documentation for a global product range. Establish strategic vision, processes, and technologies to ensure documentation accuracy, consistency, and alignment with engineering and manufacturing requirements.

Requirements

Requires a minimum of 5 years of experience in technical documentation management and a bachelor's degree in a relevant field. Candidates must possess strong leadership skills and proficiency in modern documentation platforms and content management systems.

Skills

Technical writing
Team leadership
Strategic planning
Process improvement
Content management systems
Structured authoring
Project management
Technical communication
Change management
Quality assurance
Workflow automation
Digital publishing
Information architecture
Engineering documentation
Coaching
Analytical skills

Benefits

Profit sharing
RRSP matching program
Company-paid healthcare benefits
Employee and family assistance program
Skills development and training reimbursement
Social events

Visa sponsorship

Not detected in the job text

Keywords

Technical Publications
Engineering
Manufacturing
Paligo CMS
Adobe InDesign
SolidWorks Composer
Technical Writing
Service Manuals
Parts Catalogs
Safety Information
Content Reuse
Digital-first delivery
Information Architecture
Regulatory Compliance
Product Lifecycle
Documentation Standards
Technical Bulletins
Machine Labeling
User-focused documentation
Continuous Improvement

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