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Tilley

Part-time Team Lead

Vaughan, ON, Canada

Part-time

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Job details

Job type: Part-time
Apply by: Nov 8, 2026
Experience: 1-2 years of retail management experience
Posting language: English
Posted: Oct 10, 2026

Original job description

Job Title: Store Lead

Location: Bass Pro Mills Dr, Vaughan, ON L4K 5W4

Reports to: Retail Store Manager

Availability: Weekdays, weekends, evening shifts

General Overview

Designed in Canada and founded in 1980, our Tilley pieces are investments for a storied lifetime of travel. True to a time-honoured design philosophy, Tilley balances form with function, and style with innovation. We give historic classics a modern spin

The Team Lead partners and works with the Store Manager to achieve overall sales budgets and operating practices. Works within the sales and support teams for the achievement of customer satisfaction, revenue generation, and long-term store goals in line with the company vision and values.

Responsibilities

Drive sales to meet store budget
Display initiative in looking for opportunities to increase sales
Responsible for driving sales results by meeting and surpassing corporate productivity standards, and motivating the sales team to increase store sales
Performs all opening and closing procedures as per standards and guidelines
Responsible for meeting and surpassing sales budgets while the Manager on Duty
Support the SM in the training and transition of new employees
Ensures the cash desk area and fitting room processes and controls are adhered to and followed
Leads by example to orchestrate the store staff to accomplish daily priorities and workload
Ensures markdowns are processed correctly and merchandised effectively as per standards and direction by partnering with the management team
Communicates successes, opportunities, and solutions to Management
Understands, practices, and complies with all company policies and procedures
Provides a compelling store environment through leading by example, inspiring the team and interacting with customers
Proactively establish and maintain effective working team relationships with all support departments

Required Experience And Qualifications

1-2 years of retail management experience
Excellent oral and written communication skills
Planning, prioritizing and follow-up skills
Accurately assess talent and ability to coach, provide feedback and develop a high-performing team
Demonstrate a passion for customer service and lead a positive work environment
Ability to resolve conflict situations in a proactive and professional manner
Open availability and flexibility to work evenings, weekends, store openings and closings to meet the needs of the business.

What We Provide

Merchandise discount
Opportunity for learning and growth

We thank all the applicants for their interest. However, only selected candidates will be contacted for interviews by the hiring team.

Tilley Canada

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More about this job

Responsibilities

Partner with the Store Manager to meet sales budgets, support store operations, and deliver customer satisfaction. Lead and motivate the team, oversee daily priorities and opening or closing procedures, support employee training, and ensure store processes and merchandising standards are followed.

Requirements

Requires 1–2 years of retail management experience, strong communication and planning skills, and the ability to coach employees, develop a high-performing team, and resolve conflicts professionally. Candidates should demonstrate a passion for customer service and have flexible availability for evenings, weekends, and store openings and closings.

Skills

Retail Management
Sales
Customer Service
Team Leadership
Coaching And Feedback
Employee Training
Conflict Resolution
Communication
Planning And Prioritization
Follow-Up
Sales Budget Management
Store Operations
Cash Desk Controls
Fitting Room Processes
Merchandising
Opening And Closing Procedures

Benefits

Merchandise Discount
Opportunity For Learning And Growth

Visa sponsorship

Not detected in the job text

Keywords

Retail Apparel
Retail Management
Sales Budgets
Sales Productivity
Customer Satisfaction
Revenue Generation
Store Operations
Team Leadership
Employee Training
Coaching
Feedback
Talent Assessment
Conflict Resolution
Cash Desk Controls
Fitting Room Processes
Markdowns
Merchandising
Opening Procedures
Closing Procedures
Customer Service
Team Relationships
Store Goals

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