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Added 3 hours ago
Regional Sourcing Manager (Electronics Lane)
Husky Technologies
Bolton, ON
Full-time
Act as the primary contact and relationship manager while supporting the global strategic sourcing team to develop, prioritize, and execute “in-region” sourcing initiatives that reduce…
Added 3 hours ago
Project Manager, Sales Enablement & Executive Customer Engagement
Husky Technologies
Bolton, ON
Full-time
The Project Manager, Sales Enablement and Executive Customer Communications will own and lead the development of executive-facing sales enablement content and systems that support…
Added 3 hours ago
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
Full-time
Ability to balance strategic thinking with hands-on execution
Added 4 hours ago
Manager of Financial Accounting
TJX Companies
ON · Mississauga, Ontario
Full-time
We’re seeking a Manager Of Financial Accounting to lead the high-performing team responsible for the accuracy, integrity, and continuous improvement of financial accounting processes for…
Added 6 hours ago
Senior Project Manager
AgileGrid Solutions
Canada
Full-time
We are seeking an experienced Senior Project Manager with a strong background in mining to lead multidisciplinary engineering teams in delivering capital mining and mineral processing…
Added 6 hours ago
Country Manager
Ready4VC
Toronto, ON · Greater Toronto Area, Canada
Full-time
The Country Manager, Canada will serve as the senior leader responsible for establishing and growing Ready4VC's presence across Canada. This role combines business development, ecosystem…
Added 9 hours ago
Regional Sourcing Manager (Electronics Lane)
Husky Technologies
Bolton, ON
Full-time
Act as the primary contact and relationship manager while supporting the global strategic sourcing team to develop, prioritize, and execute “in-region” sourcing initiatives that reduce…
Added 9 hours ago
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
Full-time
Ability to balance strategic thinking with hands-on execution
Added 9 hours ago
Project Manager, Sales Enablement & Executive Customer Engagement
Husky Technologies
Bolton, ON
Full-time
The Project Manager, Sales Enablement and Executive Customer Communications will own and lead the development of executive-facing sales enablement content and systems that support…
Added 9 hours ago
Regional Manager, Canada West
HUGO BOSS Canada, Inc.
Vancouver, BC
Other
The Regional Manager is charged with achieving success relating to the sales goals, loss control, P&L planning, and achievement of UPT goals in all of the Directly Operated Stores and Shops…
Added 9 hours ago
Regional Manager, Canada West
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Vancouver, BC
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The Regional Manager – Canada West is charged with achieving success relating to the sales goals, loss control, P&L planning, and achievement of sales and customer centric KPI’s in all the…
Added 13 hours ago
Power Market Sector Lead, Canada
HDR
Toronto, ON
Full-time
Act as Senior Project Manager or Senior Engineer for power related projects (seller-doer).
Added 14 hours ago
Senior Technical Program Manager
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Ottawa, ON
Full-time
CNN is hiring a Senior Technical Program Manager to lead high-impact programs that span product, technology, design, and product operations. This is a deeply technical senior…
Added 14 hours ago
Manager, Technical Program Management
Warner Bros. Discovery
Ottawa, ON
Full-time
CNN Digital is seeking an experienced Manager, Technical Program Management to lead program management for our Revenue & Growth vertical. This role is responsible for managing a team of…
Added 14 hours ago
Senior Technical Program Manager
Warner Bros. Discovery
Ottawa, ON
Full-time
As the Senior Technical Program Manager and delivery lead for 3 Scrum teams within CNN’s Platforms group, you will set the delivery approach for your program area and collaborate with…
Added 14 hours ago
Credit Analyst II
TD
Brampton, ON
Full-time
Generally, reports to the Senior Manager, Credit Management
Added 15 hours ago
Project Manager, Sales Enablement & Executive Customer Engagement
Husky Technologies
Bolton, ON
Full-time
The Project Manager, Sales Enablement and Executive Customer Communications will own and lead the development of executive-facing sales enablement content and systems that support…
Added 15 hours ago
Regional Sourcing Manager (Electronics Lane)
Husky Technologies
Bolton, ON
Full-time
Act as the primary contact and relationship manager while supporting the global strategic sourcing team to develop, prioritize, and execute “in-region” sourcing initiatives that reduce…
Added 15 hours ago
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
Full-time
Ability to balance strategic thinking with hands-on execution
Added 15 hours ago
ECH - Manager, Marketing (12-Month Contract)
The Employee Experience Team
Vaughan, ON
Empire Homes is seeking a Marketing Manger! Under the direction of the Senior Director, Marketing, you will be responsible for playing a crucial role in driving the company’s growth through…
Added 16 hours ago
Sr. Consultant, Diversity, Equity & Inclusion
Michael Garron Hospital
Toronto, ON
Full-time
The Senior Consultant will partner across the organization and mobilize the MGH Inclusion Alliance, to ensure that diverse perspectives are heard, embraced, and contribute to meaningful…
Added 18 hours ago
Power Market Sector Lead, Canada
HDR
Saskatoon, SK
Full-time
Act as Senior Project Manager or Senior Engineer for power related projects (seller-doer).
Added 21 hours ago
Project Manager, Sales Enablement & Executive Customer Engagement
Husky Technologies
Bolton, ON
Full-time
The Project Manager, Sales Enablement and Executive Customer Communications will own and lead the development of executive-facing sales enablement content and systems that support…
Added 21 hours ago
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
Full-time
Ability to balance strategic thinking with hands-on execution
Added 21 hours ago
Regional Sourcing Manager (Electronics Lane)
Husky Technologies
Bolton, ON
Full-time
Act as the primary contact and relationship manager while supporting the global strategic sourcing team to develop, prioritize, and execute “in-region” sourcing initiatives that reduce…

Tigercat | MacDonald Steel

Technical Publications Manager

Brant, ON, Canada

Experience: Minimum 5 years of experience in technical writing, technical communications, technical documentation management, or a related field.
Posting language: English
Posted: Sep 21, 2026

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Original job description

We are seeking a Technical Publications Manager to lead and evolve our technical documentation function. This role combines technical understanding, strategic planning, process improvement, and team leadership to ensure the delivery of accurate, effective, and scalable documentation.

As the leader of the Technical Publications team, you will be responsible for developing the vision, processes, technologies, and team capabilities required to support Tigercat's expanding product range and global customer base. You will work closely with Engineering, Manufacturing, Service, Product Support to ensure our publications meet the needs of operators, technicians, dealers, and customers worldwide.

This is an opportunity for an experienced leader who enjoys solving complex challenges, building high-performing teams, and driving continuous improvement in a fast-paced manufacturing environment.

Location: Brantford, Ontario
Please note that this is an on-site position and is not eligible for remote work.

Job Duties

Lead, mentor, and develop a team of technical writers, illustrators, and documentation specialists.
Foster a culture of accountability, collaboration, technical excellence, and continuous improvement by providing coaching, guidance, and professional development opportunities.
Manage team workloads, priorities, resources, and project assignments to ensure successful execution and delivery of publications.
Provide strategic leadership for the Technical Publications function by establishing the vision, processes, technologies, and long-term strategy required to support product development, customer support, serviceability, organizational objectives, and business growth.
Establish and monitor performance metrics and reporting processes to measure documentation quality, efficiency, content reuse, publication timelines, and overall departmental effectiveness.
Use data, performance metrics, and stakeholder feedback to drive continuous improvement initiatives and provide recommendations and updates to senior leadership.
Oversee the creation, maintenance, and delivery of operator's manuals, service manuals, parts catalogs, machine labeling artwork, safety information, technical bulletins, digital content, and related technical documentation across the full product portfolio.
Ensure all documentation is accurate, complete, consistent, user-focused, and aligned with current product configurations.
Drive improvements in documentation structure, usability, accessibility, information architecture, content reuse, and delivery formats to improve consistency, reduce duplication, and accelerate publication cycles.
Establish and maintain documentation change management processes to ensure publications remain synchronized with engineering revisions, manufacturing changes, product improvements, and evolving service requirements.
Lead the evaluation, implementation, optimization, and ongoing management of documentation tools, workflows, content management systems, publishing platforms, illustration software, and related technologies to identify gaps, mitigate risks, and drive continuous improvement.
Modernize documentation processes through structured authoring, workflow automation, content reuse, digital publishing initiatives, and digital-first delivery methods, including mobile, interactive, and connected-content solutions.
Establish and maintain documentation standards, publishing policies, and quality assurance processes to ensure technical accuracy, consistency, completeness, and quality across all published materials.
Ensure all technical publications meet applicable regulatory, safety, compliance, and product liability requirements, including the effective communication of safety-critical information, warnings, cautions, and operating procedures.
Support customer experience initiatives by delivering documentation that enhances equipment operation, maintenance, troubleshooting, and serviceability.

Skills and Experience

Demonstrated leadership experience managing teams, projects, or cross-functional initiatives.
Strong understanding of mechanical, industrial, heavy equipment, manufacturing, or engineering environments.
Ability to interpret technical information, engineering drawings, service procedures, and product documentation requirements.
Proficiency with modern documentation platforms, content management systems, publishing tools, and illustration software.
Experience with structured authoring, content reuse strategies, and technical publishing workflows.
Familiarity with digital content delivery methods, interactive documentation, and documentation lifecycle management.
Experience developing documentation processes, standards, workflows, and continuous improvement initiatives.
Strong communication, coaching, collaboration, and change management skills.
Exceptional organizational skills with the ability to manage multiple priorities and deadlines.
Strong analytical, problem-solving, and strategic thinking abilities.

Education and Qualifications

Minimum 5 years of experience in technical writing, technical communications, technical documentation management, or a related field.
Bachelor's degree or diploma in Technical Communication, Engineering, Information Management, Industrial Technology, or a related field.
Equivalent combinations of education, technical training, and relevant industry experience will be considered.
Experience with Paligo CMS, Adobe InDesign, and SolidWorks Composer is considered an asset.

What We Can Offer You

Family-Oriented Company: Lots of social events, BBQ’s, pizza parties and more!
Competitive Wages and Profit Sharing: In addition to competitive wages, we celebrate our financial success together through profit sharing.
RRSP Matching Program: Retirement planning? We’ve got your back!
Skills Development and Training Reimbursement: An opportunity to self-identify industry-related learning opportunities available for pre-approval and repayment.
Company-Paid Healthcare Benefits and EAP: Your well-being matters. Our healthcare benefits go beyond prescriptions and medications. Take advantage of massages, physiotherapy, vision coverage and more! Plus, our Employee and Family Assistance Program (EAP) offers many exciting free programs.
Active Social Committee: Take part in our annual family picnic, adult and children’s Christmas parties, theatre events, sporting events and tournaments, family outings, and discounted admission prices for attractions across Ontario!

Why work for Tigercat Industries group of companies?

We're more than just a company – we're a tight-knit family, who thrives on teamwork and is dedicated to pushing the boundaries of innovation. We believe in fostering a safe, encouraging and collaborative environment where your contributions and talents are valued and supported.

Interested in learning more? Visit our FAQ page or explore what our employees have to say by watching their Tigercat story!

Tigercat strives to create a respectful, accessible, and inclusive work environment. Upon individual request, hiring processes will be modified to remove barriers to accommodate those with disabilities. Should any applicant require accommodation through the application, interview, or selection processes, please contact Human Resources for assistance. Click here to read more about Tigercat’s Accessibility Plan.

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More about this job

Responsibilities

The Technical Publications Manager will lead and mentor a team of writers and illustrators to develop and execute a strategic vision for technical documentation. They are responsible for managing workflows, implementing documentation technologies, and ensuring all content meets quality and regulatory standards across the product portfolio.

Requirements

Candidates must have at least 5 years of experience in technical writing or documentation management and hold a bachelor's degree or diploma in a relevant field. Strong leadership skills and proficiency in modern documentation platforms and content management systems are required.

Skills

Team leadership
Technical writing
Strategic planning
Process improvement
Content management systems
Structured authoring
Technical documentation
Project management
Change management
Information architecture
Digital publishing
Quality assurance
Workflow automation
Mechanical engineering knowledge
Analytical skills
Communication

Benefits

Profit sharing
RRSP matching program
Skills development and training reimbursement
Company-paid healthcare benefits
Employee and family assistance program
Social events

Visa sponsorship

Not detected in the job text

Keywords

Technical Publications
Management
Manufacturing
Engineering
Paligo CMS
Adobe InDesign
SolidWorks Composer
Technical Writing
Documentation Lifecycle
Content Reuse
Information Architecture
Digital-first Delivery
Regulatory Compliance
Safety Information
Service Manuals
Parts Catalogs
Workflow Automation
Technical Communication
Continuous Improvement
Heavy Equipment

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